Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

My cursor keeps jumping around for no reason

keypad jumping cursor

  • This topic is locked This topic is locked

#1
FrancescaMM

FrancescaMM

    New Member

  • Member
  • Pip
  • 3 posts

Hi,

 

I've had my laptop for 3 years and have never had a problem. Lately I ran a virus scan and removed some viruses. 

 

The problem is that now my laptop is running slower and it is so difficult to type. The cursor skips back and forth without my touching it, it highlights things unprompted and makes it just generally impossible to type. 

 

This doesn't happen if I block the mouse (Fn + F7) but it isn't really a long term solution. 

 

.... this took me 10 minutes to type. HELP PLEASE!!

 

 

Edited by FrancescaMM, 25 April 2015 - 09:59 AM.

  • 0

Advertisements


#2
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,797 posts
Hi! My name is zep516 and Welcome to Geekstogo!
I'll do the best I can to resolve your computer issue
Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, don't continue Stop and ask! Never be afraid to ask questions! :)

Everything gets download to the desktop and tools are "Run as administrator."

Lets check for any malware left over

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please copy and paste log back here.
  • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.

  • 1

#3
FrancescaMM

FrancescaMM

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts

hey thanks (: 

 

soooo ... the script is insanely long. is it ok if i attach it instead?

 

Also in the meantime i downloaded Touch Freeze which seems to have fixed the problem. 

Attached Files


  • 0

#4
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,797 posts
Hello,
You have a lot of adware and left over entries on the computer, Do not download anything more. We have a quite a bit to do here!

Lets start by directly removing the associated adware programs listed in you programs an features list.

Please remove these programs from your programs an features list, Start > Control panel > Programs an features. In the list find the program listed below and uninstall it.
  • MaintenanceService-Funmoods
  • Incredibar Toolbar on IE and Chrome
  • Premiumplay Codec-C
  • Snap.Do Engine
  • ValueApps
  • Windows iLivid Toolbar
  • Vaudix
  • DMUninstaller
  • Yontoo Layers Runtime 1.10.01
If a program will not remove skip it and move to the next program.
I will review the log and make a fix for you to run next.

Joe
  • 0

#5
FrancescaMM

FrancescaMM

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts

Hi, 

 

So the programs I either could not find or i was not able to uninstall are:

 

  • Incredibar Toolbar on IE and Chrome
  • Premiumplay Codec-C
  • Snap.Do Engine
  • ValueApps
  • Windows iLivid Toolbar
  • Vaudix

 

... that seems like a lot. Is that a problem?

 

what should I do next?


  • 0

#6
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,797 posts
Hello,

A few items to fix

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Open notepad (Start =>All Programs => Accessories => Notepad).
Copy/Paste the contents of the code box below into Notepad.
 
