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#1
Rev Joel McEachen

Rev Joel McEachen

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I have the same problem, cant' find this page - but often do after waiting and/or hitting the refresh button. I see the question often asked, but never any answer. OK< now I am seeing the errors but don't know where to look further or what to do with them (I was an MVS/VM/VSE/z/OS systems programmer for near 50 years but these p/c's drive me nuts.)

 

 

MiniToolBox by Farbar  Version: 25-07-2015 01

Ran by jmceaoutlook.com (administrator) on 10-10-2015 at 14:53:45

Running from "C:\Users\jmceaoutlook.com\Downloads"

Microsoft Windows 10 Home  (X64)

Model: 400-434 Manufacturer: Hewlett-Packard

Boot Mode: Normal

***************************************************************************

 

========================= Flush DNS: ===================================

 

Windows IP Configuration

 

Successfully flushed the DNS Resolver Cache.

 

========================= IE Proxy Settings: ==============================

 

Proxy is not enabled.

No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= Hosts content: =================================

 

 

========================= IP Configuration: ================================

 

Realtek PCIe FE Family Controller = Ethernet (Connected)

Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter = Wi-Fi (Media disconnected)

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

reset

set global

 

popd

# End of IPv4 configuration

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : Joel-PC01

   Primary Dns Suffix  . . . . . . . :

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

   DNS Suffix Search List. . . . . . : frontier.com

Wireless LAN adapter Local Area Connection* 2:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter

   Physical Address. . . . . . . . . : 3A-B1-DB-45-4E-14

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Wireless LAN adapter Wi-Fi:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : frontier.com

   Description . . . . . . . . . . . : Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter

   Physical Address. . . . . . . . . : 38-B1-DB-45-4E-14

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . : frontier.com

   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller

   Physical Address. . . . . . . . . : C4-34-6B-7B-D1-00

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::e0b0:ea01:32f:d44d%6(Preferred)

   IPv4 Address. . . . . . . . . . . : 192.168.1.72(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Thursday, October 8, 2015 10:23:14 PM

   Lease Expires . . . . . . . . . . : Sunday, October 11, 2015 3:10:04 AM

   Default Gateway . . . . . . . . . : 192.168.1.254

   DHCP Server . . . . . . . . . . . : 192.168.1.254

   DHCPv6 IAID . . . . . . . . . . . : 163853419

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-9A-78-B6-C4-34-6B-7B-D1-00

   DNS Servers . . . . . . . . . . . : 192.168.1.254

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Tunnel adapter isatap.frontier.com:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : frontier.com

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 4:

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:3448:39d5:df2f:9787(Preferred)

   Link-local IPv6 Address . . . . . : fe80::3448:39d5:df2f:9787%4(Preferred)

   Default Gateway . . . . . . . . . : ::

   DHCPv6 IAID . . . . . . . . . . . : 318767104

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-9A-78-B6-C4-34-6B-7B-D1-00

   NetBIOS over Tcpip. . . . . . . . : Disabled

Server:  dsldevice.frontier.com

Address:  192.168.1.254

Name:    google.com

Addresses:  2607:f8b0:4004:807::1004

   74.125.228.232

   74.125.228.228

   74.125.228.238

   74.125.228.229

   74.125.228.230

   74.125.228.225

   74.125.228.227

   74.125.228.233

   74.125.228.226

   74.125.228.231

   74.125.228.224

 

Pinging google.com [74.125.228.233] with 32 bytes of data:

Reply from 74.125.228.233: bytes=32 time=32ms TTL=51

Reply from 74.125.228.233: bytes=32 time=34ms TTL=51

 

Ping statistics for 74.125.228.233:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 32ms, Maximum = 34ms, Average = 33ms

Server:  dsldevice.frontier.com

Address:  192.168.1.254

Name:    yahoo.com

Addresses:  2001:4998:c:a06::2:4008

   2001:4998:58:c02::a9

   2001:4998:44:204::a7

   98.138.253.109

   98.139.183.24

   206.190.36.45

 

