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Laptop running very very slow? (Resolved)


Best Answer hoopdub2 , 12 July 2015 - 09:46 AM

None of that made any difference. Thanks for your help but i have thrown it away and got a new one. Cheers for the warning. You can close this thread. Thanks again Go to the full post »


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#1
hoopdub2

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Hi all, I have an aspire laptop with windows 7, recently it has been running so slow I have to turn it off and not bother to use it. I assumed it was full up with malware so I posted a topic in the malware removal section, run the frst scanner and posted the logs. but it seems that I have no malware issues and was advised to post a topic here to ask you guys.

 

any information you may need to make a diagnosis I will get for you asap


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#2
phillpower2

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Hello hoopdub2,

 

Overheating, resource hungry AV software and an untidy HDD (including bloatware) are a couple of things that cause such performance issues.

 

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 


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#3
hoopdub2

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Hi Phill, thanks for helping, here is the url for you http://speccy.pirifo...tp5xwpRtwpOe4xW


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#4
phillpower2

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Hello hoopdub2,

 

Thanks for the url  :thumbsup:

 

The temps look ok so are less likely to be responsible for the poor performance, this leaves McAfee hogging resources and an untidy HDD, is McAfee a paid for product.

 

You have the following scheduled updates which are totally unnecessary, they will slow down your computer and so should be disabled/deleted;

 

 Scheduler

03/05/2015 21:09;: GoogleUpdateTaskMachineUA
03/05/2015 21:39;: Adobe Flash Player Updater
04/05/2015 07:09;: GoogleUpdateTaskMachineCore
08/05/2015 20:00;: RealDownloaderDownloaderScheduledTaskS-1-5-21-982955010-2966400737-2978171777-1000
09/05/2015 10:44;: RealUpgradeScheduledTaskS-1-5-21-982955010-2966400737-2978171777-1000
10/05/2015 07:56;: RealDownloaderRealUpgradeScheduledTaskS-1-5-21-982955010-2966400737-2978171777-1000
10/05/2015 18:11;: RealPlayerRealUpgradeScheduledTaskS-1-5-21-982955010-2966400737-2978171777-1000
15/05/2015 01:00;: McDefragTask
01/06/2015 01:00;: McQcTask
Adobe Acrobat Update Task
CreateChoiceProcessTask
RealDownloaderRealUpgradeLogonTaskS-1-5-21-982955010-2966400737-2978171777-1000
RealPlayerRealUpgradeLogonTaskS-1-5-21-982955010-2966400737-2978171777-1000
RealUpgradeLogonTaskS-1-5-21-982955010-2966400737-2978171777-1000
 
Post back with an update once the above has been done and we can move on.
 
NB: Consider upgrading your Ram in the future as it is still the best value for money performance improvement that you can make.

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#5
hoopdub2

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how do I delete these? mcafee isn't a payed service I can uninstall no problem


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#6
hoopdub2

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I have uninstalled mcafee and also did this

 

start - control panel - administrative tools - task scheduler - task scheduler library - highlighted the ones you have listed - click end button for each one.

 

this ok so far?


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#7
phillpower2

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Ok so far :thumbsup: 

 

How is the computer behaving since the above has been done?


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#8
phillpower2

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Not heard back from you hoopdub2, do you still require assistance or is the issue now resolved, an update would be appreciated.


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#9
hoopdub2

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Hi sorry for the delay. Its still quite slow. I will just get a new one, its probably been designed to fail at this age same as my aspire notepad. Thanks for your help
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#10
phillpower2

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Try a clean boot to see if you are able to find anything that is affecting the performance, see below;

 

Click on Start then type msconfig in the search field and press Enter.
Click on the Startup tab (for Windows 8, the Startup tab has a link to open Task Manager/Startup tab. Use that.) make a note of what is currently starting then click the Disable Allbutton.
Reboot and see if it runs better.
If yes then use msconfig to enable several items at a time till you find the culprit.


If no, start msconfig and click on the Services tab.

Check the Hide All Microsoft Services box, record what is currently starting then click the Disable All button.
Again, do a regular boot, see if it runs normal.
If yes then use msconfig to enable services until you find the culprit.


Post back with an update for us.

 

NB: Would you consider upgrading the Ram.


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#11
phillpower2

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Not heard back from you hoopdub2, do you still require assistance or is the issue now resolved, an update would be appreciated.


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#12
hoopdub2

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✓  Best Answer
None of that made any difference. Thanks for your help but i have thrown it away and got a new one. Cheers for the warning. You can close this thread. Thanks again
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#13
phillpower2

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Sorry to hear that the outcome was not so favourable but thanks for letting us know.


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#14
Chrisg34

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I think its processor problem, And if you are doing heavy work on your laptop so your laptop working slowly. Check with hardware engineer. 


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#15
Ztruker

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I think its processor problem, And if you are doing heavy work on your laptop so your laptop working slowly. Check with hardware engineer. 

 

Useless post. Who would know a hardware engineer? Plus the poster said he already threw the computer away and bought a new one.


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