start
CloseProcesses:
CreateRestorePoint:
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [DATAMNGR] => C:\PROGRA~2\WI3C8A~1\Datamngr\DATAMN~1.EXE
HKU\S-1-5-19\...\RunOnce: [IsMyWinLockerReboot] => msiexec.exe /qn /x{voidguid}
HKU\S-1-5-20\...\RunOnce: [IsMyWinLockerReboot] => msiexec.exe /qn /x{voidguid}
HKU\S-1-5-21-34093915-3463128723-2035712980-1000\...\MountPoints2: {3b962381-e6c6-11e2-9e05-b870f4aba032} - F:\LaunchU3.exe -a
HKU\S-1-5-21-34093915-3463128723-2035712980-1000\...\MountPoints2: {9d73ff68-e120-11e2-9abc-c0f8da6448f3} - E:\AutoRun.exe
HKU\S-1-5-21-34093915-3463128723-2035712980-1000\...\MountPoints2: {9d73ff74-e120-11e2-9abc-c0f8da6448f3} - F:\AutoRun.exe
HKU\S-1-5-21-34093915-3463128723-2035712980-1000\...\MountPoints2: {f2a6491a-fe9c-11e3-98ec-b870f4aba032} - F:\LaunchU3.exe
HKU\S-1-5-21-34093915-3463128723-2035712980-1000\Control Panel\Desktop\\SCRNSAVE.EXE -> 
HKU\S-1-5-18\...\RunOnce: [IsMyWinLockerReboot] => msiexec.exe /qn /x{voidguid}
AppInit_DLLs: C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll => C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll File Not Found
AppInit_DLLs:  C:\PROGRA~3\Wincert\WIN64C~1.DLL => C:\PROGRA~3\Wincert\WIN64C~1.DLL File Not Found
AppInit_DLLs:  c:\progra~2\movies~1\datamngr\x64\mgrldr.dll => c:\progra~2\movies~1\datamngr\x64\mgrldr.dll File Not Found
AppInit_DLLs-x32: C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll => "C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll" File Not Found
AppInit_DLLs-x32:  C:\PROGRA~3\Wincert\WIN32C~1.DLL => "C:\PROGRA~3\Wincert\WIN32C~1.DLL" File Not Found
AppInit_DLLs-x32:  c:\progra~2\movies~1\datamngr\mgrldr.dll => "c:\progra~2\movies~1\datamngr\mgrldr.dll" File Not Found
IFEO\bitguard.exe: [Debugger] tasklist.exe
IFEO\bprotect.exe: [Debugger] tasklist.exe
IFEO\bpsvc.exe: [Debugger] tasklist.exe
IFEO\browserdefender.exe: [Debugger] tasklist.exe
IFEO\browserprotect.exe: [Debugger] tasklist.exe
IFEO\browsersafeguard.exe: [Debugger] tasklist.exe
IFEO\dprotectsvc.exe: [Debugger] tasklist.exe
IFEO\protectedsearch.exe: [Debugger] tasklist.exe
IFEO\searchprotection.exe: [Debugger] tasklist.exe
IFEO\searchprotector.exe: [Debugger] tasklist.exe
IFEO\snapdo.exe: [Debugger] tasklist.exe
IFEO\stinst32.exe: [Debugger] tasklist.exe
IFEO\stinst64.exe: [Debugger] tasklist.exe
IFEO\utiljumpflip.exe: [Debugger] tasklist.exe
HKLM\...\AppCertDlls: [x86] -> C:\Program Files (x86)\Movies Toolbar\Datamngr\apcrtldr.dll <===== ATTENTION
HKLM\...\AppCertDlls: [x64] -> C:\Program Files (x86)\Movies Toolbar\Datamngr\x64\apcrtldr.dll <===== ATTENTION
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  No File
ShellIconOverlayIdentifiers: [DropboxExt1] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers: [DropboxExt2] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers: [DropboxExt3] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers: [DropboxExt4] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} =>  No File
URLSearchHook: HKU\S-1-5-21-34093915-3463128723-2035712980-1000 - (No Name) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - No File
URLSearchHook: HKU\S-1-5-21-34093915-3463128723-2035712980-1000 - Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll (Yahoo! Inc.)
SearchScopes: HKU\S-1-5-21-34093915-3463128723-2035712980-1000 -> {014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} URL = http://search.conduit.com/Results.aspx?ctid=CT3324337&octid=EB_ORIGINAL_CTID&SearchSource=58&CUI=&UM=4&UP=SP24960BAF-2A97-4A14-8234-D4733296F4B3&q={searchTerms}&SSPV=
BHO: No Name -> {9030D464-4C02-4ABF-8ECC-5164760863C6} ->  No File
BHO: No Name -> {93DBF2BB-A2B3-4683-A92E-57E60751F346} ->  No File
