Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

can't access HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\


  • Please log in to reply

#16
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Programme installed, malware removed :)
  • 0

Advertisements


#17
Aura

Aura

    Special Ops

  • Malware Removal
  • 2,503 posts
Thank you for the update Essexboy :)
  • 0

#18
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Thread http://www.geekstogo...d/#entry2497608
resolution used windows all in one to reset registry permissions
  • 0

#19
Aura

Aura

    Special Ops

  • Malware Removal
  • 2,503 posts
Someone had the same issue on BleepingComputer at the same time this thread was created here and it's also the solution I used. The only difference is that bnkplus had obvious sign of malware presence on his system, the other didn't :P Once again, thank you Essexboy!
  • 0

#20
bnkplus2

bnkplus2

    Member

  • Topic Starter
  • Member
  • PipPip
  • 18 posts

Thank you both very much for your time and assistance. - Kristie


  • 0

#21
Sudi

Sudi

    New Member

  • Member
  • Pip
  • 1 posts
Hi Guys,
I am Sudi and I happen to have the same challenge.. I have tried everything recommended in the thread above, but nothing still my new user account with admin privilleges gives an explorer.exe error when I try to open folders. When I run Minitools the outcome is as below..
 
MiniToolBox by Farbar  Version: 17-06-2016
Ran by IoDKMDPC (administrator) on 07-04-2017 at 19:44:37
Running from "C:\Users\IoDKMDPC\Desktop\2017"
Microsoft Windows 10 Home Single Language  (X64)
Model: 80NJ Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/07/2017 07:30:11 PM) (Source: MsiInstaller) (User: IODKLTP07)
Description: Product: Microsoft Office Shared MUI (English) 2013 -- Error 1402. Setup cannot open the registry key HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_RESTRICT_FILEDOWNLOAD.  Verify that you have sufficient permissions to access the registry or contact Microsoft Product Support Services (PSS) for assistance.  For information about how to contact PSS, see C:\Users\IoDKMDPC\AppData\Local\Temp\Setup000009b0\PSS10R.CHM.
 
Error: (04/07/2017 07:28:03 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
Error: (04/07/2017 07:27:54 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine QueryFullProcessImageNameW.  hr = 0x80070006, The handle is invalid.
.
 
 
Operation:
   Executing Asynchronous Operation
 
Context:
   Current State: DoSnapshotSet
 
Error: (04/07/2017 07:26:55 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
Error: (04/07/2017 07:24:30 PM) (Source: SecurityCenter) (User: )
Description: Error while updating Windows Defender status to SECURITY_PRODUCT_STATE_ON (error %3).
 
Error: (04/07/2017 07:24:30 PM) (Source: SecurityCenter) (User: )
Description: Error while updating Windows Defender status to SECURITY_PRODUCT_STATE_ON (error %3).
 
Error: (04/07/2017 07:24:18 PM) (Source: SecurityCenter) (User: )
Description: Error while updating Windows Defender status to SECURITY_PRODUCT_STATE_ON (error %3).
 
Error: (04/07/2017 07:24:18 PM) (Source: SecurityCenter) (User: )
Description: Error while updating Windows Defender status to SECURITY_PRODUCT_STATE_ON (error %3).
 
Error: (04/07/2017 07:24:17 PM) (Source: SecurityCenter) (User: )
Description: Error while updating Windows Defender status to SECURITY_PRODUCT_STATE_ON (error %3).
 
Error: (04/07/2017 07:24:15 PM) (Source: SecurityCenter) (User: )
Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus, AntiSpyware and Firewall.
 
 
System errors:
=============
Error: (04/07/2017 07:43:28 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.115.
The computer with the IP address 192.168.7.183 did not allow the name to be claimed by
this computer.
 
Error: (04/07/2017 07:38:24 PM) (Source: Service Control Manager) (User: )
Description: The ProductAgentService service failed to start due to the following error: 
%%3 = The system cannot find the path specified.
 
 
Error: (04/07/2017 07:38:18 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.115.
The computer with the IP address 192.168.7.183 did not allow the name to be claimed by
this computer.
 
Error: (04/07/2017 07:38:18 PM) (Source: BROWSER) (User: )
Description: The browser was unable to promote itself to master browser.  The computer that currently
believes it is the master browser is DESKTOP-3R0P8ON.
 
