Hi,
I am getting a 'pop up' prompt that says my computer may be infected and to "click here to fix", and also I.E. now opens with a different warning. I have run the Farbar Recovery Scan Tool and these are the results:
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 11-03-2015
Ran by Ren at 2015-03-23 21:11:45
Running from C:\Users\Ren\Desktop
Boot Mode: Normal
==========================================================
==================== Security Center ========================
(If an entry is included in the fixlist, it will be removed.)
AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
==================== Installed Programs ======================
(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
µTorrent (HKU\S-1-5-21-2989242067-128489364-3901103956-1001\...\uTorrent) (Version: 3.4.2.33870 - BitTorrent Inc.)
A1PCCleaner (HKLM-x32\...\{961D22C4-61AC-47B7-A9C7-3CDA921DD165}) (Version: 1.0.0.0 - Tuneup computer A1PCCleaner)
ACID Music Studio 9.0 (HKLM-x32\...\{78EB80B0-18A0-11E2-9761-F04DA23A5C58}) (Version: 9.0.35 - Sony)
Adobe Acrobat X Pro - English, Français, Deutsch (HKLM-x32\...\{AC76BA86-1033-F400-7760-000000000005}) (Version: 10.0.0 - Adobe Systems)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.7.1.19610 - Adobe Systems Incorporated)
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.0.0.400 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.134 - Adobe Systems Incorporated)
Adobe Media Player (HKLM-x32\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated)
Adobe Photoshop CS5 (HKLM-x32\...\{15FEDA5F-141C-4127-8D7E-B962D1742728}) (Version: 12.0 - Adobe Systems Incorporated)
Adobe Photoshop Lightroom 5.2 (HKLM-x32\...\{12A54F16-7F2E-4D42-BBCA-E0CC3CBF0457}) (Version: 5.2.1 - Adobe)
Adobe Reader XI MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AB0000000001}) (Version: 11.0.00 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.7.157 - Adobe Systems, Inc.)
Advanced WMA Workshop version 2.7.4 (HKLM-x32\...\Advanced WMA Workshop_is1) (Version: 2.7.4 - LitexMedia, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{447CDCE5-F555-429B-BFA6-642C3C6D684F}) (Version: 3.1.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{0DF7096B-715A-4233-8633-C7A16ED6D616}) (Version: 3.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ArcSoft PhotoStudio 6 (HKLM-x32\...\{B4BD4DFB-0A22-43EC-A2D4-BF515E9A546F}) (Version: 6.0.0.172 - ArcSoft)
ArtRage Studio (HKLM-x32\...\{5A9FE63F-F201-4D55-9F5F-06DDB239AC4F}) (Version: 3.5.5 - Ambient Design)
AVS Update Manager 1.0 (HKLM-x32\...\AVS Update Manager_is1) (Version: - Online Media Technologies Ltd.)
AVS Video Converter 8 (HKLM-x32\...\AVS4YOU Video Converter 7_is1) (Version: - Online Media Technologies Ltd.)
AVS4YOU Software Navigator 1.4 (HKLM-x32\...\AVS4YOU Software Navigator_is1) (Version: - Online Media Technologies Ltd.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
ChromecastApp (HKU\S-1-5-21-2989242067-128489364-3901103956-1001\...\{079ede36-133d-44b0-8053-c7c1fa8d2e0d}_is1) (Version: 1.5.1383.0 - Google Inc.)
Cisco WebEx Meetings (HKU\S-1-5-21-2989242067-128489364-3901103956-1001\...\ActiveTouchMeetingClient) (Version: - Cisco WebEx LLC)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.0.2126 - CyberLink Corp.)
CyberLink PowerDVD (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.0.6426.52 - CyberLink Corp.)
DVD Architect Studio 5.0 (HKLM-x32\...\{42C509F1-C451-11E1-AEC9-F04DA23A5C58}) (Version: 5.0.161 - Sony)
ExpressCache (HKLM\...\{3EA6AB5D-D434-4ACA-9609-48F1319518EF}) (Version: 1.0.94 - Condusiv Technologies)
FDUx86 (x32 Version: 1.0.0 - Sony Corporation) Hidden
Fitbit Connect (HKLM-x32\...\{D3CD091B-296B-48E9-9F0F-E9FE53E02E41}) (Version: 1.0.3.5511 - Fitbit Inc.)
GEAR driver installer for AMD64 and Intel EM64T (HKLM\...\{50CBBEC7-1010-41C5-8718-A1A6FEDD9C3A}) (Version: 2.003.1 - GEAR Software, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 41.0.2272.101 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1281 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3621 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.0.1016 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
iTunes (HKLM\...\{D227565A-0033-40AD-89BA-653A205CDC11}) (Version: 12.1.1.4 - Apple Inc.)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
K-Lite Codec Pack 9.9.5 (Full) (HKLM-x32\...\KLiteCodecPack_is1) (Version: 9.9.5 - )
KUx86 (x32 Version: 1.0.0 - Sony Corporation) Hidden
Malwarebytes Anti-Malware version 2.1.4.1018 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.4.1018 - Malwarebytes Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4701.1002 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SkyDrive (HKU\S-1-5-21-2989242067-128489364-3901103956-1001\...\SkyDriveSetup.exe) (Version: 16.4.6012.0828 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022.218 (HKLM\...\{BBBE35B2-9349-3C48-BD3D-F574B17C7924}) (Version: 9.0.21022.218 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218 (HKLM-x32\...\{E503B4BF-F7BB-3D5F-8BC8-F694B1CFF942}) (Version: 9.0.21022.218 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
MixMeister Fusion Demo 7.4.4 (HKLM-x32\...\mmfsetup_is1) (Version: - MixMeister Technology LLC)
Movie Studio Platinum 12.0 (64-bit) (HKLM\...\{BF6B9ECF-0BDF-11E2-97FB-F04DA23A5C58}) (Version: 12.0.530 - Sony)
Movie Studio Platinum 12.0 (HKLM-x32\...\{24906A70-0A81-11E3-99B6-F04DA23A5C58}) (Version: 12.0.1183 - Sony)
Mozilla Firefox 36.0.4 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 36.0.4 (x86 en-US)) (Version: 36.0.4 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 34.0.5 - Mozilla)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
PDF Settings CS5 (x32 Version: 10.0 - Adobe Systems Incorporated) Hidden
PlayMemories Home (HKLM-x32\...\{10DD6128-A810-4A90-9523-475D573FBB37}) (Version: 6.3.02.07270 - Sony Corporation)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.312 - Qualcomm Atheros Communications)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Reader for PC (HKLM-x32\...\{25340F94-F74E-4CCF-ABDF-ECBCF03911BE}) (Version: 2.0.00.07121 - Sony Corporation)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9600.28146 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6695 - Realtek Semiconductor Corp.)
