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Files 'appearing' in Documents folder

files unknown files Documents folder Win7

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#1
Scony

Scony

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I have a 'files appearing' from an unknown source problem. It happened a couple of weeks ago. I noticed because my computer seemed overly active during periods when it is normally quiet, so I started looking around.

 

My laptop is an unmodified Toshiba M11 running windows 7 professional  +SP1. Intel core i7 cpu, M640 @2.8 GHz 2.8GHz 4Mb RAM, 32bit OS

Only one unusual thing seems to have happened and I don't know whether it started before or after the files appeared, but Windows update is continually (daily) updating the Malicious Software Removal Tool and Defender virus definitions. It has not done this before - I did it manually.

 

Several thousand files with the following naming formats have appeared in the Documents folder in Windows 7

hpc__002.abt    hpc__002.bff    hpc__002.kbt    hpc__002.lff    hpc__012.vbt    hpc__012.wff

 

The new files are not fully sequential, for example: hpc__000.abt   hpc__002.abt   hpc__005.abt numbered right up to hpc_7xxx.abt  It is the same for files with bff, kbt, lff, vbt, and wff suffixes.

 

Along with these specific files: HPC.RDT, HPC.RDX, hpc__011.sav, HPC.SEC, HPC.NDX

 

The contents of 'My Documents' and 'Pictures' are also now listed in the 'Documents' folder, and I don't think this was the case before the new files appeared. (they are still listed in My Documents and Pictures as well)

 

I was hoping someone might recognise the file naming convention or the names of the files that have appeared, and enlighten me as to what created them and what they might be doing.

 

Many thanks in advance for your help, John

 

Minitoolbox results:

 

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by John (administrator) on 28-05-2015 at 12:41:49
Running from "C:\Users\John\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X86)
Model: TECRA M11 Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Intel® Centrino® Advanced-N 6200 AGN = Wireless Network Connection (Connected)
Intel® 82577LM Gigabit Network Connection = Local Area Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global defaultcurhoplimit=64 icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : John-TOSH
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home
 
PPP adapter University VPN:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : University VPN
   Physical Address. . . . . . . . . : 
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 143.167.185.37(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.255
   Default Gateway . . . . . . . . . : 0.0.0.0
   DNS Servers . . . . . . . . . . . : 143.167.1.110
                                       143.167.2.110
   Primary WINS Server . . . . . . . : 143.167.2.157
   Secondary WINS Server . . . . . . : 143.167.1.157
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6200 AGN
   Physical Address. . . . . . . . . : 58-94-6B-30-9F-5C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::71e6:719c:13cb:5ee0%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.80(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 28 May 2015 11:54:23
   Lease Expires . . . . . . . . . . : 29 May 2015 11:54:22
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 425235563
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-B3-5C-C0-00-23-18-87-6C-FB
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Intel® 82577LM Gigabit Network Connection
   Physical Address. . . . . . . . . : 00-23-18-87-6C-FB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.home:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5cf2:840f:8c4:1732:7058:46da(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::8c4:1732:7058:46da%15(Preferred) 
   Default Gateway . . . . . . . . . : 
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.{EEEE9066-D6A2-4CDC-A8BD-A9606DF6181D}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter 6TO4 Adapter:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2002:8fa7:b925::8fa7:b925(Preferred) 
   Default Gateway . . . . . . . . . : 
   DNS Servers . . . . . . . . . . . : 143.167.1.110
                                       143.167.2.110
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  vdns2.shef.ac.uk
Address:  143.167.1.110
 
Name:    google.com
Addresses:  2a00:1450:4009:800::200e
 64.15.119.118
 64.15.119.98
 64.15.119.89
 64.15.119.113
 64.15.119.94
 64.15.119.99
 64.15.119.123
 64.15.119.114
 64.15.119.93
 64.15.119.103
 64.15.119.109
 64.15.119.88
 64.15.119.119
 64.15.119.108
 64.15.119.84
 64.15.119.104
 
 
Pinging google.com [64.15.119.84] with 32 bytes of data:
Reply from 64.15.119.84: bytes=32 time=65ms TTL=54
Reply from 64.15.119.84: bytes=32 time=52ms TTL=54
 
