Hi,
1. I have pasted the chkdsk logs below
2. I checked BIOS settings -> Boot -> I only see SATA HDD option there. There is no optical drive in my computer.
3. About the toolbars - I can remove AOL and ZoneAlarm toolbar, but I don't see it in the programs list to uninstall from control panel.. Please let me know if there is any other way to uninstall it.
4. I don't have the tools to open up my PC to clean it, I can get the tools and do the clean-up.
5. I turned on UAC.
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Chkdsk logs
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Checking file system on C:
The type of the file system is NTFS.
Volume label is Windows.
One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 3)...
Attribute record of type 0x80 and instance tag 0x3 is cross linked
starting at 0x2b494 for possibly 0xc clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x3
in file 0x308c8 is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 198856.
Attribute record of type 0x80 and instance tag 0x1 is cross linked
starting at 0x278064 for possibly 0x3 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x1
in file 0x30ec3 is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 200387.
Attribute record of type 0x80 and instance tag 0x1 is cross linked
starting at 0x21e740 for possibly 0x2 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x1
in file 0x30eea is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 200426.
326656 file records processed. File verification completed.
1761 large file records processed. 0 bad file records processed. 0 EA records processed. 59 reparse records processed. CHKDSK is verifying indexes (stage 2 of 3)...
Unable to locate the file name attribute of index entry CBS.log
of index $I30 with parent 0x10fd in file 0x30708.
Deleting index entry CBS.log in index $I30 of file 4349.
Index entry CO1682~1.RE~ of index $I30 in file 0x120a points to unused file 0x30f92.
Deleting index entry CO1682~1.RE~ in index $I30 of file 4618.
Index entry CO5388~1.RE~ of index $I30 in file 0x120a points to unused file 0x30f98.
Deleting index entry CO5388~1.RE~ in index $I30 of file 4618.
Index entry CO98A4~1.BLF of index $I30 in file 0x120a points to unused file 0x30f8d.
Deleting index entry CO98A4~1.BLF in index $I30 of file 4618.
Index entry COAEFA~1.RE~ of index $I30 in file 0x120a points to unused file 0x30f97.
Deleting index entry COAEFA~1.RE~ in index $I30 of file 4618.
Index entry components{7b7b5891-55ca-11e5-abc1-88ae1d38231b}.TxR.0.regtrans-ms of index $I30 in file 0x120a points to unused file 0x30f92.
Deleting index entry components{7b7b5891-55ca-11e5-abc1-88ae1d38231b}.TxR.0.regtrans-ms in index $I30 of file 4618.
Index entry components{7b7b5891-55ca-11e5-abc1-88ae1d38231b}.TxR.1.regtrans-ms of index $I30 in file 0x120a points to unused file 0x30f97.
Deleting index entry components{7b7b5891-55ca-11e5-abc1-88ae1d38231b}.TxR.1.regtrans-ms in index $I30 of file 4618.
Index entry components{7b7b5891-55ca-11e5-abc1-88ae1d38231b}.TxR.2.regtrans-ms of index $I30 in file 0x120a points to unused file 0x30f98.
Deleting index entry components{7b7b5891-55ca-11e5-abc1-88ae1d38231b}.TxR.2.regtrans-ms in index $I30 of file 4618.
Index entry components{7b7b5891-55ca-11e5-abc1-88ae1d38231b}.TxR.blf of index $I30 in file 0x120a points to unused file 0x30f8d.
Deleting index entry components{7b7b5891-55ca-11e5-abc1-88ae1d38231b}.TxR.blf in index $I30 of file 4618.
Index entry TMP00000004FB6163084A20E4B8 of index $I30 in file 0x177a points to unused file 0x31023.
Deleting index entry TMP00000004FB6163084A20E4B8 in index $I30 of file 6010.
Index entry TMP000~4 of index $I30 in file 0x177a points to unused file 0x31023.
Deleting index entry TMP000~4 in index $I30 of file 6010.
Index entry 01 of index $I30 in file 0x5865 points to unused file 0x30fb8.
Deleting index entry 01 in index $I30 of file 22629.
Index entry 3ccec3ee-c7f5-4394-9c09-5a1854640083.png of index $I30 in file 0xe142 points to unused file 0x31027.
Deleting index entry 3ccec3ee-c7f5-4394-9c09-5a1854640083.png in index $I30 of file 57666.
Index entry 3CCEC3~1.PNG of index $I30 in file 0xe142 points to unused file 0x31027.
Deleting index entry 3CCEC3~1.PNG in index $I30 of file 57666.
Index entry f2ae05b3-7099-45bb-93a2-a1da71e25c35.png of index $I30 in file 0xe142 points to unused file 0x3101d.