Restore (x32 Version: 1.0.0 - Sony Corporation) Hidden
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Sound Forge Audio Studio 10.0 (HKLM-x32\...\{7A263871-BEEC-11E1-AC53-F04DA23A5C58}) (Version: 10.0.178 - Sony)
Spotify (HKU\S-1-5-21-2989242067-128489364-3901103956-1001\...\Spotify) (Version: 1.0.2.6.g9977a14b - Spotify AB)
Spotydl 0.9.37.0 (HKLM-x32\...\Spotydl_is1) (Version: 0.9.37.0 - spotydl.com)
SSLx64 (Version: 1.0.0 - Sony Corporation ) Hidden
SSLx86 (x32 Version: 1.0.0 - Sony Corporation ) Hidden
Store App Support Utility (HKLM\...\{B93C07D4-49FF-440D-8A6A-054A42AEA960}) (Version: 1.0.0.02240 - Sony Corporation)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.2.16.3 - Synaptics Incorporated)
VAIO - Xperia Link (HKLM-x32\...\{D91558BF-D1F3-411F-AEFE-8774CB406512}) (Version: 1.3.2.07020 - Sony Corporation)
VAIO Care (HKLM\...\{EF649526-0134-46A8-8DF3-D7F9309E48DB}) (Version: 8.4.2.12046 - Sony Corporation)
VAIO Care Hardware Diagnostics Plugin (HKLM-x32\...\{EC153498-00E1-4C9C-89BE-81527C6750BE}) (Version: 4.11.1.11210 - Sony Corporation)
VAIO Care Recovery (HKLM\...\{15B9204E-BA09-485E-8F2C-094AC0077664}) (Version: 1.1.2.13230 - Sony Corporation)
VAIO Control Center (HKLM-x32\...\{8E797841-A110-41FD-B17A-3ABC0641187A}) (Version: 6.1.0.10300 - Sony Corporation)
VAIO CPU Fan Diagnostic (HKLM-x32\...\{BCE6E3D7-B565-4E1B-AC77-F780666A35FB}) (Version: 1.1.0.09200 - Sony Corporation)
VAIO Data Restore Tool (HKLM-x32\...\{57B955CE-B5D3-495D-AF1B-FAEE0540BFEF}) (Version: 1.10.0.07270 - Sony Corporation)
VAIO Easy Connect (x32 Version: 8.2.0.14170 - Sony Corporation) Hidden
VAIO Gate Default (HKLM-x32\...\{B7546697-2A80-4256-A24B-1C33163F535B}) (Version: 3.1.0.10240 - Sony Corporation)
VAIO Gesture Control (HKLM-x32\...\{692955F2-DE9F-4078-8FAA-858D6F3A1776}) (Version: 2.1.0.10220 - Sony Corporation)
VAIO Gesture Control (x32 Version: 2.1.0.10220 - Sony Corporation) Hidden
VAIO Health Report (HKLM-x32\...\VAIO Health Report1.0) (Version: 1.0 - Sony Electronics)
VAIO Image Optimizer (HKLM-x32\...\InstallShield_{5597C927-029A-46A7-A0C0-8DABD9891A50}) (Version: 3.3.00.10220 - Sony Corporation)
VAIO Image Optimizer (x32 Version: 3.0.00.08170 - Sony Corporation) Hidden
VAIO Improvement (HKLM-x32\...\{3A26D9BD-0F73-432D-B522-2BA18138F7EF}) (Version: 2.1.0.10220 - Sony Corporation)
VAIO Manual (HKLM-x32\...\{C6E893E7-E5EA-4CD5-917C-5443E753FCBD}) (Version: 3.0.0.08100 - Sony Corporation)
VAIO Media Server Settings (HKLM\...\{62A172B2-550E-499D-9A82-5190D18390AA}) (Version: 1.0.1.10170 - Sony Corporation)
VAIO Movie Creator (HKLM-x32\...\InstallShield_{C2CC5822-32E6-4D21-88EA-DE8CED09EE2F}) (Version: 4.3.01.11140 - Sony Corporation)
VAIO Movie Creator (x32 Version: 4.0.00.10170 - Sony Corporation) Hidden
VAIO Movie Creator Template Data (x32 Version: 4.0.00.08170 - Sony Corporation) Hidden
VAIO Transfer Support (HKLM-x32\...\{5DDAFB4B-C52E-468A-9E23-3B0CEEB671BF}) (Version: 1.9.0.11060 - Sony Corporation)
VAIO Update (HKLM-x32\...\{9FF95DA2-7DA1-4228-93B7-DED7EC02B6B2}) (Version: 7.0.1.02280 - Sony Corporation)
VCCMMx64 (Version: 1.0.0 - Sony Corporation) Hidden
VCCMMx86 (x32 Version: 1.0.0 - Sony Corporation) Hidden
VCCx64 (Version: 1.0.0 - Sony Corporation) Hidden
VCCx86 (x32 Version: 1.0.0 - Sony Corporation) Hidden
VHD (x32 Version: 1.0.0 - Sony Corporation) Hidden
VIx64 (Version: 1.0.0 - Sony Corporation) Hidden
VIx86 (x32 Version: 1.0.0 - Sony Corporation) Hidden
VMLx86 (x32 Version: 1.0.0 - Sony Corporation) Hidden
VPMx64 (Version: 1.0.0 - Sony Corporation ) Hidden
VSSTx64 (Version: 1.0.0 - Sony Corporation ) Hidden
VSSTx86 (x32 Version: 1.0.0 - Sony Corporation) Hidden
VU5x64 (Version: 1.0.0 - Sony Corporation ) Hidden
VU5x64 (Version: 1.1.0 - Sony Corporation ) Hidden
VU5x86 (x32 Version: 1.0.0 - Sony Corporation ) Hidden
VU5x86 (x32 Version: 1.1.0 - Sony Corporation ) Hidden
VUx64 (Version: 1.0.0 - Sony Corporation ) Hidden
VUx86 (x32 Version: 1.0.0 - Sony Corporation ) Hidden
VWSTx86 (x32 Version: 1.0.0 - Sony Corporation) Hidden
WeatherApp (HKLM-x32\...\{40060F30-F802-40C3-AA01-D084924B60C7}) (Version: 1.0.0.0 - Portable WeatherApp)
