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Spysheriff has seized my computer! [RESOLVED]


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#1
BlueAutumn

BlueAutumn

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Yesterday I noticed that my desktop had been switched to a blue screen with a black box in the middle displaying the message:

SYSTEM STOPPED
System has been stopped due to a serious malfunction
Spyware activity has been detected
It is recommended to use spyware removal tool to prevent data loss
Do not use the computer before all spyware removed

When I go to properties, the background function is locked.

Then there is a bloody program called SpySheriff which keeps coming up at startup, and refuses to be uninstalled, deleted, or removed by ad-aware. It seems to be gone, but is back again whenever I restart and the blue desktop is always there. Please help me!

I have followed the instructions, here is my hijack this log. (as a side note, ad-aware never seems to be able to get rid of everything. Even when it says to restart, the new scans at startup always pick up new items, even ones that were supposed to be gone.)

Logfile of HijackThis v1.99.1
Scan saved at 3:13:47 PM, on 6/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
c:\windows\system32\doqdpdj.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\eMule\emule.exe
C:\Program Files\EPSON\EPSON SMART PANEL for Scanner\ESPMAIN.EXE
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Opera75\opera.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\SpySheriff\SpySheriff.exe
C:\Program Files\HiJack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
N3 - Netscape 7: user_pref("browser.startup.homepage", "www.google.ca"); (C:\Documents and Settings\Justin\Application Data\Mozilla\Profiles\default\jhfejksz.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Justin\Application Data\Mozilla\Profiles\default\jhfejksz.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [sgjvbg] c:\windows\system32\doqdpdj.exe r
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [eMuleAutoStart] C:\Program Files\eMule\emule.exe -AutoStart
O4 - HKCU\..\Run: [SpySheriff] C:\Program Files\SpySheriff\SpySheriff.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: EPSON SMART PANEL for Scanner.lnk = C:\Program Files\EPSON\EPSON SMART PANEL for Scanner\ESPMAIN.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Flash2X Flash Hunter - {77B563A5-2A35-4E6B-BFC8-F4B6BB65D5DF} - C:\WINDOWS\System32\shdocvw.dll (HKCU)
O9 - Extra 'Tools' menuitem: &Launch Flash Hunter - {77B563A5-2A35-4E6B-BFC8-F4B6BB65D5DF} - C:\WINDOWS\System32\shdocvw.dll (HKCU)
O15 - Trusted Zone: *.boxsearch.net
O15 - Trusted Zone: *.brdatahost.com
O16 - DPF: {217234FC-041F-4F27-84AB-8329440C4DED} - http://us.dl1.yimg.c...ropper1_3ca.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab30149.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) -
O16 - DPF: {54C75FB0-6B8B-4278-BF7B-77036F15A69E} - http://akamai.downlo..._1041_EN_XP.cab
O16 - DPF: {683DFF0F-331F-44D2-B69B-46D7BFB58F32} (VacPro.canada_ver3) - http://www.advnt01.c...canada_ver3.CAB
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab30149.cab
O16 - DPF: {9AE283A5-DF43-4C83-B6AA-7EBDBDB0204A} - http://advnt01.com/d...anada_ver10.CAB
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/mmed.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D1862D12-33DA-45EB-9229-10F6960D94D2}: NameServer = 192.168.1.1
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe





Thanks everyone for your help!

Update - This may or may not be related, but I was backing up some files on to a DVD with Nero SmartStart, and although the DVD has been written to, the drive does not detect it when I try to open it. The software detected the disk and wrote to it, and other DVDs can be read, but for some reason this is not working, and it is the second disk. Could this be related? I've noticed some other weird stuff happening in the last few days.

Edited by BlueAutumn, 15 June 2005 - 03:59 PM.

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#2
BlueAutumn

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For some reason it will read the DVD, and then say it's not there, then read it, then say it's not there etc... not sure if thats related
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#3
Michelle

Michelle

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I can not help with your DVD problem, but I can help with the SpySheriff pain.

First, download, install, and run CleanUp! (so the scan won't take as long because cleanup will clear temporary files) *NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders. If you have anything in a temp folder, backup it up or move it to a permanent folder prior to running Cleanup!

