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laptop keyboard keys not responding [Solved]


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#1
puthu

puthu

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Hi folks once again,

 

I am back. This would be my 4th time here. I have used geeks to go in the past few years and I must say you have been nothing but helpful. Its amazing how you work to solve the problem. Now to dive into the problem : I have an issue with my laptop, The keys are not responding as they should, ie some letters dont type at certain times and sometimes the laptop seems to have no problem. I am literally beating the pulp out of this computer as its atleast 6 years old. It has survived several virus attacks in the past and has been cleaned, with thanks from the volunteers at geeks to go.

 

The other problem i have been noticing is that the system performace is drastically slow whilst checking emails, I suspect malware. My kapersky antivirus just expired, so before going purchasing a new one, can you suggest which is the best anitivirus software for personal and home use currently in the market? is it still kapersky ? It took me 30 minutes to type this much through the "on the screen keyboard" software. Currently this computer is not running on any protection, so have to be quick with my browsings before i get infected if at all...

 

Below are the scan as requested by the malware removal guide :

FRST.txt:

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version:18-10-2015
Ran by Allen (administrator) on ALLEN-PC (20-10-2015 17:45:59)
Running from C:\Users\Allen\Desktop
Loaded Profiles: Allen (Available Profiles: Allen)
Platform: Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86) Language: English (United States)
Internet Explorer Version 9 (Default browser not detected!)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Microsoft Corporation) C:\Windows\System32\SLsvc.exe
(Microsoft Corporation) C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
(Egis Incorporated) C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
(Acer Inc.) C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
(Acer Inc.) C:\Acer\Empowering Technology\eNet\eNet Service.exe
(Intel Corporation) C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
(Hewlett-Packard Company) C:\Program Files\Common Files\LightScribe\LSSrvc.exe
() C:\Acer\Mobility Center\MobilityService.exe
(Microsoft Corporation) C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
(Microsoft Corporation) C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
(Microsoft Corp.) C:\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE
(acer) C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
(Conexant Systems, Inc.) C:\Windows\System32\drivers\XAudio.exe
() C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
(Microsoft Corp.) C:\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVCM.EXE
(Microsoft Corporation) C:\Windows\System32\wbem\unsecapp.exe
(Software 2000 Limited) C:\Windows\System32\spool\drivers\w32x86\3\HP1006MC.EXE
(Microsoft Corporation) C:\Program Files\Windows Defender\MSASCui.exe
(Intel Corporation) C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
(Realtek Semiconductor) C:\Windows\RtHDVCpl.exe
(Synaptics, Inc.) C:\Program Files\Synaptics\SynTP\SynTPStart.exe
(Bison Inc.) C:\Windows\BR040286.exe
(Cyberlink Corp.) C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
(Egis Incorporated) C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
(Dritek System Inc.) C:\Program Files\Launch Manager\LManager.exe
(Synaptics, Inc.) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
() C:\Program Files\Unlocker\UnlockerAssistant.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Hewlett-Packard) C:\Program Files\HP\HP Software Update\hpwuschd2.exe
(Microsoft Corporation) C:\Windows\ehome\ehtray.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Intel Corporation) C:\Windows\System32\igfxext.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Microsoft Corporation) C:\Windows\ehome\ehmsas.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\HPNetworkCommunicator.exe
(Realtek Semiconductor Corp.) C:\Users\Allen\AppData\Local\temp\RtkBtMnt.exe
(Acer Inc.) C:\Acer\Empowering Technology\eNet\eNMTray.exe
(Acer Inc.) C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
(Acer Inc.) C:\Acer\Empowering Technology\Acer.Empowering.Framework.Supervisor.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\HPNetworkCommunicator.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Adobe Systems Incorporated) C:\Windows\System32\Macromed\Flash\FlashUtil32_19_0_0_185_ActiveX.exe
(Microsoft Corporation) C:\Windows\System32\conime.exe
(Microsoft Corporation) C:\Windows\System32\RacAgent.exe
(Microsoft Corporation) C:\Windows\System32\msiexec.exe
(Microsoft Corporation) C:\Windows\System32\wuauclt.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\HPCustPartic.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MpCmdRun.exe

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [Windows Defender] => C:\Program Files\Windows Defender\MSASCui.exe [1008184 2008-01-20] (Microsoft Corporation)
HKLM\...\Run: [IAAnotif] => C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe [178712 2007-10-03] (Intel Corporation)
HKLM\...\Run: [RtHDVCpl] => C:\Windows\RtHDVCpl.exe [4853760 2008-01-07] (Realtek Semiconductor)
HKLM\...\Run: [SynTPStart] => C:\Program Files\Synaptics\SynTP\SynTPStart.exe [102400 2007-09-07] (Synaptics, Inc.)
HKLM\...\Run: [BisonInst0402] => C:\Windows\BR040286.exe [53248 2007-05-09] (Bison Inc.)
HKLM\...\Run: [RemoteControl] => C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe [81920 2008-01-22] (Cyberlink Corp.)
HKLM\...\Run: [LanguageShortcut] => C:\Program Files\CyberLink\PowerDVD\Language\Language.exe [62760 2007-10-11] ()
HKLM\...\Run: [eDataSecurity Loader] => C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe [521776 2008-01-03] (Egis Incorporated)
HKLM\...\Run: [LManager] => C:\Program Files\Launch Manager\LManager.exe [858632 2008-01-07] (Dritek System Inc.)
HKLM\...\Run: [Acer Assist Launcher] => C:\Program Files\Acer\Acer Assist\launcher.exe [1261568 2007-11-19] ()
HKLM\...\Run: [Acer Product Registration] => C:\Program Files\Acer\Acer Registration\ACE1.exe [3387392 2007-11-26] (Leader Technologies)
HKLM\...\Run: [UnlockerAssistant] => C:\Program Files\Unlocker\UnlockerAssistant.exe [15872 2008-05-02] ()
HKLM\...\Run: [HP Software Update] => C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe [49208 2011-01-12] (Hewlett-Packard)
HKLM\...\Run: [] => [X]
HKLM Group Policy restriction on software: %userprofile%\AppData\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.pdf*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.rar*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.rar*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.wmv*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.bmp*.com <====== ATTENTION
HKLM Group Policy restriction on software: C:\Users\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.docx*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.zip*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.mp4*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.doc*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.xls*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.wav*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.mp3*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.png*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.wmv*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.xlsx*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.avi*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.7z*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.doc*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.mp3*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %allusersprofile%\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: C:\Users\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.xls*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.jpeg*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*.com <====== ATTENTION
HKLM Group Policy restriction on software: %allusersprofile%\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.xlsx*.pif <====== ATTENTION
HKLM Group Policy restriction on software: vssadmin.exe <====== ATTENTION
HKLM Group Policy restriction on software: %programdata%\Microsoft\Windows\Start Menu\Programs\Startup\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.ppt*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.avi*.exe <====== ATTENTION
HKLM Group Policy restriction on software: lsassvrtdbks.exe <====== ATTENTION
HKLM Group Policy restriction on software: %programdata%\Microsoft\Windows\Start Menu\Programs\Startup\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.mp3*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.xlsx*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.pptx*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.zip*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.pdf*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\*.com <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.zip*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.jpg*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.jpeg*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.mp3*.exe <====== ATTENTION
HKLM Group Policy restriction on software: lsassw86s.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.jpg*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.bmp*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*.com <====== ATTENTION
HKLM Group Policy restriction on software: %programdata%\*\svchost.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.wma*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.docx*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.wav*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.zip*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.gif*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.mp4*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.docx*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.wav*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.wmv*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.divx*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.gif*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.gif*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Local\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: ** <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.wma*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.png*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.gif*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.divx*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %systemdrive%\*\svchost.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.txt*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.png*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.pub*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Local\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.xls*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.wma*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.rar*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.txt*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *:\$Recycle.Bin <====== ATTENTION
HKLM Group Policy restriction on software: %programdata%\Microsoft\Windows\Start Menu\Programs\Startup\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.wav*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.ppt*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %allusersprofile%\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.divx*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.pptx*.com <====== ATTENTION
HKLM Group Policy restriction on software: cipher.exe <====== ATTENTION
HKLM Group Policy restriction on software: scsvserv.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.ppt*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.jpg*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.png*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.rtf*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.doc*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.avi*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.pub*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.7z*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Local\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.pub*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.ppt*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.pdf*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Local\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.rtf*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %programfiles%\*\svchost.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.jpeg*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.pub*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.xlsx*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.7z*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.jpeg*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.jpg*.com <====== ATTENTION
HKLM Group Policy restriction on software: %allusersprofile%\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.pptx*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.mp4*.com <====== ATTENTION
HKLM Group Policy restriction on software: syskey.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.wmv*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.pdf*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.avi*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.rtf*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.mp4*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.txt*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.divx*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.doc*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.wma*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.rtf*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.txt*.scr <====== ATTENTION
HKLM Group Policy restriction on software: C:\Users\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.bmp*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.bmp*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*\*.com <====== ATTENTION
HKLM Group Policy restriction on software: %programdata%\Microsoft\Windows\Start Menu\Programs\Startup\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.docx*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.rar*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\Appdata\Roaming\Microsoft\Windows\IEUpdate\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.7z*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.pptx*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.xls*.scr <====== ATTENTION
HKU\S-1-5-21-534116950-1332898044-2559044525-1003\...\Run: [ehTray.exe] => C:\Windows\ehome\ehTray.exe [125952 2008-01-20] (Microsoft Corporation)
HKU\S-1-5-21-534116950-1332898044-2559044525-1003\...\Run: [swg] => C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2015-04-17] (Google Inc.)
HKU\S-1-5-21-534116950-1332898044-2559044525-1003\...\Run: [msnmsgr] => C:\Program Files\Windows Live\Messenger\msnmsgr.exe [4240760 2010-11-10] (Microsoft Corporation)
HKU\S-1-5-21-534116950-1332898044-2559044525-1003\...\Run: [Google Update] => C:\Users\Allen\AppData\Local\Google\Update\GoogleUpdate.exe [144200 2015-08-30] (Google Inc.)
HKU\S-1-5-21-534116950-1332898044-2559044525-1003\...\Run: [Logitech Vid HD] => "C:\Program Files\Logitech\Logitech Vid\vid.exe" -bootmode
HKU\S-1-5-21-534116950-1332898044-2559044525-1003\...\Run: [Facebook Update] => C:\Users\Allen\AppData\Local\Facebook\Update\FacebookUpdate.exe [138096 2012-10-06] (Facebook Inc.)
HKU\S-1-5-21-534116950-1332898044-2559044525-1003\...\Run: [TomTomHOME.exe] => "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
HKU\S-1-5-21-534116950-1332898044-2559044525-1003\...\Run: [HP Deskjet 3050A J611 series (NET)] => C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe [1721192 2011-03-30] (Hewlett-Packard Co.)
HKU\S-1-5-21-534116950-1332898044-2559044525-1003\...\Run: [Skype] => C:\Program Files\Skype\Phone\Skype.exe [57987712 2015-09-28] (Skype Technologies S.A.)
ShellExecuteHooks:  - {AEB6717E-7E19-11d0-97EE-00C04FD91972} -  No File [ ]
ShellIconOverlayIdentifiers: [egisPSDP] -> {30A0A3F6-38AC-4C53-BB8B-0D95238E25BA} => C:\Acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll [2008-01-03] (Egis Incorporated)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Empowering Technology Launcher.lnk [2008-03-26]
ShortcutTarget: Empowering Technology Launcher.lnk -> C:\Acer\Empowering Technology\eAPLauncher.exe (Acer Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Microsoft Office.lnk [2008-10-27]
ShortcutTarget: Microsoft Office.lnk -> C:\Program Files\Microsoft Office\Office10\OSA.EXE (Microsoft Corporation)
Startup: C:\Users\Allen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Monitor Ink Alerts - HP Deskjet 3050A J611 series (Network).lnk [2015-06-02]
ShortcutTarget: Monitor Ink Alerts - HP Deskjet 3050A J611 series (Network).lnk -> C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\HPStatusBL.dll (Hewlett-Packard Co.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 192.168.2.1 142.166.166.166
Tcpip\..\Interfaces\{39C7CE13-FD2A-4C69-A839-A7F82396DA33}: [DhcpNameServer] 192.168.2.1 142.166.166.166

