hi. i'm windows 8.1 user. 3 days ago a poupname was command prompt showed up out of nowhere saying it wants to access admin rights or something like that, and i refused it by clicking no. since then, i can't run windows defender or any antivirus program including antimalwares like malwarebytes. i don't know if this was the reason of my proplem but i need help. btw, i tried using AdwCleaner but after it finishes its work and i click on cleaning windows reboots with blue screen saying critical_process_died
i already downloaded frst64 and my logs are attached. thanks.
Edited by kullanicininadi, 28 June 2015 - 10:14 AM.