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No Sound From Speakers (Resolved)


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#16
Aura

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Can you do a System Restore to 2-3 days ago, when the speakers were still working fine?
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#17
Jackpine

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Well, not really.  As per this link http://www.geekstogo...-boot-resolved/ I was unable to start my computer properly.  It kept on rebooting.  Phillpower2 solved it.  I ended up doing a Windows XP repair after lots of troubleshooting.  From that time on (about a week ago) the sound problem has been present.


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#18
Aura

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I'll send him a message asking if he can take a look at this thread. He assisted you in your other one, so he knows exactly what have been done on the system. Maybe he'll be able to pinpoint it quickly and assist you.
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#19
phillpower2

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Is the onboard audio chip set as the default device - right-click the audio icon in the System Tray - "playback devices" - see if "Realtek" is it set as the default.


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#20
Jackpine

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I have two audio related icons in the System Tray: the Realtek Audio Manager and the Speaker icon.  The Realtek icon doesn't show "playback devices" or have any provision to set it as the default player.  When I right-click on the speaker icon, a Sounds and Audio Devices Properties panel opens up. I then selected the Audio tab where it showed that Realtek HD Audio output was the default device for Sound playback.


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#21
phillpower2

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As a quick check can you try connecting the speakers to the black port on the rear of the case and let us know if there is any change.


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#22
Jackpine

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No change.  I tried all the rear audio ports.  Nothing.  Except as mentioned before, a very faint sound of whatever is playing (music, movie dialogue, etc.) when connected to the green line out port.


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#23
phillpower2

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Apologies for the late reply but not been around due to work commitments :(

 

Can you check the Device Manager for any yellow ! or red Xs.

 

 Two further checks;

 
Click on Start.
Click on Control panel > click on Sound > Playback tab click on the speakers then click on properties.
Click on Level tab to see if the rear input is set to mute, if it is uncheck it, select the level to 100% and test.
 
If still no joy try disabling enhancements to see if that helps.
 
To disable enhancements:
1.     Access Control Panel
2.     Click Sound
3.     Select Playback tab
4.     Select Speakers/Headphones entry
5.     Click Properties
6.     Select Enhancements Tab
7.     Disable all enhancements
 
Please create a new restore point before doing the above steps.

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#24
Jackpine

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Phillpower2, no apologies needed!  I understand all about work commitments.

 

  1. Every item checked in Device Manager.  No yellow ! or red Xs.
  2. Control Panel> Sound> There is no Playback tab for speakers on my setup. However, when I on the speaker icon and select Open Volume Control, a panel opens up (that says Realtek in the bottom right) that shows individual volume control sliders for all audio outputs.  Nothing is selected mute and all sliders are a maximum.
  3. I don't have an enhancements Tab.  The closest is the Realtek Audio Manager which is used for things like Bass Management, audio output configuration (I have mine set to 2Channel which I have had from day one).  I can't find anything close resembling disable enhancements.

(By the way, I find it interesting that after I did the Windows XP repair, this problem has cropped up.  Another issue that came up - and I mention it only because it may give you a clue as to what is going on - is that I was unable to open up the nVidia Control Panel.  I always got a message saying "NVIDIA Display Panel extension cannot be created."  I never had this problem before.  Anyway, I went into Windows Explore and found the folder used to install the Control Panel.  I reinstalled it and now it works!  As I say, I don't know if that problem is related to the Windows XP repair and the current sound problem, but maybe some things got changed during the repair process.)


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#25
Aura

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I would like to address the second issue as I think it could help with the main one here. Do you know your graphic card brand and model? Also, are you running Windows XP 32-bits?
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#26
Jackpine

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Hi Aura,

 

I have Windows XP 32-bits.  My graphic card is nVidia GeForce 7800 GTX.


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#27
Aura

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You can download and install the following drivers for your graphic card:

http://www.nvidia.co...spx/57493/en-us

These are the latest drivers available for it, and it might install NVIDIA Audio Drivers as well.
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#28
Jackpine

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This is the same version that I had found in my Windows Explore that I installed yesterday.  Is there any point in installing it again?


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#29
Aura

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Are you sure that it's the same version? Where do you get that from?
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#30
Jackpine

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The version number is the same.  I don't remember where I got it from.   As I mentioned, I was looking through Windows Explorer and found a folder called NVIDIA.  In the folder were other folders, I guess of previous versions: 191.07, 195.62, 307.83, and two versions that I know I downloaded recently to try and update the drivers: 340.52 and 347.09.  I got the last two from the official nvidia website by entering my graphics card info.  Those versions didn't install as per my previous post #24: "NVIDIA Display Panel extension cannot be created."  But version 307.83 did install.


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