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BSOD 124, SFC finds errors but cannot repair, cmd box opening/closing


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#46
kristi10

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I think it worked typing it in.  It now shows exactly what you listed:

 

C:\Windows\system32> powercfg.exe -h off

C:\Windows\system32>


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#47
RKinner

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Reboot and then see if it's any better at going to sleep. 


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#48
kristi10

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Went to sleep normally, still slow to wake but nowhere near as slow as the past couple of days.  Improvement!


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#49
RKinner

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Good.  Got to go to bed now.  It's almost midnight here.


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#50
kristi10

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Ditto.  Have a good night and thanks for your continued help.  :)


Edited by kristi10, 06 August 2015 - 09:59 PM.

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#51
kristi10

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Good morning,

 

After doing the powercfg.exe -h off the other night, the computer did wake from sleep faster.  But yesterday, it was back to being as slow as it was before.  Maybe it's all in my head, but it seems that the longer it['s asleep, the longer it takes to wake up.

 

Kristi


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#52
RKinner

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From an elevated cmd prompt type:

powercfg  -ENERGY

It will create a file at:

 

C:\Windows\system32\energy-report.html

 

Please Attach it to your next post.


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#53
kristi10

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Power Efficiency Diagnostics Report

 

Computer Name WESTFAMILY-HP Scan Time 2015-08-08T20:22:24Z Scan Duration 60 seconds System Manufacturer Hewlett-Packard System Product Name p6620f BIOS Date 07/21/2010 BIOS Version 6.02 OS Build 7601 Platform Role PlatformRoleDesktop Plugged In true Process Count 73 Thread Count 1005 Report GUID {756d744d-21ca-4674-8d4a-715db9ff71d3}

 

Analysis Results Errors
Power Policy:Power Plan Personality is High Performance (Plugged In)
The current power plan personality is High Performance when the system is plugged in.
Power Policy:Minimum processor performance state is 100% (Plugged In)
The processor is not configured to automatically reduce power consumption based on activity.
Power Policy:PCI Express ASPM is disabled (Plugged In)
The current power policy for PCI Express Active State Power Management (ASPM) is configured to Off.
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Composite Device Host Controller ID PCI\VEN_1002&DEV_4398 Host Controller Location PCI bus 0, device 18, function 1 Device ID USB\VID_045E&PID_00B0 Port Path 1
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Composite Device Host Controller ID PCI\VEN_1002&DEV_4396 Host Controller Location PCI bus 0, device 19, function 2 Device ID USB\VID_04B8&PID_084C Port Path 2
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub Host Controller ID PCI\VEN_1002&DEV_4398 Host Controller Location PCI bus 0, device 18, function 1 Device ID USB\VID_1002&PID_4398 Port Path  
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub Host Controller ID PCI\VEN_1002&DEV_4397 Host Controller Location PCI bus 0, device 19, function 0 Device ID USB\VID_1002&PID_4397 Port Path  
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub Host Controller ID PCI\VEN_1002&DEV_4396 Host Controller Location PCI bus 0, device 19, function 2 Device ID USB\VID_1002&PID_4396 Port Path  
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Input Device Host Controller ID PCI\VEN_1002&DEV_4397 Host Controller Location PCI bus 0, device 19, function 0 Device ID USB\VID_046D&PID_C01E Port Path 1
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Mass Storage Device Host Controller ID PCI\VEN_1002&DEV_4396 Host Controller Location PCI bus 0, device 19, function 2 Device ID USB\VID_0BDA&PID_0151 Port Path 6
Warnings
Power Policy:Sleep timeout is long (Plugged In)
The computer is configured to automatically sleep after longer than 30 minutes.
Timeout (seconds) 2700
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
Information
Platform Timer Resolution:Platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units) 156000
Power Policy:Active Power Plan
The current power plan in use
Plan Name OEM High Performance Plan GUID {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}
Power Policy:Power Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality High Performance
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Optimize for Video Quality
System Availability Requests:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
CPU Utilization:Processor utilization is low
The average processor utilization during the trace was very low. The system will consume less power when the average processor utilization is very low.
Average Utilization (%) 1.76
Battery:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported true S2 Sleep Supported false S3 Sleep Supported true S4 Sleep Supported true
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0 Index 0 Idle © State Count 1 Performance (P) State Count 4 Throttle (T) State Count 0
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0 Index 1 Idle © State Count 1 Performance (P) State Count 4 Throttle (T) State Count 0
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0 Index 2 Idle © State Count 1 Performance (P) State Count 4 Throttle (T) State Count 0
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0 Index 3 Idle © State Count 1 Performance (P) State Count 4 Throttle (T) State Count 0

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#54
RKinner

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It says you can use S1 so see if you can do the following:

 

Speed up sleep with S1 sleep mode: If you're looking for an option that will save power and resume even faster than S3 sleep mode does, you can access S1 sleep mode. Resuming from S1 usually takes less than 2 seconds. To access S1, open your system's BIOS by restarting the computer and pressing the appropriate key during boot-up—typically you'll see a message similar to 'Press Del to enter Setup'.

Once you are in the BIOS, go to Power Management, Suspend Mode. There you will see an option to change the default suspend mode from S3 to S1. Change it and press Esc to exit the BIOS (be sure to select the Save option when it prompts you to save the settings).

From now on, when you choose Sleep from the Start menu, your computer will go into S1 sleep mode. Just a note for you conservationists out there: S1 sleep mode uses about 112 watts to S3's 5 watts, so it isn't as easy on your electric bill (or for laptop users, your battery) as S3 is.


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#55
kristi10

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BIOS power tab only gives the following options:

 

After AC power failure - stay off, etc

S5 maximum power savings - enable/disable

WOL in S5 - enable/disable

NX (no execute) - enable/disable

Virtualization technology - enable/disable

 

Other than the power tab, I don't see an option for power management.


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#56
RKinner

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Try disabling

 

S5 maximum power savings - enable/disable


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#57
kristi10

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I believe that the S5 maximum power savings was already set to disable, but I had changed a couple of them to enable, to check and see if that gave me further drill down options.  It didn't.  So I exited without saving changes, rebooted and returned to BIOS and S5 does say disabled.

 

I exited and did not restart the computer until yesterday.  After doing so, when opening the internet, I'm now getting a message that says "would you like to make IE your default browser."   Tools -> Internet Options -> Programs does show that IE is not the default browser and gives the option to make it the default browser.  But I can't imagine what changed it.  I don't even have another browser on this PC that I know of or can find.  I've tried to figure out what the current browser is set to, but no luck.  Everything still opens in IE as though it was the default.

 

Thank you, Kristi


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#58
RKinner

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Thought you had Chrome at one time.  Just tell IE that it can be your default browser.  For what it's worth it's not a good idea to just have the one browser.  Best to have a spare in case IE quits on you. 


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