Error: (04/07/2017 07:36:30 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.115.
The computer with the IP address 192.168.7.183 did not allow the name to be claimed by
this computer.
 
Error: (04/07/2017 07:31:20 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.115.
The computer with the IP address 192.168.7.183 did not allow the name to be claimed by
this computer.
 
Error: (04/07/2017 07:26:10 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.115.
The computer with the IP address 192.168.7.183 did not allow the name to be claimed by
this computer.
 
Error: (04/07/2017 07:25:43 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}
 
Error: (04/07/2017 07:23:50 PM) (Source: Service Control Manager) (User: )
Description: The Connected Devices Platform Service service terminated with the following error: 
%%2147500037 = Unspecified error
 
 
Error: (04/07/2017 07:22:43 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
 
Microsoft Office Sessions:
=========================
Error: (04/07/2017 07:30:11 PM) (Source: MsiInstaller)(User: IODKLTP07)
Description: Product: Microsoft Office Shared MUI (English) 2013 -- Error 1402. Setup cannot open the registry key HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_RESTRICT_FILEDOWNLOAD.  Verify that you have sufficient permissions to access the registry or contact Microsoft Product Support Services (PSS) for assistance.  For information about how to contact PSS, see C:\Users\IoDKMDPC\AppData\Local\Temp\Setup000009b0\PSS10R.CHM.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (04/07/2017 07:28:03 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
 
Error: (04/07/2017 07:27:54 PM) (Source: VSS)(User: )
Description: QueryFullProcessImageNameW0x80070006, The handle is invalid.
 
 
Operation:
   Executing Asynchronous Operation
 
Context:
   Current State: DoSnapshotSet
 
Error: (04/07/2017 07:26:55 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
 
Error: (04/07/2017 07:24:30 PM) (Source: SecurityCenter)(User: )
Description: Windows DefenderSECURITY_PRODUCT_STATE_ON
 
Error: (04/07/2017 07:24:30 PM) (Source: SecurityCenter)(User: )
Description: Windows DefenderSECURITY_PRODUCT_STATE_ON
 
Error: (04/07/2017 07:24:18 PM) (Source: SecurityCenter)(User: )
Description: Windows DefenderSECURITY_PRODUCT_STATE_ON
 
Error: (04/07/2017 07:24:18 PM) (Source: SecurityCenter)(User: )
Description: Windows DefenderSECURITY_PRODUCT_STATE_ON
 
Error: (04/07/2017 07:24:17 PM) (Source: SecurityCenter)(User: )
Description: Windows DefenderSECURITY_PRODUCT_STATE_ON
 
Error: (04/07/2017 07:24:15 PM) (Source: SecurityCenter)(User: )
Description: 
 
 
CodeIntegrity Errors:
===================================
  Date: 2017-04-05 12:43:51.259
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Common Files\microsoft shared\OFFICE15\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-04-04 21:45:45.583
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Common Files\microsoft shared\OFFICE15\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-04-01 17:41:09.036
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Common Files\microsoft shared\OFFICE15\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-03-29 14:42:08.842
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Common Files\microsoft shared\OFFICE15\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-03-25 13:47:24.616
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Common Files\microsoft shared\OFFICE15\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-03-20 13:31:41.130
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Common Files\microsoft shared\OFFICE15\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-03-20 13:04:27.199
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Common Files\microsoft shared\OFFICE15\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-03-17 09:29:27.113
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-03-17 09:19:31.105
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-03-16 08:43:32.730
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
 