Internet Explorer:
==================
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-534116950-1332898044-2559044525-1003\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://en.ca.acer.yahoo.com
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = hxxp://global.acer.com
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=msnhome
HKU\S-1-5-21-534116950-1332898044-2559044525-1003\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://www.google.ca/
SearchScopes: HKU\S-1-5-21-534116950-1332898044-2559044525-1003 -> {DECA3892-BA8F-44b8-A993-A466AD694AE4} URL = hxxp://ca.search.yahoo.com/search?p={searchTerms}&fr=chr-acer
SearchScopes: HKU\S-1-5-21-534116950-1332898044-2559044525-1003 -> {E6F8E096-4836-47C0-8883-6A99317FB847} URL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2010-09-21] (Microsoft Corp.)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2015-09-26] (Google Inc.)
BHO: Skype Browser Helper -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll [2013-05-14] (Skype Technologies S.A.)
Toolbar: HKLM - Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll [2008-01-03] (Egis Incorporated.)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2015-09-26] (Google Inc.)
Toolbar: HKU\S-1-5-21-534116950-1332898044-2559044525-1003 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2015-09-26] (Google Inc.)
Toolbar: HKU\S-1-5-21-534116950-1332898044-2559044525-1003 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
Toolbar: HKU\S-1-5-21-534116950-1332898044-2559044525-1003 -> No Name - {3507FA00-ADA2-4A02-99B9-51AD26CA9120} -  No File
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_67-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0017-0000-0067-ABCDEFFEDCBA} hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_67-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_67-windows-i586.cab
Handler: intu-tt2014 - {97BB39CB-9ABA-4513-81E7-1D6FDA0854B8} - C:\Program Files\TurboTax 2014\ic2014pp.dll No File
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll [2013-05-14] (Skype Technologies S.A.)
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll [2014-05-02] (Skype Technologies)

FireFox:
========
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF32_19_0_0_185.dll [2015-09-27] ()
FF Plugin: @adobe.com/ShockwavePlayer -> C:\Windows\system32\Adobe\Director\np32dsw.dll [2012-06-05] (Adobe Systems, Inc.)
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeLive,version=1.5 -> C:\Program Files\Microsoft\Office Live\npOLW.dll [2010-04-26] (Microsoft Corp.)
FF Plugin: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll [2010-11-10] (Microsoft Corporation)
FF Plugin: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll [2010-11-10] (Microsoft Corporation)
FF Plugin: @microsoft.com/WPF,version=3.5 -> c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll [2008-07-30] (Microsoft Corporation)
FF Plugin: @pages.tvunetworks.com/WebPlayer -> C:\Windows\system32\TVUAx\npTVUAx.dll [2010-04-23] (TVU networks)
FF Plugin: @tools.google.com/Google Update;version=3 -> C:\Program Files\Google\Update\1.3.28.15\npGoogleUpdate3.dll [2015-09-17] (Google Inc.)
FF Plugin: @tools.google.com/Google Update;version=9 -> C:\Program Files\Google\Update\1.3.28.15\npGoogleUpdate3.dll [2015-09-17] (Google Inc.)
FF Plugin: Adobe Reader -> C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll [2015-09-24] (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-534116950-1332898044-2559044525-1003: @Skype Limited.com/Facebook Video Calling Plugin -> C:\Users\Allen\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll [2014-07-24] (Skype Limited)
FF Plugin HKU\S-1-5-21-534116950-1332898044-2559044525-1003: @talk.google.com/GoogleTalkPlugin -> C:\Users\Allen\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll [2015-04-17] (Google)
FF Plugin HKU\S-1-5-21-534116950-1332898044-2559044525-1003: @talk.google.com/O1DPlugin -> C:\Users\Allen\AppData\Roaming\Mozilla\plugins\npo1d.dll [2015-04-17] (Google)
FF Plugin HKU\S-1-5-21-534116950-1332898044-2559044525-1003: @tools.google.com/Google Update;version=3 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.28.15\npGoogleUpdate3.dll [2015-09-17] (Google Inc.)
FF Plugin HKU\S-1-5-21-534116950-1332898044-2559044525-1003: @tools.google.com/Google Update;version=9 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.28.15\npGoogleUpdate3.dll [2015-09-17] (Google Inc.)
FF Plugin ProgramFiles/Appdata: C:\Users\Allen\AppData\Roaming\mozilla\plugins\npgoogletalk.dll [2015-04-17] (Google)
FF Plugin ProgramFiles/Appdata: C:\Users\Allen\AppData\Roaming\mozilla\plugins\npo1d.dll [2015-04-17] (Google)
FF HKLM\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF Extension: Microsoft .NET Framework Assistant - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension [2009-03-21] [not signed]
FF HKLM\...\Firefox\Extensions: [[email protected]] - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\FFExt\[email protected] => not found
FF HKLM\...\Firefox\Extensions: [[email protected]] - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\FFExt\[email protected] => not found

Chrome:
=======
CHR Profile: C:\Users\Allen\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Slides) - C:\Users\Allen\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-01-23]
CHR Extension: (Google Docs) - C:\Users\Allen\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-01-23]
CHR Extension: (Google Drive) - C:\Users\Allen\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-01-23]
CHR Extension: (YouTube) - C:\Users\Allen\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-01-23]
CHR Extension: (Google Search) - C:\Users\Allen\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-01-23]
CHR Extension: (Kaspersky Protection) - C:\Users\Allen\AppData\Local\Google\Chrome\User Data\Default\Extensions\dbhjdbfgekjfcfkkfjjmlmojhbllhbho [2015-01-23]
CHR Extension: (Google Sheets) - C:\Users\Allen\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2015-01-23]
CHR Extension: (Bookmark Manager) - C:\Users\Allen\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik [2015-01-23]
CHR Extension: (Chrome Hotword Shared Module) - C:\Users\Allen\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-01-23]
CHR Extension: (Google Wallet) - C:\Users\Allen\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-01-23]
CHR Extension: (Gmail) - C:\Users\Allen\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-01-23]

==================== Services (Whitelisted) ========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 eDataSecurity Service; C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe [506416 2008-01-03] (Egis Incorporated)
R2 eLockService; C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe [24576 2007-10-01] (Acer Inc.) [File not signed]
R2 eNet Service; C:\Acer\Empowering Technology\eNet\eNet Service.exe [131072 2007-12-20] (Acer Inc.) [File not signed]
R2 eSettingsService; C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe [24576 2007-12-19] () [File not signed]
S3 IDriverT; C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [69632 2005-04-04] (Macrovision Corporation) [File not signed]
R2 LightScribeService; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [61440 2007-01-17] (Hewlett-Packard Company) [File not signed]
R2 MobilityService; C:\Acer\Mobility Center\MobilityService.exe [110592 2007-11-27] () [File not signed]
S4 MSSQLServerADHelper; C:\Program Files\Microsoft SQL Server\90\Shared\sqladhlp90.exe [44384 2010-12-10] (Microsoft Corporation)
R2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [272952 2008-01-20] (Microsoft Corporation)
R2 WMIService; C:\Acer\Empowering Technology\ePower\ePowerSvc.exe [167936 2007-09-20] (acer) [File not signed]

===================== Drivers (Whitelisted) ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R3 Cam5607; C:\Windows\System32\Drivers\BisonC07.sys [829096 2007-10-29] (Bison Electronics. Inc. )
R3 NTIDrvr; C:\Windows\System32\DRIVERS\NTIDrvr.sys [6144 2008-03-26] (NewTech Infosystems, Inc.) [File not signed]
U5 AppMgmt; C:\Windows\system32\svchost.exe [21504 2008-01-20] (Microsoft Corporation)
S3 MBAMSwissArmy; \??\C:\Windows\system32\drivers\MBAMSwissArmy.sys [X]
U0 Sr; no ImagePath
U2 SrService; no ImagePath

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-10-20 17:27 - 2015-10-20 17:45 - 00051012 _____ C:\Users\Allen\Desktop\Addition.txt
2015-10-20 17:19 - 2015-10-20 17:45 - 00033537 _____ C:\Users\Allen\Desktop\FRST.txt
2015-10-20 17:17 - 2015-10-20 17:46 - 00000000 ____D C:\FRST
2015-10-20 17:16 - 2015-10-20 17:16 - 01700864 _____ (Farbar) C:\Users\Allen\Desktop\FRST.exe
2015-10-20 17:07 - 2015-10-20 17:07 - 00000000 ____D C:\Users\Allen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\CyberLink PowerDVD
2015-10-15 20:52 - 2015-10-15 20:52 - 00000000 ____D C:\Users\Allen\AppData\Local\{B3953EF8-BA52-4127-8EDB-52EAD565597F}
2015-10-13 23:21 - 2015-10-13 23:21 - 00000000 ____D C:\Users\Allen\AppData\Local\{A1BF9DD4-A73D-4170-BE0D-B8BD5A092C82}
2015-10-10 16:12 - 2015-10-10 16:12 - 00000000 ____D C:\Users\Allen\AppData\Local\{69993545-EA1F-4E75-B20C-F9D0061A1B40}
2015-10-09 07:15 - 2015-10-09 07:15 - 00000000 ____D C:\Users\Allen\AppData\Local\{BDDD9CAB-9027-441A-A211-0DD518185B9A}
2015-10-07 10:39 - 2015-10-07 10:39 - 00000000 ____D C:\Users\Allen\AppData\Local\{42DACE55-C6D1-4F56-8E1D-8CDE85533C86}
2015-10-05 19:58 - 2015-10-05 19:58 - 00000000 ____D C:\Users\Allen\AppData\Local\{0111A6E7-9609-4816-A943-04D3A265A795}
2015-10-04 19:55 - 2015-10-04 19:55 - 00000000 ____D C:\Users\Allen\AppData\Local\{1A02A01E-36FC-49C1-B29D-BDE3DB6D8A12}
2015-09-29 13:31 - 2015-09-29 13:31 - 00000000 ____D C:\Users\Allen\AppData\Local\{40779051-0AF6-4179-9C5E-336A408F152D}
2015-09-26 22:35 - 2015-09-26 22:35 - 00000000 ____D C:\Users\Allen\AppData\Local\{327518F1-C36A-4B66-B674-89704B633ACE}
2015-09-22 20:32 - 2015-09-22 20:32 - 00000000 ____D C:\Users\Allen\AppData\Local\{9A7D33D2-FDD4-4EDF-9C60-3C446C8EA7E9}
2015-09-21 18:08 - 2015-09-21 18:09 - 00000000 ____D C:\Users\Allen\AppData\Local\{FB73DC38-77B3-42DB-A191-A3D61E8FFED2}

