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notebook hanging and slow, not responding etc


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#31
hoopdub2

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Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 11-03-2015
Ran by Matthew at 2015-04-01 20:56:05 Run:13
Running from C:\Users\Matthew\Desktop
Loaded Profiles: Matthew (Available profiles: Matthew)
Boot Mode: Normal

==============================================

Content of fixlist:
*****************
CloseProcesses:
C:\Program Files\Microsoft Office 15\ClientX86\officeclicktorun.exe
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX86\OfficeClickToRun.exe
2013-06-30 10:15 - 2014-01-12 20:25 - 0003702 _____ () C:\Program Files\Mozilla Firefoxavg-secure-search.xml
Task: {BA3C3E85-E727-4AEA-AE16-A67904FC4DDD} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Microsoft Office 15\ClientX86\OfficeC2RClient.exe [2015-02-10] (Microsoft Corporation)
Emptytemp:
CMD: bitsadmin /reset /allusers
*****************

Processes closed successfully.
C:\Program Files\Microsoft Office 15\ClientX86\officeclicktorun.exe => Moved successfully.
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
ClickToRunSvc => Service deleted successfully.
C:\Program Files\Mozilla Firefoxavg-secure-search.xml => Moved successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{BA3C3E85-E727-4AEA-AE16-A67904FC4DDD}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{BA3C3E85-E727-4AEA-AE16-A67904FC4DDD}" => Key deleted successfully.
C:\Windows\System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => Moved successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Office\Office ClickToRun Service Monitor" => Key deleted successfully.

=========  bitsadmin /reset /allusers =========

BITSADMIN version 3.0 [ 7.5.7601 ]
BITS administration utility.
© Copyright 2000-2006 Microsoft Corp.

BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.

0 out of 0 jobs canceled.

========= End of CMD: =========

EmptyTemp: => Removed 20.6 MB temporary data.

The system needed a reboot.

==== End of Fixlog 20:56:54 ====


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#32
hoopdub2

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 Results of screen317's Security Check version 0.99.99 
 Windows 7 Service Pack 1 x86 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Microsoft Security Essentials  
 Antivirus up to date! 
`````````Anti-malware/Other Utilities Check:`````````
 CCleaner    
  Adobe Flash Player  15.0.0.246 Flash Player out of Date! 
````````Process Check: objlist.exe by Laurent```````` 
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 10%
````````````````````End of Log``````````````````````
 


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#33
zep516

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Hello,
Out of date Adobe flash player installed! You should ensure you use the latest Adobe flash player and install any security updates that are released. You can download the latest Flashplayer and updates from Here.Please uncheck any optional offers before downloading.

How are things going with the computer ?

Joe
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#34
hoopdub2

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its a lot quicker. still getting moments of not responding in some programs, but they do recover now. and that click to run popup still appears. but its a whole lot quicker


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#35
zep516

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That pop up click to run is probably caused by this program in you programs an features list

Microsoft Office Click-to-Run 2010

What is Microsoft Office Click-to-Run 2010?
Office Click-to-Run is a new way for broadband customers to obtain Microsoft Office and to update Office 2010. Office Click-to-Run uses the virtualization and streaming technologies of Microsoft.

If you don't use it you could uninstall it.
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#36
hoopdub2

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Hi sorry for the late reply, I have been away.

 

thanks for your help the notebook runs a lot quicker. I still get hanging programs from time to time with the not responding, but im past caring anymore, if it gives me any more problems I will just buy a new one :-(


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#37
zep516

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OK.

 

Lets clean up the tools we used,

 

Download DelFix by Xplode and save it to your desktop.

  • Run the tool by right click on the 51a5ce45263de-delfix.png icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run.
  • The program will run for a few seconds and display a notepad report.
    Paste it for my review.


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#38
hoopdub2

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ok here is the report. running quite slow again today, very strange as I have not been on it :/

 

# DelFix v10.9 - Logfile created 18/04/2015 at 21:52:58
# Updated 27/02/2015 by Xplode
# Username : Matthew - MATTHEW-PC
# Operating System : Windows 7 Starter Service Pack 1 (32 bits)

~ Removing disinfection tools ...

Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\log.txt
Deleted : C:\Users\Matthew\Desktop\Addition.txt
Deleted : C:\Users\Matthew\Desktop\adwcleaner_4.113.exe
Deleted : C:\Users\Matthew\Desktop\Fixlog.txt
Deleted : C:\Users\Matthew\Desktop\FRST.exe
Deleted : C:\Users\Matthew\Desktop\FRST.txt
Deleted : C:\Users\Matthew\Desktop\JRT.exe
Deleted : C:\Users\Matthew\Desktop\HijackThis.exe
Deleted : C:\Users\Matthew\Desktop\SecurityCheck.exe
Deleted : HKLM\SOFTWARE\AdwCleaner
Deleted : HKLM\SOFTWARE\TrendMicro\Hijackthis
Deleted : HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ASWMBR

~ Cleaning system restore ...

Deleted : RP #223 [Scheduled Checkpoint | 02/08/2015 20:27:30]
Deleted : RP #224 [Windows Update | 03/28/2015 13:18:29]
Deleted : RP #225 [Windows Update | 03/28/2015 15:33:14]
Deleted : RP #227 [Restore Point Created by FRST | 03/28/2015 21:01:42]
Deleted : RP #229 [Restore Point Created by FRST | 03/28/2015 21:25:09]
Deleted : RP #231 [Restore Point Created by FRST | 03/28/2015 21:34:52]
Deleted : RP #233 [Restore Point Created by FRST | 03/28/2015 21:43:25]
Deleted : RP #235 [Restore Point Created by FRST | 03/28/2015 21:57:03]
Deleted : RP #237 [Restore Point Created by FRST | 03/28/2015 22:02:12]
Deleted : RP #238 [Removed iTunes | 03/28/2015 22:05:07]
Deleted : RP #240 [Restore Point Created by FRST | 03/28/2015 22:13:15]
Deleted : RP #242 [Restore Point Created by FRST | 03/28/2015 22:15:12]
Deleted : RP #244 [Restore Point Created by FRST | 03/28/2015 22:34:28]
Deleted : RP #246 [Restore Point Created by FRST | 03/29/2015 20:46:18]
Deleted : RP #248 [Restore Point Created by FRST | 03/29/2015 21:02:46]
Deleted : RP #249 [Removed AVG 2014 | 03/31/2015 20:51:24]
Deleted : RP #250 [Removed AVG 2014 | 03/31/2015 20:57:20]
Deleted : RP #251 [Windows Update | 03/31/2015 21:11:25]
Deleted : RP #252 [Windows Update | 04/04/2015 20:26:47]
Deleted : RP #253 [Windows Update | 04/12/2015 21:21:15]
Deleted : RP #254 [Windows Update | 04/18/2015 20:45:21]

New restore point created !

~ Resetting system settings ... OK

########## - EOF - ##########


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#39
zep516

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I've done everything I can do with this netbook, they do tend to slow down because there small systems.

Thanks
Joe :)
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#40
hoopdub2

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awesome, thanks for all your help Joe, much appreciated


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#41
zep516

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You're welcome...

You usually get infected because your security settings are too low.

Here are a number of recommendations that will help tighten them, and which will contribute to making you a less likely victim:

Safe Computing Practices please read Here


Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

Thanks
Joe :)
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