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how to remove "help_decrypt" [Closed]


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#1
mikhail_tal

mikhail_tal

    New Member

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Hello

 

My computer has been infected with cryptolocker/cryptowall (help_decrypt)

 

Plz help me 

 

Best Regards


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#2
Dakeyras

Dakeyras

    Anti-Malware Mammoth

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Hi and welcome to Geeks to Go. :)

Most unfortunately not a lot on the positive side I can advise I'm afraid, however the below article may be of some assistance:-

CryptoWall and HELP_DECRYPT Ransomware Information Guide and FAQ

And you may be able to recover some data via the various methodology's described in the aforementioned article. Ultimately you may just have to consider a reformat or the hard-drive and reinstallation of the Windows operating system etc.
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#3
Dakeyras

Dakeyras

    Anti-Malware Mammoth

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  • 9,684 posts

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.


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