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Help I think I have that saleplus malware on my pc. pop ups are out of

malware pop ups

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#16
Brenda50

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I think I'll uninstall Drop Box and I have been looking at your tutorial on backing up my windows.  I'll probably watch it a couple of times before I try to actually back it up.


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#17
Essexboy

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Any further problems ?


Remove tools

Download and run Delfix
Select the options as shown
delfix.JPG
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#18
Brenda50

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everything is ok but can't get the backup reboot flash drive to work


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#19
Essexboy

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What error do you get when you try to boot from the USB


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#20
Brenda50

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I don't get an error message it just boots normal not in safe mode like the apps says it should.


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#21
Essexboy

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OK that means you need to set the BIOS to activate USB as the first boot device. Once you have done this it can be left and the system will boot to normal windows if no USB is present. It will add no time to the boot sequence

Set the USB as first boot device
Please follow the easy steps here http://lifehacker.co...drive-on-any-pc
or here
http://www.windowspa...-usb-drive.html
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#22
Brenda50

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changed the boot log and now I get "missing operating system" message when I use the usb flash drive.


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#23
Essexboy

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Hmm let me have a quick play with my system to see what the problem could be
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#24
Essexboy

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Does the USB look similar to this when you use windows explorer

Capture.JPG
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#25
Brenda50

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Yes it does look similar but I decided to try making a rescue disc instead of a usb and that works


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#26
Essexboy

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Sounds cool, any further problems ?
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#27
Brenda50

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No more problems.  Thank you soo much for your help. 

 

Brenda


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#28
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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