=========================== Installed Programs ============================
 
64 Bit HP CIO Components Installer (HKLM\...\{13DA9C7C-EBFB-40D0-94A1-55B42883DF21}) (Version: 21.2.1 - HP Inc.) Hidden
Absolute Reminder (HKLM-x32\...\{40F4FF7A-B214-4453-B973-080B09CED019}) (Version: 2.3.0.1 - Absolute Software)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.4.0.2710 - Adobe Systems Incorporated)
Adobe Flash Player 25 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 25.0.0.127 - Adobe Systems Incorporated)
Advanced Uninstaller PRO - Version 12 (HKLM-x32\...\AU11_is1) (Version: 12.17.0.86 - Innovative Solutions)
Classic Shell (HKLM\...\{D4B3454F-7529-4F5F-851D-2C36933F7D64}) (Version: 4.2.5 - IvoSoft)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.0.4505 - CyberLink Corp.)
CyberLink PowerDirector 10 (HKLM\...\{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.0.2810 - CyberLink Corp.) Hidden
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.0.2810 - CyberLink Corp.)
Dependency Package Update (HKLM-x32\...\{3117B53D-A409-4D99-A0DE-11A1A40696FA}) (Version: 1.6.32.00 - Lenovo Group Limited) Hidden
Dependency Package Update (HKLM-x32\...\{4430150F-61B3-4142-BE04-EAC68C8DDA18}) (Version: 1.6.32.00 - Lenovo Group Limited) Hidden
Dependency Package Update (HKLM-x32\...\{4AF6C9BC-D8DB-4286-94D9-474CE54ADAA2}) (Version: 1.6.38.00 - Lenovo Group Limited) Hidden
Dependency Package Update (HKLM-x32\...\{503B47A9-E34A-4841-ADD7-417191D5DB5E}) (Version: 1.6.32.00 - Lenovo Group Limited) Hidden
Dependency Package Update (HKLM-x32\...\{546FF45D-2467-4950-AAFB-0A06ACBB6B2C}) (Version: 1.6.32.00 - Lenovo Group Limited) Hidden
Dependency Package Update (HKLM-x32\...\{5BEFE1E1-F597-4B79-913B-15FFDB25B744}) (Version: 1.6.32.00 - Lenovo Group Limited) Hidden
Dependency Package Update (HKLM-x32\...\{63DE35C9-B080-4D03-B110-99E14FD35BCE}) (Version: 1.6.32.00 - Lenovo Group Limited) Hidden
Dependency Package Update (HKLM-x32\...\{65316098-0220-4D5C-B37A-6136083A0897}) (Version: 1.6.32.00 - Lenovo Group Limited) Hidden
Dependency Package Update (HKLM-x32\...\{E966DBE4-5075-465E-BA81-BC9A3A3204B3}) (Version: 1.6.32.00 - Lenovo Group Limited) Hidden
Dolby Digital Plus Advanced Audio (HKLM\...\{B0BFC63F-EA07-419E-960B-3FB2ED5DD0B2}) (Version: 7.6.3.1 - Dolby Laboratories Inc)
Dropbox (HKCU\...\Dropbox) (Version: 22.4.24 - Dropbox, Inc.)
FormatFactory 4.0.0.0 (HKLM-x32\...\FormatFactory) (Version: 4.0.0.0 - Free Time)
Google Chrome (HKCU\...\Google Chrome) (Version: 57.0.2987.133 - Google Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 57.0.2987.133 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.32.7 - Google Inc.) Hidden
Intel® Chipset Device Software (HKLM-x32\...\{f5d71765-7cd1-4e68-998f-5b379e725da3}) (Version: 10.0.22 - Intel® Corporation) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1008 - Intel Corporation)
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 10.0.30.1072 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 20.19.15.4531 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 13.6.3.1001 - Intel Corporation)
Intel® Wireless Bluetooth® (HKLM-x32\...\{922CA1B2-9D74-49DF-A23F-90F710F51DD7}) (Version: 17.0.1428.01 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{a9888f41-68ae-43df-bd7d-d93405a44106}) (Version: 17.13.11 - Intel Corporation)
KONICA MINOLTA 215 (HKLM-x32\...\{7FE57F5C-BA7E-46BF-8B3D-4E768AB40BD5}) (Version:  - KONICA MINOLTA)
