I am experiencing an issue whereby my computer keeps dropping me from the internet and it's driving me mad!
Let me elaborate on the issue a bit more. This happens 2 days before where all of a sudden, my internet went down. Thinking it's a problem with the router and the isp, I reset it, but it doesn't work. Thinking that it's a problem with the isp, I tried my other devices and surprisingly it went well which led me to believe that all is well( Spoilers: It's not).
Once I went back to the computer, I found out to my dismay that my internet is working, but in a very slow kind of way and it seems to drop me out of the network at random intervals. Suspecting that it could be a trojan or some nasties, I ran a scan with both malwarebytes and AVAST and both come out empty! Assuming that there might be some malwares that for some coincidence couldn' t be detected with my scanner, I have installed a seperate partition on my computer and reinstall the OS and once again(as there are some valuable information there that makes me unable to reformat it) the same problem occured again.
I have done a tracert on google.com and here is the result of the most recent one:
Tracing route to google.com[126.96.36.199] over a maximum of 30 hops:
1 1208ms 1438ms * router.asus.com[192.168.1.1]
2 * * * Request timed out
And from there, if I am lucky, it would probably be near the gateway of my ISP before it timed out on me again. After 1 or 2 tracerts, an error "Unable to resolve target system name google.com" would come up.
I have tried as many methods as possible, such as flushing the dns, clearing the winsock, resetting the ip, doing a firmware update on the router as well as a driver update to the Wireless adapter but alas, it was all in vain. As a last resort, I am turning to you guys for help in this before I lose my sanity!
I am running windows 7 64 bit ultimate, the network adapter that I am using is a Asus PCE-AC68 and the router I am using is an ASUS RT-N56U.
Thanks for reading this lengthy post of mine and I will be looking forward to whatever valuable insight you guys might have on this matter.
Edited by MALwareFighter, 05 May 2015 - 11:00 AM.