Ping statistics for 64.15.119.84:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 52ms, Maximum = 65ms, Average = 58ms
Server:  vdns2.shef.ac.uk
Address:  143.167.1.110
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.139.183.24
 98.138.253.109
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=168ms TTL=47
Reply from 98.138.253.109: bytes=32 time=172ms TTL=47
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 168ms, Maximum = 172ms, Average = 170ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 26...........................University VPN
 11...58 94 6b 30 9f 5c ......Intel® Centrino® Advanced-N 6200 AGN
 10...00 23 18 87 6c fb ......Intel® 82577LM Gigabit Network Connection
  1...........................Software Loopback Interface 1
 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 13...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #2
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.80   4250
          0.0.0.0          0.0.0.0         On-link    143.167.185.37     21
        127.0.0.0        255.0.0.0         On-link         127.0.0.1   4531
        127.0.0.1  255.255.255.255         On-link         127.0.0.1   4531
  127.255.255.255  255.255.255.255         On-link         127.0.0.1   4531
   143.167.185.37  255.255.255.255         On-link    143.167.185.37    276
  143.167.254.193  255.255.255.255    192.168.1.254     192.168.1.80   4251
      192.168.1.0    255.255.255.0         On-link      192.168.1.80   4506
     192.168.1.80  255.255.255.255         On-link      192.168.1.80   4506
    192.168.1.255  255.255.255.255         On-link      192.168.1.80   4506
        224.0.0.0        240.0.0.0         On-link         127.0.0.1   4531
        224.0.0.0        240.0.0.0         On-link      192.168.1.80   4507
        224.0.0.0        240.0.0.0         On-link    143.167.185.37     21
  255.255.255.255  255.255.255.255         On-link         127.0.0.1   4531
  255.255.255.255  255.255.255.255         On-link      192.168.1.80   4506
  255.255.255.255  255.255.255.255         On-link    143.167.185.37    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 15     58 2001::/32                On-link
 15    306 2001:0:5cf2:840f:8c4:1732:7058:46da/128
                                    On-link
 13   1025 2002::/16                On-link
 13    281 2002:8fa7:b925::8fa7:b925/128
                                    On-link
 11    281 fe80::/64                On-link
 15    306 fe80::/64                On-link
 15    306 fe80::8c4:1732:7058:46da/128
                                    On-link
 11    281 fe80::71e6:719c:13cb:5ee0/128
                                    On-link
  1    306 ff00::/8                 On-link
 15    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 21 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 22 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 23 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 24 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 25 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 26 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/27/2015 11:32:47 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (05/27/2015 11:15:21 AM) (Source: Application Error) (User: )
Description: Faulting application name: MicrosoftSystemScan_0a70da2b-3bdf-4014-85ad-fa3a50b5960e.exe, version: 0.0.0.0, time stamp: 0x51ca1e59
Faulting module name: MicrosoftSystemScan_0a70da2b-3bdf-4014-85ad-fa3a50b5960e.exe, version: 0.0.0.0, time stamp: 0x51ca1e59
Exception code: 0xc0000005
Fault offset: 0x00008663
Faulting process id: 0x1550
Faulting application start time: 0xMicrosoftSystemScan_0a70da2b-3bdf-4014-85ad-fa3a50b5960e.exe0
Faulting application path: MicrosoftSystemScan_0a70da2b-3bdf-4014-85ad-fa3a50b5960e.exe1
Faulting module path: MicrosoftSystemScan_0a70da2b-3bdf-4014-85ad-fa3a50b5960e.exe2
Report Id: MicrosoftSystemScan_0a70da2b-3bdf-4014-85ad-fa3a50b5960e.exe3
 
Error: (05/27/2015 11:12:21 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (05/27/2015 11:11:43 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (05/27/2015 11:10:35 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (05/27/2015 11:10:09 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (05/26/2015 02:44:49 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (05/26/2015 00:28:42 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (05/26/2015 00:20:47 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (05/26/2015 00:11:00 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
 
System errors:
=============
Error: (05/28/2015 11:55:21 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (05/27/2015 11:01:47 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (05/26/2015 02:18:17 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (05/26/2015 02:17:44 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{EEEE9066-D6A2-4CDC-A8BD-A9606DF6181D} because another computer on the network has the same name.  The server could not start.
 
Error: (05/26/2015 00:39:41 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (05/26/2015 00:39:23 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{EEEE9066-D6A2-4CDC-A8BD-A9606DF6181D} because another computer on the network has the same name.  The server could not start.
 
Error: (05/26/2015 00:03:23 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{EEEE9066-D6A2-4CDC-A8BD-A9606DF6181D} because another computer on the network has the same name.  The server could not start.
 
Error: (05/26/2015 11:54:52 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (05/25/2015 02:09:24 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (05/25/2015 02:09:12 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{EEEE9066-D6A2-4CDC-A8BD-A9606DF6181D} because another computer on the network has the same name.  The server could not start.
 
