[akia2u2]

Hello,

 

I tried to do a system restore today and I got an error hard disk not found 3f0

 

I chose complete restore from the menu and when it restarted that is what happened.

 

I did a quick scan and it said no problems with the hard drive. Its an hp 2000-2b29wm laptop.

 

any idea how to do my restore?

 

 

Thanks in advance

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http://support.hp.co...ument/c01443463

[SpywareDr]

http://support.hp.co...ument/c01443463

[pepsiprincess]

Thanks I had viewed that first. Still no luck.

[SpywareDr]

You did all four steps?


Step 1: Restore BIOS default settings


Step 2: Test the hard drive using HP PC Hardware Diagnostics UEFI

What was the results?


If couldn't test it, did you try

Step 3: Reseat the hard drive


And then

Step 4: Perform an HP System Recovery

?


If nothing works, sounds like the hard drive is dead and needs to be replaced.

[pepsiprincess]

Yes I did it all. Would the hard disk be dead even though it passed both tests?

[SpywareDr]

Not necessarily. See this: http://h30434.www3.h...ge/td-p/2443931