Please download Ewido Security Suite
  • Install ewido security suite
  • Launch ewido, there should be a big E icon on your desktop, double-click it.
  • The program will prompt you to update click the OK button
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Click on Start
The update will start and a progress bar will show the updates being installed.

Once the updates are installed do the following:
  • Reboot into Safe Mode, you can do this by restarting your computer, then contiunally tapping F8 until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter. Then, run Ewido.
  • Click on scanner
  • Make sure the following boxes are checked before scanning:
    • Binder
    • Crypter
  • Click on Start Scan
  • Let the program scan the machine
While the scan is in progress you will be prompted to clean the first infected file it finds. Choose "clean", then put a check next to "Perform action on all infections" in the left corner of the box so you don't have to sit and watch Ewido the whole time. Click OK.

Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report
  • Save the report to your desktop
Reboot into normal mode.

Then, please run this online virus scan:
ActiveScan

Save the results from ActiveScan.

I need you to post the log from Ewido, the log from ActiveScan and a new HiJackThis log into this topic.
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#4
BlueAutumn

BlueAutumn

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Thanks for the help so far! There is one problem though: For some reason my IE refuses to load. I rarely use it, I prefer Opera and Firefox, but when I try to open it the computer is busy for a few seconds and then nothing happens. I checked task manager and it is not listed in there either. Hopefully there is another online scanner, because I think that this may be related to all the crap on my computer. Anyways, here are the logs for Ewido and HijackThis

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 5:37:42 PM, 6/16/2005
+ Report-Checksum: 6834E619

+ Date of database: 6/16/2005
+ Version of scan engine: v3.0

+ Duration: 67 min
+ Scanned Files: 164364
+ Speed: 40.74 Files/Second
+ Infected files: 27
+ Removed files: 27
+ Files put in quarantine: 27
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\Documents and Settings\Rilla\Local Settings\Temp\6841.exe -> Trojan.P2E.br -> Cleaned with backup
C:\Documents and Settings\Rilla\Local Settings\Temp\8819.exe -> Trojan.P2E.br -> Cleaned with backup
C:\Documents and Settings\Rilla\Local Settings\Temp\9866.exe -> Trojan.P2E.br -> Cleaned with backup
C:\Documents and Settings\Rilla\Local Settings\Temp\EJU\aurareco.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\Documents and Settings\Rilla\Local Settings\Temp\MMB\aurareco.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\Documents and Settings\Rilla\Local Settings\Temp\PND\aurareco.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\Documents and Settings\Rilla\Local Settings\Temp\UPC\aurareco.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\Program Files\Access_Control\instant access.exe -> Trojan.P2E.br -> Cleaned with backup
C:\Program Files\C2Media\Setup.exe -> TrojanDownloader.Swizzor.cg -> Cleaned with backup
C:\WINDOWS\cgzimybvs.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\WINDOWS\eg_auth_1041.dll -> Trojan.Wintrim -> Cleaned with backup
C:\WINDOWS\epswad3.exe -> TrojanDownloader.Agent.fz -> Cleaned with backup
C:\WINDOWS\ExeDialer.exe -> Trojan.P2E.br -> Cleaned with backup
C:\WINDOWS\ExeDialer1.exe -> Trojan.P2E.br -> Cleaned with backup
C:\WINDOWS\Nail.exe -> Trojan.Nail -> Cleaned with backup
C:\WINDOWS\NDNuninstall6_30.exe -> Spyware.NewDotNet -> Cleaned with backup
C:\WINDOWS\p2esocks_1041.dll -> Trojan.Wintrim -> Cleaned with backup
C:\WINDOWS\prelimhanse.exe -> Spyware.WebHancer -> Cleaned with backup
C:\WINDOWS\svcproc.exe -> Trojan.Stervis.c -> Cleaned with backup
C:\WINDOWS\system32\bqluzdgovy.exe -> Spyware.NaviPromo -> Cleaned with backup
C:\WINDOWS\system32\eg_auth_srv_1041.dll -> Trojan.Wintrim -> Cleaned with backup
C:\WINDOWS\system32\lhnrmxt.exe -> Trojan.Agent.cp -> Cleaned with backup
C:\WINDOWS\system32\msclock32.dll -> Dialer.Generic -> Cleaned with backup
C:\WINDOWS\system32\msplock32.dll -> Dialer.Generic -> Cleaned with backup
C:\WINDOWS\system32\svcsysnet32.dll -> Dialer.Generic -> Cleaned with backup
C:\WINDOWS\system32\vzuiaj.exe -> Trojan.Agent.cp -> Cleaned with backup
C:\winstall.exe -> Not-A-Virus.Hoax.Renos.a -> Cleaned with backup