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-10-20 17:46 - 2008-09-17 17:13 - 01447226 _____ C:\Windows\WindowsUpdate.log
2015-10-20 17:38 - 2015-04-25 11:48 - 00000886 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-10-20 17:38 - 2009-06-30 16:23 - 00000908 _____ C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-534116950-1332898044-2559044525-1003UA.job
2015-10-20 17:32 - 2012-03-22 09:28 - 00002425 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader X.lnk
2015-10-20 17:32 - 2012-03-22 09:27 - 00000000 ____D C:\Program Files\Common Files\Adobe
2015-10-20 17:29 - 2015-06-02 15:17 - 00000402 _____ C:\Windows\Tasks\HP Photo Creations Communicator.job
2015-10-20 17:12 - 2006-11-02 09:47 - 00003344 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2015-10-20 17:12 - 2006-11-02 09:47 - 00003344 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2015-10-20 17:10 - 2010-07-11 23:22 - 00000000 ____D C:\Users\Allen\AppData\Roaming\Skype
2015-10-20 17:07 - 2015-04-25 11:48 - 00000882 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-10-20 17:07 - 2009-04-19 21:49 - 00000000 ____D C:\Users\Allen\Tracing
2015-10-20 17:06 - 2008-01-20 23:47 - 08156132 _____ C:\Windows\PFRO.log
2015-10-20 17:06 - 2006-11-02 10:01 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2015-10-15 21:03 - 2006-11-02 10:01 - 00032652 _____ C:\Windows\Tasks\SCHEDLGU.TXT
2015-10-15 21:01 - 2014-09-24 14:29 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-10-15 18:18 - 2008-10-27 04:35 - 00002607 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Word.lnk
2015-10-15 18:17 - 2010-08-30 13:51 - 00424448 _____ C:\Users\Allen\Desktop\Logbook.xls
2015-10-15 18:16 - 2008-10-27 04:35 - 00002605 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Excel.lnk
2015-10-13 23:22 - 2010-07-11 23:21 - 00000000 ____D C:\ProgramData\Skype
2015-10-07 10:52 - 2011-07-10 22:54 - 00000000 ____D C:\Users\Allen\Resume
2015-10-07 10:44 - 2012-10-06 13:39 - 00000928 _____ C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-534116950-1332898044-2559044525-1003UA.job
2015-09-29 13:45 - 2012-09-15 19:41 - 00000000 ____D C:\ProgramData\Kaspersky Lab
2015-09-29 13:44 - 2012-10-06 13:39 - 00000906 _____ C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-534116950-1332898044-2559044525-1003Core.job
2015-09-27 13:01 - 2014-09-24 14:28 - 00780488 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerApp.exe
2015-09-27 13:01 - 2014-09-24 14:28 - 00142536 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerCPLApp.cpl
2015-09-21 16:36 - 2009-06-30 16:23 - 00000856 _____ C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-534116950-1332898044-2559044525-1003Core.job

==================== Files in the root of some directories =======

2011-04-10 15:23 - 2011-04-10 15:23 - 0000052 _____ () C:\Users\Allen\AppData\Roaming\G1000Trainer_preferences.xml
2011-04-10 15:23 - 2011-06-19 22:14 - 0006733 _____ () C:\Users\Allen\AppData\Roaming\G1000Trainer_student_record.xml
2014-12-10 16:26 - 2014-12-10 16:26 - 0000052 _____ () C:\Users\Allen\AppData\Roaming\pdfcompressor.ini
2008-11-13 02:28 - 2008-11-13 02:28 - 0024206 _____ () C:\Users\Allen\AppData\Roaming\UserTile.png
2012-02-19 20:43 - 2012-03-16 18:36 - 0000680 _____ () C:\Users\Allen\AppData\Local\d3d9caps.dat
2010-07-21 02:59 - 2015-03-11 19:57 - 0059392 _____ () C:\Users\Allen\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
2015-06-02 12:28 - 2015-06-02 12:28 - 0000057 _____ () C:\ProgramData\Ament.ini
2010-07-11 23:23 - 2010-07-11 23:23 - 0000056 ____H () C:\ProgramData\ezsidmv.dat

Some files in TEMP:
====================
C:\Users\Allen\AppData\Local\temp\RtkBtMnt.exe

==================== Bamital & volsnap =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\explorer.exe => File is digitally signed
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2015-10-20 17:12

==================== End of FRST.txt ============================

 

Addition.txt:

Additional scan result of Farbar Recovery Scan Tool (x86) Version:18-10-2015
Ran by Allen (2015-10-20 17:27:16)
Running from C:\Users\Allen\Desktop
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86) (2008-09-17 20:14:24)
Boot Mode: Normal
==========================================================

==================== Accounts: =============================

Administrator (S-1-5-21-534116950-1332898044-2559044525-500 - Administrator - Disabled)
Allen (S-1-5-21-534116950-1332898044-2559044525-1003 - Administrator - Enabled) => C:\Users\Allen
ASPNET (S-1-5-21-534116950-1332898044-2559044525-1005 - Limited - Enabled)
Guest (S-1-5-21-534116950-1332898044-2559044525-501 - Limited - Disabled)

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

2007 Microsoft Office system (HKLM\...\PROHYBRIDR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Acer Assist (HKLM\...\Acer Assist) (Version:  - Acer Incorporated)
Acer Crystal Eye (HKLM\...\{4BB1DCED-84D3-47F9-B718-5947E904593E}) (Version: 7.32.701.13d - Acer Crystal Eye)
Acer Crystal Eye Webcam (HKLM\...\{DD1DED37-2486-4F56-8F89-56AA814003F5}) (Version: 2.0.0.20 - Acer Crystal Eye Webcam)
Acer eDataSecurity Management (HKLM\...\{A5633652-3795-4829-BB0B-644F0279E279}) (Version: 2.8.4354 - Egis Inc.)
Acer eLock Management (HKLM\...\{116FF17B-1A30-4FC2-9B01-5BC5BD46B0B3}) (Version: 2.5.4302 - Acer Inc.)
Acer Empowering Technology (HKLM\...\{AB6097D9-D722-4987-BD9E-A076E2848EE2}) (Version: 2.5.4301 - Acer Inc.)
Acer eNet Management (HKLM\...\{C06554A1-2C1E-4D20-B613-EE62C79927CC}) (Version: 2.6.4303 - Acer Inc.)
Acer ePower Management (HKLM\...\{58E5844B-7CE2-413D-83D1-99294BF6C74F}) (Version: 2.5.4310 - Acer Inc.)
Acer ePresentation Management (HKLM\...\{BF839132-BD43-4056-ACBF-4377F4A88E2A}) (Version: 2.5.4300 - Acer Inc.)
Acer eSettings Management (HKLM\...\{CE65A9A0-9686-45C6-9098-3C9543A412F0}) (Version: 2.5.4302 - Acer Inc.)
Acer GridVista (HKLM\...\GridVista) (Version: 2.72.317 - )
Acer Mobility Center Plug-In (HKLM\...\{11316260-6666-467B-AC34-183FCB5D4335}) (Version: 1.0.4301 - Acer Inc.)
Acer Registration (HKLM\...\Acer Registration) (Version:  - Acer - Leader Technologies)
Acer ScreenSaver (HKLM\...\{79DD56FC-DB8B-47F5-9C80-78B62E05F9BC}) (Version: 2.11.20071207 - Acer Inc.)
Activation Assistant for the 2007 Microsoft Office suites (HKLM\...\Activation Assistant for the 2007 Microsoft Office suites) (Version:  - Microsoft Corporation)
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0 - Microsoft Corporation) Hidden
Adobe Flash Player 19 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 19.0.0.185 - Adobe Systems Incorporated)
Adobe Flash Player 19 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 19.0.0.185 - Adobe Systems Incorporated)
Adobe Reader X (10.1.15) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.15 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM\...\Adobe Shockwave Player) (Version: 11.6.5.635 - Adobe Systems, Inc.)
Broadcom Gigabit Integrated Controller (HKLM\...\{FC57FC53-104C-415C-98D7-B05E659461A9}) (Version: 10.50.08 - Broadcom Corporation)
Business Contact Manager for Outlook 2007 SP2 (HKLM\...\Business Contact Manager) (Version: 3.0.8619.1 - Microsoft Corporation)
Business Contact Manager for Outlook 2007 SP2 (Version: 3.0.8619.1 - Microsoft Corporation) Hidden
Coupon Printer for Windows (HKLM\...\Coupon Printer for Windows5.0.0.0) (Version: 5.0.0.0 - Coupons.com Incorporated)
CryptoPrevent (HKLM\...\{5C5B24E7-4694-4049-A222-CCE7D3FAC63F}_is1) (Version:  - Foolish IT LLC)
D3DX10 (Version: 15.4.2368.0902 - Microsoft) Hidden
EPSON NX100 Series Printer Uninstall (HKLM\...\EPSON NX100 Series) (Version:  - SEIKO EPSON Corporation)
Facebook Video Calling 3.1.0.521 (HKLM\...\{2091F234-EB58-4B80-8C96-8EB78C808CF7}) (Version: 3.1.521 - Skype Limited)
Google Talk Plugin (HKLM\...\{CA3DD97D-1FD7-37A7-BD5C-FC4430C8B8E6}) (Version: 5.41.2.0 - Google)
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6904.2028 - Google Inc.)
Google Toolbar for Internet Explorer (Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (Version: 1.2.183.13 - Google Inc.) Hidden
Google Update Helper (Version: 1.3.28.15 - Google Inc.) Hidden
HDAUDIO Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFAOR2C06_118) (Version:  - )
HP Deskjet 3050A J611 series Basic Device Software (HKLM\...\{AB2228C5-EA86-44E1-AFF6-58B9CC260CE3}) (Version: 23.0.504.0 - Hewlett-Packard Co.)
HP Deskjet 3050A J611 series Help (HKLM\...\{97DDCAB8-B770-4089-A10F-67568069D78A}) (Version: 140.0.2.2 - Hewlett Packard)
HP Deskjet 3050A J611 series Product Improvement Study (HKLM\...\{C40DCEE3-A564-4692-B1D5-DA1F252BA3BC}) (Version: 23.0.504.0 - Hewlett-Packard Co.)
HP LaserJet P1000 series (HKLM\...\HP LaserJet P1000 series) (Version:  - )
HP Photo Creations (HKU\S-1-5-21-534116950-1332898044-2559044525-1003\...\HP Photo Creations) (Version: 1.0.0.18332 - HP)
HP Update (HKLM\...\{DDD5104F-1C44-49EB-9E6B-29EC5D27658B}) (Version: 5.002.007.004 - Hewlett-Packard)
HPSSupply (HKLM\...\{7902E313-FF0F-4493-ACB1-A8147B78DCD0}) (Version: 2.1.1.0000 - Hewlett Packard Development Company L.P.)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - )
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - )
Junk Mail filter update (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Launch Manager (HKLM\...\LManager) (Version:  - )
LightScribe  1.4.142.1 (Version: 1.4.142.1 - hxxp://www.lightscribe.com) Hidden
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB979906) (HKLM\...\M979906) (Version:  - )
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 2003 Web Components (HKLM\...\{90A40409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Office 2007 Primary Interop Assemblies (HKLM\...\{50120000-1105-0000-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{91120000-0031-0000-0000-0000000FF1CE}_PROHYBRIDR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Live Add-in 1.5 (HKLM\...\{F40BBEC7-C2A4-4A00-9B24-7A055A2C5262}) (Version: 2.0.4024.1 - Microsoft Corporation)
Microsoft Office Outlook Connector (HKLM\...\{95140000-007A-0409-0000-0000000FF1CE}) (Version: 14.0.5118.5000 - Microsoft Corporation)
Microsoft Office Small Business Connectivity Components (HKLM\...\{A939D341-5A04-4E0A-BB55-3E65B386432D}) (Version: 2.0.7024.0 - Microsoft Corporation)
Microsoft Office XP Professional with FrontPage (HKLM\...\{90280409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.6626.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft SQL Server 2005 (HKLM\...\Microsoft SQL Server 2005) (Version:  - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server Native Client (HKLM\...\{7670D32F-DAE6-4E49-8C8B-B3F08B5B1686}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft SQL Server Setup Support Files (English) (HKLM\...\{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft SQL Server VSS Writer (HKLM\...\{E7084B89-69E0-46B3-A118-8F99D06988CD}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
MrvlUsgTracking (HKLM\...\{02C85EC5-E864-4847-AF55-42730861004C}) (Version: 1.0.0 - Marvell)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
NTI Backup NOW! 4.7 (HKLM\...\InstallShield_{1598034D-7147-432C-8CA8-888E0632D124}) (Version: 1.00.0000 - NewTech Infosystems)
NTI Backup NOW! 4.7 (Version: 1.00.0000 - NewTech Infosystems) Hidden
NTI CD & DVD-Maker (HKLM\...\InstallShield_{1577A05B-EE62-4BBC-9DB7-FE748FA44EC2}) (Version: 7 - NewTech Infosystems)
NTI CD & DVD-Maker (Version: 7 - NewTech Infosystems) Hidden
NTI Shadow (HKLM\...\InstallShield_{6F7EA6CA-79F4-44A0-A370-8E82BB16534A}) (Version: 3.7.6.37 - NewTech Infosystems)
NTI Shadow (Version: 3.7.6.37 - NewTech Infosystems) Hidden
Octoshape add-in for Adobe Flash Player (HKU\S-1-5-21-534116950-1332898044-2559044525-1003\...\Octoshape add-in for Adobe Flash Player) (Version:  - )
PowerDVD (HKLM\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version: 7.32.3730a.0 - CyberLink Corporation)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5543 - Realtek Semiconductor Corp.)
Segoe UI (Version: 15.4.2271.0615 - Microsoft Corp) Hidden
Skype Click to Call (HKLM\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 6.9.12585 - Skype Technologies S.A.)
Skype™ 7.12 (HKLM\...\{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.12.101 - Skype Technologies S.A.)
swMSM (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 10.0.15.0 - Synaptics)
Texas Instruments PCIxx21/x515/xx12 drivers. (HKLM\...\InstallShield_{BE1826A9-7EEE-492A-B3BC-DEF3DFAE37EE}) (Version: 2.00.0002 - Texas Instruments Inc.)
TIPCI (Version: 2.00.0002 - Texas Instruments Inc.) Hidden
TomTom HOME Visual Studio Merge Modules (HKLM\...\{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}) (Version: 1.0.2 - TomTom International B.V.)
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{91120000-0031-0000-0000-0000000FF1CE}_PROHYBRIDR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0 - DivX, Inc) Hidden
Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Sync (HKLM\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Yahoo! Extras (HKLM\...\Yahoo! Customizations) (Version:  - )
Yahoo! Install Manager (HKLM\...\YInstHelper) (Version:  - )
Yahoo! Internet Mail (HKLM\...\Yahoo! Internet Mail) (Version:  - )
Yahoo! Toolbar (HKLM\...\Yahoo! Companion) (Version:  - )