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=100ms TTL=42

Reply from 206.190.36.45: bytes=32 time=105ms TTL=42

 

Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 100ms, Maximum = 105ms, Average = 102ms

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

  7...3a b1 db 45 4e 14 ......Microsoft Wi-Fi Direct Virtual Adapter

  5...38 b1 db 45 4e 14 ......Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter

  6...c4 34 6b 7b d1 00 ......Realtek PCIe FE Family Controller

  1...........................Software Loopback Interface 1

19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

  4...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter

===========================================================================

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.72     30

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

      192.168.1.0    255.255.255.0         On-link      192.168.1.72    286

     192.168.1.72  255.255.255.255         On-link      192.168.1.72    286

    192.168.1.255  255.255.255.255         On-link      192.168.1.72    286

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link      192.168.1.72    286

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link      192.168.1.72    286

===========================================================================

Persistent Routes:

  None

 

IPv6 Route Table

===========================================================================

Active Routes:

If Metric Network Destination      Gateway

  4    306 ::/0                     On-link

  1    306 ::1/128                  On-link

  4    306 2001::/32                On-link

  4    306 2001:0:9d38:90d7:3448:39d5:df2f:9787/128

                                    On-link

  6    286 fe80::/64                On-link

  4    306 fe80::/64                On-link

  4    306 fe80::3448:39d5:df2f:9787/128

                                    On-link

  6    286 fe80::e0b0:ea01:32f:d44d/128

                                    On-link

  1    306 ff00::/8                 On-link

  6    286 ff00::/8                 On-link

  4    306 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)

Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)

Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)

Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)

Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)

Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)

Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)

Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)

Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)

Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)

Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)

Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)

Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)

Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)

Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)

Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)

Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67072] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [79872] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)

x64-Catalog9 11 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (10/10/2015 12:26:48 PM) (Source: ESENT) (User: )

Description: SettingSyncHost (6744) Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1032.

Error: (10/10/2015 12:26:48 PM) (Source: ESENT) (User: )

Description: SettingSyncHost (6744) An attempt to create the file "C:\WINDOWS\system32\edbtmp.log" failed with system error 5 (0x00000005): "Access is denied. ".  The create file operation will fail with error -1032 (0xfffffbf8).

 

Error: (10/10/2015 12:26:38 PM) (Source: ESENT) (User: )

Description: SettingSyncHost (6744) Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1032.

Error: (10/10/2015 12:26:38 PM) (Source: ESENT) (User: )

Description: SettingSyncHost (6744) An attempt to create the file "C:\WINDOWS\system32\edbtmp.log" failed with system error 5 (0x00000005): "Access is denied. ".  The create file operation will fail with error -1032 (0xfffffbf8).

 

Error: (10/10/2015 12:26:27 PM) (Source: ESENT) (User: )

Description: SettingSyncHost (6744) Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1032.

Error: (10/10/2015 12:26:27 PM) (Source: ESENT) (User: )

Description: SettingSyncHost (6744) An attempt to create the file "C:\WINDOWS\system32\edbtmp.log" failed with system error 5 (0x00000005): "Access is denied. ".  The create file operation will fail with error -1032 (0xfffffbf8).

 

Error: (10/10/2015 12:26:16 PM) (Source: ESENT) (User: )

Description: SettingSyncHost (6744) Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1032.

Error: (10/10/2015 12:26:16 PM) (Source: ESENT) (User: )

Description: SettingSyncHost (6744) An attempt to create the file "C:\WINDOWS\system32\edbtmp.log" failed with system error 5 (0x00000005): "Access is denied. ".  The create file operation will fail with error -1032 (0xfffffbf8).

 

Error: (10/10/2015 12:26:06 PM) (Source: ESENT) (User: )

Description: SettingSyncHost (6744) Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1032.

Error: (10/10/2015 12:26:06 PM) (Source: ESENT) (User: )

Description: SettingSyncHost (6744) An attempt to create the file "C:\WINDOWS\system32\edbtmp.log" failed with system error 5 (0x00000005): "Access is denied. ".  The create file operation will fail with error -1032 (0xfffffbf8).

