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rdriv.sys trojan problem [CLOSED]


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#1
balagast

balagast

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I read the other post on how to remove this virus, but i have a little bit of a problem, in that rdriv.sys is already deleted, yet symatec continues to pop up repeatedly saying that it was found the virus and " Clean faild: Quarentine failed: Delete Succeeded: Access denied "

here is my hijack this log:


Logfile of HijackThis v1.99.1
Scan saved at 5:48:01 PM, on 6/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\niSvcLoc.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\userint32.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\QCWLIcon.exe
C:\WINDOWS\system32\RunDll32.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\WINDOWS\tppaldr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\WINDOWS\system32\svhosts.exe
C:\lanman.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svhosts.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Gaim\gaim.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Documents and Settings\donalm\Desktop\HijackThis.exe
C:\WINDOWS\lsass.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.thedaily.com/bikini.html
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\userint32.exe
F3 - REG:win.ini: load=C:\\icon.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [QCWLICON] C:\PROGRA~1\ThinkPad\CONNEC~1\QCWLIcon.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [TPP Auto Loader] C:\WINDOWS\tppaldr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Service Manager] C:\WINDOWS\userint32.exe
O4 - HKLM\..\Run: [Lsass] c:\word.exe
O4 - HKLM\..\Run: [Windows Services Hosts] svhosts.exe
O4 - HKLM\..\Run: [Anti-Virus Update Scheduler V1.39.12R] C:\lanman.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [AOL Instant Messanger] aim.exe
O4 - HKLM\..\RunServices: [Windows Services Hosts] svhosts.exe
O4 - HKCU\..\Run: [Cvsv] C:\WINDOWS\System32\euca.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Windows Services Hosts] svhosts.exe
O4 - HKCU\..\RunServices: [Windows Services Hosts] svhosts.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Royal Vegas Poker - {FA4904B4-1FAF-4afd-886C-C19D2297BA62} - C:\Program Files\royalvegasMPP\MPPoker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CYGWIN cygserver (cygserver) - Unknown owner - C:\cygwin\bin\cygrunsrv.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: Windows lsass Service (lsass) - Unknown owner - C:\WINDOWS\lsass.exe
O23 - Service: NILM License manager - Macrovision Corporation - C:\Applications\National Instruments\Shared\License Manager\Bin\lmgrd.exe
O23 - Service: NI Service Locator (niSvcLoc) - National Instruments - C:\WINDOWS\System32\niSvcLoc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: OpenAFS Client Service (TransarcAFSDaemon) - Unknown owner - C:\Program Files\OpenAFS\Client\Program\afsd_service.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe
O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe (file missing)


Thank you to anyone who can help.
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#2
Michelle

Michelle

    Malware Removal Goddess

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Welcome to Geeks to Go!

I will be back as soon as possible with a fix for yur system.
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#3
Michelle

Michelle

    Malware Removal Goddess

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First, I need you to right click on the desktop and go to New > Folder - click on it and name it whatever you want. Locate HiJackThis.exe on the desktop right click on it and go to "cut", then go into the folder you just made and click "paste". This is to ensure backups are saved and accessible. This part is important!

Please follow all instructions exactly as specified. I would advise printing them out so you're sure to follow all instructions.

Copy the below instructions (until you get to the purple text). Paste them into notepad and save it for use while in Safe Mode. This is important because it has to be done exactly in order for this to work

I need you to reboot into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. use your up arrow key to highlight Safe Mode, then hit enter.

After getting into Safe Mode, Go to Start > Run type in:

cmd

Click OK.

A black window will open up.

Copy the below line, exactly, and paste it into the black window:

attrib -h -r -s C:\WINDOWS\system32\rdriv.sys

Hit Enter.

When it goes to the next line, copy the below line, exactly, and paste it into the black window:

del C:\WINDOWS\system32\rdriv.sys

Hit Enter.

Then type exit

[END OF INSTRUCTIONS TO COPY FOR SAFE MODE]

Reboot into normal mode.

RIGHT-CLICK HERE and Save As (in Internet Explorer, it's "Save Target As") in order to download the fixrdriv.reg file. Save it to your deskop.

Locate fixrdriv.reg on your Desktop and double-click on it. When it asks if you want to merge with the registry, click YES.

After the "merged successfully" prompt, please do the following:

* Download the Killbox by Option^Explicit.

* Save it to your desktop.

* Run Killbox.exe.

* Select "Delete on Reboot".

* Copy the file names below to the clipboard by highlighting ALL of them then press CTRL + C

C:\WINDOWS\system32\rdriv.sys
C:\WINDOWS\ItunesMusic.exe
C:\WINDOWS\wkssvc.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\WINDOWS\system32\svhosts.exe
C:\lanman.exe
C:\WINDOWS\lsass.exe
c:\word.exe
C:\WINDOWS\System32\euca.exe
C:\WINDOWS\zeta.exe
C:\WINDOWS\aim.exe
C:\WINDOWS\System32\aim.exe


* Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

* Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "OK" at the "PendingRenameOperation" prompt. If your computer does not restart automatically, please restart it manually.

After your computer reboots, Run HijackThis. Place a check next to the following items and click FIX CHECKED:

R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\userint32.exe
O4 - HKLM\..\Run: [Windows Service Manager] C:\WINDOWS\userint32.exe
O4 - HKLM\..\Run: [Lsass] c:\word.exe
O4 - HKLM\..\Run: [Windows Services Hosts] svhosts.exe
O4 - HKLM\..\Run: [Anti-Virus Update Scheduler V1.39.12R] C:\lanman.exe
O4 - HKLM\..\RunServices: [AOL Instant Messanger] aim.exe
O4 - HKLM\..\RunServices: [Windows Services Hosts] svhosts.exe
O4 - HKCU\..\Run: [Cvsv] C:\WINDOWS\System32\euca.exe
O4 - HKCU\..\Run: [Windows Services Hosts] svhosts.exe
O4 - HKCU\..\RunServices: [Windows Services Hosts] svhosts.exe

O23 - Service: Windows lsass Service (lsass) - Unknown owner - C:\WINDOWS\lsass.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe
O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe (file missing)


Close HiJackThis.

Now, make sure your firewall is on.
Go to Start > Run type:

firewall.cpl

Click OK.

Make sure you can turn it off then turn it back on and that nothing is greyed out
Also, Make sure your Anti-Virus program is working properly - you can turn on and off auto-protect, etc.

Download, install, and run CleanUp!

Download Ewido Security Suite
  • Install ewido security suite
  • Launch ewido, there should be a big E icon on your desktop, double-click it.
  • The program will prompt you to update click the OK button
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Click on Start
The update will start and a progress bar will show the updates being installed.

Once the updates are installed do the following:
  • Reboot into Safe Mode, you can do this by restarting your computer, then contiunally tapping F8 until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter. Then, run Ewido.
  • Click on scanner
  • Make sure the following boxes are checked before scanning:
    • Binder
    • Crypter
  • Click on Start Scan
  • Let the program scan the machine
While the scan is in progress you will be prompted to clean the first file. Choose "clean", then put a check next to "Perform action on all infections" in the left corner of the window (this way you don't have to sit and watch ewido) click OK

Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report
  • Save the report to your desktop
Reboot into normal mode.

Then, run this online virus scan:
ActiveScan

Save the results from ActiveScan.

I need you to post the log from Ewido, the log from ActiveScan, and a new HiJackThis log into this topic.

Edited by bananafanafo, 13 June 2005 - 12:22 AM.

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#4
Michelle

Michelle

    Malware Removal Goddess

  • Retired Staff
  • 8,928 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
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