 
Microsoft Office Sessions:
=========================
Error: (05/27/2015 11:32:47 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
Error: (05/27/2015 11:15:21 AM) (Source: Application Error)(User: )
Description: MicrosoftSystemScan_0a70da2b-3bdf-4014-85ad-fa3a50b5960e.exe0.0.0.051ca1e59MicrosoftSystemScan_0a70da2b-3bdf-4014-85ad-fa3a50b5960e.exe0.0.0.051ca1e59c000000500008663155001d09865ff3643d4C:\Users\John\Downloads\MicrosoftSystemScan_0a70da2b-3bdf-4014-85ad-fa3a50b5960e.exeC:\Users\John\Downloads\MicrosoftSystemScan_0a70da2b-3bdf-4014-85ad-fa3a50b5960e.exe4764895f-0459-11e5-8ce4-002318876cfb
 
Error: (05/27/2015 11:12:21 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"c:\program files\toshiba\toshiba usb sleep and charge utility\SetupProp64.exe
 
Error: (05/27/2015 11:11:43 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files\HP\Digital Imaging\bin\hpfcCopy.exe
 
Error: (05/27/2015 11:10:35 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"C:\Program Files\Nero\Nero 11\Nero BackItUp\NBVSSTool_x64.exe
 
Error: (05/27/2015 11:10:09 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"C:\Program Files\Fingerprint Sensor\Drivers\DPInst64.exe
 
Error: (05/26/2015 02:44:49 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
Error: (05/26/2015 00:28:42 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"c:\program files\toshiba\toshiba usb sleep and charge utility\SetupProp64.exe
 
Error: (05/26/2015 00:20:47 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files\HP\Digital Imaging\bin\hpfcCopy.exe
 
Error: (05/26/2015 00:11:00 PM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"C:\Program Files\Nero\Nero 11\Nero BackItUp\NBVSSTool_x64.exe
 