 

System errors:

=============

Error: (10/10/2015 12:37:25 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)

Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Microsoft Visual Studio 2010 Tools for Office Runtime (KB3001652).

 

Error: (10/10/2015 03:14:39 AM) (Source: RTWlanE) (User: )

Description: Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter : Has determined that the network adapter is not functioning properly.

Error: (10/09/2015 08:16:06 PM) (Source: Schannel) (User: NT AUTHORITY)

Description: A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 20.

 

Error: (10/09/2015 02:33:55 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)

Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Microsoft Visual Studio 2010 Tools for Office Runtime (KB3001652).

Error: (10/08/2015 10:24:46 PM) (Source: DCOM) (User: NT AUTHORITY)

Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

 

Error: (10/08/2015 10:24:46 PM) (Source: DCOM) (User: NT AUTHORITY)

Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (10/08/2015 10:24:45 PM) (Source: DCOM) (User: NT AUTHORITY)

Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

 

Error: (10/08/2015 10:24:45 PM) (Source: DCOM) (User: NT AUTHORITY)

Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (10/08/2015 10:24:45 PM) (Source: DCOM) (User: NT AUTHORITY)

Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

 

Error: (10/08/2015 10:24:44 PM) (Source: DCOM) (User: NT AUTHORITY)

Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

 

Microsoft Office Sessions:

=========================

Error: (10/10/2015 12:26:48 PM) (Source: ESENT)(User: )

Description: SettingSyncHost6744-1032

Error: (10/10/2015 12:26:48 PM) (Source: ESENT)(User: )

Description: SettingSyncHost6744C:\WINDOWS\system32\edbtmp.log-1032 (0xfffffbf8)5 (0x00000005)Access is denied.

 

Error: (10/10/2015 12:26:38 PM) (Source: ESENT)(User: )

Description: SettingSyncHost6744-1032

Error: (10/10/2015 12:26:38 PM) (Source: ESENT)(User: )

Description: SettingSyncHost6744C:\WINDOWS\system32\edbtmp.log-1032 (0xfffffbf8)5 (0x00000005)Access is denied.

 

Error: (10/10/2015 12:26:27 PM) (Source: ESENT)(User: )

Description: SettingSyncHost6744-1032

Error: (10/10/2015 12:26:27 PM) (Source: ESENT)(User: )

Description: SettingSyncHost6744C:\WINDOWS\system32\edbtmp.log-1032 (0xfffffbf8)5 (0x00000005)Access is denied.

 

Error: (10/10/2015 12:26:16 PM) (Source: ESENT)(User: )

Description: SettingSyncHost6744-1032

Error: (10/10/2015 12:26:16 PM) (Source: ESENT)(User: )

Description: SettingSyncHost6744C:\WINDOWS\system32\edbtmp.log-1032 (0xfffffbf8)5 (0x00000005)Access is denied.

 

Error: (10/10/2015 12:26:06 PM) (Source: ESENT)(User: )

Description: SettingSyncHost6744-1032

Error: (10/10/2015 12:26:06 PM) (Source: ESENT)(User: )

Description: SettingSyncHost6744C:\WINDOWS\system32\edbtmp.log-1032 (0xfffffbf8)5 (0x00000005)Access is denied.

 

=========================== Installed Programs ============================

AVG (HKLM\...\{5893E1FC-A43A-4F82-8EB6-FF61DC84A92B}) (Version: 16.3.7134 - AVG Technologies) Hidden

AVG 2016 (HKLM\...\{5F717F1E-A958-47A7-9602-4D9DDC8E0E03}) (Version: 16.0.4431 - AVG Technologies) Hidden

AVG Protection (HKLM\...\AVG) (Version: 2016.3.7134 - AVG Technologies)

CCleaner (HKLM\...\CCleaner) (Version: 5.10 - Piriform)

FMW 1 (HKLM\...\{B0AB7310-2503-4E4F-BBDF-A0085A536E8A}) (Version: 1.12.3 - AVG Technologies) Hidden

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 45.0.2454.101 - Google Inc.)

HP Officejet 6700 Basic Device Software (HKLM\...\{A1CFA587-90D4-4DE6-B200-68CC0F92252F}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)

HP Officejet 6700 Help (HKLM-x32\...\{E1AE0CB7-1333-4728-8520-CB3F88A252B4}) (Version: 140.0.2.2 - Hewlett Packard)

HP Officejet 6700 Product Improvement Study (HKLM\...\{988D55BB-08DE-43C9-8D16-3751361E2A79}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)

HP Support Assistant (HKLM-x32\...\{61EB474B-67A6-47F4-B1B7-386851BAB3D0}) (Version: 8.0.29.6 - Hewlett-Packard Company)

HP Support Solutions Framework (HKLM-x32\...\{F6A11738-3EE4-4573-AEA5-6CD5D491C167}) (Version: 12.0.30.81 - Hewlett-Packard Company)

HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)

I.R.I.S. OCR (HKLM-x32\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)

IDrive Version - 6.0 (HKLM-x32\...\IDrive_is1) (Version: 6.0 - Pro Softnet Corp)

Intel® Chipset Device Software (HKLM-x32\...\{c7f54569-0018-439c-809a-48046a4d4ebc}) (Version: 10.1.1.9 - Intel® Corporation) Hidden

MailWasherPro (HKLM-x32\...\{3F914D52-8A29-4E37-9BF7-7FD7A303D0D5}) (Version: 7.5 - Firetrust)

Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)

Microsoft Office Professional 2013 - en-us (HKLM\...\ProfessionalRetail - en-us) (Version: 15.0.4753.1003 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4753.1003 - Microsoft Corporation) Hidden

Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4753.1003 - Microsoft Corporation) Hidden

Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4753.1003 - Microsoft Corporation) Hidden

RealDownloader (HKLM-x32\...\{C8E8D2E3-EF6A-4B1D-A09E-7B27EBE2F3CE}) (Version: 1.3.3 - RealNetworks, Inc.) Hidden

RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM-x32\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden

RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM-x32\...\{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}) (Version: 10.0 - RealNetworks, Inc) Hidden

RealPlayer (HKLM-x32\...\RealPlayer 16.0) (Version: 16.0.3 - RealNetworks)

Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7525 - Realtek Semiconductor Corp.)

RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden

Smart Defrag 4 (HKLM-x32\...\Smart Defrag 4_is1) (Version: 4.2 - IObit)

Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)

Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)

 

========================= Devices: ================================

 

========================= Memory info: ===================================

Percentage of memory in use: 42%

Total physical RAM: 8072.82 MB

Available physical RAM: 4602.54 MB

Total Virtual: 9352.82 MB

Available Virtual: 5486.62 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:918.26 GB) (Free:827.75 GB) NTFS

2 Drive d: (Recovery Image) (Fixed) (Total:11.77 GB) (Free:1.48 GB) NTFS

5 Drive g: (IDrive Wifi) (Fixed) (Total:931.4 GB) (Free:905.91 GB) FAT32

========================= Users: ========================================

User accounts for \\JOEL-PC01

Administrator            DefaultAccount           Guest                   

jmceaoutlook.com        

 

========================= Minidump Files ==================================

 

No minidump file found

 

========================= Restore Points ==================================

 

28-09-2015 05:15:14 Installed AVG 2016

29-09-2015 02:19:24 after office

02-10-2015 07:37:22 Windows Update

06-10-2015 21:19:13 Windows Update

10-10-2015 16:25:03 Windows Update

 

**** End of log ****


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#2
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,854 posts

Hi :welcome:

 

I suppose the error "cant' find this page" happens in Microsoft Edge, can you try with Internet Explorer?

 

Open the Start Menu and simply type Internet Explorer it should start a search and show Internet Explorer on the list of results.

http://www.thewindow...r-in-windows-10


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