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Computer running 1000's of java processes and pointer just spinnin


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#16
snowysdad43

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It i updated and removed old version 7-80  


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#17
emeraldnzl

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How is the machine?


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#18
snowysdad43

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Seems good  i am able to work in normal mode 

did i have a virus or just my old computer messing up :) ?


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#19
emeraldnzl

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did i have a virus or just my old computer messing up :) ?

 

I think some adware which messed things up some. :)

 

Let's run a last scan before I post instructions to remove the tools we have been using.

 

Please run a free online scan with the ESET Online Scanner

Vista / Win7 users: Right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator.

Windows 8 & 8.1 users may face another warning from the Windows SmartScreen Protection - please click More information and Run.

Note: This scan works with Internet Explorer or Mozilla FireFox.

If using Mozilla Firefox you may need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.

Disable your security programs.

  • Click the blue Run ESET Online Scanner box
  • Tick the box next to YES, I accept the Terms of Use
     then click on: Start
  • You may see a panel towards the top of the screen telling you the website wants to install an addon... click and allow/install to install. If your firewall asks whether you want to allow installation, say yes. If asked, click yes to allow the program to run on your computer.
  • Check "Enable detection of potentially unwanted applications"
  • Click on Start and say yes to allow the program to proceed.
  • The virus signature database will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically. The scan may take several hours.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed click "List of found threats" and click again on Copy to clipboard. Open notepad and past in the clipboard list. Save it as ESET log somewhere that you can find .
  • After that click the button "Back"
  • Select and check Uninstall application on close and Delete quarantined files.
  • Then click on: Finish
  • Copy and paste the ESET log back here and tell me how your machine is now.

 

 


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#20
snowysdad43

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Im sorry emerald a little confused im browsing and posting in chrome do i have to use eset  with Ie of ff only ?


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#21
emeraldnzl

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Hmm... I don't use Chrome so haven't tested it but go to the link and you will see Chrome is supported but you will likely be prompted to download esetsmartinstaller_enu.exe or similar, just as you would for Firefox. I have Firefox and it works perfectly for me.  :) 


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#22
snowysdad43

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:spoton:


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#23
emeraldnzl

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Look forward to hearing how it goes. :thumbsup:


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#24
snowysdad43

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Ok  so seems eset found 2 issues and only removed 1  

here is the log 

C:\Users\todd\Downloads\FLVPlayer-Chrome.exe NSIS/TrojanDownloader.Adload.AP trojan
C:\Documents and Settings\todd\Downloads\FLVPlayer-Chrome.exe NSIS/TrojanDownloader.Adload.AP trojan cleaned by deleting - quarantined

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#25
emeraldnzl

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Ok  so seems eset found 2 issues and only removed 1 


Navigate to C:\Users\todd\Downloads and delete FLVPlayer-Chrome.exe if it is there.

After that

We have a couple of last steps to perform and then you're all set. :)

To clear away the tools we have been using download Delfix from here. You will be taken to the download page. Just wait and shortly the download will appear.

Put a check (tick) in the following boxes:
 

  • Remove disinfection tools
  • Purge System Restore
  • Reset System Settings

    Then click Run

The tool will run for a short time. When completed a notepad window will open with a log. Please copy and paste the log back here.

Any remaining tools may be deleted.

-------------------------------------------------------------------------------------------------------------------

A reminder:  Remember to (re-install if uninstalled during cleaning) update and turn back on any anti-malware programs you may have turned off during the cleaning process.
-------------------------------------------------------------------------------------------------------------------

Here are some things that I think are worth having a look at if you don't already know about them:

---------------------------------------------------------------------------------------------------------------------

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article Strong passwords: How to create and use them.

----------------------------------------------------------------------------------------------------------------------

So many of us use Facebook nowadays. Go here for a guide to Facebook security.

--------------------------------------------------------------------------------------------------------------------

CryptoLocker Warning

There is a particularly nasty infection out there at the moment.

Go here for information about CryptoLocker Ransomeware

Download CryptoPrevent free for home use.

--------------------------------------------------------------------------------------------------------------------

Hola users warning.

If you use the Hola VPN (Virtual Private Network) you should be aware that you might be compromised. See here.

--------------------------------------------------------------------------------------------------------------------

To help protect your computer in the future:



If you do not already have automatic updates set then it is recommended that you do set Windows to check, download and install your updates automatically.

    * Click Start > Control Panel > System and Security > Windows Update
    * Under Windows Update click on Turn automatic updating on or off
    * Check items shown to ensure you receive updates automatically. Click OK.

Be aware of what emails you open and websites you visit.

Go here for some good advice about how to prevent infection.

For some common sense advice about protecting your computer read How to boost your malware defense and protect your PC

A fun way to check your online safety literacy.

Quiz - getsafeonline

Have a safe and happy computing day!


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#26
snowysdad43

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# DelFix v1.011 - Logfile created 27/11/2015 at 23:18:56
# Updated 18/08/2015 by Xplode
# Username : todd - OFFICECOMPUTER
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
 
~ Removing disinfection tools ...
 
Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\Users\todd\Desktop\AdwCleaner.exe
Deleted : C:\Users\todd\Desktop\esetsmartinstaller_enu.exe
Deleted : C:\Users\todd\Desktop\Fixlog.txt
Deleted : C:\Users\todd\Desktop\FRST64.exe
Deleted : C:\Users\todd\Desktop\FSS (1).exe
Deleted : C:\Users\todd\Desktop\FSS.exe
Deleted : C:\Users\todd\Desktop\FSS.txt
Deleted : C:\Users\todd\Desktop\JRT.exe
Deleted : C:\Users\todd\Desktop\JRT.txt
Deleted : C:\Users\todd\Desktop\TFC (1).exe - Shortcut.lnk
Deleted : C:\Users\todd\Downloads\TFC (1).exe
Deleted : HKLM\SOFTWARE\OldTimer Tools
Deleted : HKLM\SOFTWARE\AdwCleaner
 
~ Cleaning system restore ...
 