Lenovo App Services (HKLM\...\Lenovo App Services) (Version: 0.200.8.268 - Lenovo)
Lenovo EasyCamera (HKLM-x32\...\{E0A7ED39-8CD6-4351-93C3-69CCA00D12B4}) (Version: 6.2.9200.10292 - Realtek Semiconductor Corp.)
Lenovo EasyCamera (HKLM-x32\...\{E399A5B3-ED53-4DEA-AF04-8011E1EB1EAC}) (Version: 6.3.9600.11105 - Realtek Semiconductor Corp.)
Lenovo FusionEngine  (HKLM-x32\...\Lenovo FusionEngine) (Version: 1.0.13.0 - Lenovo, Inc.)
Lenovo Mobile Phone Wireless Import (HKLM-x32\...\{DFB2E0D6-8DDE-49A4-B8F7-03C14DACCBA6}) (Version: 1.1.1.9 - Lenovo) Hidden
Lenovo Mobile Phone Wireless Import (HKLM-x32\...\InstallShield_{DFB2E0D6-8DDE-49A4-B8F7-03C14DACCBA6}) (Version: 1.1.1.9 - Lenovo)
Lenovo OneKey Recovery (HKLM\...\{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 8.1.0.4706 - CyberLink Corp.) Hidden
Lenovo OneKey Recovery (HKLM-x32\...\InstallShield_{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 8.1.0.4706 - CyberLink Corp.)
Lenovo Password Manager (HKLM-x32\...\{70EE2BAA-F82A-4B8A-950E-649EFD64D5B9}) (Version: 1.10.10.0 - Lenovo Group Limited)
Lenovo Patch Utility (HKLM-x32\...\{E8F27ADF-B1ED-41AF-A7EF-D5E71778480C}) (Version: 1.3.2.6 - Lenovo Group Limited) Hidden
Lenovo Patch Utility 64 bit (HKLM\...\{49A09C2C-FFF4-478E-B397-5E0979F67F5D}) (Version: 1.3.2.6 - Lenovo Group Limited) Hidden
Lenovo PhoneCompanion (HKLM-x32\...\{0F82EA83-B0C5-4AB9-9695-DFE92C5FD57B}) (Version: 2.0.0.19 - Lenovo) Hidden
Lenovo PhoneCompanion (HKLM-x32\...\InstallShield_{0F82EA83-B0C5-4AB9-9695-DFE92C5FD57B}) (Version: 2.0.0.19 - Lenovo)
Lenovo Photo Master (HKLM-x32\...\{BC94C56A-3649-420C-8756-2ADEBE399D33}) (Version: 2.5.5720.01 - CyberLink Corp.)
Lenovo PowerDVD10 (HKLM-x32\...\{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.6806.52 - CyberLink Corp.) Hidden
Lenovo PowerDVD10 (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.6806.52 - CyberLink Corp.)
Lenovo Security Suite (HKLM-x32\...\{184F6D30-2A4C-4BDD-85FF-BE4ABBB4232C}) (Version: 1.0.1.16 - Lenovo)
Lenovo Settings - Camera Audio (HKLM\...\{88C6A6D9-324C-46E8-BA87-563D14021442}_is1) (Version: 4.3.5.0 - Lenovo Corporation)
Lenovo Settings (HKLM\...\{D14CCBF5-1A3A-4C08-955B-BE6D519835C4}_is1) (Version: 2.0.0.4 - Lenovo)
Lenovo Settings Dependency Package (HKLM\...\{3694BA2E-BE31-4B7E-886B-A0B559E69D4D}_is1) (Version: 2.3.3.33 - Lenovo Group Limited)
Lenovo Settings Service (HKLM\...\{8C6F1EBA-17F1-4481-B688-9777E63E985F}_is1) (Version: 2.3.0.20 - Lenovo Group Limited)
Lenovo Settings UMDF driver (HKLM\...\{2BDC7413-65EA-4B99-8C4B-02F11075BE6D}_is1) (Version: 1.2.0.6 - Lenovo Group Limited)
Lenovo Settings WiFi (HKLM\...\{86045A6C-C156-4349-A3E2-47A88A42F5C2}_is1) (Version: 2.0.0.2 - Lenovo)
Lenovo Solution Center (HKLM\...\{C1FC707B-AE6B-4DC4-89A5-6628A01F8103}) (Version: 3.3.003.00 - Lenovo)
Lenovo System Interface Foundation (HKLM\...\{C2E5CA37-C862-4A69-AC6D-24F450A20C16}) (Version: 1.0.071.04 - Lenovo)
Lenovo USB Blocker (HKLM-x32\...\{18706F18-ACE4-4510-A59C-104693E7978B}) (Version: 1.0.0.62 - Lenovo) Hidden
Lenovo USB Blocker (HKLM-x32\...\InstallShield_{18706F18-ACE4-4510-A59C-104693E7978B}) (Version: 1.0.0.62 - Lenovo)
LenovoUtility (HKLM-x32\...\{6ADA7E88-8D16-4D0D-BC90-2B93AC5E56DA}) (Version: 2.0.0.6 - Lenovo) Hidden
LenovoUtility (HKLM-x32\...\InstallShield_{6ADA7E88-8D16-4D0D-BC90-2B93AC5E56DA}) (Version: 2.0.0.6 - Lenovo)
Malwarebytes version 3.0.6.1469 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.0.6.1469 - Malwarebytes)
