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can't change mouse pointer speed


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#1
discostew

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i am running windows xp on a toshiba laptop and i am using a usb mouse. i am trying to speed up the pointer motion of my mouse but when i go to control panel -> mouse -> pointer options, the "motion" section, which is supposed to let my change pointer speed, is grey and i can't use the slider. the "snap to" section is also grey. this happens regardless of whether i use the usb mouse or the touchpad built in to the laptop. i don't know if this info helps but when i use the touchpad, the pointer moves much faster than when i use the usb mouse. can anyone help me to change my pointer speed?
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#2
discostew

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anyone? i'd really appreciate an answer to this.
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#3
discostew

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one of you guys must have come across this before
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#4
gerryf

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start > run
devmgmt.msc
<enter>

Click VIEW > HIDDEN DEVICES

uninstall everything under MOUSE.

Reboot your computer.

reinstall the mouse drivers and touchpad drivers (get newest ones before you begin)
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#5
discostew

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thanks for the reply gerryf. i did what you said but i still have the same problem. FYI, after rebooting the computer, i used the device manager > right clicked on the usb mouse > update driver... is there anything else i can try?
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#6
gerryf

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did you remove it, not reinstall?

And did you install the software that came with the mouse.

This is not a driver issue, per se...it is a software issue...reinstalling the original drivers will reinstall the software.

What kind of mouse do you have?
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#7
discostew

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nevermind, it worked. after i rebooted, it needed me to reboot again, i just didn't see the window asking me to do so. thanks.
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#8
gerryf

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great !
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