 
=========================== Installed Programs ============================
 
Adobe Acrobat X Pro (HKLM\...\{AC76BA86-1033-0000-7760-000000000005}) (Version: 10.1.14 - Adobe Systems)
Adobe AIR (HKLM\...\{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}) (Version: 2.0.3.13070 - Adobe Systems Inc.) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 2.0.3.13070 - Adobe Systems Inc.)
Adobe Flash Player 11 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 11.0.1.152 - Adobe Systems Incorporated)
Adobe Reader 9.4.0 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A94000000001}) (Version: 9.4.0 - Adobe Systems Incorporated)
Adobe Refresh Manager (HKLM\...\{AC76BA86-0804-1033-1959-001802114130}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
ALPS Touch Pad Driver (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.5.303.213 - ALPS ELECTRIC CO., LTD.)
Amazon.co.uk (HKLM\...\{A74F16FA-1D5B-405B-8D8D-1BC6F9DAED8B}) (Version:  - Amazon EU S.a.r.L.)
Apple Application Support (32-bit) (HKLM\...\{AFA1153A-F547-409B-B837-3A0D6C5A3FEC}) (Version: 3.1.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{E1DB0812-2D60-43DB-AE09-6C7027D93B28}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ASCE PDF Figures version 1.0 (HKLM\...\{A3F14A2E-D679-4453-9C18-7FF76C739A3D}_is1) (Version: 1.0 - ASCE)
AuthenTec Fingerprint Software (HKLM\...\{5F1DFCC1-595D-4235-A044-E05B706D800A}) (Version: 9.0.8.36 - AuthenTec, Inc.)
BBC iPlayer Desktop (HKLM\...\{3C349576-B3B4-6708-F73C-DC2932065357}) (Version: 3.0.7 - British Broadcasting Corp.) Hidden
BBC iPlayer Desktop (HKLM\...\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) (Version: 3.0.7 - British Broadcasting Corp.)
Bejeweled 2 Deluxe (HKLM\...\WT088682) (Version: 2.2.0.95 - WildTangent) Hidden
Bluetooth Stack for Windows by Toshiba (HKLM\...\{CEBB6BFB-D708-4F99-A633-BC2600E01EF6}) (Version: v9.10.32(T) - TOSHIBA CORPORATION)
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
BufferChm (HKLM\...\{FA0FF682-CC70-4C57-93CD-E276F3E7537E}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
Chuzzle Deluxe (HKLM\...\WT088696) (Version: 2.2.0.95 - WildTangent) Hidden
CR2 Codec by Ardfry Imaging, LLC (32 bit) (HKLM\...\{B67E6C0A-3D08-466E-ADCC-D347B9E49312}) (Version: 1.0.2.0 - Ardfry Imaging, LLC) Hidden
D3DX10 (HKLM\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Destinations (HKLM\...\{D0DFDFA8-1C04-407B-9CB2-A25AB20DD54D}) (Version: 140.0.0.0 - Hewlett-Packard) Hidden
DocProc (HKLM\...\{9B362566-EC1B-4700-BB9C-EC661BDE2175}) (Version: 140.0.185.000 - Hewlett-Packard) Hidden
eBay (HKLM\...\{FDE58148-57E7-43BF-879A-29CCE818C078}) (Version: 1.1.9 - eBay Inc.)
Farm Mania 2 (HKLM\...\WT089367) (Version: 2.2.0.95 - WildTangent) Hidden
Fishdom (HKLM\...\WT089404) (Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM\...\Google Chrome) (Version: 43.0.2357.81 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GoToAssist Corporate (HKLM\...\GoToAssist) (Version: 10.4.0.896 - Citrix Online, a division of Citrix Systems, Inc.)
High-Definition Video Playback (HKLM\...\{9193490D-5229-4FC4-9BB9-A6D63C09574A}) (Version: 11.1.11100.4.196 - Nero AG) Hidden
HP Imaging Device Functions 14.5 (HKLM\...\HP Imaging Device Functions) (Version: 14.5 - HP)
HP Scanjet G4010 (HKLM\...\{7723DE29-7966-4C5E-B909-A469CAF94DE4}) (Version: 14.5 - HP)
HP Support Solutions Framework (HKLM\...\{FC3C2B77-6800-48C6-A15D-9D1031130C16}) (Version: 11.51.0049 - Hewlett-Packard Company)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
hpg4010 (HKLM\...\{198AC578-D06A-4426-8768-68ABA3713C8E}) (Version: 140.000.000.000 - Hewlett-Packard) Hidden
IcoFX 1.6.4 (HKLM\...\IcoFX_is1) (Version:  - )
Intel® Control Center (HKLM\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2082 - Intel Corporation)
Intel® Management Engine Components (HKLM\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® Network Connections Drivers (HKLM\...\PROSet) (Version: 14.5 - Intel)
Intel® Rapid Storage Technology (HKLM\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.5.7.1002 - Intel Corporation)
iTunes (HKLM\...\{CE1F04C7-79BC-4219-BE6A-BA490224D4B5}) (Version: 12.1.2.27 - Apple Inc.)
Java 7 Update 71 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.1.71.14 - Oracle, Inc.) Hidden
Jewel Quest II (HKLM\...\WT089378) (Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (HKLM\...\{0BE9E708-5DC0-4963-9CFD-0AA519090E79}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 (HKLM\...\Office15.PROPLUSR) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft SharePoint Designer 2010 (HKLM\...\Office14.SharePointDesigner) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x86)) (Version: 10.0.50903 - Microsoft Corporation)
