[mehtabali616]

Hello! 
I am using image runner ir2525. I want to use it as a scanner. I had been using it for last few days. But suddenly it has started to cause some problem. When I feed the document and start scanning an error pops up "An internal error has occured. (Code: 9001) Scanner driver will be terminated". Network Scangear Tool is properly detecting the scanner. Can somebody help me find a solution to this problem?

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Hello, mehtabali616... and



I just have a few questions that may help us help you.  Are you running Windows 7?  Did you attempt to update the driver before this message started to occur?  If you didn't touch the driver, had anything else changed before the problem started?


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Edited by Fusionbomb, 11 February 2015 - 09:45 PM.

[Fusionbomb]

Hello, mehtabali616... and



I just have a few questions that may help us help you.  Are you running Windows 7?  Did you attempt to update the driver before this message started to occur?  If you didn't touch the driver, had anything else changed before the problem started?


Tip: Click on "Follow this topic" at the top right of the thread to receive notification of replies to this topic.

Edited by Fusionbomb, 11 February 2015 - 09:45 PM.