Deleting index entry f2ae05b3-7099-45bb-93a2-a1da71e25c35.png in index $I30 of file 57666.
Index entry F2AE05~1.PNG of index $I30 in file 0xe142 points to unused file 0x3101d.
Deleting index entry F2AE05~1.PNG in index $I30 of file 57666.
The file reference 0x1fd000000000ab6 of index entry 7E26414AAA8FFCFB.dat of index $I30
with parent 0x179ec is not the same as 0x1ed000000000ab6.
Deleting index entry 7E26414AAA8FFCFB.dat in index $I30 of file 96748.
The file reference 0x1fd000000000ab6 of index entry 7E2641~1.DAT of index $I30
with parent 0x179ec is not the same as 0x1ed000000000ab6.
Deleting index entry 7E2641~1.DAT in index $I30 of file 96748.
Index entry HT89C3~1.LO~ of index $I30 in file 0x1e27c points to unused file 0x30809.
Deleting index entry HT89C3~1.LO~ in index $I30 of file 123516.
The multi-sector header signature for VCN 0xc of index $I30
in file 0x2d88f is incorrect.
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
The multi-sector header signature for VCN 0xd of index $I30
in file 0x2d88f is incorrect.
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
The multi-sector header signature for VCN 0xe of index $I30
in file 0x2d88f is incorrect.
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
The multi-sector header signature for VCN 0xf of index $I30
in file 0x2d88f is incorrect.
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
The VCN 0x10 of index $I30 in file 0x2d88f is already in use.
Correcting error in index $I30 for file 186511.
The index bitmap $I30 in file 0x2d88f is incorrect.
Correcting error in index $I30 for file 186511.
The two index entries of length 0x60 and 0x70 are either identical
or appear in the wrong order.
fc 15 03 00 00 00 6a 00 60 00 4c 00 00 00 00 00 ......j.`.L.....
8f d8 02 00 00 00 38 00 99 32 e8 b2 d5 ea d0 01 ......8..2......
99 32 e8 b2 d5 ea d0 01 99 32 e8 b2 d5 ea d0 01 .2.......2......
99 32 e8 b2 d5 ea d0 01 00 10 08 00 00 00 00 00 .2..............
70 01 08 00 00 00 00 00 20 20 00 00 00 00 00 00 p....... ......
05 03 69 00 6e 00 64 00 65 00 78 00 00 00 00 00 ..i.n.d.e.x.....
35 00 00 00 00 00 00 00 0a 00 00 00 00 00 00 00 5...............
----------------------------------------------------------------------
e6 07 03 00 00 00 07 00 70 00 52 00 01 00 00 00 ........p.R.....
8f d8 02 00 00 00 38 00 01 af 65 fe 89 eb d0 01 ......8...e.....
12 d6 65 fe 89 eb d0 01 12 d6 65 fe 89 eb d0 01 ..e.......e.....
01 af 65 fe 89 eb d0 01 00 80 0b 00 00 00 00 00 ..e.............
90 72 0b 00 00 00 00 00 20 20 00 00 00 00 00 00 .r...... ......
08 03 66 00 5f 00 30 00 30 00 30 00 30 00 65 00 ..f._.0.0.0.0.e.
36 00 00 00 00 00 00 00 0b 00 00 00 00 00 00 00 6...............
12 08 03 00 00 00 06 00 70 00 52 00 01 00 00 00 ........p.R.....
Sorting index $I30 in file 186511.
The file reference 0x11e0000000178b9 of index entry f_000044 of index $I30
with parent 0x2d88f is not the same as 0x11f0000000178b9.
Deleting index entry f_000044 in index $I30 of file 186511.
The file reference 0x5a0000000178cd of index entry f_000045 of index $I30
with parent 0x2d88f is not the same as 0x5b0000000178cd.
Deleting index entry f_000045 in index $I30 of file 186511.
The file reference 0x6600000001726f of index entry f_0000d0 of index $I30
with parent 0x2d88f is not the same as 0x6700000001726f.
Deleting index entry f_0000d0 in index $I30 of file 186511.
Index entry PA000A~1.CAT of index $I30 in file 0x30636 points to unused file 0x30f87.
Deleting index entry PA000A~1.CAT in index $I30 of file 198198.
Index entry PA052A~1.CAT of index $I30 in file 0x30636 points to unused file 0x30fcc.
Deleting index entry PA052A~1.CAT in index $I30 of file 198198.
Index entry PA0DAC~1.CAT of index $I30 in file 0x30636 points to unused file 0x3100c.
Deleting index entry PA0DAC~1.CAT in index $I30 of file 198198.
Index entry PA0ED3~1.MUM of index $I30 in file 0x30636 points to unused file 0x30ff3.