Movie Maker (HKLM\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM\...\{EB3DF0F0-0525-4C5A-A2F8-DEC868A3075D}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
Nero 10 Movie ThemePack Basic (HKLM\...\{F5CB822F-B365-43D1-BCC0-4FDA1A2017A7}) (Version: 10.0.10600.6.0 - Nero AG) Hidden
Nero 11 Cliparts (HKLM\...\{B160A672-F326-4414-9BB0-A056C61B357C}) (Version: 11.0.11200.12.0 - Nero AG) Hidden
Nero 11 Disc Menus 1 (HKLM\...\{A0F34849-D9AB-46DD-B1BE-BB0DB60B1FE8}) (Version: 11.0.11200.12.0 - Nero AG) Hidden
Nero 11 Disc Menus 2 (HKLM\...\{7DF2B5EE-2C16-4E86-9C71-8678068AD805}) (Version: 11.0.11200.12.0 - Nero AG) Hidden
Nero 11 Disc Menus 3 (HKLM\...\{5E98FDD6-3672-4DBE-AB8B-2C9A0BED1382}) (Version: 11.0.11200.12.0 - Nero AG) Hidden
Nero 11 Disc Menus Basic (HKLM\...\{F49EF443-B2BD-4F10-8A46-87AFCDB90EDD}) (Version: 11.0.11200.12.0 - Nero AG) Hidden
Nero 11 Effects Basic (HKLM\...\{E51BC4B0-EA5E-49CC-AF3B-93B5C627EC22}) (Version: 11.0.11400.14.0 - Nero AG) Hidden
Nero 11 Image Samples (HKLM\...\{F3743A2C-5D5F-4456-8F98-5DF36A954C50}) (Version: 11.0.11200.12.0 - Nero AG) Hidden
Nero 11 Kwik Themes 1 (HKLM\...\{B1F69AF3-B5B5-4CA5-ADC5-8A738EB6E574}) (Version: 11.0.11200.12.0 - Nero AG) Hidden
Nero 11 Kwik Themes 2 (HKLM\...\{A4F6BE36-4826-45BA-A396-04F265A3B61D}) (Version: 11.0.11200.12.0 - Nero AG) Hidden
Nero 11 Kwik Themes 3 (HKLM\...\{BA499CC0-12C0-4BA5-9007-76844B721158}) (Version: 11.0.11200.12.0 - Nero AG) Hidden
Nero 11 Kwik Themes 4 (HKLM\...\{ACD6B383-EC5B-4000-A455-CCB308B447FE}) (Version: 11.0.11200.12.0 - Nero AG) Hidden
Nero 11 Kwik Themes Basic (HKLM\...\{5A212B2D-140D-46F4-B625-2D1CA5A00594}) (Version: 11.0.11200.12.0 - Nero AG) Hidden
Nero 11 PiP Effects 1 (HKLM\...\{3B418709-D688-4E3A-BE0E-7D71FA84C948}) (Version: 11.0.11200.12.0 - Nero AG) Hidden
Nero 11 PiP Effects Basic (HKLM\...\{2CA7225D-CB12-462A-9DD1-50319E158BA5}) (Version: 11.0.11400.14.0 - Nero AG) Hidden
Nero 11 Platinum (HKLM\...\{79B3E8EE-35F2-4CCD-82D9-4A57F408E449}) (Version: 11.2.00700 - Nero AG)
Nero 11 Video Samples (HKLM\...\{A2CDC001-F8B3-4C64-9E74-2E3FA0FAC9D9}) (Version: 11.0.11200.12.0 - Nero AG) Hidden
Nero 11 Video Transitions 1 (HKLM\...\{4382FC76-8100-4951-8658-31834E625E88}) (Version: 11.0.11200.12.0 - Nero AG) Hidden
Nero Audio Pack 1 (HKLM\...\{A7A0BF2E-31CC-49E3-9913-52C503EB969D}) (Version: 11.0.11500.110.0 - Nero AG) Hidden
Nero BackItUp 10 (HKLM\...\{68AB6930-5BFF-4FF6-923B-516A91984FE6}) (Version: 5.4.24700.31.100 - Nero AG)
Nero BackItUp 10 Help (CHM) (HKLM\...\{08C8666B-C502-4AB3-B4CB-D74AC42D14FE}) (Version: 1.0.10900 - Nero AG) Hidden
Nero BackItUp 11 (HKLM\...\{AB2BBC64-8AC8-4E66-BBF3-E22D5EACEECA}) (Version: 6.2.18400.2.100 - Nero AG) Hidden
Nero BackItUp 11 Help (CHM) (HKLM\...\{6AB2427E-A18F-4809-9A12-29F5EBABBB3A}) (Version: 11.0.10400 - Nero AG) Hidden
Nero Backup Drivers (HKLM\...\{F8EF9B71-53E7-41F5-8E54-47B4C979CB38}) (Version: 1.0.11100.8.0 - Nero AG)
Nero Burning ROM 11 (HKLM\...\{B1846721-A8E6-46C7-83B6-0DCF7ADB4267}) (Version: 11.2.10300.0.0 - Nero AG) Hidden
Nero Burning ROM 11 Help (CHM) (HKLM\...\{53F7746A-96AA-49A5-86B8-59989680DAC5}) (Version: 11.0.10300 - Nero AG) Hidden
Nero BurnRights 10 (HKLM\...\{943CFD7D-5336-47AF-9418-E02473A5A517}) (Version: 4.0.11300.14.100 - Nero AG)
Nero BurnRights 10 Help (CHM) (HKLM\...\{555868C6-49FB-484F-BB43-8980651A1B00}) (Version: 1.0.10900 - Nero AG) Hidden
Nero Control Center 10 (HKLM\...\{6DFB899F-17A2-48F0-A533-ED8D6866CF38}) (Version: 10.2.200.0.2 - Nero AG) Hidden
Nero ControlCenter 10 Help (CHM) (HKLM\...\{523B2B1B-D8DB-4B41-90FF-C4D799E2758A}) (Version: 1.0.10900 - Nero AG) Hidden
Nero ControlCenter 11 (HKLM\...\{11D3EF85-63E1-4AE4-A7C1-9241BDB16B51}) (Version: 11.0.12700.0.27 - Nero AG) Hidden
Nero ControlCenter 11 Help (CHM) (HKLM\...\{D4D66270-9147-4BDF-9946-FCA2B303AA8F}) (Version: 11.0.10300 - Nero AG) Hidden
Nero Core Components 10 (HKLM\...\{2436F2A8-4B7E-4B6C-AE4E-604C84AA6A4F}) (Version: 2.0.16800.7.15 - Nero AG) Hidden
Nero Core Components 11 (HKLM\...\{BEBEE34D-84A2-4EDD-8BEA-96CC54371263}) (Version: 11.0.16300.1.23 - Nero AG) Hidden
Nero CoverDesigner 11 (HKLM\...\{FF44BCE5-5A18-4051-85F0-BC172D7B4695}) (Version: 6.0.11000.13.100 - Nero AG) Hidden
Nero CoverDesigner 11 Help (CHM) (HKLM\...\{55C2143E-FBA5-442F-9AFA-726FF068F39D}) (Version: 11.0.10300 - Nero AG) Hidden
Nero Express 10 (HKLM\...\{70550193-1C22-445C-8FA4-564E155DB1A7}) (Version: 10.0.12100.22.100 - Nero AG)
Nero Express 10 Help (CHM) (HKLM\...\{33643918-7957-4839-92C7-EA96CB621A98}) (Version: 1.0.10900 - Nero AG) Hidden
Nero Express 11 (HKLM\...\{E10AAE4A-98B8-420A-BD93-E0520C23D624}) (Version: 11.2.10300.0.0 - Nero AG) Hidden
Nero Express 11 Help (CHM) (HKLM\...\{D2CBEFA4-F2D3-4E97-A171-8BFD6A31A5EC}) (Version: 11.0.10300 - Nero AG) Hidden
