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Intermittent Internet Connectivity


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#1
pababic

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Hello,

  I am experiencing intermittent internet connectivity. My laptop (windows 7) has worked perfectly for a year up until yesterday, but now will not stay connected for more than a couple minutes before dropping the internet signal from the router. No other devices are having this issue and I have tried moving the device and reseting both the laptop and router. I dont think it is a virus or malware but Im not even sure where to start in trying to identify the problem (programs, scans, etc). Any help would be appreciated.

 

pababic


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#2
pababic

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The only "solution" I have found is to change from AES to TKIP, but I'd rather find a more secure fix. How could that have been almost constantly affecting my connection? Any help would be appreciated.


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#3
Fusionbomb

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Hello pababic,


A couple of questions, if I may:

1) Does this problem occur only on your wireless connection?  What if you connect via cable?

2) Have you tried updating your network adapter driver(s)?


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#4
pababic

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Thank you!

 

Yes, this problem only occurs on my wireless connection. The problem existed even when I connecte via cable.

 

My driver is the most latest version (for the wireless card but the bluetooth was not...I dont think that would make a difference, though).

 

Thanks for your consideration.


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#5
Fusionbomb

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You said it worked great up until the other day; did anything change before the problem occurred?  (Updating driver, installing software/hardware, etc.)


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#6
pababic

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There were a number of windows updates ... i have since rolled all those back in case they were the culprits. At that point it still did not work. The only working solution was the change in encryption from AES to TKIP.


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#7
Fusionbomb

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I'm thinking the NIC is bad.  If the same problem happens regardless of being directly plugged in, and it's only that one device (laptop) that "randomly" stopped working... it's most likely a hardware issue.  Unfortunately, replacing the NIC is the only solution I can think of at this time.  :upset:

 

While I'm rather confident this is the problem, you may want to wait for others to weigh in their opinion.


Good luck, and be sure to keep us updated!



 


Edited by Fusionbomb, 16 February 2015 - 09:25 PM.

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