Deleting index entry PA0ED3~1.MUM in index $I30 of file 198198.
Index entry PA0FC2~1.CAT of index $I30 in file 0x30636 points to unused file 0x30ff6.
Deleting index entry PA0FC2~1.CAT in index $I30 of file 198198.
Index entry PA119F~1.CAT of index $I30 in file 0x30636 points to unused file 0x31050.
Deleting index entry PA119F~1.CAT in index $I30 of file 198198.
Index entry PA12CC~1.MUM of index $I30 in file 0x30636 points to unused file 0x30fbc.
Deleting index entry PA12CC~1.MUM in index $I30 of file 198198.
Index entry PA1425~1.CAT of index $I30 in file 0x30636 points to unused file 0x3104c.
Deleting index entry PA1425~1.CAT in index $I30 of file 198198.
Index entry PA14A4~1.MUM of index $I30 in file 0x30636 points to unused file 0x30f64.
Deleting index entry PA14A4~1.MUM in index $I30 of file 198198.
Index entry PA16C0~1.MUM of index $I30 in file 0x30636 points to unused file 0x30faf.
Deleting index entry PA16C0~1.MUM in index $I30 of file 198198.
Index entry PA17E0~1.MUM of index $I30 in file 0x30636 points to unused file 0x30f68.
Deleting index entry PA17E0~1.MUM in index $I30 of file 198198.
Index entry PA1C2D~1.MUM of index $I30 in file 0x30636 points to unused file 0x30fa3.
Deleting index entry PA1C2D~1.MUM in index $I30 of file 198198.
Index entry PA1D84~1.MUM of index $I30 in file 0x30636 points to unused file 0x30fc3.
Deleting index entry PA1D84~1.MUM in index $I30 of file 198198.
Index entry PA216B~1.MUM of index $I30 in file 0x30636 points to unused file 0x3100a.
Deleting index entry PA216B~1.MUM in index $I30 of file 198198.
Index entry PA21C4~1.CAT of index $I30 in file 0x30636 points to unused file 0x30f91.
Deleting index entry PA21C4~1.CAT in index $I30 of file 198198.
Index entry PA2363~1.CAT of index $I30 in file 0x30636 points to unused file 0x30fd3.
Deleting index entry PA2363~1.CAT in index $I30 of file 198198.
Index entry PA24E9~1.CAT of index $I30 in file 0x30636 points to unused file 0x30f6c.
Deleting index entry PA24E9~1.CAT in index $I30 of file 198198.
Index entry PA2629~1.MUM of index $I30 in file 0x30636 points to unused file 0x30fd1.
Deleting index entry PA2629~1.MUM in index $I30 of file 198198.
Index entry PA29BA~1.CAT of index $I30 in file 0x30636 points to unused file 0x30f94.
Deleting index entry PA29BA~1.CAT in index $I30 of file 198198.
Index entry PA2AA9~1.MUM of index $I30 in file 0x30636 points to unused file 0x30fe9.
Deleting index entry PA2AA9~1.MUM in index $I30 of file 198198.
Index entry PA306A~1.CAT of index $I30 in file 0x30636 points to unused file 0x30fff.
Deleting index entry PA306A~1.CAT in index $I30 of file 198198.
Index entry PA30D4~1.MUM of index $I30 in file 0x30636 points to unused file 0x30ff8.
Deleting index entry PA30D4~1.MUM in index $I30 of file 198198.
Index entry PA310C~1.MUM of index $I30 in file 0x30636 points to unused file 0x30f8c.
Deleting index entry PA310C~1.MUM in index $I30 of file 198198.
Index entry PA3601~1.CAT of index $I30 in file 0x30636 points to unused file 0x31029.
Deleting index entry PA3601~1.CAT in index $I30 of file 198198.
Index entry PA3926~1.CAT of index $I30 in file 0x30636 points to unused file 0x31003.
Deleting index entry PA3926~1.CAT in index $I30 of file 198198.
Index entry PA3E4E~1.MUM of index $I30 in file 0x30636 points to unused file 0x30faa.
Deleting index entry PA3E4E~1.MUM in index $I30 of file 198198.
Index entry PA3FE0~1.CAT of index $I30 in file 0x30636 points to unused file 0x30fd5.
Deleting index entry PA3FE0~1.CAT in index $I30 of file 198198.
Index entry PA4042~1.MUM of index $I30 in file 0x30636 points to unused file 0x30fb2.
Deleting index entry PA4042~1.MUM in index $I30 of file 198198.
Index entry PA4200~1.MUM of index $I30 in file 0x30636 points to unused file 0x30ffa.
Deleting index entry PA4200~1.MUM in index $I30 of file 198198.