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{022105BD-948A-40C9-AB42-A3300DDF097F}\localserver32 -> C:\Users\Allen\AppData\Local\Google\Update\GoogleUpdate.exe (Google Inc.)
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{035FBE31-3755-450A-A775-5E6BBD43D344}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.135\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{039B2CA5-3B41-4D93-AD77-47D3293FC5CB}\InprocServer32 -> C:\Program Files\Skype\Plugin Manager\ezPMUtils.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{095A2EEC-F7FE-42E8-96FB-C20E53081908}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.99\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{0E55CBE1-B06A-49B6-AD8D-9EFAA0160C6F}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.57\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.25.5\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{1423F872-3F7F-4E57-B621-8B1A9D49B448}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.27.5\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{1FD1FE74-9E3C-4C1C-AEEB-AAB592AD770F}\localserver32 -> C:\Users\Allen\AppData\Local\Facebook\Update\FacebookUpdate.exe (Facebook Inc.)
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{218D2740-5A50-42A8-AB9F-62FF1B168782}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.69\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{22181302-A8A6-4F84-A541-E5CBFC70CC43}\localserver32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.28.15\GoogleUpdateOnDemand.exe (Google Inc.)
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{29A96789-9595-4947-BEDB-0FCC776F7DB8}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.2.183.39\goopdate.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{2F0E2680-9FF5-43C0-B76E-114A56E93598}\localserver32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.28.15\GoogleUpdateOnDemand.exe (Google Inc.)
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{320F0FDB-BE0A-4648-9D18-4A2C3448C007}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.79\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.23.9\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{39125640-8D80-11DC-A2FE-C5C455D89593}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Google Talk Plugin\googletalkax.dll (Google)
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{42481700-CF3C-4D05-8EC6-F9A1C57E8DC0}\InprocServer32 -> C:\Program Files\Skype\Plugin Manager\ezPMUtils.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{51F9E8EF-59D7-475B-A106-C7EA6F30C119}\localserver32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.28.15\GoogleUpdateOnDemand.exe (Google Inc.)
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{5C8C2A98-6133-4EBA-BBCC-34D9EA01FC2E}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.28.1\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{5E71E4F3-E8C7-4906-9626-973E418762B6}\InprocServer32 -> C:\Users\Allen\AppData\Local\Facebook\Update\1.2.205.0\goopdate.dll (Facebook Inc.)
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{62A0D750-DED9-448C-B693-406B34BB0892}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.145\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{634059C0-D264-4B2C-AE80-F73E48D33E5B}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.123\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{6D7374DE-63AA-473C-8C02-60D9CDCD84C5}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.153\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{78550997-5DEF-4A8A-BAF9-D5774E87AC98}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.28.13\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{8B9F5BF4-0407-4BB2-9FED-4C0372DABD00}\localserver32 -> C:\Users\Allen\AppData\Local\Facebook\Video\Skype\FacebookVideoCallingProxy.exe (Skype Limited)
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.24.15\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{9356e2bb-6c9a-43c0-a771-5cacbdab6afe}\InprocServer32 -> C:\Users\Allen\AppData\Roaming\HP Photo Creations\RLPNUpload.dll (RocketLife)
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{A45426FB-E444-42B2-AA56-419F8FBEEC61}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.22.3\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{A54D478D-4F70-4F72-9A74-17C9986E35AB}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.165\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{AB9F4455-E591-4132-A386-0B91EAEDB96C}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Google Talk Plugin\o1dax.dll (Google)
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{C3101A8B-0EE1-4612-BFE9-41FFC1A3C19D}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.28.15\npGoogleUpdate3.dll (Google Inc.)
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{C3BC25C0-FCD3-4F01-AFDD-41373F017C9A}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.26.9\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{C442AC41-9200-4770-8CC0-7CDB4F245C55}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.28.15\npGoogleUpdate3.dll (Google Inc.)
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{C5A2122B-A05B-4FD8-AE49-91990AE10998}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.115\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{CBE9C57E-FFA9-4123-8354-AD360D6DD3CC}\InprocServer32 -> C:\Users\Allen\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll (Skype Limited)
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{cc05a616-ddb3-4cc0-9a21-dc0e9962b444}\InprocServer32 -> C:\Users\Allen\AppData\Roaming\HP Photo Creations\ContentMan.dll (RocketLife)
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.25.11\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{D0D38C6E-BF64-4C42-840D-3E0019D9F7A6}\InprocServer32 -> C:\Program Files\Skype\Plugin Manager\ezPMUtils.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{D1EDC4F5-7F4D-4B12-906A-614ECF66DDAF}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.28.15\psuser.dll (Google Inc.)
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{DB25D157-76D4-41C1-97B5-359E4A4CECEB}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.65\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{E67BE843-BBBE-4484-95FB-05271AE86750}\localserver32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.28.15\GoogleUpdateOnDemand.exe (Google Inc.)
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.28.15\psuser.dll (Google Inc.)
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{EB06378B-ABB6-4B3C-9B40-D488DD8A6E93}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.22.5\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{FB994D36-B312-46CE-A40B-CF63980641F9}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.111\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.24.7\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{ff280b55-14f1-49ae-b40f-15f5294ce630}\InprocServer32 -> C:\Users\Allen\AppData\Roaming\HP Photo Creations\RocketEngine.dll (Visan inc.)