::Report End


Logfile of HijackThis v1.99.1
Scan saved at 5:48:19 PM, on 6/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\windows\system32\ybqkdxoui.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\eMule\emule.exe
C:\Program Files\EPSON\EPSON SMART PANEL for Scanner\ESPMAIN.EXE
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\Justin\LOCALS~1\Temp\Rar$EX00.344\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
N3 - Netscape 7: user_pref("browser.startup.homepage", "www.google.ca"); (C:\Documents and Settings\Justin\Application Data\Mozilla\Profiles\default\jhfejksz.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Justin\Application Data\Mozilla\Profiles\default\jhfejksz.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ybqkdxoui] c:\windows\system32\ybqkdxoui.exe -start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [eMuleAutoStart] C:\Program Files\eMule\emule.exe -AutoStart
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: EPSON SMART PANEL for Scanner.lnk = C:\Program Files\EPSON\EPSON SMART PANEL for Scanner\ESPMAIN.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Flash2X Flash Hunter - {77B563A5-2A35-4E6B-BFC8-F4B6BB65D5DF} - C:\WINDOWS\System32\shdocvw.dll (HKCU)
O9 - Extra 'Tools' menuitem: &Launch Flash Hunter - {77B563A5-2A35-4E6B-BFC8-F4B6BB65D5DF} - C:\WINDOWS\System32\shdocvw.dll (HKCU)
O15 - Trusted Zone: *.boxsearch.net
O15 - Trusted Zone: *.brdatahost.com
O16 - DPF: {217234FC-041F-4F27-84AB-8329440C4DED} - http://us.dl1.yimg.c...ropper1_3ca.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab30149.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) -
O16 - DPF: {54C75FB0-6B8B-4278-BF7B-77036F15A69E} - http://akamai.downlo..._1041_EN_XP.cab
O16 - DPF: {683DFF0F-331F-44D2-B69B-46D7BFB58F32} (VacPro.canada_ver3) - http://www.advnt01.c...canada_ver3.CAB
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab30149.cab
O16 - DPF: {9AE283A5-DF43-4C83-B6AA-7EBDBDB0204A} - http://advnt01.com/d...anada_ver10.CAB
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/mmed.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D1862D12-33DA-45EB-9229-10F6960D94D2}: NameServer = 192.168.1.1
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe






BTW, Spysheriff did not start up when I rebooted the computer, so that is a good start! Let me know what's next. Thanks!
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#5
Michelle

Michelle

    Malware Removal Goddess

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First I need you to move HiJackThis.exe to a permanent folder, you do not want it in a temporary file and running from a zipped folder as it is now! It's important that it be moved, in the event we need backups...

Locate it here:
C:\DOCUME~1\Justin\LOCALS~1\Temp\Rar$EX00.344\HijackThis.exe

Unzip it to it's own folder on your desktop.

Then right-click: HERE and go to Save As (in Internet Explorer it's "Save Target As") in order to download the smitfraud reg file. Save it to your desktop.

Locate "smitfraud.reg" on your desktop and double-click it. When asked if you want to merge with the registry, click YES. Wait for the "merged successfully" prompt then follow the rest of the instructions below.

Go to Start > Control Panel > Add or Remove Programs and remove the following:

SpySheriff

Exit Add or Remove Programs.

