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No Internet after resetting

No Internet Factory Setting

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#1
padako

padako

    New Member

  • Member
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Can someone please help me? I have a computer that I have set back to factory settings. I just signed up for AT&T Uverse High Speed Internet. Everything is hooked up correctly because all of my lights are green. It tells me that I need to register and then install. It says to click in internet browser (which is Internet Explorer) and the registration should start automatically. It doesn't...it says can't find server, page can't be displayed. It also says if the registration doesn't start right away, you can type in att.net/uverse and that will take you there. It doesn't....I get the same message. I can only assume that I was supposed to set something up after resetting computer , but I don't know what I am supposed to do.
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#2
Ztruker

Ztruker

    Member 5k

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To collect IP configuration information easily, do the following:

 

Open a Elevated Command Prompt:

 

XP, Vista or Windows 7:


Click on the Start button and type cmd.
DO NOT press Enter or click Go.
Look at the upper part of the window and you will see cmd.exe.
Right click on it and select Run as Administrator.

 

Windows 8 or 8.1:

 

Press WIN + X to open Start context menu.

Select Command Prompt (Admin)​.

 

Paste the following into the Command Prompt window, exactly as shown, including double quotes:

cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & reg query "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings" | find /i "proxy" >> postme.txt & notepad postme.txt & del postme.txt"

and press ENTER.

A file will open in Notepad. Please copy and paste the contents here. Close the Notepad window and the file will be deleted and the Command Prompt window will also close.


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