[Blecky]

ok I have a newish dell Inspiron laptop that I bought maybe two or three months ago. Basically nothing on it except for Microsoft office and some of my personal documents Web browsers etc. The laptop has a total of 500 GB of storage, and now the system is telling me that my storage is full, even though I know I couldn't possibly have done anything to use that much storage. I have been trying to see where all the space on the hard drive went, but all the system gives me is 444 GB of my 465 GB reserved for System files!!!??? Honestly I'm not that technologically illiterate, but I don't understand how this happened at all. Could it be some sort of a virus or possibly correlated to my recent update to Windows 10? (Refer to picture) Has this happened to anyone before?I haven't downloaded 400 GB worth of info in my life, and there's no way available to see what exactly this space is for. The PC didn't come like this, if I recall it showed the space as available. In any case there really isn't 400 GB of information on the computer, and it's really frustrating. Does anyone know anything about what this might be or what to do about it? I appreciate your help!

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Blecky,

 

           There's no image attached to your post.

 

           Have you had any other issues where someone asked you to turn any sort of system logging on?  Some of these logs can grow incredibly huge in a very short period if you don't turn logging off.  On my machine, which I ported over a lot of data from another laptop, I still have over 250 GB of the slightly less than 500 GB available capacity on the drive.

 

           If you bring up the search window (or, if you've left the search box on your quick launch bar you can just type there) and enter "size:gigantic" (without the quotes) this will give you a list of files 128MB or larger in size.  This should help you to determine whether a log or something else is just incredibly large.

[britechguy]

Blecky,

 

           There's no image attached to your post.

 

           Have you had any other issues where someone asked you to turn any sort of system logging on?  Some of these logs can grow incredibly huge in a very short period if you don't turn logging off.  On my machine, which I ported over a lot of data from another laptop, I still have over 250 GB of the slightly less than 500 GB available capacity on the drive.

 

           If you bring up the search window (or, if you've left the search box on your quick launch bar you can just type there) and enter "size:gigantic" (without the quotes) this will give you a list of files 128MB or larger in size.  This should help you to determine whether a log or something else is just incredibly large.

[godawgs]

Hi Blecky,

  As this post has been replied to, I have deleted the duplicate posts in the Malware Removal forum. If you are unable to resolve your issue with the Techs and other members here, please PM me and I will move the topic to the Malware Removal forum and our Malware staff will have a look.

 

In the future, please don't post the same request for assistance in multiple forums.

 

Thank you,

godawgs

[britechguy]

Blecky,

 

         Another really nice utility for chasing down disk space hogs that I just found is Treesize.

 

Edited by britechguy, 14 October 2015 - 06:44 PM.

[Blecky]

Best Answer

Thanks for your help! I found my culprit. For some reason, there was a massive casper.etl file in the MCLOGS directory in McAffee-386 GB!!! I deleted it, and my problems are solved, but why/how did that happen?

[britechguy]

Well, based on the location it appears that some sort of logging option is currently turned on for McAfee.  Since I don't use McAfee I can't say much more, but you really should contact their technical support to determine how to shut off what's causing it, if nothing else.  It might be helpful for them to know that this has occurred.