also, i cannot run msn messenger properly anymore. it starts up and loads my contact list, i can even double click on the icon in the task bar and it will pop up. however, it doesn't respond when i right click on the taskbar icon and when the messenger is on the screen, i am unable to click on anything. when i hover over the window, the cursor turns into the busy cursor and i can't perform any actions. when i ctrl+alt+del, task manager says it is running and does not say that it is not responding.
but the biggest problem i've been having lately is that i am unable to install new programs onto my computer. i can download programs and start installations, but if the windows installer is used, it comes on the screen and "freezes" without completing any installation (it doesn't really freeze per se, but it just sort of hangs there. i can move the window around and hit the cancel button, so it's not completely unresponsive...but it just doesn't install anything). i really need this to work in order to install programs (like my virus scan type stuff and whatnot). the other issues disappeared when i ran the computer in safe mode (but that doesn't fix the problem and i want to be able to get my computer to work.) but the problem with installs did not change when run in safe mode.
oh, and also - when i'm in normal mode, i can't do a system restore. it won't even open. i can click on it (i've tried getting to it several different ways) and task manager even has the process running, but it never actually starts up on the screen. sometimes this happens when i try to do a windows search too. i don't know what to do i ran adaware and everything was perfectly fine but i tried to install microsoft anti-spyware and some other stuff but i can't do it because of the windows installer problem. heeeelllppppp
i downloaded hijack this, but i don't know if it is helpful if it's not a spyware/malware problem. i can post the log if anyone would like to see it. thank you all in advance.