Windows Driver Package - Qualcomm Atheros Communications Inc. (athr) Net (07/15/2013 10.0.0.260) (HKLM\...\FF9ECD00DD25FDB7D3208607214790302878ACBE) (Version: 07/15/2013 10.0.0.260 - Qualcomm Atheros Communications Inc.)
WinRAR archiver (HKLM\...\WinRAR archiver) (Version: - )
XperiaLinkx86 (x32 Version: 1.0.0 - Sony Corporation) Hidden
==================== Custom CLSID (selected items): ==========================
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
CustomCLSID: HKU\S-1-5-21-2989242067-128489364-3901103956-1001_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\Ren\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2989242067-128489364-3901103956-1001_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}\InprocServer32 -> C:\Users\Ren\AppData\Local\Google\Update\1.3.23.9\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2989242067-128489364-3901103956-1001_Classes\CLSID\{820D63D5-8CFF-46DE-86AF-4997DEDD6DB5}\localserver32 -> C:\WINDOWS\system32\igfxEM.exe (Intel Corporation)
CustomCLSID: HKU\S-1-5-21-2989242067-128489364-3901103956-1001_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Ren\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2989242067-128489364-3901103956-1001_Classes\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}\InprocServer32 -> C:\Users\Ren\AppData\Local\Microsoft\SkyDrive\16.4.6012.0828\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-2989242067-128489364-3901103956-1001_Classes\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}\InprocServer32 -> C:\Users\Ren\AppData\Local\Microsoft\SkyDrive\16.4.6012.0828\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-2989242067-128489364-3901103956-1001_Classes\CLSID\{C3BC25C0-FCD3-4F01-AFDD-41373F017C9A}\InprocServer32 -> C:\Users\Ren\AppData\Local\Google\Update\1.3.26.9\psuser_64.dll (Google Inc.)
CustomCLSID: HKU\S-1-5-21-2989242067-128489364-3901103956-1001_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}\InprocServer32 -> C:\Users\Ren\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2989242067-128489364-3901103956-1001_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\Ren\AppData\Local\Google\Update\1.3.26.9\psuser_64.dll (Google Inc.)
CustomCLSID: HKU\S-1-5-21-2989242067-128489364-3901103956-1001_Classes\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}\InprocServer32 -> C:\Users\Ren\AppData\Local\Microsoft\SkyDrive\16.4.6012.0828\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-2989242067-128489364-3901103956-1001_Classes\CLSID\{F8071786-1FD0-4A66-81A1-3CBE29274458}\InprocServer32 -> C:\Users\Ren\AppData\Local\Microsoft\SkyDrive\16.4.6012.0828\amd64\FileSyncApi64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-2989242067-128489364-3901103956-1001_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\Ren\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll No File
==================== Restore Points =========================
11-03-2015 09:13:29 Windows Update
13-03-2015 22:36:22 Removed VAIO Update
21-03-2015 10:20:29 Scheduled Checkpoint
23-03-2015 15:08:56 Removed GeekBuddy.
==================== Hosts content: ==========================
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
2013-08-22 08:25 - 2013-08-22 08:25 - 00000824 ____A C:\WINDOWS\system32\Drivers\etc\hosts
==================== Scheduled Tasks (whitelisted) =============
(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)
Task: {00ABCEF5-926D-4642-83CF-D6694F2D7446} - System32\Tasks\VAIO Health Report => C:\Program Files (x86)\Sony\VAIO Health Report\VAIOHealthReport.exe [2013-06-20] (Sony Electronics)
Task: {013C5F80-0334-44EE-AF87-14563F170B93} - System32\Tasks\Sony Corporation\VAIO Care\UploadPOT => C:\Program Files\Sony\VAIO Care\VCSystemTray.exe [2014-12-03] (Sony Corporation)
Task: {0408F0C6-1D07-42F4-869E-DC2E457331E4} - System32\Tasks\Sony Corporation\VAIO Control Center\VAIOControlCenterUser => C:\Program Files (x86)\Sony\VAIO Control Center\vim.exe [2014-11-17] (Sony Corporation)
Task: {0B335518-92DD-4ECE-87FF-BF791F5C3E95} - System32\Tasks\Sony Corporation\VAIO Care\VCOneClick => C:\Program Files\Sony\VAIO Care\VCSystemTray.exe [2014-12-03] (Sony Corporation)
Task: {0DA12011-F1BD-4452-B37C-85A8E6DB1C20} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2013-10-07] (Google Inc.)
