[akashrana]

hi 
 
New to this forum here ... Loved the way help is given here .. alright here's my problem ... im getting the dreaded blue screen error for a few days now ... did not happen earlier ... could someone please help ... im attaching the minidump folder here ... thank you in advance

Attached Files

•  Minidump.rar.rar   162.34KB   174 downloads

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Hi akashrana

The BSODs are caused by the fwpkclnt.sys driver, Microsoft Windows IPsec Kernel-Mode API file, because of the mbam-service.exe process. This process is related to Malwarebytes Anti-Malware. Is it possible for you to uninstall it for now, and see for a few days if you still get BSODs?

[Aura]

Hi akashrana

The BSODs are caused by the fwpkclnt.sys driver, Microsoft Windows IPsec Kernel-Mode API file, because of the mbam-service.exe process. This process is related to Malwarebytes Anti-Malware. Is it possible for you to uninstall it for now, and see for a few days if you still get BSODs?

[akashrana]

Hi akashrana

The BSODs are caused by the fwpkclnt.sys driver, Microsoft Windows IPsec Kernel-Mode API file, because of the mbam-service.exe process. This process is related to Malwarebytes Anti-Malware. Is it possible for you to uninstall it for now, and see for a few days if you still get BSODs?

 

 

Thank you Aura .. will do as directed ... thanks for the reply and regards

[Aura]

No problem, let me know how it goes

[Aura]

Hi aka

I posted a thread on Malwarebytes Forums about your issue, and one of the Admin there asked you to get checked for malware on their forums, so they can see if the crash were caused by malware present on your system or not. If no malware are found, they'll asks you to provide other information to help find out why Malwarebytes is causing your system to have BSODs. In order to get checked on their forum, you have to read the instructions in their preparation guide there:

https://forums.malwa...cted-computers/ (Option 1)