Deleted : RP #340 [Device Driver Package Install: Avast Network Service | 08/11/2015 22:33:20]
Deleted : RP #341 [Windows Update | 08/12/2015 15:30:00]
Deleted : RP #342 [Windows Update | 08/12/2015 18:29:11]
Deleted : RP #343 [Windows Update | 08/16/2015 15:18:04]
Deleted : RP #344 [Windows Update | 08/19/2015 11:40:26]
Deleted : RP #345 [Removed Dell DataSafe Local Backup | 08/19/2015 19:40:53]
Deleted : RP #346 [Removed Apple Software Update | 08/19/2015 19:44:20]
Deleted : RP #347 [Removed Apple Application Support | 08/19/2015 19:44:58]
Deleted : RP #348 [Restore Operation | 08/19/2015 20:21:55]
Deleted : RP #349 [avast! antivirus system restore point | 08/19/2015 20:29:14]
Deleted : RP #350 [Device Driver Package Install: Avast Network Service | 08/19/2015 20:31:28]
Deleted : RP #351 [Windows Update | 08/19/2015 20:35:09]
Deleted : RP #352 [Windows Update | 08/19/2015 20:41:50]
Deleted : RP #353 [Restore Operation | 08/19/2015 22:08:55]
Deleted : RP #354 [Windows Update | 08/23/2015 11:28:27]
Deleted : RP #355 [Windows Update | 08/26/2015 12:51:38]
Deleted : RP #356 [avast! antivirus system restore point | 08/27/2015 23:28:44]
Deleted : RP #357 [Device Driver Package Install: Avast Network Service | 08/27/2015 23:30:52]
Deleted : RP #358 [Windows Update | 08/27/2015 23:43:54]
Deleted : RP #359 [Windows Update | 08/31/2015 15:02:27]
Deleted : RP #360 [Windows Update | 09/04/2015 14:42:32]
Deleted : RP #361 [Windows Update | 09/08/2015 15:45:49]
Deleted : RP #362 [Windows Update | 09/10/2015 01:45:10]
Deleted : RP #363 [Windows Update | 09/15/2015 16:02:56]
Deleted : RP #364 [Windows Update | 09/22/2015 12:52:55]
Deleted : RP #365 [Windows Update | 09/25/2015 15:01:56]
Deleted : RP #366 [avast! antivirus system restore point | 09/26/2015 17:05:09]
Deleted : RP #367 [Device Driver Package Install: Avast Network Service | 09/26/2015 17:08:22]
Deleted : RP #368 [Windows Update | 09/29/2015 13:57:30]
Deleted : RP #369 [Windows Update | 10/02/2015 15:23:23]
Deleted : RP #370 [Windows Update | 10/06/2015 14:44:58]
Deleted : RP #371 [Windows Update | 10/08/2015 15:29:34]
Deleted : RP #372 [Windows Update | 10/13/2015 16:03:17]
Deleted : RP #373 [Windows Update | 10/14/2015 17:34:14]
Deleted : RP #374 [Windows Update | 10/16/2015 15:20:23]
Deleted : RP #375 [Windows Update | 10/20/2015 16:08:35]
Deleted : RP #376 [Windows Update | 10/27/2015 15:58:23]
Deleted : RP #377 [Windows Update | 11/03/2015 16:41:50]
Deleted : RP #378 [Windows Update | 11/06/2015 20:36:11]
Deleted : RP #379 [Windows Update | 11/10/2015 15:49:12]
Deleted : RP #380 [Windows Update | 11/11/2015 14:59:16]
Deleted : RP #381 [Windows Update | 11/13/2015 12:30:53]
Deleted : RP #382 [Windows Update | 11/17/2015 13:11:50]
Deleted : RP #383 [Removed Java 8 Update 51 | 11/22/2015 13:26:13]
Deleted : RP #384 [avast! antivirus system restore point | 11/24/2015 12:37:18]
Deleted : RP #385 [Device Driver Package Install: Avast Network Service | 11/24/2015 12:39:58]
Deleted : RP #386 [Windows Update | 11/28/2015 01:32:01]
 
New restore point created !
 
~ Resetting system settings ... OK
 
########## - EOF - ##########

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#27
emeraldnzl

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Delfix has removed TFC. TFC is not designed to work on Win 8 and above but works on earlier versions of Windows although it may not be as efficient on recent versions of associated programs.

 

If you would like to keep it, download TFC.exe from  here.

 

Everything else has worked fine. :thumbsup:

 


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#28
emeraldnzl

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Further to the above you can now reinstall Avast free if you wish or you may like to continue with the Microsoft option and download and install Microsoft Security Essentials  which is designed to work with Win 7 and above.
 


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#29
snowysdad43

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Thank you Emerald  you  saved my bacon once again  :)  

I am thinking of buying bitdefender security suite as i read it was rated very high for 2016 would you consider this a better option than free avast  considering i am not the most tech savy guy 


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#30
emeraldnzl

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I am thinking of buying bitdefender security suite as i read it was rated very high for 2016 would you consider this a better option than free avast  considering i am not the most tech savy guy

 

Fair enough, best of luck.

 

 

Thank you Emerald  you  saved my bacon once again   :)

 

You are very welcome. :happy:


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