Task: {0E9185A2-BCF9-4BAA-AB6D-4B39C37FB3C4} - System32\Tasks\CLVDLauncher => C:\Program Files (x86)\CyberLink\Power2Go8\CLVDLauncher.exe [2012-07-24] (CyberLink Corp.)
Task: {1109D7D4-9CD6-4BE3-AEB2-7719FAC35F03} - System32\Tasks\Sony Corporation\VAIO Care\ActiveStatusCollect => C:\Program Files\Sony\VAIO Care\VCSystemTray.exe [2014-12-03] (Sony Corporation)
Task: {12C38235-591A-45B0-B6FB-F229C452FA00} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\WINDOWS\system32\MRT.exe [2015-03-16] (Microsoft Corporation)
Task: {18102F73-70A8-4101-8FCD-5A458A715FE1} - System32\Tasks\Sony Corporation\VAIO Care\CheckSystemInfo => C:\Program Files\Sony\VAIO Care\VCSystemTray.exe [2014-12-03] (Sony Corporation)
Task: {1B7242B3-C77C-4BC7-B0D8-50B3588ADBF5} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2015-02-10] (Microsoft Corporation)
Task: {1CF5587D-4ED5-473C-8B57-C61DFD661C13} - System32\Tasks\Sony Corporation\VAIO Care\VCMetrics => C:\Program Files\Sony\VAIO Care\VCSystemTray.exe [2014-12-03] (Sony Corporation)
Task: {227A1831-3D33-4B37-B693-55D6D036CB9A} - System32\Tasks\Sony Corporation\VAIO Gesture Control\VCGULogonTask => C:\Program Files (x86)\Sony\VAIO Camera Gesture Utility\VCGU.exe [2012-10-23] (Sony Corporation)
Task: {294C9B2B-5ED1-4FAE-89AE-E3AB377940C6} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-2989242067-128489364-3901103956-1001UA => C:\Users\Ren\AppData\Local\Google\Update\GoogleUpdate.exe [2014-04-26] (Google Inc.)
Task: {2E9D82D3-5E97-4245-AFAB-9D39E7E36A24} - System32\Tasks\HDNINSTSCHD => C:\WINDOWS\PCBHDNW\hdnInstaller.exe [2014-12-15] ()
Task: {30EAC75C-339C-44DB-B1A5-7F58EC63F342} - System32\Tasks\Adobe Flash Player Updater => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2015-03-21] (Adobe Systems Incorporated)
Task: {31C6932D-0A1E-4835-9049-4E8A152B0D90} - System32\Tasks\Sony Corporation\VAIO Improvement\VAIOImprovementUploader => C:\Program Files\Sony\VAIO Improvement\viuploader.exe [2012-10-22] (Sony Corporation)
Task: {3A08CB28-8EE6-474E-9E77-6A0AB953DB64} - System32\Tasks\Synaptics TouchPad Enhancements => \Program Files\Synaptics\SynTP\SynTPEnh.exe [2012-11-08] (Synaptics Incorporated)
Task: {3A4149F0-DD9E-4776-A8FC-64CD43F7D2D5} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2015-02-10] (Microsoft Corporation)
Task: {4EB580ED-097C-4EAB-A676-8A26EB100EAD} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {50B0CA89-D0F0-4743-AF42-C1E7FB8CA9D8} - System32\Tasks\Microsoft_Hardware_Launch_ipoint_exe => c:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe [2014-03-19] (Microsoft Corporation)
Task: {56649344-5D01-4AC9-820A-CF03A28506D6} - System32\Tasks\Sony Corporation\VAIO Care\VCRLog => C:\Program Files\Sony\VAIO Care\VCSystemTray.exe [2014-12-03] (Sony Corporation)
Task: {5967F7D6-CE46-4959-A437-5AC515DD2AD0} - System32\Tasks\Sony Corporation\VAIO Control Center\Level4Month => C:\Program Files (x86)\Sony\VAIO Control Center\WBCBatteryCare.exe [2012-09-06] (Sony Corporation)
Task: {5BDF4B86-B72C-4372-A373-9CB6AB25549D} - System32\Tasks\IEError => C:\Program Files (x86)\Tuneup computer A1PCCleaner\Popialert.exe [2015-02-03] (Popialert)
Task: {5F77061A-58BE-4FF4-B09D-BB952BE22C18} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonx86\Microsoft Shared\OFFICE15\OLicenseHeartbeat.exe [2015-02-10] (Microsoft Corporation)
Task: {626C7360-D092-4115-945A-73DA05A1B7C8} - System32\Tasks\Sony Corporation\VAIO Care\UpdateSolution => C:\Program Files\Sony\VAIO Care\Solution.Updater.exe [2014-12-03] (Sony Corporation)
Task: {6FA0CC29-01E5-4382-AA2F-33139A4C147B} - System32\Tasks\Sony Corporation\VAIO Care\UpdateContacts => %ProgramData%\Sony Corporation\VAIO Care\UpdateContacts.exe
Task: {74D66D63-D3C3-4741-B83D-9B874FDEF857} - System32\Tasks\Sony Corporation\VAIO Update\VAIO Update => C:\Program Files\Sony\VAIO Update\VAIOUpdt.exe [2014-02-28] (Sony Corporation)
Task: {74EE86F6-05A8-4370-AD67-BBECE04B59D9} - System32\Tasks\Microsoft_Hardware_Launch_itype_exe => c:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe [2014-03-19] (Microsoft Corporation)
Task: {7D7D40B3-BCA7-4C57-BEFF-886925B6B52C} - System32\Tasks\Sony Corporation\VAIO Care\VAIO Care => C:\Program Files\Sony\VAIO Care\VCSystemTray.exe [2014-12-03] (Sony Corporation)
Task: {86DA3F79-6F7B-4138-9F25-F675181D5E6B} - System32\Tasks\boosterpop => C:\Program Files (x86)\Tuneup computer A1PCCleaner\Probsalert.exe [2015-02-03] (Probsalert)
Task: {8BAA7644-C785-4EDE-AB76-E88E1E608A68} - System32\Tasks\Microsoft_MKC_Logon_Task_itype.exe => c:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe [2014-03-19] (Microsoft Corporation)
Task: {8CC511C6-0DA6-47A9-8DCD-C9D7EDB27B72} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2013-10-07] (Google Inc.)
Task: {8E534FC6-3BBC-4A70-9464-6CB7D3D3ACF7} - System32\Tasks\UPDTEXE4_WDR => C:\Program Files (x86)\Portable WeatherApp\updater.exe [2014-12-15] (Portable WeatherApp)
Task: {8EDD64C2-D820-4C35-8070-BD6F79D182C5} - System32\Tasks\Microsoft_Hardware_Launch_mousekeyboardcenter_exe => c:\Program Files\Microsoft Mouse and Keyboard Center\mousekeyboardcenter.exe [2014-03-19] (Microsoft)
Task: {9761802C-043F-4B62-B90D-C12C5F6240FB} - System32\Tasks\USER_ESRV_SVC => Wscript.exe //B //NoLogo "C:\Program Files\Sony\VAIO Care\ESRV\task.vbs"
Task: {9BE09F75-95CD-44B3-B917-4F790098E9F9} - System32\Tasks\Sony Corporation\Xperia Link\Xperia Link Logon Start => C:\Program Files (x86)\Sony\Xperia Link\Xperia Link.exe [2014-07-03] (Sony Corporation)
Task: {A485AB6E-4A4A-45A5-9A48-FBA6AE5CC4D4} - System32\Tasks\Sony Corporation\VAIO Care\GetPOTInfo => C:\Program Files\Sony\VAIO Care\VCSystemTray.exe [2014-12-03] (Sony Corporation)
Task: {C487A71F-8BFD-4A6B-8B0C-49D9D4361961} - System32\Tasks\AI_Updater => C:\Program Files (x86)\Tuneup computer A1PCCleaner\updater.exe [2015-02-03] (Tuneup computer A1PCCleaner)
Task: {C85F3692-290B-4C0A-8960-56A812A74982} - System32\Tasks\Sony Corporation\Store App Support Utility\Store App Support Utility Logon Start => C:\Program Files\Sony\Store App Support Utility\StoreAppSupportUtility.exe [2014-02-25] (Sony Corporation)
Task: {CBF5A422-30DA-419B-923C-7F41DA15C674} - System32\Tasks\Sony Corporation\VAIO Control Center\VAIOControlCenterSystem => C:\Program Files (x86)\Sony\VAIO Control Center\vim.exe [2014-11-17] (Sony Corporation)
Task: {DF758FAA-BC4A-49F8-862E-141DF6BA4991} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-2989242067-128489364-3901103956-1001Core => C:\Users\Ren\AppData\Local\Google\Update\GoogleUpdate.exe [2014-04-26] (Google Inc.)
Task: {E1459786-C3BD-4952-974A-7DA1EDB226C7} - System32\Tasks\Sony Corporation\VAIO Care\VCCheckIolo => C:\Program Files\Sony\VAIO Care\VCSystemTray.exe [2014-12-03] (Sony Corporation)
Task: {E318301A-0A5B-443B-B65C-A1827884DB74} - System32\Tasks\Sony Corporation\VAIO Control Center\NetworkSetting\NetworkSetting Logon Start => C:\Program Files (x86)\Sony\VAIO Control Center\NetworkSetting\NetworkClient
Task: {E4D2F20F-8111-41D5-9B33-8C735326B155} - System32\Tasks\IE_ERR4WDR => C:\Program Files (x86)\Portable WeatherApp\IEError.exe [2014-12-15] ()
Task: {E5D94A8F-A0CA-40C6-A9D9-DDC86DD415DF} - System32\Tasks\Sony Corporation\VAIO Care\DeployCRMflag => C:\Program Files\Sony\VAIO Care\DeployCRMflag.exe [2014-01-16] (Sony Corporation)
Task: {F1959AFD-1D18-44E8-B3E1-DC36C7D15EBE} - System32\Tasks\Sony Corporation\VAIO Control Center\Level4Daily => C:\Program Files (x86)\Sony\VAIO Control Center\WBCBatteryCare.exe [2012-09-06] (Sony Corporation)
Task: {F2C28CCF-6660-4713-96DD-4C5BC2E77D7F} - System32\Tasks\Microsoft_MKC_Logon_Task_ipoint.exe => c:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe [2014-03-19] (Microsoft Corporation)
Task: {F6FCCF9B-576C-48CD-ADDA-92C2F0F41D47} - System32\Tasks\Sony Corporation\VAIO Care\VCSelfHeal => C:\Program Files\Sony\VAIO Care\VCSystemTray.exe [2014-12-03] (Sony Corporation)
Task: {F9BCF715-A07D-415E-920B-4918D5C9B6A7} - System32\Tasks\Sony Corporation\VAIO Update\VAIO Update Self Repair => C:\Program Files\Sony\VAIO Update\VUSR.exe [2014-03-01] (Sony Corporation)
Task: C:\WINDOWS\Tasks\Adobe Flash Player Updater.job => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-2989242067-128489364-3901103956-1001Core.job => C:\Users\Ren\AppData\Local\Google\Update\GoogleUpdate.exe
Task: C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-2989242067-128489364-3901103956-1001UA.job => C:\Users\Ren\AppData\Local\Google\Update\GoogleUpdate.exe
Task: C:\WINDOWS\Tasks\Synaptics TouchPad Enhancements.job => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
==================== Loaded Modules (whitelisted) ==============
2015-01-20 23:35 - 2015-01-20 23:35 - 00085832 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2015-01-20 23:35 - 2015-01-20 23:35 - 01346344 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2014-04-11 19:10 - 2014-05-20 08:19 - 00105640 _____ () C:\Program Files\Microsoft Office 15\ClientX64\ApiClient.dll
2015-03-13 09:26 - 2015-01-27 10:29 - 08898720 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll
2013-10-07 20:21 - 2010-03-15 13:28 - 00166400 _____ () C:\Program Files\WinRAR\rarext.dll
2013-11-28 23:35 - 2013-11-28 23:35 - 00011264 _____ () C:\Program Files (x86)\Bluetooth Suite\Modules\ActivateDesktopDebugger\ActivateDesktopDebugger.dll
2013-11-28 23:32 - 2013-11-28 23:32 - 00086016 _____ () C:\Program Files (x86)\Bluetooth Suite\Modules\Map\MAP.dll
2013-11-28 23:38 - 2013-11-28 23:38 - 00012928 _____ () C:\Program Files (x86)\Bluetooth Suite\ActivateDesktop.exe
2013-11-28 23:38 - 2013-11-28 23:38 - 00384128 _____ () C:\Program Files (x86)\Bluetooth Suite\ContactsApi.dll
2013-10-07 22:44 - 2013-10-07 22:44 - 00261632 _____ () c:\program files (x86)\adobe media player\adobe media player.exe
2013-10-07 22:44 - 2013-10-07 22:44 - 00261632 _____ () C:\Program Files (x86)\Adobe Media Player\Adobe Media Player.exe
2010-04-07 04:45 - 2010-04-07 04:45 - 00050176 _____ () C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\QuickTimeGlue.dll
2013-04-19 19:07 - 2012-07-18 08:55 - 01198912 _____ () C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\ACE.dll
2015-03-20 21:18 - 2015-03-14 05:12 - 01174856 _____ () C:\Program Files (x86)\Google\Chrome\Application\41.0.2272.101\libglesv2.dll
2015-03-20 21:18 - 2015-03-14 05:12 - 00080200 _____ () C:\Program Files (x86)\Google\Chrome\Application\41.0.2272.101\libegl.dll
2015-03-20 21:18 - 2015-03-14 05:12 - 09278792 _____ () C:\Program Files (x86)\Google\Chrome\Application\41.0.2272.101\pdf.dll
2015-03-23 21:02 - 2015-03-23 21:02 - 04298624 _____ () c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\WebKit.dll
2010-02-22 06:50 - 2010-02-22 06:50 - 00060416 _____ () C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\zlib1.dll
==================== Alternate Data Streams (whitelisted) =========
(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)
AlternateDataStreams: C:\ProgramData\Temp:DB9F45AE
AlternateDataStreams: C:\Users\Ren\SkyDrive:ms-properties
==================== Safe Mode (whitelisted) ===================
(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""
==================== EXE Association (whitelisted) ===============
(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)
==================== Other Areas ============================
(Currently there is no automatic fix for this section.)
HKU\S-1-5-21-2989242067-128489364-3901103956-1001\Control Panel\Desktop\\Wallpaper -> C:\WINDOWS\Web\Wallpaper\Sony\VAIO 11 img1 Wallpaper 1920x1080.jpg
DNS Servers: 10.0.0.1
==================== MSCONFIG/TASK MANAGER disabled items ==
(Currently there is no automatic fix for this section.)
HKLM\...\StartupApproved\Run32: => "Acrobat Assistant 8.0"
HKU\S-1-5-21-2989242067-128489364-3901103956-1001\...\StartupApproved\Run: => "Spotify Web Helper"
==================== Accounts: =============================
Administrator (S-1-5-21-2989242067-128489364-3901103956-500 - Administrator - Disabled)
Guest (S-1-5-21-2989242067-128489364-3901103956-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-2989242067-128489364-3901103956-1005 - Limited - Enabled)
Ren (S-1-5-21-2989242067-128489364-3901103956-1001 - Administrator - Enabled) => C:\Users\Ren
==================== Faulty Device Manager Devices =============
==================== Event log errors: =========================
Application errors:
==================
Error: (03/23/2015 08:36:31 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: VCAgent.exe, version: 8.4.2.12030, time stamp: 0x5476d099
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007fff72bba511
Faulting process id: 0xf0c
Faulting application start time: 0xVCAgent.exe0
Faulting application path: VCAgent.exe1
Faulting module path: VCAgent.exe2
Report Id: VCAgent.exe3
Faulting package full name: VCAgent.exe4
Faulting package-relative application ID: VCAgent.exe5
Error: (03/23/2015 08:36:30 PM) (Source: .NET Runtime) (EventID: 1026) (User: )
Description: Application: VCAgent.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at VCAgent.View.MainWindow.WindowProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at System.Windows.Interop.HwndSource.PublicHooksFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.HwndSubclass.DefWndProcWrapper(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.IntGetMessageW(System.Windows.Interop.MSG ByRef, System.Runtime.InteropServices.HandleRef, Int32, Int32)
at MS.Win32.UnsafeNativeMethods.IntGetMessageW(System.Windows.Interop.MSG ByRef, System.Runtime.InteropServices.HandleRef, Int32, Int32)
at System.Windows.Threading.Dispatcher.GetMessage(System.Windows.Interop.MSG ByRef, IntPtr, Int32, Int32)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunInternal(System.Windows.Window)
at System.Windows.Application.Run()
at VCAgent.App.Main()
Error: (03/23/2015 06:51:23 PM) (Source: Office 2013 Licensing Service) (EventID: 0) (User: )
Description: Subscription licensing service failed: -1073415161
Error: (03/23/2015 05:10:17 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: VCAgent.exe, version: 8.4.2.12030, time stamp: 0x5476d099
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007ff8d307b651
Faulting process id: 0x77c
Faulting application start time: 0xVCAgent.exe0
Faulting application path: VCAgent.exe1
Faulting module path: VCAgent.exe2
Report Id: VCAgent.exe3
Faulting package full name: VCAgent.exe4
Faulting package-relative application ID: VCAgent.exe5
Error: (03/23/2015 05:10:17 PM) (Source: .NET Runtime) (EventID: 1026) (User: )
Description: Application: VCAgent.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at VCAgent.View.MainWindow.WindowProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at System.Windows.Interop.HwndSource.PublicHooksFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.HwndSubclass.DefWndProcWrapper(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.IntGetMessageW(System.Windows.Interop.MSG ByRef, System.Runtime.InteropServices.HandleRef, Int32, Int32)
at MS.Win32.UnsafeNativeMethods.IntGetMessageW(System.Windows.Interop.MSG ByRef, System.Runtime.InteropServices.HandleRef, Int32, Int32)
