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Computer crashing after RAM upgrade


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#1
dan7brit

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Hi, I have recently added a 2GB 240-pic unbuff DIMM 256mX64 DDR2 PC-25300 RAM upgrade to my computer. The RAM was said to be compatible with my system through a the Crucial.com website scan

 

I have a Wins 8 program running on an AMD Athlon 64x2 dual core processor 4400+ 2.30 GHz.

 

I have now encountered numerous crashes as a result. PC Doctor system diagnostics say there are no problems, as does my Norton antivirus software. I have uploaded Wins updates. All without success

 

Error messages: IRQL_not_less_or_equal

                             Kernal_security_check_failure

                             Driver_corrupted_expool

                             Page_fail_in_non -page_area

 

Any clues why this is occurring? If it is due to the RAM upgrade I take it I will have to remove the new RAM chip?

 

Thanks


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#2
terry1966

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try running the new memory on it's own without the older installed ram and run a memory test program and see if the memory passes, it may just be you where unlucky and got a bad stick.

 

how to test for bad ram :- http://www.online-te...for-bad-memory/

 

:popcorn:


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#3
Kemasa

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I would suggest using memtest86 as that is a good test, but you could also try taking the memory out and see if the problem still occurs. You might have bumped something, but most likely it is a memory issue. It could be the memory or the memory slot.


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#4
GooSeSmith

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First and foremost make sure you are removing the power cable and discharging the FLEA power from the motherboard before removing or placing any RAM (memory) into a slot. To remove the FLEA power unplug the power cable from the back of the PC and then press down the power button for about 5 secs. Now you maybe remove or install any memory

 

 

With the random errors, I would check to make sure memory is seated all the way into the slot first. If you still seeing the issue, like stated above remove any old ram from the computer and try the new ram only. Run memtest as well. It is rare but is does happen that you will get a bad memory stick


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#5
dan7brit

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Thanks all. I have done all what you have suggested and the memory tests all come back as OK.  However, the problem still remains,  although it is occurring a lot less often now.  The crash mainly now occurs when I am on Internet Explorer?


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#6
Kemasa

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Did you try running with the old memory for a bit to see if it occurs with that?


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#7
dan7brit

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Hi, thanks for all the replies. I have moved the RAM to another memory slot and have not had any problems since (fingers crossed!).


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