==================== Restore Points =========================

20-08-2015 13:11:53 Scheduled Checkpoint
24-08-2015 22:15:58 Scheduled Checkpoint
25-08-2015 18:51:20 Windows Update
31-08-2015 13:47:45 Scheduled Checkpoint
01-09-2015 11:19:00 Windows Update
04-09-2015 18:59:06 Windows Update
05-09-2015 22:45:52 Scheduled Checkpoint
11-09-2015 21:40:53 Windows Update
11-09-2015 21:51:48 Windows Update
12-09-2015 20:34:38 Windows Update
17-09-2015 17:29:30 Scheduled Checkpoint
18-09-2015 10:37:58 Windows Update
19-09-2015 17:35:02 Scheduled Checkpoint
21-09-2015 14:47:00 Windows Backup
21-09-2015 14:55:10 Windows Backup
22-09-2015 20:43:36 Windows Update
29-09-2015 13:49:15 Windows Update
29-09-2015 17:46:26 Removed TomTom HOME.
11-10-2015 05:37:54 Windows Update

==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2006-11-02 07:23 - 2012-03-22 09:06 - 00000098 ____A C:\Windows\system32\Drivers\etc\hosts

127.0.0.1       localhost
::1       localhost

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {0F78976D-73EC-4883-A29C-608DA2104C16} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2015-09-14] (Adobe Systems Incorporated)
Task: {1340E10F-6A32-40A5-AB16-57CC12318002} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-04-25] (Google Inc.)
Task: {18176CC6-1A9D-47F1-A26B-13910E7F909E} - System32\Tasks\HPCustParticipation HP Deskjet 3050A J611 series => C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\HPCustPartic.exe [2011-03-30] (Hewlett-Packard Co.)
Task: {1A4242C0-60C1-4610-A9FE-9D7141CE1931} - System32\Tasks\{99258A10-6B3B-429F-8C29-27D864D109A3} => C:\Program Files\Skype\Phone\Skype.exe [2015-09-28] (Skype Technologies S.A.)
Task: {26597DBB-F5CA-4CAA-B86E-BC0A98609B82} - System32\Tasks\HP Photo Creations Communicator => C:\Users\Allen\AppData\Roaming\HP Photo Creations\Communicator.exe [2011-05-13] ()
Task: {2FA7A48B-76EB-49C5-857F-1258373A5860} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-534116950-1332898044-2559044525-1003Core => C:\Users\Allen\AppData\Local\Google\Update\GoogleUpdate.exe [2015-08-30] (Google Inc.)
Task: {3CF60298-04EC-49DC-BDF6-2B76712045AB} - System32\Tasks\{DF166A33-0B21-42D0-9A6C-D6935E90AB73} => pcalua.exe -a C:\PROGRA~1\SOFTON~1\UNWISE.EXE -c C:\PROGRA~1\SOFTON~1\INSTALL.LOG
Task: {499D5A06-9F22-447F-BCE9-4946F822C169} - System32\Tasks\{5CAFF5CB-CA6E-4A8F-9E7A-D47D6B66AE7E} => pcalua.exe -a "C:\Users\Allen\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\MLFL9HM6\SetupFSCopilot16[1].exe" -d C:\Users\Allen
Task: {58AE6357-C600-41C8-A2E0-0B4DF5811076} - System32\Tasks\FacebookUpdateTaskUserS-1-5-21-534116950-1332898044-2559044525-1003UA => C:\Users\Allen\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-10-06] (Facebook Inc.)
Task: {645EA812-B73C-4E18-9181-34DB80502938} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-04-25] (Google Inc.)
Task: {6AF0F6F3-A64E-4D6E-BFF1-D03992F2E9F9} - System32\Tasks\{858EA598-D309-4606-BEBC-70EF9403C894} => pcalua.exe -a "C:\Users\Allen\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\07L2HA66\SetupFSInn13B2_3[2].exe" -d C:\Users\Allen
Task: {714E4DED-E175-4C9D-831E-E337DC543BFC} - System32\Tasks\{D8721F9D-7F92-4077-B56D-66C255E56643} => pcalua.exe -a "C:\ProgramData\{174892B1-CBE7-44F5-86FF-AB555EFD73A3}\Microsoft Office Activation Assistant.exe" -c REMOVE=TRUE MODIFY=FALSE
Task: {7DC317EB-164C-41F4-9D21-72EFD94806A7} - System32\Tasks\{6E5A1472-C989-48BA-8778-96025461C0AC} => pcalua.exe -a C:\Users\Allen\Desktop\VirtumundoBeGone.exe -d C:\Users\Allen\Desktop
Task: {89192796-C51B-456B-A050-D5E3C45A5D6D} - System32\Tasks\{D5FE861A-C79C-4D59-A538-F3923F67D2A2} => pcalua.exe -a "C:\Users\Allen\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3ZVZEMVG\SetupFSInn12[1].exe" -d C:\Users\Allen
Task: {BE22A2C9-84B7-40C2-80DB-4EE9515DCD3D} - System32\Tasks\{D785B799-7774-474C-96E6-0D20036729B1} => pcalua.exe -a "C:\Program Files\Fs2002 And Fs2004 Easy Installer Utility!\eesi.exe" -d "C:\Program Files\Fs2002 And Fs2004 Easy Installer Utility!"
Task: {C1EB9403-15B9-4A46-9032-A5525EF30E5F} - System32\Tasks\{F6F3960B-7566-4264-9DD1-908FEFD7C1D5} => pcalua.exe -a "C:\Program Files\FSFDT\uninstallFSCopilot.exe"
Task: {C4DF8714-3D5B-4F78-AD03-1D5BCFEAFECD} - System32\Tasks\{262F4346-CCEC-4F15-B1D1-AB3419B87696} => pcalua.exe -a D:\setuppls.exe -d D:\ -c /AUTORUN
Task: {C9306C47-F213-4E0D-AE44-D5DBECC04F9C} - System32\Tasks\{88C44967-8EF0-4D52-9323-80C4B50F3543} => pcalua.exe -a "C:\Users\Allen\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\O7KXWM6P\wmp11-windowsxp-x86-enu[1].exe" -d C:\Windows\system32
Task: {CE16C034-B03F-4132-8CD6-063422115D25} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2015-09-27] (Adobe Systems Incorporated)
Task: {D0F03E06-D15C-45B5-86C8-A93F58BBF3EC} - System32\Tasks\Microsoft\Windows\RestartManager\{9388B6A3-309E-4d7f-B8A8-B87168832CB9} => C:\Windows\system32\rmclient.exe [2006-11-02] (Microsoft Corporation)
Task: {DBAB3616-414F-42C3-BD2F-79AC04CD09E3} - System32\Tasks\PDVDServ.EXE_1322400303 => C:\Program Files\CyberLink\PowerDVD\PDVDServ.EXE [2008-01-22] (Cyberlink Corp.)
Task: {F8E07DE8-CE5F-4FDC-951D-69BA2E61FBAC} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-534116950-1332898044-2559044525-1003UA => C:\Users\Allen\AppData\Local\Google\Update\GoogleUpdate.exe [2015-08-30] (Google Inc.)
Task: {FA8D32A9-622D-4C18-95C5-09B4106AD01C} - System32\Tasks\FacebookUpdateTaskUserS-1-5-21-534116950-1332898044-2559044525-1003Core => C:\Users\Allen\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-10-06] (Facebook Inc.)
Task: {FCFA6D6A-FA88-4452-98C5-BFF7A63332CF} - System32\Tasks\{F39A87A9-2776-4442-96B8-82EFD761788E} => pcalua.exe -a "C:\Program Files\Microsoft Games\FS2002\FSUNINSTALL.EXE" -c /runtemp /addremove

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-534116950-1332898044-2559044525-1003Core.job => C:\Users\Allen\AppData\Local\Facebook\Update\FacebookUpdate.exe
Task: C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-534116950-1332898044-2559044525-1003UA.job => C:\Users\Allen\AppData\Local\Facebook\Update\FacebookUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-534116950-1332898044-2559044525-1003Core.job => C:\Users\Allen\AppData\Local\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-534116950-1332898044-2559044525-1003UA.job => C:\Users\Allen\AppData\Local\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\HP Photo Creations Communicator.job => C:\Users\Allen\AppData\Roaming\HP Photo Creations\Communicator.exe
Task: C:\Windows\Tasks\User_Feed_Synchronization-{81269CAB-AB40-4890-B356-37C309F68D20}.job => C:\Windows\system32\msfeedssync.exe

==================== Loaded Modules (Whitelisted) ==============

2008-09-17 17:27 - 2007-11-27 22:54 - 00110592 _____ () C:\Acer\Mobility Center\MobilityService.exe
2008-09-17 17:27 - 2007-11-27 19:08 - 00032768 _____ () C:\Acer\Mobility Center\MobilityInterface.dll
2011-03-30 18:19 - 2011-03-30 18:19 - 01841000 _____ () C:\Windows\system32\HPScanTRDrv_DJ3050A_J611.dll
2008-09-17 17:26 - 2007-12-19 22:09 - 00024576 _____ () C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
2008-09-17 17:26 - 2007-12-19 22:09 - 00118784 _____ () C:\Acer\Empowering Technology\eSettings\Service\eSettings.Model.Computer.dll
2008-09-17 17:26 - 2007-12-19 22:08 - 00032768 _____ () C:\Acer\Empowering Technology\eSettings\Service\eSettings.Model.ComputerInterfaces.dll
2008-09-17 17:26 - 2007-12-19 22:08 - 00118784 _____ () C:\Acer\Empowering Technology\eSettings\Service\eSettings.Model.Library.dll
2008-09-17 17:26 - 2007-12-19 22:09 - 00006656 _____ () C:\Acer\Empowering Technology\eSettings\Service\CPUID.dll
2008-09-17 17:21 - 2007-09-20 18:01 - 00208896 _____ () C:\Acer\Empowering Technology\EPOWER\SysHook.dll
2008-05-02 01:15 - 2008-05-02 01:15 - 00004608 _____ () C:\Program Files\Unlocker\UnlockerHook.dll
2008-01-03 06:00 - 2008-01-03 06:00 - 00227888 _____ () C:\Acer\Empowering Technology\eDataSecurity\x86\ShowErrMsg.dll
2008-09-17 18:08 - 2003-06-07 18:30 - 00057344 _____ () C:\Program Files\Launch Manager\PowerUtl.dll
2008-05-02 01:15 - 2008-05-02 01:15 - 00015872 _____ () C:\Program Files\Unlocker\UnlockerAssistant.exe
2008-03-26 05:23 - 2008-01-09 22:43 - 00057344 _____ () C:\Acer\Empowering Technology\Acer.Empowering.Framework.DialogManager.dll
2008-03-26 05:23 - 2008-01-09 22:42 - 00024576 _____ () C:\Acer\Empowering Technology\Acer.Empowering.Framework.PasswordSetting.dll
2008-09-17 17:22 - 2007-09-11 13:59 - 00307200 _____ () C:\Acer\Empowering Technology\ePresentation\ePresentationCTL.dll
2008-09-17 17:25 - 2007-12-20 17:58 - 00679936 _____ () C:\Acer\Empowering Technology\eLock\eLockCTL.dll
2008-09-17 17:26 - 2007-12-19 22:09 - 00028672 _____ () C:\Acer\Empowering Technology\eSettings\eSettings.Plugin.dll
2008-09-17 17:26 - 2007-12-19 22:08 - 00032768 _____ () C:\Acer\Empowering Technology\eSettings.Model.ComputerInterfaces.dll
2008-09-17 17:26 - 2007-12-19 22:08 - 03420160 _____ () C:\Acer\Empowering Technology\eSettings\eSettings.View.dll
2008-09-17 17:26 - 2007-12-19 22:08 - 00155648 _____ () C:\Acer\Empowering Technology\eSettings\eSettings.Presenter.dll
2008-09-17 17:23 - 2007-12-20 15:33 - 00249856 _____ () C:\Acer\Empowering Technology\eNet\eNetPlugin.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)

==================== Safe Mode (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" value will be restored.)

