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continuous loop [Solved]


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#16
BrianDrab

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OK, please do the following.

 

Step#1 - Determine if issue is a Service or Startup Program

1. Hit CTRL-ALT-DEL on your keyboard.

2. Click Task Manager

3. Click the fourth tab which is the Startup tab.

4. Click on the Status column so all the items sort by this column. Make note of all the ones that say Enabled. Make a screen shot or write them down on paper, etc.

5. Then Right-Click on each item that says enabled and select Disable.

6. Right-click your Start button and click on Run.

7. Type msconfig in the Open box and click OK.

8. Click the second tab which is the Boot tab.

9. Unclick the Safe boot checkbox. Click OK.

10. You will be prompted to Restart your machine. Click the Restart button.

 

 

Let me know if the issue comes back.


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#17
jbcteacher

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Cleaner
Hp accelerometer system
Hp message abc
Hp simple pass application
Hp simple pass bho broker
Hp simple pass bho broker (yes listed 2x)
It's systray
Java update scheduler
Logitech download assistant
Nvidia backend
Nvidia capture server proxy
Origin
Realtek HS audio mgr
Synaptics touchpad 64 bit e

Now, no flashing but no icons either. Totally empty desktop. Nothing happens when I click start button. It's the polar opposite of before.

Edited by jbcteacher, 16 April 2015 - 06:41 PM.

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#18
jbcteacher

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Initially.... Task manager showed over 100 service host:local service processes were running. Also just as many thumbnail handler extraction host files... Does that info help?
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#19
BrianDrab

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OK, now we need to find out which startup program is contributing to the flashing that you see.

 

Identify the culprit

1. Hit CTRL-ALT-DEL on your keyboard.

2. Click Task Manager

3. Click the fourth tab which is the Startup tab.

4. Click on the Status column so all the items sort by this column.

5. Since you have 14 programs that were previously enabled I would probably right-click and enable the first 7. Reboot your machine and see if the flashing comes back. If it does we know it's one of the first 7. If not we know it's one of the last 7. Make sense?

 

Let me know what you find out. Since you said you don't have a start button, once you performed the instructions above you can follow the instructions below to reboot.

 

Reboot

1. Hit CTRL-ALT-DEL on your keyboard.

2. Click Task Manager

3. Select the File menu and Run new task.

4. Type shutdown /r and click OK. Note: There is a space after the word shutdown.


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#20
BrianDrab

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Initially.... Task manager showed over 100 service host:local service processes were running. Also just as many thumbnail handler extraction host files... Does that info help?          

 

How many does it show now?


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#21
jbcteacher

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My post disappeared. It must be within the first 7 programs. Icons are changing as screen is flashing. Sometimes they are there sometimes they go to a blank sheet of paper.

Right now 59 background processes. Cpu running at 63%. Disk 99%. But the numbers change with the flashing.
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#22
BrianDrab

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Got it. Can you narrow it down further? Now we know the first 7 are likely a contributing factor. Can you disable 4 of them, etc. to narrow it down?


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#23
jbcteacher

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Yes, Can we continue tomorrow? I really appreciate the help.
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#24
BrianDrab

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Of course! There is absolutely no rush. Take care.


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#25
jbcteacher

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Good morning. It appears to be the hp accelerometer... Everything else is disabled. It's flashing, not as fast and no program icons are on the desktop.
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#26
jbcteacher

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So, wait... No. I disabled that, enabled the rest, rebooted and it is still flashing and looping. I will continue with looking for a second startup program...

Edited by jbcteacher, 17 April 2015 - 04:11 AM.

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#27
BrianDrab

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Thanks for the updates. Let me know what you find.


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#28
jbcteacher

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I think that was random. It's still flashing. I have done every combination under the sun... Even disabled everything again. Still flashing loop.
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#29
BrianDrab

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OK, you're probably right. Boot back up into Safe Mode With Networking and then do the following please.
 
Step#1 - Run RogueKiller
1. Click here to go to the RogueKiller download page. Download the RogueKillerX64 version to your desktop.
2. Quit all programs and close all browsers.
3. Double click the RogueKiller icon to run the program.
    NOTE: If this is the first time you have used the program you will need to accept the User Agreement and the browser will open to a page with some information related to the program.
    You can simply close this page.
4. Wait until Prescan has finished ...This may take a few minutes, especially if it is the first time you have used the program.
5. Click on Scan
6. Wait for the end of the scan.
7. DO NOT delete anything at this time.
8. Click the Report button and a text file will open with the info.
9. Please copy/paste this information in to your next post.
 
NOTE: If RogueKiller has been blocked, do not hesitate to try a few times more. If it really won't run, rename it to winlogon.exe (or winlogon.com) and try again


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#30
jbcteacher

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The link won't download. The page says 0 bytes?
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