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Blue screen

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I have recently purchased two new laptop computers, a Toshiba Tecra and an HP. Boith are experiencing similar problems of blue screening when I plug in USB memory sticks or digital video card readers. It is not consistent. Sometimes, it is OK and other times I get the blue screen. There seems to be no common problem.

I have reformated the memory stick. When I use it on other desk top computers, no problem, just when I use the laptops. I have tried four different memory sticks to see if I might have a defective one but get the same results with all of them.

Any suggestions?

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    Retired Staff

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some systems have special usb drivers, depending on the chipset.

Check the laptop makers site for updates to either chipset or usb drivers
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