Nero InfoTool 10 (HKLM\...\{F412B4AF-388C-4FF5-9B2F-33DB1C536953}) (Version: 7.0.11400.15.100 - Nero AG)
Nero InfoTool 10 Help (CHM) (HKLM\...\{66049135-9659-4AAD-9169-9CCA269EBB3E}) (Version: 1.0.10900 - Nero AG) Hidden
Nero Kwik Media (HKLM\...\{BE814218-3919-4EA3-868A-2F60BC135CB4}) (Version: 1.10.24800.146.100 - Nero AG) Hidden
Nero Kwik Media Help (CHM) (HKLM\...\{B9B1BA7F-7E07-49DD-A713-5B397A5BB66B}) (Version: 11.0.10200 - Nero AG) Hidden
Nero Multimedia Suite 10 Essentials (HKLM\...\{0FF68F26-416C-4954-ACA5-6AD5F9DE99C1}) (Version: 10.0.15000 - Nero AG)
Nero Recode 11 (HKLM\...\{0320AB41-0926-4218-A8A6-68AC84E6BB93}) (Version: 5.2.10900.0.0 - Nero AG) Hidden
Nero Recode 11 Help (CHM) (HKLM\...\{57F80ECF-E27C-4EEE-AB58-E971BACE2639}) (Version: 11.0.10600 - Nero AG) Hidden
Nero RescueAgent 10 (HKLM\...\{E337E787-CF61-4B7B-B84F-509202A54023}) (Version: 3.0.11800.26.100 - Nero AG)
Nero RescueAgent 10 Help (CHM) (HKLM\...\{92E25238-61A3-4ACD-A407-3C480EEF47A7}) (Version: 1.0.10900 - Nero AG) Hidden
Nero RescueAgent 11 (HKLM\...\{034DCAF9-96E7-4936-9A07-712F80B5181E}) (Version: 4.0.10600.10.100 - Nero AG) Hidden
Nero RescueAgent 11 Help (CHM) (HKLM\...\{D01CE99A-8802-483C-A79F-298B691EB432}) (Version: 11.0.10400 - Nero AG) Hidden
Nero SharedVideoCodecs (HKLM\...\{2432E589-6256-4513-B0BF-EFA8E325D5F0}) (Version: 1.0.11500.1.5 - Nero AG) Hidden
Nero SoundTrax 11 (HKLM\...\{0713D1F9-DD77-42C1-8C7D-54D479E2E743}) (Version: 5.0.10700.6.100 - Nero AG) Hidden
Nero SoundTrax 11 Help (CHM) (HKLM\...\{390757AA-8830-43DC-AEE0-4E5B6F8439EB}) (Version: 11.0.10400 - Nero AG) Hidden
Nero StartSmart 10 (HKLM\...\{F61D489E-6C44-49AC-AD02-7DA8ACA73A65}) (Version: 10.0.12300.27.100 - Nero AG)
Nero StartSmart 10 Help (CHM) (HKLM\...\{F6117F9C-ADB5-4590-9BE4-12C7BEC28702}) (Version: 1.0.10900 - Nero AG) Hidden
Nero Update (HKLM\...\{65BB0407-4CC8-4DC7-952E-3EEFDF05602A}) (Version: 11.0.11500.28.0 - Nero AG) Hidden
Nero Video 11 (HKLM\...\{0D7A4289-99CF-4B8D-B812-86BE50A54552}) (Version: 8.2.15700.3.100 - Nero AG) Hidden
Nero Video 11 Help (CHM) (HKLM\...\{FAC3C37E-EDAB-4F3A-A173-A7C70CC88F09}) (Version: 11.0.10300 - Nero AG) Hidden
Nero WaveEditor 11 (HKLM\...\{8014FACB-1D1D-48C2-94AA-E29EE2E6B9CE}) (Version: 6.2.11300.0.100 - Nero AG) Hidden
Nero WaveEditor 11 Help (CHM) (HKLM\...\{EB8DED20-A887-4A9C-BB5A-F3E7523DFB44}) (Version: 11.0.10400 - Nero AG) Hidden
nero.prerequisites.msi (HKLM\...\{01E9B2FF-DAF4-4529-9CC9-2101625517C7}) (Version: 11.0.20010 - Nero AG) Hidden
O2Micro OZ776 SCR Driver (HKLM\...\{E007C019-0D9C-4651-B515-83636F67D347}) (Version: 1.1.4.207G - O2Micro) Hidden
O2Micro OZ776 SCR Driver (HKLM\...\InstallShield_{E007C019-0D9C-4651-B515-83636F67D347}) (Version: 1.1.4.207G - O2Micro)
OCR Software by I.R.I.S. 14.5 (HKLM\...\HPOCR) (Version: 14.5 - HP)
Outils de vérification linguistique 2013 de Microsoft Office - Français (HKLM\...\{90150000-001F-040C-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Penguins! (HKLM\...\WT089380) (Version: 2.2.0.95 - WildTangent) Hidden
Photo Common (HKLM\...\{B1D0122C-6BE2-47A2-82AE-0BB3F6C91C49}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Photo Common (HKLM\...\{CAA0F57A-BA8C-4AD8-AA03-F32B0E4F5623}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Photo Gallery (HKLM\...\{07AAB66E-4718-422D-9218-4AFB3C922A71}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Photo Gallery (HKLM\...\{B6A96E8C-FC88-46F5-800E-6845B4ACA459}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Photo Gallery (HKLM\...\{C992FFE0-AC32-4FA9-BC9A-F1637B9E655D}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Photo Service - powered by myphotobook (HKLM\...\{3D047C6C-19EE-46E3-C14B-9FA84260DF9B}) (Version: 1.2.0 - myphotobook GmbH) Hidden
Photo Service - powered by myphotobook (HKLM\...\eu.myphotobook.001F9DF2D0BAABEB11F42CCEE43224607B61109C.1) (Version: 1.2.0-545 - myphotobook GmbH)
Plants vs. Zombies - Game of the Year (HKLM\...\WT089395) (Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime x86 (HKLM\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Polar Bowler (HKLM\...\WT088759) (Version: 2.2.0.95 - WildTangent) Hidden
Rapport (HKLM\...\{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}) (Version: 3.5.1404.75 - Trusteer) Hidden
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5971 - Realtek Semiconductor Corp.)
RICOH R5U230 Media Driver ver.2.08.03.03 (HKLM\...\{022CBB38-CEF0-42BA-906A-A49BEFAE0BEE}) (Version: 2.08.03.03 - RICOH)
Scan (HKLM\...\{A9CC8D58-397F-4241-86C7-5463274E9B08}) (Version: 14.0.1.0 - Hewlett-Packard) Hidden