Metric Collection SDK 35 (HKLM-x32\...\{C2B5B5B0-2545-4E94-B4BA-548D4BF0B196}) (Version: 1.2.0006.00 - Lenovo Group Limited) Hidden
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6798.0207 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mozilla Firefox 52.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 52.0.2 (x86 en-US)) (Version: 52.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 52.0.2.6291 - Mozilla)
OneKey Optimizer (HKLM-x32\...\{D5D573DC-D989-4769-9B56-D6A7EA503D7F}) (Version: 1.1.20.16 - Lenovo) Hidden
OneKey Optimizer (HKLM-x32\...\InstallShield_{D5D573DC-D989-4769-9B56-D6A7EA503D7F}) (Version: 1.1.20.16 - Lenovo)
PicosmosTools 1.7.6.0 (HKLM-x32\...\PicosmosTools) (Version: 1.7.6.0 - Free Time)
PowerISO (HKLM-x32\...\PowerISO) (Version: 5.7 - Power Software Ltd)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9600.29071 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.36.826.2014 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7525 - Realtek Semiconductor Corp.)
SHAREit (HKLM-x32\...\SHAREit_is1) (Version: 2.1.8.0 - Lenovo Group Limited)
Skype™ 7.24 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.24.104 - Skype Technologies S.A.)
UmmyVideoDownloader (HKLM-x32\...\{E028DBDA-EEE7-48A0-ADF7-D250589A02C5}_is1) (Version: 1.7.2.3 - )
Update for Skype for Business 2015 (KB3039776) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUS_{0FA8AE0C-69AE-4F60-A1AB-F79C6BA5A999}) (Version:  - Microsoft)
Update for Skype for Business 2015 (KB3127934) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{670823C5-9E0F-444C-A115-E8C4F37C5707}) (Version:  - Microsoft)
Update for Skype for Business 2015 (KB3127934) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{670823C5-9E0F-444C-A115-E8C4F37C5707}) (Version:  - Microsoft)
User Manuals (HKLM-x32\...\{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 3.0.0.3 - Lenovo) Hidden
User Manuals (HKLM-x32\...\InstallShield_{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 3.0.0.3 - Lenovo)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.4 - VideoLAN)
Windows Driver Package - Lenovo (ACPIVPC) System  (09/24/2013 19.29.2.34) (HKLM\...\EE9B1F2037C580F36D92FA431CC02BFF04C31F15) (Version: 09/24/2013 19.29.2.34 - Lenovo)
Windows Driver Package - Lenovo (WUDFRd) LenovoVhid  (07/25/2013 10.30.0.288) (HKLM\...\6BCA401E9CBEED970D75F55FA5320F60D11984E9) (Version: 07/25/2013 10.30.0.288 - Lenovo)
Windows Resource Kit Tools - SubInAcl.exe (HKLM-x32\...\{D3EE034D-5B92-4A55-AA02-2E6D0A6A96EE}) (Version: 5.2.3790.1164 - Microsoft Corporation)
Zoom (HKCU\...\ZoomUMX) (Version: 3.5 - Zoom Video Communications, Inc.)
 
========================= Devices: ================================
 
Name: DDP UMDF Driver
Description: DDP UMDF Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Dolby Laboratories, Inc.
Service: WUDFRd
Device ID: ROOT\SYSTEM\0004
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 62%
Total physical RAM: 4009.84 MB
Available physical RAM: 1507.48 MB
Total Virtual: 9385.84 MB
Available Virtual: 6622.35 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows8_OS) (Fixed) (Total:490.63 GB) (Free:350.2 GB) NTFS
2 Drive d: (LENOVO) (Fixed) (Total:25 GB) (Free:22.66 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\IODKLTP07
 
Administrator            DefaultAccount           Guest                    
IoDKMDPC                 
 
 
**** End of log ****
 

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP