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Windows Update doesnt recognise my Windows XP


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#1
cwcltd

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Recently when I try to update windows XP I get a screen saying this is only for windows users.

To make matters worse, Ive just tried Office Update and it says it doesn't support the Mac operating system! I really am using a PC with Windows XP Home! Any thoughts would be more than welcome!!
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#2
Murray S.

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Howdy and welcome to G2G:

Are you using Internet Explorer as your browser??

Did your system come with XP or did you upgrade to it??

Murray
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#3
cwcltd

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Yes I'm using IE6 and the computer had XP installed and has the 25 character validation code on the back
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#4
Murray S.

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Okay.. when you get to the Windows Update website, are you getting the option to verify your Windows install??

Murray
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#5
cwcltd

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not on the WIndows update site, but earlier today I did try to download a "fix" which asked me to validate - so I put in the 25 letter key, validated successfully and then got the message that I already had that fix installed so needn't download it again. I then went back to Update and got the same -"this is only for Windows users" screen
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