at System.Windows.Threading.Dispatcher.GetMessage(System.Windows.Interop.MSG ByRef, IntPtr, Int32, Int32)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunInternal(System.Windows.Window)
at System.Windows.Application.Run()
at VCAgent.App.Main()
Error: (03/23/2015 05:05:52 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
Error: (03/23/2015 04:44:03 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: VCSystemTray.exe, version: 8.4.2.12030, time stamp: 0x5476d133
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17278, time stamp: 0x53eebf2e
Exception code: 0xe0434352
Fault offset: 0x000000000000606c
Faulting process id: 0x5a8
Faulting application start time: 0xVCSystemTray.exe0
Faulting application path: VCSystemTray.exe1
Faulting module path: VCSystemTray.exe2
Report Id: VCSystemTray.exe3
Faulting package full name: VCSystemTray.exe4
Faulting package-relative application ID: VCSystemTray.exe5
Error: (03/23/2015 04:43:43 PM) (Source: .NET Runtime) (EventID: 1026) (User: )
Description: Application: VCSystemTray.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Composition.ImportCardinalityMismatchException
Stack:
at System.ComponentModel.Composition.Hosting.ExportProvider.GetExports(System.ComponentModel.Composition.Primitives.ImportDefinition, System.ComponentModel.Composition.Hosting.AtomicComposition)
at System.ComponentModel.Composition.Hosting.ExportProvider.GetExportedValueCore[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String, System.ComponentModel.Composition.Primitives.ImportCardinality)
at VCSystemTray.ViewModel.MainWindowViewModel.CollectRSOCData(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.TimerQueueTimer.CallCallback()
at System.Threading.TimerQueueTimer.Fire()
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
Error: (03/23/2015 04:42:04 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program LiveComm.exe version 17.5.9600.20689 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 134
Start Time: 01d065b17bcc248d
Termination Time: 4294967295
Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\LiveComm.exe
Report Id: 703446f2-d1a5-11e4-beff-b8763fe9f366
Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe
Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1
Error: (03/23/2015 04:42:03 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program wwahost.exe version 6.3.9600.17031 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 17d8
Start Time: 01d065b17bdca296
Termination Time: 4294967295
Application Path: C:\WINDOWS\syswow64\wwahost.exe
Report Id: 6fcb589f-d1a5-11e4-beff-b8763fe9f366
Faulting package full name: Microsoft.SkypeApp_3.1.0.1007_x86__kzf8qxf38zg5c
Faulting package-relative application ID: App
System errors:
=============
Error: (03/23/2015 08:38:59 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Energy Server Service service terminated with the following error:
%%268439612
Error: (03/23/2015 06:37:55 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Energy Server Service service terminated with the following error:
%%268439612
Error: (03/23/2015 05:11:00 PM) (Source: NetBT) (EventID: 4321) (User: )
Description: The name "VAIO :0" could not be registered on the interface with IP address 192.168.7.66.
The computer with the IP address 192.168.7.65 did not allow the name to be claimed by
this computer.
Error: (03/23/2015 05:11:00 PM) (Source: NetBT) (EventID: 4321) (User: )
Description: The name "VAIO :0" could not be registered on the interface with IP address 192.168.7.66.
The computer with the IP address 192.168.7.65 did not allow the name to be claimed by
this computer.
Error: (03/23/2015 05:10:59 PM) (Source: NetBT) (EventID: 4321) (User: )
Description: The name "VAIO :0" could not be registered on the interface with IP address 192.168.7.66.
The computer with the IP address 192.168.7.65 did not allow the name to be claimed by
this computer.
Error: (03/23/2015 05:10:59 PM) (Source: NetBT) (EventID: 4321) (User: )
Description: The name "VAIO :20" could not be registered on the interface with IP address 192.168.7.66.
The computer with the IP address 192.168.7.65 did not allow the name to be claimed by
this computer.
Error: (03/23/2015 05:10:59 PM) (Source: Server) (EventID: 2505) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{72DDACBD-8C68-45FA-B6F2-A63DA36D2F17} because another computer on the network has the same name. The server could not start.
Error: (03/23/2015 04:47:21 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Energy Server Service service terminated with the following error:
%%268439612
Error: (03/23/2015 04:45:23 PM) (Source: NetBT) (EventID: 4321) (User: )
Description: The name "VAIO :20" could not be registered on the interface with IP address 192.168.7.66.
The computer with the IP address 192.168.7.65 did not allow the name to be claimed by
this computer.
Error: (03/23/2015 04:45:23 PM) (Source: NetBT) (EventID: 4321) (User: )
Description: The name "VAIO :0" could not be registered on the interface with IP address 192.168.7.66.
The computer with the IP address 192.168.7.65 did not allow the name to be claimed by
this computer.