BHO: No Name -> {AA58ED58-01DD-4d91-8333-CF10577473F7} ->  No File
BHO: No Name -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} ->  No File
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL No File
BHO-x32: No Name -> {0F552F02-7265-4D06-A7F2-07C4D36CD698} ->  No File
BHO-x32: No Name -> {11111111-1111-1111-1111-110511161180} ->  No File
BHO-x32: No Name -> {26c9e18c-3717-4be1-a225-04e4471f5b6e} ->  No File
BHO-x32: No Name -> {61e0ef7a-9bc0-45ea-9b2f-f3e9f02692bd} ->  No File
BHO-x32: No Name -> {93DBF2BB-A2B3-4683-A92E-57E60751F346} ->  No File
BHO-x32: No Name -> {D4577823-AE59-9BEE-A566-C5F9387A2D50} ->  No File
BHO-x32: No Name -> {ec2bae47-25af-4ce9-9e78-10627a49c9ea} ->  No File
Toolbar: HKLM - No Name - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} -  No File
Toolbar: HKLM - Snap.Do - {ae07101b-46d4-4a98-af68-0333ea26e113} - C:\Windows\system32\mscoree.dll [2010-11-21] (Microsoft Corporation)
Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} -  No File
Toolbar: HKLM - No Name - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -  No File
Toolbar: HKLM-x32 - Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll [2008-07-28] (Yahoo! Inc.)
Toolbar: HKU\S-1-5-21-34093915-3463128723-2035712980-1000 -> No Name - {EEE6C35B-6118-11DC-9C72-001320C79847} -  No File
Toolbar: HKU\S-1-5-21-34093915-3463128723-2035712980-1000 -> No Name - {30CEEEA2-3742-40E4-85DD-812BF1CBB83D} -  No File
Toolbar: HKU\S-1-5-21-34093915-3463128723-2035712980-1000 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
FF NewTab: hxxp://search.conduit.com/?ctid=CT3324337&octid=EB_ORIGINAL_CTID&SearchSource=69&CUI=&SSPV=&Lay=1&UM=4&UP=SP24960BAF-2A97-4A14-8234-D4733296F4B3
FF DefaultSearchUrl: hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3295549&CUI=UN12328380798050516&UM=2&SearchSource=3&q={searchTerms}
FF Homepage: hxxp://search.conduit.com/?ctid=CT3324337&octid=EB_ORIGINAL_CTID&SearchSource=55&CUI=&UM=4&UP=SP24960BAF-2A97-4A14-8234-D4733296F4B3&SSPV=
FF Keyword.URL: hxxp://feed.snapdo.com/?publisher=Tuguu&dpid=TuguuTU&co=GB&userid=8d5228b3-f754-9e21-b046-4a9f9c08bcb9&searchtype=ds&installDate=14/02/2014&q=
FF user.js: detected! => C:\Users\FrancescaMM\AppData\Roaming\Mozilla\Firefox\Profiles\sf2ctg9a.default\user.js [2015-04-12]
FF Extension: No Name - C:\Program Files\AVAST Software\Avast\WebRep\FF [Not Found]
2015-04-09 16:57 - 2012-01-25 18:10 - 00000000 ____D () C:\Program Files (x86)\Premiumplay Codec-C
Task: {21C467C5-7AD1-4833-A6F4-DD5E815D8F88} - \Funmoods No Task File <==== ATTENTION
Task: {3D9AEBAD-9626-48CC-B077-EF432252E17B} - \Feven Pro 1.1-codedownloader No Task File <==== ATTENTION
Task: {F0173569-C77D-4A49-A5D7-EACA518420D7} - \LaunchApp No Task File <==== ATTENTION
Task: {FC661F72-B75C-4F34-938C-EA6A75BD3035} - \Feven Pro 1.1-chromeinstaller No Task File <==== ATTENTION
AlternateDataStreams: C:\ProgramData\Temp:D1B5B4F1
CMD: ipconfig /flushdns
hosts:
Emptytemp:
reboot:
end
Click Format and ensure Wordwrap is unchecked.
Save as Fixlist.txt to your Desktop (Must be in this location)
Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.

Note: If the tool warns you about the version you're using being an outdated version please download and run the updated version.


Post the fixlog.txt. That log will automatically be saved to the desktop after fix has run.
  • 0

#7
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,797 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






Similar Topics


Also tagged with one or more of these keywords: keypad, jumping, cursor

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP