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PC May Be Infected? [Closed]


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#16
Betrayed

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When you are in a Clean Boot state, all third party services/applications are disabled so we can determine if the issue you are having is Microsoft related or 3rd party related. It's usually the later. Or are you saying that you can no longer type them in Normal mode either?

 

My approach was to determine if things work in Clean Mode. If we can establish that then we can start other programs in batches to see which one is causing your issue.

I can type most normal letters but it's just signs like the EUR sign, sometimes my "@" and " keys get mixed up and others like that. I think it is something in the keyboard settings.


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#17
BrianDrab

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Was this happening before you came to the forum for assistance?


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#18
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Was this happening before you came to the forum for assistance?

I know that the mixed up keys has been happening awhile but I'm unsure about the EUR sign as it has only disappeared lately.


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#19
BrianDrab

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You may want to try a different keyboard unless you have a laptop. I also wonder if your KeyScrambler program may be causing issues as well. You may want to try uninstalling it just to see.

 

Everything still OK in a Clean Boot? If so we'll continue to narrow down your issue. I know you said it's intermittent so I want to wait long enough until you're sure the issue is not present.


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#20
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You may want to try a different keyboard unless you have a laptop. I also wonder if your KeyScrambler program may be causing issues as well. You may want to try uninstalling it just to see.

 

Everything still OK in a Clean Boot? If so we'll continue to narrow down your issue. I know you said it's intermittent so I want to wait long enough until you're sure the issue is not present.

For some odd reason I can now do the € sign...


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#21
BrianDrab

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Let me know when you feel that the issue is no longer present and we will continue. I know you said it's intermittent so I want to wait long enough until you're sure the issue is not present. Thanks.


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#22
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Let me know when you feel that the issue is no longer present and we will continue. I know you said it's intermittent so I want to wait long enough until you're sure the issue is not present. Thanks.

I think it might be back for good lol.


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#23
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I think it might be back for good lol.

 

 

Not sure what you mean. You have the issue still in a Clean Boot?


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#24
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I think it might be back for good lol.

 

 

Not sure what you mean. You have the issue still in a Clean Boot?

 

No I do not.


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#25
BrianDrab

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Cool. Now we just need to narrow down what program is causing your issue. If you would like to do this, please perform the following steps.

 

1. Right-click your Start button and choose Run.

2. Type msconfig in the Open box and click OK.

3. Click the Startup tab and click the Open Task Manager link.

4. All of the Startup tasks should be Disabled currently because you are hopefully still in a clean boot.

5. Right-click and enable all of these tasks.

6. So at this point you are in a Clean Boot state with the exception of the Startup tasks.

 

Reboot and let me know if your problem reoccurs.

 

Thanks.


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#26
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Cool. Now we just need to narrow down what program is causing your issue. If you would like to do this, please perform the following steps.

 

1. Right-click your Start button and choose Run.

2. Type msconfig in the Open box and click OK.

3. Click the Startup tab and click the Open Task Manager link.

4. All of the Startup tasks should be Disabled currently because you are hopefully still in a clean boot.

5. Right-click and enable all of these tasks.

6. So at this point you are in a Clean Boot state with the exception of the Startup tasks.

 

Reboot and let me know if your problem reoccurs.

 

Thanks.

Yeah it's freezing again.


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#27
BrianDrab

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OK, so now we know it's one of the Startup programs causing your issue. The best way to narrow this down is to go back there and disable half of them and see if you problem goes away. If it does you know it's one of the ones you disabled so you can enabled half of those, etc. Keep doing this until you narrow down which one is causing the issue. Please let me know what you find.

 

Let me know if you need more information.

 

Thanks.


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#28
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OK, so now we know it's one of the Startup programs causing your issue. The best way to narrow this down is to go back there and disable half of them and see if you problem goes away. If it does you know it's one of the ones you disabled so you can enabled half of those, etc. Keep doing this until you narrow down which one is causing the issue. Please let me know what you find.

 

Let me know if you need more information.

 

Thanks.

It's still doing it.


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#29
BrianDrab

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Can you explain to me what process you followed? Did you disable half of them and test and then if it happened again, disable the other half? What was your exact process?


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#30
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Can you explain to me what process you followed? Did you disable half of them and test and then if it happened again, disable the other half? What was your exact process?

I went down them one by one.


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