Index entry PA4367~1.MUM of index $I30 in file 0x30636 points to unused file 0x30fcb.
Deleting index entry PA4367~1.MUM in index $I30 of file 198198.
Index entry PA45A6~1.CAT of index $I30 in file 0x30636 points to unused file 0x30f60.
Deleting index entry PA45A6~1.CAT in index $I30 of file 198198.
Index entry PA47C2~1.CAT of index $I30 in file 0x30636 points to unused file 0x30fae.
Deleting index entry PA47C2~1.CAT in index $I30 of file 198198.
Index entry PA4B61~1.CAT of index $I30 in file 0x30636 points to unused file 0x30fac.
Deleting index entry PA4B61~1.CAT in index $I30 of file 198198.
Index entry PA4D2F~1.CAT of index $I30 in file 0x30636 points to unused file 0x30fa0.
Deleting index entry PA4D2F~1.CAT in index $I30 of file 198198.
Index entry PA4E86~1.CAT of index $I30 in file 0x30636 points to unused file 0x30fc2.
Deleting index entry PA4E86~1.CAT in index $I30 of file 198198.
Index entry PA52C6~1.MUM of index $I30 in file 0x30636 points to unused file 0x30f93.
Deleting index entry PA52C6~1.MUM in index $I30 of file 198198.
Index entry PA5465~1.MUM of index $I30 in file 0x30636 points to unused file 0x30fd4.
Deleting index entry PA5465~1.MUM in index $I30 of file 198198.
Index entry PA556B~1.CAT of index $I30 in file 0x30636 points to unused file 0x31030.
Deleting index entry PA556B~1.CAT in index $I30 of file 198198.
Index entry PA5BAB~1.CAT of index $I30 in file 0x30636 points to unused file 0x30fe7.
Deleting index entry PA5BAB~1.CAT in index $I30 of file 198198.
Index entry PA5DA3~1.MUM of index $I30 in file 0x30636 points to unused file 0x30ffe.
Deleting index entry PA5DA3~1.MUM in index $I30 of file 198198.
Index entry PA5E6E~1.MUM of index $I30 in file 0x30636 points to unused file 0x30f55.
Deleting index entry PA5E6E~1.MUM in index $I30 of file 198198.
Index entry PA60F2~1.MUM of index $I30 in file 0x30636 points to unused file 0x30fd7.
Deleting index entry PA60F2~1.MUM in index $I30 of file 198198.
Index entry PA62AE~1.CAT of index $I30 in file 0x30636 points to unused file 0x30feb.
Deleting index entry PA62AE~1.CAT in index $I30 of file 198198.
Index entry PA6543~1.MUM of index $I30 in file 0x30636 points to unused file 0x30fe1.
Deleting index entry PA6543~1.MUM in index $I30 of file 198198.
Index entry PA6703~1.MUM of index $I30 in file 0x30636 points to unused file 0x3102a.
Deleting index entry PA6703~1.MUM in index $I30 of file 198198.
Index entry PA672E~1.MUM of index $I30 in file 0x30636 points to unused file 0x30f7b.
Deleting index entry PA672E~1.MUM in index $I30 of file 198198.
Index entry PA6855~1.MUM of index $I30 in file 0x30636 points to unused file 0x30f9b.
Deleting index entry PA6855~1.MUM in index $I30 of file 198198.
Index entry PA6A28~1.MUM of index $I30 in file 0x30636 points to unused file 0x31004.
Deleting index entry PA6A28~1.MUM in index $I30 of file 198198.
Index entry PA6B0E~1.MUM of index $I30 in file 0x30636 points to unused file 0x3100e.
Deleting index entry PA6B0E~1.MUM in index $I30 of file 198198.
Index entry PA6C42~1.MUM of index $I30 in file 0x30636 points to unused file 0x30fc5.
Deleting index entry PA6C42~1.MUM in index $I30 of file 198198.
Index entry PA6CD3~1.CAT of index $I30 in file 0x30636 points to unused file 0x3101b.
Deleting index entry PA6CD3~1.CAT in index $I30 of file 198198.
Index entry PA6E23~1.MUM of index $I30 in file 0x30636 points to unused file 0x3102e.
Deleting index entry PA6E23~1.MUM in index $I30 of file 198198.
Index entry PA6F40~1.CAT of index $I30 in file 0x30636 points to unused file 0x30fa5.
Deleting index entry PA6F40~1.CAT in index $I30 of file 198198.
Index entry PA7144~1.CAT of index $I30 in file 0x30636 points to unused file 0x30fb0.
Deleting index entry PA7144~1.CAT in index $I30 of file 198198.
Index entry PA7302~1.CAT of index $I30 in file 0x3063
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