Microsoft Office Sessions:
=========================
Error: (03/23/2015 08:36:31 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: VCAgent.exe8.4.2.120305476d099unknown0.0.0.000000000c000000500007fff72bba511f0c01d065c4513ccf30C:\Program Files\Sony\VAIO Care\VCAgent.exeunknown320a4ec8-d1c6-11e4-bf01-b8763fe9f366
Error: (03/23/2015 08:36:30 PM) (Source: .NET Runtime) (EventID: 1026) (User: )
Description: Application: VCAgent.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at VCAgent.View.MainWindow.WindowProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at System.Windows.Interop.HwndSource.PublicHooksFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.HwndSubclass.DefWndProcWrapper(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.IntGetMessageW(System.Windows.Interop.MSG ByRef, System.Runtime.InteropServices.HandleRef, Int32, Int32)
at MS.Win32.UnsafeNativeMethods.IntGetMessageW(System.Windows.Interop.MSG ByRef, System.Runtime.InteropServices.HandleRef, Int32, Int32)
at System.Windows.Threading.Dispatcher.GetMessage(System.Windows.Interop.MSG ByRef, IntPtr, Int32, Int32)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunInternal(System.Windows.Window)
at System.Windows.Application.Run()
at VCAgent.App.Main()
Error: (03/23/2015 06:51:23 PM) (Source: Office 2013 Licensing Service) (EventID: 0) (User: )
Description: Subscription licensing service failed: -1073415161
Error: (03/23/2015 05:10:17 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: VCAgent.exe8.4.2.120305476d099unknown0.0.0.000000000c000000500007ff8d307b65177c01d065b603c181eeC:\Program Files\Sony\VAIO Care\VCAgent.exeunknown62e03175-d1a9-11e4-bf00-b8763fe9f366
Error: (03/23/2015 05:10:17 PM) (Source: .NET Runtime) (EventID: 1026) (User: )
Description: Application: VCAgent.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at VCAgent.View.MainWindow.WindowProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at System.Windows.Interop.HwndSource.PublicHooksFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.HwndSubclass.DefWndProcWrapper(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.IntGetMessageW(System.Windows.Interop.MSG ByRef, System.Runtime.InteropServices.HandleRef, Int32, Int32)
at MS.Win32.UnsafeNativeMethods.IntGetMessageW(System.Windows.Interop.MSG ByRef, System.Runtime.InteropServices.HandleRef, Int32, Int32)
at System.Windows.Threading.Dispatcher.GetMessage(System.Windows.Interop.MSG ByRef, IntPtr, Int32, Int32)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunInternal(System.Windows.Window)
at System.Windows.Application.Run()
at VCAgent.App.Main()
Error: (03/23/2015 05:05:52 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
Error: (03/23/2015 04:44:03 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: VCSystemTray.exe8.4.2.120305476d133KERNELBASE.dll6.3.9600.1727853eebf2ee0434352000000000000606c5a801d065b0283c167bC:\Program Files\Sony\VAIO Care\VCSystemTray.exeC:\WINDOWS\system32\KERNELBASE.dllb8b8370a-d1a5-11e4-beff-b8763fe9f366
Error: (03/23/2015 04:43:43 PM) (Source: .NET Runtime) (EventID: 1026) (User: )
Description: Application: VCSystemTray.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Composition.ImportCardinalityMismatchException
Stack:
at System.ComponentModel.Composition.Hosting.ExportProvider.GetExports(System.ComponentModel.Composition.Primitives.ImportDefinition, System.ComponentModel.Composition.Hosting.AtomicComposition)
at System.ComponentModel.Composition.Hosting.ExportProvider.GetExportedValueCore[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String, System.ComponentModel.Composition.Primitives.ImportCardinality)
at VCSystemTray.ViewModel.MainWindowViewModel.CollectRSOCData(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.TimerQueueTimer.CallCallback()
at System.Threading.TimerQueueTimer.Fire()
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
Error: (03/23/2015 04:42:04 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: LiveComm.exe17.5.9600.2068913401d065b17bcc248d4294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\LiveComm.exe703446f2-d1a5-11e4-beff-b8763fe9f366microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1
Error: (03/23/2015 04:42:03 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: wwahost.exe6.3.9600.1703117d801d065b17bdca2964294967295C:\WINDOWS\syswow64\wwahost.exe6fcb589f-d1a5-11e4-beff-b8763fe9f366Microsoft.SkypeApp_3.1.0.1007_x86__kzf8qxf38zg5cApp
CodeIntegrity Errors:
===================================
Date: 2015-03-18 10:52:27.153
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2015-03-18 10:51:49.162
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2015-03-18 10:51:47.558
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2015-03-18 10:51:45.697
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2015-03-18 10:51:38.550
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2015-03-18 10:51:33.700
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2015-03-18 10:51:32.898
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2015-03-18 10:51:32.663
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2015-03-18 10:51:32.388
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2015-03-18 10:51:25.659
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
==================== Memory info ===========================
Processor: Intel® Core i5-3337U CPU @ 1.80GHz
Percentage of memory in use: 75%
Total physical RAM: 3975.27 MB
Available physical RAM: 957.02 MB
Total Pagefile: 5767.27 MB
Available Pagefile: 2278.62 MB
Total Virtual: 131072 MB
Available Virtual: 131071.84 MB
==================== Drives ================================
Drive c: () (Fixed) (Total:666.13 GB) (Free:540.94 GB) NTFS
==================== MBR & Partition Table ==================
========================================================
Disk: 0 (Size: 698.6 GB) (Disk ID: A7670998)
Partition: GPT Partition Type.
========================================================
Disk: 1 (Size: 29.8 GB) (Disk ID: 41773A4D)
Partition: GPT Partition Type.
==================== End Of Log ============================