Secure Download Manager (HKLM\...\{E040B65B-8683-4228-8C33-D44A141E40EA}) (Version: 3.1.60 - Kivuto Solutions Inc.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-0017-0000-0000-0000000FF1CE}_Office14.SharePointDesigner_{8B883A57-E4BC-4745-8E6C-68168850F9DD}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-0017-0409-0000-0000000FF1CE}_Office14.SharePointDesigner_{E0477A97-787B-4A23-8A23-F59429780A3E}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SharePointDesigner_{09A9DF49-DA06-4093-A2FD-F339211E39EA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SharePointDesigner_{ECC1D579-DC17-4B90-929C-B4A0BB35F7B3}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SharePointDesigner_{8C5A05B6-FF56-480F-A0E6-9F4BCA4B4CAC}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-002C-0409-0000-0000000FF1CE}_Office14.SharePointDesigner_{945F1D43-451D-4383-9BBE-241F37950B15}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SharePointDesigner_{8DD50F3B-E0BD-4E39-AF1F-2F316B4FC528}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-0115-0409-0000-0000000FF1CE}_Office14.SharePointDesigner_{8DD50F3B-E0BD-4E39-AF1F-2F316B4FC528}) (Version:  - Microsoft) Hidden
Skype Click to Call (HKLM\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.4.0.9058 - Microsoft Corporation)
Skype™ 7.0 (HKLM\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Slingo Supreme (HKLM\...\WT089381) (Version: 2.2.0.95 - WildTangent) Hidden
TFPU (HKLM\...\{A7760E07-4C23-4766-A99E-F715F298E99C}) (Version: 1.0.0 - TOSHIBA) Hidden
TOSHIBA 180 Degrees Rotation Utility (HKLM\...\{FEDFB4DC-E149-4897-B616-4811C718E54F}) (Version: 1.3.0 - TOSHIBA Corporation)
TOSHIBA Assist (HKLM\...\{12B3A009-A080-4619-9A2A-C6DB151D8D67}) (Version: 2.01.12 - TOSHIBA)
TOSHIBA Bulletin Board (HKLM\...\InstallShield_{B2FB7DBA-CEEC-41F1-BC23-3323D96290F6}) (Version: 1.6.08.32 - TOSHIBA Corporation)
TOSHIBA ConfigFree (HKLM\...\{607BE7BF-7C28-4ADB-A4A0-385962B901C3}) (Version: 8.0.28 - TOSHIBA Corporation)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.2 - TOSHIBA Corporation)
TOSHIBA DVD PLAYER (HKLM\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 3.01.2.12-A - TOSHIBA Corporation)
TOSHIBA eco Utility (HKLM\...\InstallShield_{53536479-DFB0-47ED-9D10-43F3708C222D}) (Version: 1.2.7.0 - TOSHIBA Corporation)
TOSHIBA Face Recognition (HKLM\...\InstallShield_{C730E42C-935A-45BB-A0C5-37E5234D111B}) (Version: 3.1.3.32 - TOSHIBA Corporation)
TOSHIBA Fingerprint Utility (HKLM\...\TFPU{A7760E07-4C23-4766-A99E-F715F298E99C}) (Version: 1.0.2.32 - TOSHIBA Corporation)
TOSHIBA HDD Protection (HKLM\...\{94A90C69-71C1-470A-88F5-AA47ECC96B40}) (Version: 2.2.0.4 - TOSHIBA Corporation)
TOSHIBA HDD/SSD Alert (HKLM\...\InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.0.4 - TOSHIBA Corporation)
Toshiba Manuals (HKLM\...\{90FF4432-21B7-4AF6-BA6E-FB8C1FED9173}) (Version: 10.02 - TOSHIBA)
TOSHIBA Online Product Information (HKLM\...\{2290A680-4083-410A-ADCC-7092C67FC052}) (Version: 2.09.0001 - TOSHIBA)
TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.5.6.0 - TOSHIBA Corporation)
TOSHIBA Recovery Media Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.0.5 - TOSHIBA Corporation)
TOSHIBA Recovery Media Creator Reminder (HKLM\...\InstallShield_{773970F1-5EBA-4474-ADEE-1EA3B0A59492}) (Version: 1.00.0019 - TOSHIBA)
TOSHIBA ReelTime (HKLM\...\InstallShield_{8CD0B97D-46E9-4293-B467-A24DB96DB6DB}) (Version: 1.7.16.32 - TOSHIBA Corporation)
TOSHIBA Security Assist (HKLM\...\{1E63ACB5-D45E-4856-8FC9-78F4B0D7BB80}) (Version: 2.0.8 - TOSHIBA)
TOSHIBA Service Station (HKLM\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.2.14 - TOSHIBA)
Toshiba TEMPRO (HKLM\...\{DBB7021A-3437-446F-ACE5-7261644A972C}) (Version: 3.33 - Toshiba Europe GmbH)
TOSHIBA USB Sleep and Charge Utility (HKLM\...\{E487EE7D-EAAA-4E2A-9116-E3B477D8A74F}) (Version: 1.3.2.0 - TOSHIBA Corporation)
TOSHIBA Value Added Package (HKLM\...\InstallShield_{FEDD27A0-B306-45EF-BF58-B527406B42C8}) (Version: 1.3.19 - TOSHIBA Corporation)
TOSHIBA Web Camera Application (HKLM\...\{5E6F6CF3-BACC-4144-868C-E14622C658F3}) (Version: 1.1.2.8 - TOSHIBA Corporation)
Trusteer Endpoint Protection (HKLM\...\Rapport_msi) (Version: 3.5.1404.75 - Trusteer)
Update for Skype for Business 2015 (KB2889853) 32-Bit Edition (HKLM\...\{90150000-012B-0409-0000-0000000FF1CE}_Office15.PROPLUSR_{BF1B3F01-93F3-4B83-93DB-132EB1AED259}) (Version:  - Microsoft)
Welcome App (Start-up experience) (HKLM\...\{51865D9D-8F63-46F2-87AB-9E72F93B618C}) (Version: 11.0.23500.0.0 - Nero AG) Hidden
WildTangent Games (HKLM\...\WildTangent toshiba Master Uninstall) (Version: 1.0.1.5 - WildTangent)
WildTangent ORB Game Console (HKLM\...\TOSHIBA Game Console) (Version:  - WildTangent) Hidden
Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Zuma Deluxe (HKLM\...\WT089388) (Version: 2.2.0.95 - WildTangent) Hidden
 
