[BrianDrab]

Good. Everything is still OK. According to Secunia, a reboot of your computer should fix the issue. Reboot and then try opening the program.

[Advertisements]

You can also delete the MiniToolbox and Result.txt from your desktop. Thanks.

[BrianDrab]

You can also delete the MiniToolbox and Result.txt from your desktop. Thanks.

[redleader74]

I just reboot and unfortunately, I still get the same error message...

[BrianDrab]

OK, let's check a few things.

 

1. When you click on the following link does it bring you to their website?  https://psi3.secunia.com

2. Is the time on your computer accurate?

 

 

If the answer to both questions above is Yes then please do the following.

 

Step#1 - Fix IE Zones
1. Open Internet Explorer
2. Click the Tools icon (picture of the gear icon in the upper right) and select Internet Options.

 
3. Click the Security tab and click on Reset all zones to default level.

 
4. Click OK.
5. Close IE and try to open Secunia again.

 

 

Step#2 - Reset IE Settings

Note: You only need to try this step if Step#1 from above didn't work.
1. Open Internet Explorer
2. Click the Tools icon (picture of the gear icon in the upper right) and select Internet Options.

 

3. Click the Advanced tab and click the Reset button.

 

4. Click the Reset button.

 

4. Once this is done you can close Internet Explorer. Try to run Secunia again.

 

Let me know. Thanks.

 

[redleader74]

Yes to your first two questions.  Tried the two steps you advised but still get the same error message.

[BrianDrab]

Unfortunately it sometimes happens that certain software simply doesn't install properly on some machines. There could be a myriad of reasons for this. My suggestion is for you to use a different program for this. Go ahead and uninstall Secunia and install the following instead.

 

Step#1 - Install FileHippo App Manager

1. Download the installer from here. Note: When you click the link ensure you click on the following green button. There are other download buttons that are advertisements for other software so be careful.

 

2. Go ahead and install and accept all the defaults.

3. Click the "Show hidden icons" up arrow in the lower right corner of your screen by your time. Right-click on the FileHippo icon and select Settings.

 

4. Click the Results tab and click the Hide beta versions option to put a check mark in it. Click OK to exit the settings screen.

 

5. After a few minutes, if you have any outdated software a notification will come up.

 

6. You can click the notification bubble and a web page will open showing you the programs that need updating with links to download them.

 

 

Let me know how this goes. Thanks.

[redleader74]

ok, before going further, I just decided to run a scan with Malwarebytes and it picked up the following issues, are any of these cause for concern.  I see another metion of proxy.

 

 

Attached Thumbnails

• 

[BrianDrab]

The top 3 are not. The last one I can't see the full path. Can you copy/paste the log?

 

 

1. Open up the Malwarebytes program again. You can simply double click on the shortcut on your desktop that says "Malwarebytes Anti-Malware".

2. Click the History button as shown in the picture below.
3. Click Application Logs as shown in the picture below.
4. Put a check mark next to Scan Log as shown in the picture below.
5. Click the view button as shown in the picture below.

[redleader74]

When I do that all I get is this:

 

Malwarebytes Anti-Malware
www.malwarebytes.org


Update, 1/18/2015 4:36:18 PM, SYSTEM, KC03, Manual, Malware Database, 2015.1.18.1, 2015.1.18.12,

(end)

[BrianDrab]

You viewed the Protection Log. You want to click on the Scan log and view that one.

[BrianDrab]

Make sure that after you click the check box next to Scan Log that you also click on the words Scan Log so it turns blue as show below. I've seen sometimes when you simply click the check box that it still pulls up the protection log unless you actually click on the words so it turns blue.

 

[redleader74]

Here's what the screen looks like.  All I see are two protection logs.  Is the Scan log elsewhere?

Attached Thumbnails

• 

[BrianDrab]

Nope. You're right it's not there. Run Malwarebytes again until it gets to the point where it shows the detected items and then click the Copy to Clipboard button and post here. Thanks.

[redleader74]

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 1/19/2015
Scan Time: 5:26:10 PM
Logfile:
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2015.01.19.16
Rootkit Database: v2015.01.14.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows Vista Service Pack 2
CPU: x86
File System: NTFS
User: Kwong

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 426686
Time Elapsed: 49 min, 50 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 2
PUP.Optional.TopArcadeHits.A, HKU\S-1-5-21-3634781665-3730177948-736442605-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{CF190686-9E72-403C-B99D-682ABDB63C5B}, , [53fe06f148412b0b2f03091e847f12ee],
PUP.Optional.TopArcadeHits.A, HKU\S-1-5-21-3634781665-3730177948-736442605-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{CF190686-9E72-403C-B99D-682ABDB63C5B}, , [53fe06f148412b0b2f03091e847f12ee],

Registry Values: 1
PUM.Bad.Proxy, HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\INTERNET SETTINGS|ProxyServer, http=127.0.0.1:5555, , [133e07f0bbcea6909ea60c4c4aba9f61]

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 1
PUP.Optional.Bunndle, C:\Program Files\CamStudio 2.7\BunndleOfferManager.exe, , [0051ab4c4346d1657ae968f55ea2db25],

Physical Sectors: 0
(No malicious items detected)


(end)

[BrianDrab]

Yup, go ahead and set the Bad Proxy to Quarantine and Apply Actions.