Delete the following, in bold, if found:

C:\Program Files\SpySheriff <-whole folder
C:\Windows\Desktop.html <-This is the image used as your background!
C:\winstall.exe

Make sure you are disconnected from the Internet and that all programs and windows are closed. Run HiJackThis. Place a check next to the following items, if found, and click FIX CHECKED:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

O4 - HKLM\..\Run: [ybqkdxoui] c:\windows\system32\ybqkdxoui.exe -start

O15 - Trusted Zone: *.boxsearch.net
O15 - Trusted Zone: *.brdatahost.com

O16 - DPF: {54C75FB0-6B8B-4278-BF7B-77036F15A69E} - http://akamai.downlo..._1041_EN_XP.cab
O16 - DPF: {683DFF0F-331F-44D2-B69B-46D7BFB58F32} (VacPro.canada_ver3) - http://www.advnt01.c...canada_ver3.CAB
O16 - DPF: {9AE283A5-DF43-4C83-B6AA-7EBDBDB0204A} - http://advnt01.com/d...anada_ver10.CAB
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/mmed.cab


Close HiJackThis.

Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the below service:

System Startup Service (SvcProc)

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok.

* Please download the Killbox by Option^Explicit.

* Save it to your desktop.

* Run Killbox.exe.

* Select "Delete on Reboot".

* Copy the file names below to the clipboard by highlighting ALL of them then press CTRL + C

C:\WINDOWS\svcproc.exe
c:\windows\system32\ybqkdxoui.exe
C:\WINDOWS\Nail.exe


* Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

* Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "OK" at any PendingRenameOperations prompt. If your computer does not restart automatically, please restart it manually.

After your computer reboots, post a new HiJackThis log.
  • 0

#6
BlueAutumn

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Thanks a bunch! Here's that log

Logfile of HijackThis v1.99.1
Scan saved at 1:29:27 AM, on 6/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\eMule\emule.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\EPSON\EPSON SMART PANEL for Scanner\ESPMAIN.EXE
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Opera75\opera.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Justin\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
N3 - Netscape 7: user_pref("browser.startup.homepage", "www.google.ca"); (C:\Documents and Settings\Justin\Application Data\Mozilla\Profiles\default\jhfejksz.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Justin\Application Data\Mozilla\Profiles\default\jhfejksz.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [eMuleAutoStart] C:\Program Files\eMule\emule.exe -AutoStart
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: EPSON SMART PANEL for Scanner.lnk = C:\Program Files\EPSON\EPSON SMART PANEL for Scanner\ESPMAIN.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Flash2X Flash Hunter - {77B563A5-2A35-4E6B-BFC8-F4B6BB65D5DF} - C:\WINDOWS\System32\shdocvw.dll (HKCU)
O9 - Extra 'Tools' menuitem: &Launch Flash Hunter - {77B563A5-2A35-4E6B-BFC8-F4B6BB65D5DF} - C:\WINDOWS\System32\shdocvw.dll (HKCU)
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.s...sa/LSSupCtl.cab
O16 - DPF: {217234FC-041F-4F27-84AB-8329440C4DED} - http://us.dl1.yimg.c...ropper1_3ca.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab30149.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) -
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab30149.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...sa/SymAData.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D1862D12-33DA-45EB-9229-10F6960D94D2}: NameServer = 192.168.1.1
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

Edited by BlueAutumn, 16 June 2005 - 11:29 PM.

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#7
Michelle

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It looks good, what kind of problems are you having now?
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#8
BlueAutumn

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Seems to be running fine, the only thing is there are two icons on my desktop, one labled 'Instant-access' the other 'Fun-Games' each with a similar variation of an 'e' in a circle as the icon, not sure what these are but I just did a full ad-aware scan and they are still there. They don't show up in add/remove programs.

- Never mind, they are dead icons... Thanks a whole [bleep] of a lot! I really appreciate the help!

Edited by BlueAutumn, 16 June 2005 - 11:47 PM.

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#9
Michelle

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You're very welcome! :tazz:

You need an anti-virus program, I recommend AVG (link at the bottom).

Congratulations your log is clean! Great job on the clean up ;)

I recommend checking the http://www.microsoft.com website periodically for critical updates to install.

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

Ewido Security Suite <= Protection against Trojans, Worms, Dialers, Hijackers, Spyware, and Keyloggers.

Detect and Remove Programs:
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
Prevention Programs:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
Other necessary Programs:
  • AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.

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#10
Michelle

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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