Well I think we may have got rid of Shopperz, but I'm now having difficulty starting the laptop normally.
I'm now fairly sure that, the previous time I ran FRST (ie the previous log I sent you) was not done from a boot from USB. Although I had changed the boot order to boot from USB HDD before booting from the laptop's hard disk, I think that this didn't have any effect because Secure Boot was enabled within the BIOS. This time, I disabled Secure Boot, and the machine booted from the USB stick, as far as I can tell. I ran FRST, and the log is below.
I then tried to restart the machine. If I restart without the USB stick inserted, I get the following text:
Broadcom UNDI PXE-2.1 v15.6.1
CLIENT MAC ADDR: F8 A9 63 05 26 16 GUID: 7D0F8EB ADAD 11E3 8FFF F8A963052616
PXE-E53: No boot filename received
PXE-M0F: Exiting Broadcom PXE ROM.
No bootable device -- insert boot disk and press any key
If alternatively I start with the USB stick inserted, the laptop does start. It asks me to choose a keyboard layout, which I do. It then asks to choose an option, either "Troubleshoot" or "Turn off your PC". The Troubleshoot options are "Refresh your PC", "Reset your PC" or "Advanced options". The advanced options are "System Restore", "System Image Recovery", "Startup Repair" or "Command Prompt". Going into Command Prompt and doing a couple of "dir" commands, I was able to establish that there is no longer a Shopperz directory within C:\Program files. However I don't know what to do to get back into the BIOS and return the normal boot order.
Are we nearly there?
Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 17-12-2014
Ran by SYSTEM at 2015-02-08 20:51:18 Run:4
Running from D:\
Boot Mode: Recovery
Content of fixlist:
S2 csrcc; C:\Program Files\shopperz\csrcc.exe [1449352 2015-01-26] ()
2015-02-07 14:13 - 2015-02-07 14:13 - 00013312 _____ () C:\Windows\SysWOW64\Drivers\vdizmze5.sys
2015-02-07 14:13 - 2015-02-07 14:13 - 00007168 _____ () C:\Windows\SysWOW64\Drivers\utizmze5.sys
2015-02-07 09:40 - 2015-02-07 09:40 - 00000000 ____D () C:\Users\Franny\Desktop\avz4
2015-02-07 09:38 - 2015-02-07 09:38 - 09370136 _____ () C:\Users\Franny\Desktop\avz4.zip
2015-02-06 13:58 - 2015-02-06 13:58 - 00000000 ____D () C:\Users\Franny\AppData\Roaming\EMCO
2015-02-06 13:55 - 2015-02-06 13:55 - 39893688 _____ (EMCO Software) C:\Users\Franny\Desktop\MoveOnBootSetup.exe
2015-02-06 10:45 - 2015-02-06 10:45 - 00002118 _____ () C:\Users\Franny\Desktop\Add_Take_Ownership_with_Pause_to_context_menu.reg
2015-02-04 10:37 - 2015-02-04 10:32 - 00401920 _____ (Farbar) C:\Users\Franny\Desktop\MiniToolBox (1).exe
2015-01-30 07:20 - 2015-02-02 01:29 - 00000000 ____D () C:\Program Files\shopperz
csrcc => Service deleted successfully.
C:\Windows\SysWOW64\Drivers\vdizmze5.sys => Moved successfully.
C:\Windows\SysWOW64\Drivers\utizmze5.sys => Moved successfully.
C:\Users\Franny\Desktop\avz4 => Moved successfully.
C:\Users\Franny\Desktop\avz4.zip => Moved successfully.
C:\Users\Franny\AppData\Roaming\EMCO => Moved successfully.
C:\Users\Franny\Desktop\MoveOnBootSetup.exe => Moved successfully.
C:\Users\Franny\Desktop\Add_Take_Ownership_with_Pause_to_context_menu.reg => Moved successfully.
C:\Users\Franny\Desktop\MiniToolBox (1).exe => Moved successfully.
C:\Program Files\shopperz => Moved successfully.
==== End of Fixlog ====