I had a Macintosh before and just bought a new PC 3 month ago, I guess I wasn't very carrefull because two weeks ago I had a trojan virus on my computer, I did some research on the Internet and I found this forum.
I saw that you guys were able to solve several cases so I tried to clean up my computer using the software you mentioned. First, I launched Ewido, Hijackthis and then PandaActive Scan. I've copied my logs below.
My computer is still very slow and I can't switch from one user to another without crashing. I would like to know what steps to take to rectify this. I would also like to know if you could recommend a real effective program to protect my computer in the future?
Thanks a lot for your precious help!
Rodmanu
---------------------------------------------------------
Logfile of HijackThis v1.99.1
Scan saved at 4:52:15 PM, on 14/06/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
---------------------------------------------------------
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccProxy.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
C:\Program Files\Fichiers communs\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Fichiers communs\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Fichiers communs\Softwin\BitDefender Scan Server\bdss.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Softwin\BitDefender8\vsserv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\DU Meter\DUMeter.exe
C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr-ca\msnappau.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
C:\Program Files\Softwin\BitDefender8\bdoesrv.exe
C:\PROGRA~1\Softwin\BITDEF~1\bdnagent.exe
C:\Program Files\Le Robert\Le Petit Robert\prhyper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\StickyNote\StickyNote.exe
C:\Program Files\Extensis\Suitcase 9.2\Suitcase.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Manu\Bureau\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchmiracle.com/sp.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.locators.com/sidebar/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
R3 - URLSearchHook: (no name) - {BE89472C-B803-4D1D-9A9A-0A63660E0FE3} - C:\PROGRA~1\COPERN~1\COPERN~1.DLL
O2 - BHO: &EliteBar - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - C:\WINDOWS\EliteToolBar\EliteToolBar version 60.dll
(file missing)
O2 - BHO: &EliteSideBar - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - C:\WINDOWS\EliteSideBar\EliteSideBar 08.dll
(file missing)
O3 - Toolbar: &EliteBar - {825CF5BD-8862-4430-B771-0C15C5CA8DEF} - C:\WINDOWS\EliteToolBar\EliteToolBar version
60.dll (file missing)
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\\nTune.exe" clear
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [DU Meter] C:\Program Files\DU Meter\DUMeter.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr-ca\msnappau.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [salm] c:\temp\salm.exe
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\eliteecb32.exe
O4 - HKLM\..\Run: [wzmtarmv] C:\WINDOWS\wzmtarmv.exe
O4 - HKLM\..\Run: [BDMCon] C:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
O4 - HKLM\..\Run: [BDOESRV] C:\Program Files\Softwin\BitDefender8\bdoesrv.exe
O4 - HKLM\..\Run: [BDNewsAgent] C:\PROGRA~1\Softwin\BITDEF~1\bdnagent.exe
O4 - HKCU\..\Run: [Le Petit Robert Hyperappel] C:\Program Files\Le Robert\Le Petit Robert\prhyper.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Fichiers communs\Adobe\Calibration\Adobe Gamma
Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: StickyNote.lnk = C:\Program Files\StickyNote\StickyNote.exe
O4 - Global Startup: Suitcase Startup.lnk = ?
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Search Using Copernic Agent - res://C:\Program Files\Copernic
Agent\CopernicAgentExt.dll/INTEGRATION_MENU_SEARCHEXT
O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files\SourceTec\Sothink SWF
Quicker\InternetExplorer.htm
O8 - Extra context menu item: Télécharger avec FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Télécharger tout avec FlashGet - C:\Program Files\FlashGet\jc_all.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: (no name) - {0BCBCDD8-E5D9-417D-A752-C2DA929A21BF} - C:\PROGRA~1\COPERN~1\COPERN~1.DLL
O9 - Extra 'Tools' menuitem: Track Page Using Copernic Agent - {0BCBCDD8-E5D9-417D-A752-C2DA929A21BF} -
C:\PROGRA~1\COPERN~1\COPERN~1.DLL
O9 - Extra button: (no name) - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra 'Tools' menuitem: Launch Copernic Agent - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} -
C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra button: Copernic Agent - {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra button: Locators.com Search Bar - {A26ABCF0-1C8F-46e7-A67C-0489DC21B9CC} -
C:\WINDOWS\system32\Locators.dll (file missing)
O9 - Extra 'Tools' menuitem: Locators.com Search Bar - {A26ABCF0-1C8F-46e7-A67C-0489DC21B9CC} -
C:\WINDOWS\system32\Locators.dll (file missing)
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} -
C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\SourceTec\Sothink SWF
Quicker\InternetExplorer.htm
O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program
Files\SourceTec\Sothink SWF Quicker\InternetExplorer.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
http://v5.windowsupd...b?1111278765435
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Fichiers communs\Adobe Systems
Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Fichiers
communs\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Fichiers
communs\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Fichiers
communs\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Fichiers
communs\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Fichiers
communs\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Fichiers communs\Macromedia
Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton
Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton
AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation -
C:\PROGRA~1\FICHIE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers
communs\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec
Shared\SPBBC\SPBBCSvc.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program
Files\Softwin\BitDefender8\vsserv.exe" /service (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Fichiers
communs\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)
---------------------------------------------------------
PandaActiveScan 14/06/2005
---------------------------------------------------------
Incident Status Location
Virus:Trj/Shinwow.E Disinfected C:\Documents and Settings\Manu\Application
Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv684.jar-6c93babb-12938c18.zip[Matrix.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Manu\Application
Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv684.jar-6c93babb-12938c18.zip[Dummy.class]
Spyware:Spyware/ISTbar No disinfected C:\Documents and Settings\Manu\Local
Settings\Temp\fd7MaDb.exe
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\casino-ico.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\casino.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\dating-ico.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\dating.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\drugs-ico.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\drugs.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\fav-ico.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\fav.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\virus.bmp
---------------------------------------------------------
ewido security suite - Rapport de scan
---------------------------------------------------------
+ Créé le: 4:36:20 PM, 14/06/2005
+ Somme de contrôle: CF9ABBD0
+ Date des signatures: 14/06/2005
+ Version du moteur de recherche: v3.0
+ Temps: 276 min
+ Fichiers scannés: 447702
+ Vitesse: 27.00 Fichiers/Secondes
+ Fichers infectés: 5
+ Fichiers supprimés: 5
+ Fichiers mis en quarantaine: 5
+ Fichiers ne pouvant pas être ouverts: 0
+ Fichiers ne pouvant pas être nettoyés: 0
+ Liés: Oui
+ Cryptés: Oui
+ Archives: Oui
+ Elements scannés:
C:\
E:\
H:\
+ Résultats du scan:
C:\WINDOWS\Canada.exe -> Dialer.Generic -> Nettoyer et sauvegarder
C:\WINDOWS\EliteSideBar\EliteSideBar 08.dll -> Spyware.EliteBar.z -> Nettoyer et sauvegarder
C:\WINDOWS\system32\ide21201.vxd -> Spyware.MediaPass -> Nettoyer et sauvegarder
C:\WINDOWS\system32\Locators.dll -> Spyware.Locator.f -> Nettoyer et sauvegarder
E:\Installs\CRACKS\Crack Internet Security 2005\kgnis.exe -> TrojanDropper.Delf.fd -> Nettoyer et sauvegarder
::Fin du rapport