========================= Devices: ================================
 
Name: MpKsl30d9cd5c
Description: MpKsl30d9cd5c
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: MpKsl30d9cd5c
Device ID: ROOT\LEGACY_MPKSL30D9CD5C\0000
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 60%
Total physical RAM: 2928.43 MB
Available physical RAM: 1150.61 MB
Total Pagefile: 5855.16 MB
Available Pagefile: 3531.28 MB
Total Virtual: 2047.88 MB
Available Virtual: 1942.07 MB
 
========================= Partitions: =====================================
 
1 Drive c: (TI30679200A) (Fixed) (Total:289.21 GB) (Free:216.44 GB) NTFS
3 Drive e: () (Removable) (Total:0.98 GB) (Free:0.96 GB) FAT
 
========================= Users: ========================================
 
User accounts for \\JOHN-TOSH
 
Administrator            Guest                    John                     
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
07-05-2015 13:45:46 Windows Update
11-05-2015 10:46:59 Windows Update
13-05-2015 13:13:23 Windows Update
17-05-2015 13:52:55 Windows Update
20-05-2015 15:21:46 Windows Update
22-05-2015 20:26:17 Windows Update
24-05-2015 08:52:37 Windows Update
26-05-2015 11:19:12 Windows Update
 
**** End of log ****
 

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