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HELP! laptop shuts off

Started by amykay76 , Oct 03 2015 11:38 AM

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#1
amykay76

Posted 03 October 2015 - 11:38 AM

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Hi! I have a dell studio laptop and i am running windows 10. I play the Farmville 2 app and have been for about 6 months. I started the game the other day and it started to download new content like it often does, my laptop kicked off by itself for some reason, and every time i try to load the farmville app now, my laptop shuts off. EVERY TIME!! It only does it with that particular app. Nothing else. It's not overheating. I can be on it for hours playing other games or doing other stuff. I have no idea what has happened or how to fix it. I have tried uninstalling and reinstalling the app but to no avail. Please help me!!!! Thank you Amy