==================== EXE Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)

==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)

==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-534116950-1332898044-2559044525-1003\Control Panel\Desktop\\Wallpaper -> C:\Users\Public\Pictures\Sample Pictures\Autumn Leaves.jpg
DNS Servers: 192.168.2.1 - 142.166.166.166
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 2) (ConsentPromptBehaviorUser: 1) (EnableLUA: 1)
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)

==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [WinCollab-Out-UDP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-In-UDP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-Out-TCP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-In-TCP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-DFSR-Out-TCP] => (Allow) %SystemRoot%\system32\dfsr.exe
FirewallRules: [WinCollab-DFSR-In-TCP] => (Allow) %SystemRoot%\system32\dfsr.exe
FirewallRules: [{C9EF5EDA-50C2-4BE3-97E4-588F170D901D}] => (Allow) C:\Program Files\Common Files\Mcafee\MNA\McNaSvc.exe
FirewallRules: [{E01BE071-B00A-491D-BB6A-556CA52ABD35}] => (Allow) C:\Program Files\CyberLink\PowerDVD\PowerDVD.EXE
FirewallRules: [{47620D60-F3FA-4BF0-A495-1D203C176DA8}] => (Allow) C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
FirewallRules: [{74D7467A-EEFF-44B9-A907-702E9A129F00}] => (Allow) C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
FirewallRules: [{48617D48-7F68-434D-8342-547FE235771E}] => (Allow) C:\Program Files\Yahoo!\Messenger\YServer.exe
FirewallRules: [{C9E71106-7B3B-4CFD-8DA6-D011E8B77B56}] => (Allow) C:\Program Files\Yahoo!\Messenger\YServer.exe
FirewallRules: [TCP Query User{C17E2344-6137-465B-AAD7-44082193412C}C:\program files\internet explorer\iexplore.exe] => (Block) C:\program files\internet explorer\iexplore.exe
FirewallRules: [UDP Query User{BE179C4E-9D59-4E72-AC3B-3B90A91F09D7}C:\program files\internet explorer\iexplore.exe] => (Block) C:\program files\internet explorer\iexplore.exe
FirewallRules: [{F2DDA02E-CD32-4E79-9071-6112EE455060}] => (Allow) C:\Program Files\LimeWire\LimeWire.exe
FirewallRules: [{6BDC7595-0823-450D-B246-90610F59F8B5}] => (Allow) C:\Program Files\LimeWire\LimeWire.exe
FirewallRules: [TCP Query User{F10592A5-F603-4E2C-820C-146E3AF4244A}C:\program files\internet explorer\iexplore.exe] => (Block) C:\program files\internet explorer\iexplore.exe
FirewallRules: [UDP Query User{1D334044-58D8-40A6-8171-FA7A85505F92}C:\program files\internet explorer\iexplore.exe] => (Block) C:\program files\internet explorer\iexplore.exe
FirewallRules: [TCP Query User{5C24DAE7-542C-4D56-B1A4-78BB24E21C26}C:\program files\limewire\limewire.exe] => (Allow) C:\program files\limewire\limewire.exe
FirewallRules: [UDP Query User{725C063C-259C-4DC9-B60C-A56B6230D1FF}C:\program files\limewire\limewire.exe] => (Allow) C:\program files\limewire\limewire.exe
FirewallRules: [{390E7292-8F7E-443E-8784-B7F50965A7B1}] => (Allow) C:\Windows\System32\spool\drivers\w32x86\3\HP1006MC.EXE
FirewallRules: [{A8123CDB-6339-4EDC-B3BE-4B0AB039EA18}] => (Allow) C:\Windows\System32\spool\drivers\w32x86\3\HP1006MC.EXE
FirewallRules: [{7D48202A-539A-4356-A2FE-88E5F9372552}] => (Allow) C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
FirewallRules: [{3947B629-6FBA-4962-8A79-545551BA0E0E}] => (Allow) C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
FirewallRules: [TCP Query User{ABA9C176-A253-44C7-8ED1-33F62868C50B}C:\program files\bittorrent\bittorrent.exe] => (Allow) C:\program files\bittorrent\bittorrent.exe
FirewallRules: [UDP Query User{AA4C98B2-CBED-4F05-BD2A-9B1555A857B1}C:\program files\bittorrent\bittorrent.exe] => (Allow) C:\program files\bittorrent\bittorrent.exe
FirewallRules: [{FB6B0841-AEE2-4FC5-AF28-34DA925E84AC}] => (Allow) C:\Program Files\Windows Live\Messenger\msnmsgr.exe
FirewallRules: [{4C76D121-C306-41BD-A695-84DCCFF0828A}] => (Allow) svchost.exe
FirewallRules: [{A619DE9B-E9A6-4B30-BFF3-E5BC3B852692}] => (Allow) C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe
FirewallRules: [{EF7CD1E1-272B-4F16-BBBD-B26D7FE38820}] => (Allow) C:\Program Files\Skype\Phone\Skype.exe
FirewallRules: [{A43D41CC-946D-4BF5-9DEE-9B49A12FF698}] => (Allow) C:\Program Files\Windows Live\Contacts\wlcomm.exe
FirewallRules: [{396CE697-5AD3-422F-8E81-719CE1A61410}] => (Allow) LPort=2869
FirewallRules: [{BD673127-28AE-4D20-A67C-D13822D08483}] => (Allow) LPort=1900
FirewallRules: [{F5A2B141-767C-46A3-A4A6-13B3784D26B4}] => (Allow) LPort=80
FirewallRules: [{37753C3E-74FE-46F9-892F-61305A197DAD}] => (Allow) LPort=80
FirewallRules: [{F6688556-B806-4927-9655-8396D02B81D1}] => (Allow) LPort=80
FirewallRules: [{E4D2FBD9-ED9A-4925-9CDE-3BE742D85E47}] => (Allow) C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe
FirewallRules: [{58DCA8E1-C0CF-45B1-9030-C7D2468851DF}] => (Allow) C:\Users\Allen\AppData\Local\Facebook\Video\Skype\FacebookVideoCalling.exe
FirewallRules: [{DA23D471-DD9A-49CD-977A-19F9E4072849}] => (Allow) C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\DeviceSetup.exe
FirewallRules: [{9D8F25DF-6FF0-4F70-863B-35223BF19B2F}] => (Allow) C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\HPNetworkCommunicator.exe
StandardProfile\AuthorizedApplications: [C:\Acer\Empowering Technology\eDataSecurity\x86\eDSfsu.exe] => Enabled:eDSfsu
StandardProfile\AuthorizedApplications: [C:\Acer\Empowering Technology\eDataSecurity\x86\encryption.exe] => Enabled:encryption
StandardProfile\AuthorizedApplications: [C:\Acer\Empowering Technology\eDataSecurity\x86\decryption.exe] => Enabled:decryption
StandardProfile\AuthorizedApplications: [C:\Acer\Empowering Technology\eDataSecurity\x86\eDSMgr.exe] => Enabled:eDSMgr
StandardProfile\AuthorizedApplications: [C:\Acer\Empowering Technology\eDataSecurity\x86\eDStbmngr.exe] => Enabled:eDStbmngr
StandardProfile\AuthorizedApplications: [C:\Acer\Empowering Technology\eDataSecurity\x64\eDSfsu.exe] => Enabled:eDSfsu
StandardProfile\AuthorizedApplications: [C:\Acer\Empowering Technology\eDataSecurity\x64\encryption.exe] => Enabled:encryption
StandardProfile\AuthorizedApplications: [C:\Acer\Empowering Technology\eDataSecurity\x64\decryption.exe] => Enabled:decryption
StandardProfile\AuthorizedApplications: [C:\Acer\Empowering Technology\eDataSecurity\x64\eDSMgr.exe] => Enabled:eDSMgr
StandardProfile\AuthorizedApplications: [C:\Acer\Empowering Technology\eDataSecurity\x64\eDStbmngr.exe] => Enabled:eDStbmngr

==================== Faulty Device Manager Devices =============

Name: Microsoft ISATAP Adapter #4
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

Name: Microsoft ISATAP Adapter #3
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

Name: Microsoft ISATAP Adapter #5
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

Name: Microsoft Tun Miniport Adapter #2
Description: Microsoft Tun Miniport Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunmp
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Name: Broadcom NetLink ™ Gigabit Ethernet
Description: Broadcom NetLink ™ Gigabit Ethernet
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Broadcom
Service: b57nd60x
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

==================== Event log errors: =========================

Application errors:
==================
Error: (10/15/2015 06:16:21 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
Description: The entry <C:\USERS\ALLEN\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK POWERDVD\UNINSTALL POWERDVD.LNK> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog

Details:
 A device attached to the system is not functioning.   (0x8007001f)

Error: (10/15/2015 06:16:21 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
Description: The entry <C:\USERS\ALLEN\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK POWERDVD\UNINSTALL POWERDVD.LNK> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog

Details:
 A device attached to the system is not functioning.   (0x8007001f)

Error: (10/15/2015 06:16:21 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
Description: The entry <C:\USERS\ALLEN\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK POWERDVD\READ ME.LNK> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog

Details:
 A device attached to the system is not functioning.   (0x8007001f)

Error: (10/15/2015 06:16:21 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
Description: The entry <C:\USERS\ALLEN\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK POWERDVD\READ ME.LNK> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog

Details:
 A device attached to the system is not functioning.   (0x8007001f)

Error: (10/15/2015 06:16:20 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
Description: The entry <C:\USERS\ALLEN\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK POWERDVD\ONLINE REGISTRATION.LNK> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog

Details:
 A device attached to the system is not functioning.   (0x8007001f)

Error: (10/15/2015 06:16:20 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
Description: The entry <C:\USERS\ALLEN\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK POWERDVD\ONLINE REGISTRATION.LNK> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog

Details:
 A device attached to the system is not functioning.   (0x8007001f)

Error: (10/15/2015 06:16:20 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
Description: The entry <C:\USERS\ALLEN\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK POWERDVD\POWERDVD HELP FILE.LNK> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog

Details:
 A device attached to the system is not functioning.   (0x8007001f)

Error: (10/15/2015 06:16:20 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
Description: The entry <C:\USERS\ALLEN\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK POWERDVD\POWERDVD HELP FILE.LNK> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog

Details:
 A device attached to the system is not functioning.   (0x8007001f)

Error: (10/15/2015 06:16:20 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
Description: The entry <C:\USERS\ALLEN\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK POWERDVD\CYBERLINK POWERDVD.LNK> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog

Details:
 A device attached to the system is not functioning.   (0x8007001f)

Error: (10/15/2015 06:16:20 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
Description: The entry <C:\USERS\ALLEN\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK POWERDVD\CYBERLINK POWERDVD.LNK> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog

Details:
 A device attached to the system is not functioning.   (0x8007001f)

System errors:
=============
Error: (10/20/2015 05:37:26 PM) (Source: DCOM) (EventID: 10005) (User: )
Description: 1053WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (10/20/2015 05:37:26 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: Windows Search%%1053

Error: (10/20/2015 05:37:26 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: 30000Windows Search

Error: (10/20/2015 05:06:45 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: Parallel port driver%%1058

Error: (10/20/2015 05:06:43 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D215781D-019E-4FA0-903D-0CDCDE13A4F5}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (10/15/2015 08:50:38 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: Parallel port driver%%1058

Error: (10/15/2015 08:50:37 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D215781D-019E-4FA0-903D-0CDCDE13A4F5}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (10/15/2015 06:15:15 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: Parallel port driver%%1058

