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x:\Windows\RM

Compaq Presario CQ61

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#1
william003

william003

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Can not get into windows 7 or safe mode.  In Recovery Manager it can not find a restore point and does not allow me the System Recovery option.  Computer Check doesnt really help either except I can get to a command prompt that says:  x:\Windows\RM  but I have no idea what to do from here?


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#2
Fusionbomb

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Hello william003... and :welcome:


I'm sorry for your wait on a response.  Perhaps you can answer a few questions for us to help in our troubleshooting!


1) What is the brand/model of the computer?

2) How long has this problem been occurring?

3) Has it ever worked properly?

4) If so, did any change occur between the time it worked and stopped working?  (update drivers, hardware/software install, etc?)




Tip - Click Follow this topic at the top right of your thread to receive notification of replies.


Edited by Fusionbomb, 27 April 2015 - 06:17 AM.

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