I updated & ran all the programs for suspected spyware/malware; I added RegistryFix from a recommendation on g2g site; wound up restoring the backup I made because the system went totally wrong. I do not know what I am doing.
Now, things are even worse. Every time I restart or log on Windows Installer starts up then something that says TrayApp at the top of the box says "please wait while windows configures TrayApp"; another box opens that says "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'TrayApp' disk and click OK." in another part of that same box is an open slot where it says: "Use source" & is pre-filled in with the number '1', beside there is the option to Browse.
What is going on????? As many times as I cancel it returns again & again & again. Eventually it ends but I have no idea what this means. I have tried inserting every CD from my Dell software & the MS office software; nothing works.
What do I do now? how can I SAFELY clean up my registry (registryfix found over 200 errors) and on top of it all, if I try to run Norton Systemworks One Button checkup, the system simply freezes up when it checks the Registry.
I think I have really messed things up & don't know how I did it or what to do to fix it. I thought restoring the backup from before I ran registryfix would work & all would be back to the sloooooooow way it was before; I was very mistaken.
Can anyone help? Please please please & thank you thank you thank you for any help you can give.