Error: (10/15/2015 06:15:14 PM) (Source: Microsoft-Windows-ResourcePublication) (EventID: 1002) (User: NT AUTHORITY)
Description: Provider\Microsoft.Base.Publication/Publication/Computer

Error: (10/15/2015 06:15:14 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D215781D-019E-4FA0-903D-0CDCDE13A4F5}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

CodeIntegrity:
===================================
  Date: 2015-09-29 13:38:13.759
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Kaspersky Lab\Kaspersky Internet Security 16.0.0\KLDISKX86\kldisk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-09-29 13:38:12.574
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Kaspersky Lab\Kaspersky Internet Security 16.0.0\KLDISKX86\kldisk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-09-29 13:38:11.388
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Kaspersky Lab\Kaspersky Internet Security 16.0.0\KLDISKX86\kldisk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-09-29 13:38:10.249
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Kaspersky Lab\Kaspersky Internet Security 16.0.0\KLDISKX86\kldisk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-09-29 13:38:08.799
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Kaspersky Lab\Kaspersky Internet Security 16.0.0\KLBACKUPDISKX86\klbackupdisk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-09-29 13:38:07.629
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Kaspersky Lab\Kaspersky Internet Security 16.0.0\KLBACKUPDISKX86\klbackupdisk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-09-29 13:38:06.381
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Kaspersky Lab\Kaspersky Internet Security 16.0.0\KLBACKUPDISKX86\klbackupdisk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-09-29 13:38:05.133
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Kaspersky Lab\Kaspersky Internet Security 16.0.0\KLBACKUPDISKX86\klbackupdisk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-09-29 13:38:03.885
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Kaspersky Lab\Kaspersky Internet Security 16.0.0\KLBACKUPFLTX86\600\klbackupflt.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-09-29 13:38:02.746
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Kaspersky Lab\Kaspersky Internet Security 16.0.0\KLBACKUPFLTX86\600\klbackupflt.sys because the set of per-page image hashes could not be found on the system.

==================== Memory info ===========================

Processor: Intel® Pentium® Dual CPU T2390 @ 1.86GHz
Percentage of memory in use: 65%
Total physical RAM: 3061.68 MB
Available physical RAM: 1063.69 MB
Total Virtual: 7081.75 MB
Available Virtual: 4920.12 MB

==================== Drives ================================

Drive c: (ACER) (Fixed) (Total:232.88 GB) (Free:162.89 GB) NTFS ==>[drive with boot components (obtained from BCD)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 232.9 GB) (Disk ID: 059CAD89)
Partition 1: (Active) - (Size=232.9 GB) - (Type=07 NTFS)

==================== End of Addition.txt ============================

 

 


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#2
BrianDrab

BrianDrab

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Hi and welcome to Geeks To Go. Before we get started it's important for you to have an AV installed. Until we clean your machine, please download and install Microsoft Security Essentials. Let me know when this is complete and we will continue. Thank you.


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#3
puthu

puthu

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Thank you Brian Drab,

 

I found it difficult to locate the installer file. When i clicked on the download icon, it said thank you for downloading but no screen popped up to help with the installation. Then i scrolled down to manually locate a link under the support page. It took about 15 minutes for the download. Its done now.

 

also, can u suggest a good av ?

Thanks


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#4
BrianDrab

BrianDrab

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  • Malware Removal
  • 3,583 posts
also, can u suggest a good av ?

 

I personally feel that Microsoft Security Essentials is the best AV for Windows Vista. Unless you are looking for firewalls and extra security measures I think the protection is fine. If for some reason you don't like Microsoft Security Essentials, another decent free one is Avast. If you really are set on a paid antivirus, ESET is a good one.

 

OK, please do the following.

 

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

 

Step#2 - AdWCleaner
1. Please download AdwCleaner by Xplode onto your desktop.
2. Close all open programs and internet browsers.
3. Right-click on AdwCleaner.exe and select Run as administrator to run the tool. Click I agree if you agree with the terms of use.
4. Click on Scan.
5. After the scan is complete click on "Cleaning"
6. Confirm each time with Ok.
7. Your computer will be rebooted automatically. A text file will open after the restart.
8. Please post the content of that logfile with your next answer.
9. If need be, you can also find the logfile at C:\AdwCleaner\AdwCleaner[C1].txt as well.

 

Items for your next post

1. Fixlog.txt

2. Adwcleaner log

 

Attached Files


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#5
puthu

puthu

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Hi Brian,

 

Thanks for the info, i was wondering "just a question" forgive my ignorance : can i install avast while Microsoft essentials is running and have both av run at the same time ?

 

Here are the files as requested :

 

fixlog.txt :

 

Fix result of Farbar Recovery Scan Tool (x86) Version:22-10-2015
Ran by Allen (2015-10-23 02:44:07) Run:1
Running from C:\Users\Allen\Desktop
Loaded Profiles: Allen (Available Profiles: Allen)
Boot Mode: Normal

==============================================

fixlist content:
*****************
CreateRestorePoint:
HKLM\...\Run: [] => [X]
ShellExecuteHooks:  - {AEB6717E-7E19-11d0-97EE-00C04FD91972} -  No File [ ]
HKU\S-1-5-21-534116950-1332898044-2559044525-1003\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
Toolbar: HKU\S-1-5-21-534116950-1332898044-2559044525-1003 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
Toolbar: HKU\S-1-5-21-534116950-1332898044-2559044525-1003 -> No Name - {3507FA00-ADA2-4A02-99B9-51AD26CA9120} -  No File
FF HKLM\...\Firefox\Extensions: [[email protected]] - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\FFExt\[email protected] => not found
FF HKLM\...\Firefox\Extensions: [[email protected]] - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\FFExt\[email protected] => not found
CHR Extension: (Kaspersky Protection) - C:\Users\Allen\AppData\Local\Google\Chrome\User Data\Default\Extensions\dbhjdbfgekjfcfkkfjjmlmojhbllhbho [2015-01-23]
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{035FBE31-3755-450A-A775-5E6BBD43D344}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.135\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{039B2CA5-3B41-4D93-AD77-47D3293FC5CB}\InprocServer32 -> C:\Program Files\Skype\Plugin Manager\ezPMUtils.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{095A2EEC-F7FE-42E8-96FB-C20E53081908}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.99\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{0E55CBE1-B06A-49B6-AD8D-9EFAA0160C6F}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.57\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.25.5\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{1423F872-3F7F-4E57-B621-8B1A9D49B448}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.27.5\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{218D2740-5A50-42A8-AB9F-62FF1B168782}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.69\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{29A96789-9595-4947-BEDB-0FCC776F7DB8}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.2.183.39\goopdate.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{320F0FDB-BE0A-4648-9D18-4A2C3448C007}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.79\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.23.9\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{42481700-CF3C-4D05-8EC6-F9A1C57E8DC0}\InprocServer32 -> C:\Program Files\Skype\Plugin Manager\ezPMUtils.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{5C8C2A98-6133-4EBA-BBCC-34D9EA01FC2E}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.28.1\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{62A0D750-DED9-448C-B693-406B34BB0892}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.145\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{634059C0-D264-4B2C-AE80-F73E48D33E5B}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.123\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{6D7374DE-63AA-473C-8C02-60D9CDCD84C5}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.153\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{78550997-5DEF-4A8A-BAF9-D5774E87AC98}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.28.13\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.24.15\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{A45426FB-E444-42B2-AA56-419F8FBEEC61}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.22.3\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{A54D478D-4F70-4F72-9A74-17C9986E35AB}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.165\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{C3BC25C0-FCD3-4F01-AFDD-41373F017C9A}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.26.9\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{C5A2122B-A05B-4FD8-AE49-91990AE10998}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.115\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.25.11\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{D0D38C6E-BF64-4C42-840D-3E0019D9F7A6}\InprocServer32 -> C:\Program Files\Skype\Plugin Manager\ezPMUtils.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{DB25D157-76D4-41C1-97B5-359E4A4CECEB}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.65\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{EB06378B-ABB6-4B3C-9B40-D488DD8A6E93}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.22.5\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{FB994D36-B312-46CE-A40B-CF63980641F9}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.21.111\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\Allen\AppData\Local\Google\Update\1.3.24.7\psuser.dll => No File
EmptyTemp:
*****************

Restore point was successfully created.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\\ => value removed successfully.
HKLM\Software\Microsoft\Windows\CurrentVersion\explorer\ShellExecuteHooks\\{AEB6717E-7E19-11d0-97EE-00C04FD91972} => value removed successfully.
HKCR\CLSID\{AEB6717E-7E19-11d0-97EE-00C04FD91972} => key not found.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003\SOFTWARE\Policies\Microsoft\Internet Explorer" => key removed successfully.
HKU\S-1-5-21-534116950-1332898044-2559044525-1003\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} => value removed successfully.
HKCR\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068} => key not found.
HKU\S-1-5-21-534116950-1332898044-2559044525-1003\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{3507FA00-ADA2-4A02-99B9-51AD26CA9120} => value removed successfully.
HKCR\CLSID\{3507FA00-ADA2-4A02-99B9-51AD26CA9120} => key not found.
HKLM\Software\Mozilla\Firefox\Extensions\\[email protected] => value removed successfully.
HKLM\Software\Mozilla\Firefox\Extensions\\[email protected]rsky.ru => value removed successfully.
C:\Users\Allen\AppData\Local\Google\Chrome\User Data\Default\Extensions\dbhjdbfgekjfcfkkfjjmlmojhbllhbho => moved successfully
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{035FBE31-3755-450A-A775-5E6BBD43D344}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{039B2CA5-3B41-4D93-AD77-47D3293FC5CB}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{095A2EEC-F7FE-42E8-96FB-C20E53081908}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{0E55CBE1-B06A-49B6-AD8D-9EFAA0160C6F}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{1423F872-3F7F-4E57-B621-8B1A9D49B448}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{218D2740-5A50-42A8-AB9F-62FF1B168782}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{29A96789-9595-4947-BEDB-0FCC776F7DB8}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{320F0FDB-BE0A-4648-9D18-4A2C3448C007}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{42481700-CF3C-4D05-8EC6-F9A1C57E8DC0}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{5C8C2A98-6133-4EBA-BBCC-34D9EA01FC2E}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{62A0D750-DED9-448C-B693-406B34BB0892}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{634059C0-D264-4B2C-AE80-F73E48D33E5B}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{6D7374DE-63AA-473C-8C02-60D9CDCD84C5}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{78550997-5DEF-4A8A-BAF9-D5774E87AC98}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{A45426FB-E444-42B2-AA56-419F8FBEEC61}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{A54D478D-4F70-4F72-9A74-17C9986E35AB}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{C3BC25C0-FCD3-4F01-AFDD-41373F017C9A}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{C5A2122B-A05B-4FD8-AE49-91990AE10998}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{D0D38C6E-BF64-4C42-840D-3E0019D9F7A6}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{DB25D157-76D4-41C1-97B5-359E4A4CECEB}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{EB06378B-ABB6-4B3C-9B40-D488DD8A6E93}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{FB994D36-B312-46CE-A40B-CF63980641F9}" => key removed successfully.
"HKU\S-1-5-21-534116950-1332898044-2559044525-1003_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}" => key removed successfully.
EmptyTemp: => 1.8 GB temporary data Removed.

The system needed a reboot.

==== End of Fixlog 02:45:16 ====

 

Adwcleaner:

# AdwCleaner v5.014 - Logfile created 23/10/2015 at 03:20:29
# Updated 18/10/2015 by Xplode
# Database : 2015-10-18.5 [Server]
# Operating system : Windows Vista ™ Home Premium Service Pack 2 (x86)
# Username : Allen - ALLEN-PC
# Running from : C:\Users\Allen\Desktop\AdwCleaner.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

[-] Folder Deleted : C:\Program Files\Coupons
[-] Folder Deleted : C:\Program Files\Yahoo!\Companion
[!] Folder Not Deleted : C:\Program Files\Coupons
[-] Folder Deleted : C:\ProgramData\Browser
[-] Folder Deleted : C:\ProgramData\Yahoo! Companion
[-] Folder Deleted : C:\ProgramData\myturbopc.com
[-] Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Coupons
[!] Folder Not Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Coupons
[-] Folder Deleted : C:\Users\Allen\AppData\Local\SafeWeb
[-] Folder Deleted : C:\Users\Allen\AppData\Roaming\myturbopc.com
[-] Folder Deleted : C:\Users\Allen\AppData\Roaming\Yahoo!\Companion

***** [ Files ] *****

***** [ DLLs ] *****

***** [ Shortcuts ] *****

***** [ Scheduled tasks ] *****

***** [ Registry ] *****

[-] Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
[-] Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
[-] Key Deleted : HKLM\SOFTWARE\Classes\AppID\YMERemote.DLL
[-] Key Deleted : HKLM\SOFTWARE\Classes\YBrowserToolbar.YBrowserToolbar.1
[-] Key Deleted : HKLM\SOFTWARE\Classes\YBrowserToolbar.YBrowserToolbar
[-] Key Deleted : HKCU\Software\Classes\CLSID\{9C4EFBD5-1ADF-41E6-BE26-AF44326E30E4}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9C4EFBD5-1ADF-41E6-BE26-AF44326E30E4}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FCE1662E-06F1-413D-80CB-33D456D1CFCB}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8233093C-178B-484B-979E-3C6B5B147DBC}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{B722ED8B-0B38-408E-BB89-260C73BCF3D4}
[-] Key Deleted : HKCU\Software\MyTurboPC.com
[-] Key Deleted : HKCU\Software\Yahoo\Companion
[-] Key Deleted : HKCU\Software\Yahoo\YFriendsBar
[-] Key Deleted : HKCU\Software\AppDataLow\Software\Yahoo\Companion
[-] Key Deleted : HKLM\SOFTWARE\LookSafe
[-] Key Deleted : HKLM\SOFTWARE\MyTurboPC.com
[-] Key Deleted : HKLM\SOFTWARE\Yahoo\Companion
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Yahoo! Toolbar
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Yahoo! Companion
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Coupon Printer for Windows5.0.0.0
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Yahoo! Companion
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Coupon Printer for Windows5.0.0.0
[!] Key Not Deleted : HKU\S-1-5-21-534116950-1332898044-2559044525-1003\Software\AppDataLow\Software\Yahoo\Companion

***** [ Web browsers ] *****

[-] [C:\Users\Allen\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com

*************************

:: Winsock settings cleared

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [3219 bytes] ##########

 

Cheers


  • 0

#6
BrianDrab

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You never want to have more than one Antivirus installed on your machine. This can cause conflicts and performance issues. So if you want to install Avast, you would first uninstall MSE and then install Avast. But please wait until we resolve your issues before doing so.

 

Can you let me know if your performance issues are still apparent? If so, can you let me know how you check your email? Do you use an email client or do you open a browser and log in to a specific site to access email.

 

Thanks.


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#7
puthu

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Hi Brian,

 

Seems like the problem has gone away. I can type every letter now. Thats wonderful.

 

I use internet explorer to access emails. I think i am going to keep the microsoft security essentials instead.

 

Is there anything else I should be doin ? Malware scanning maybe ?

 

 


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#8
BrianDrab

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Excellent news. I would like to do another couple scans. Please do the following.

 

Step#1 - Malwarebytes Scan


  • Download Malwarebytes to your desktop from here.
  • Right-click on the file that is downloaded to your desktop and select Run as administrator. Answer Yes when asked to Allow.
  • Select the appropriate language and click OK.
  • Click Next.
  • Select "I accept the agreement" and click Next.
  • Click Next
  • Change the install path if desired. Normally you will keep this as is. Click Next.
  • Click Next again.
  • Click Next again.
  • Click Install.
  • Uncheck "Enable free trial of Malwarebytes Anti-Malware Premium".
  • Click Finish
  • If an update is found you will be prompted to download and install. Go ahead.
  • Click the Settings button and then the Detection and Protection tab. Then check the box to Scan for rootkits. as shown below.
  • ScanForRootkits.JPG
     
  • Click the Scan button at the top of the form and then click Start Scan button and let complete.
  • If malware was detected you can now click the Remove Selected Button. If no malware was detected you can skip the rest of these bullet items and go to the next step which is to retrieve the Malwarebytes log.
  • RemoveSelected.JPG
  • Once the malware is removed you may get a prompt asking you to reboot. Note: Please answer Yes.
  • Restart.JPG.

 
Step#2 - Retrieve Malwarebytes Log
1. Open up the Malwarebytes program again if it's not already. You can simply double click on the shortcut on your desktop that says "Malwarebytes Anti-Malware".
2. Click the History button as shown in the picture below.
3. Click Application Logs as shown in the picture below.
4. Click on the most recent Scan Log as shown in the picture below.
ApplicationLog.JPG
 
5. The Scanning History Log screen will open. Click the Export button in the lower left and choose Copy to Clipboard. Paste the info into your next post (Right-click your mouse in the post and select Paste).
ScanningHistory.JPG

 


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#9
puthu

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Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 24/10/2015
Scan Time: 12:10:42 AM
Logfile:
Administrator: Yes

Version: 2.2.0.1024
Malware Database: v2015.10.24.01
Rootkit Database: v2015.10.23.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows Vista Service Pack 2
CPU: x86
File System: NTFS
User: Allen

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 311735
Time Elapsed: 45 min, 30 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)


  • 0

#10
BrianDrab

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Everything looks good. If you have no further questions, I'll leave you with the following.

 

OK! Well done, your computer is clean again! :thumbsup: Part of our jobs here is to help you clean your computer. But beyond that and just as important is to provide you with some information to keep you safe and secure on the net as well as to share knowledge. Following is that information.
 
1. Clean Up!
We need to remove all the tools that we used so that should you ever be re-infected, you will download updated versions which may have updated detection logic.
1. Download Delfix from here.
2. Ensure everything is checked.
3. Click Run.
Note: The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply.
Note: Delete any  other .bat, .log, .reg, .txt,  and any other files created during this process, and left on the desktop and empty the Recycle Bin.
 
2. Windows Updates
Another essential task is to keep your computer updated with the latest operating system patches and security fixes. Windows Updates are constantly being revised to combat the newest hacks and threats. Microsoft releases security updates that help your computer from becoming vulnerable. It is best if you have these set to download automatically. Follow the instructions below to ensure your settings are optimal.
1. Click the Start Orb in the lower left corner of the screen.
2. Type Windows Update in the search box that appears
3. Click on the Windows Update program that appears in the search results.
Windows%20Update.JPG
4. Click on Change Settings.
CheckForUpdates.JPG
5. Select "Install updates automatically (recommended)" from the Important updates drop-down.
WUChangeSettings.JPG
6. Choose a day and a time when you know the computer will be on and connected to the internet. The default is 3:00AM every day.
7. Ensure that all of the other check boxes are checked.
8. Click OK.
 
3. Keeping Programs Updated
You need to ensure that any programs installed on your machine are kept current. The bad guys exploit vulnerabilities that are found in older versions of software. A very good piece of software that keeps your programs up-to-date is Secunia Personal Software Inspector (PSI). You can download and install it from here. You can read more information about this free software as well as a video walkthrough from here.
 
4. Antimalware- Preventative
Note: Let's keep Malwarebytes installed as it's a fantastic piece of software. Malwarebytes is an anti-malware software and not an antivirus software so it won't conflict with the Antivirus that you are running. I would recommend that you open up this program, allow it to update and scan your machine at least quarterly...monthly if you can.
 
5. Crypto Warning!!!! - Complete Data Loss can occur!
There are particularly nasty infections out there at the moment that encrypt your data and hold it for ransom. You may read more about this here.
 


  • Download CryptoPrevent free for home use here following the instructions below.
  • Save the file to your desktop from the link above and then open the program by clicking Run when prompted from your browser or by going to the desktop where the file was saved and double-clicking.
  • Accept all the defaults during the install. The last screen of the install has a checkmark in "Launch CryptoPrevent". This is good and will launch the program once you click Finish.
  • You will get a prompt asking if you purchased a Product Key for Automatic Updates. You can answer No.
  • You will then be prompted to learn more about automatic updates or if you want to purchase a key. This is up to you but you don't have to.
  • You will be prompted to click OK to continue and select your protection level. Go ahead and click OK.
  • Click the Apply button to set Default protection.
  • You may get a message stating that Windows Sidebar and Desktop Gadgets are a major security vulnerability and asking you if you want to disable them. If you don't use these features, answer Yes.
  • That's it. The protection is in place.

Note: The free version doesn't provide automatic updates. Periodically, you should open up the program (there is a shortcut on your desktop now) and select the Updates! menu....and select Check for Updates to see if there are any as this infection has serious consequences.
 
UpdatesV7.4.11.JPG
 

 

 
For more information about computer security and how to protect yourself when on the internet, please read this guide Best Practices for Safe Computing
 
OK, all the best, and stay safe!
 
Items for your next post
1. Contents of the delfix log


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#11
puthu

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Thanks Brian Drab, that was a great help ! Its such a comfort to know the computer is clean. I am so glad. You did a great job !

 

Info as requested :

 

# DelFix v1.011 - Logfile created 24/10/2015 at 13:44:27
# Updated 18/08/2015 by Xplode
# Username : Allen - ALLEN-PC
# Operating System : Windows Vista ™ Home Premium Service Pack 2 (32 bits)

~ Activating UAC ... OK

~ Removing disinfection tools ...

Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\Users\Allen\Desktop\FRST-OlderVersion
Deleted : C:\Users\Allen\Desktop\Addition.txt
Deleted : C:\Users\Allen\Desktop\AdwCleaner.exe
Deleted : C:\Users\Allen\Desktop\Fixlog.txt
Deleted : C:\Users\Allen\Desktop\FRST.exe
Deleted : C:\Users\Allen\Desktop\FRST.txt
Deleted : HKLM\SOFTWARE\AdwCleaner

~ Creating registry backup ... OK

~ Cleaning system restore ...

Deleted : RP #1714 [Windows Update | 10/24/2015 03:20:32]

New restore point created !

~ Resetting system settings ... OK

########## - EOF - ##########

 

 


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#12
BrianDrab

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.


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