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Removal instructions for Bubble Dock

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Started by Metallica , Dec 17 2015 02:46 AM

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#1
Metallica
Posted 17 December 2015 - 02:46 AM

Metallica

    Spyware Veteran

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Content is republished with permission from Malwarebytes.

What is Bubble Dock?

The Malwarebytes research team has determined that Bubble Dock is adware. These adware applications display advertisements not originating from the sites you are browsing.

How do I know if my computer is affected by Bubble Dock?

You may see this entry in your list of installed programs:

warning4.png

and these warnings during install:

main.png

warning1.png

and this icon on your desktop:

icons.png

How did Bubble Dock get on my computer?

Adware applications use different methods for distributing themselves. This particular one is offered as a Windows utility.

How do I remove Bubble Dock?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted program.
  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete , make sure that everything is set to "Quarantine", and click Apply Actions.
  • Reboot your computer if prompted.
Is there anything else I need to do to get rid of Bubble Dock?
  • No, Malwarebytes' Anti-Malware removes Bubble Dock completely.
How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application and this guide have helped you eradicate this adware application.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Bubble Dock adware. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late.


protection1.png


Technical details for experts

You will see these signs in a HijackThis log:
O4 - HKCU\..\Run: [Bubble Dock] "C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\LBubble Dock.exe" /winstartup
You may see these signs in FRST logs:
 (Nosibay) C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\LBubble Dock.exe
 (Nosibay) C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\Bubble Dock.exe
 HKCU\...\Run: [Bubble Dock] => C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\LBubble Dock.exe [666384 2015-05-13] (Nosibay)
 C:\Users\{username}\Desktop\Bubble Dock.lnk
 C:\Users\{username}\AppData\Roaming\Nosibay
 C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Bubble Dock
 () C:\Users\{username}\AppData\Roaming\Bubble Dock.boostrap.log
 () C:\Users\{username}\AppData\Roaming\Bubble Dock.installation.log

Bubble Dock (HKCU\...\Bubble Dock) (Version:  - Nosibay)
Excerpt of the Malwarebytes Anti-Malware log (full log available on request):
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 17/12/2015
Scan Time: 08:48
Logfile: mbamBubbleDock.txt
Administrator: Yes

Version: 2.2.0.1020
Malware Database: v2015.12.17.02
Rootkit Database: v2015.12.16.01
License: Premium
Malware Protection: Disabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {username}

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 312521
Time Elapsed: 4 min, 34 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 2
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\LBubble Dock.exe, 3240, Delete-on-Reboot, [1c0a93133f4cc571cf9d8c1a52b26b95]
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\Bubble Dock.exe, 1752, Delete-on-Reboot, [ac7a871f6f1cfb3b521a0d99877daa56]

Modules: 0
(No malicious items detected)

Registry Keys: 3
PUP.Optional.Nosibay, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Bubble Dock, Quarantined, [5cca4462b3d893a3b0bc594d22e28e72], 
PUP.Optional.Nosibay, HKCU\SOFTWARE\Nosibay, Quarantined, [32f46a3caae15cdad1227634e51e18e8], 
PUP.Optional.BubbleDock, HKCU_Classes\BUBBLEDOCK, Quarantined, [889efda9a1ea68ce0df03fc71de720e0], 

Registry Values: 3
PUP.Optional.Nosibay, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|Bubble Dock, "C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\LBubble Dock.exe" /winstartup, Quarantined, [1c0a93133f4cc571cf9d8c1a52b26b95]
PUP.Optional.Nosibay, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\BUBBLE DOCK|Publisher, Nosibay, Quarantined, [e83e782e2962d660d3a1b057fb094db3]
PUP.Optional.BubbleDock, HKCU_Classes\BUBBLEDOCK, Bubble Dock add-in, Quarantined, [889efda9a1ea68ce0df03fc71de720e0]

Registry Data: 0
(No malicious items detected)

Folders: 259
PUP.Optional.BubbleDock, C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Bubble Dock, Quarantined, [998d8620dfacb284a9c1afc6679cf30d], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay, Delete-on-Reboot, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock, Delete-on-Reboot, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\cache, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\cache\reader, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\cache\reader\temp, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\locales, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\modules, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\modules\nosibox, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\modules\stickers, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\modules\tabs, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\modules\widgets, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\prefs, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\prefs\livesticker, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\prefs\theme, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\tmp, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 

Files: 1320
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\LBubble Dock.exe, Delete-on-Reboot, [1c0a93133f4cc571cf9d8c1a52b26b95], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\Bubble Dock.exe, Delete-on-Reboot, [ac7a871f6f1cfb3b521a0d99877daa56], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\Bubble Dock Uninstall.exe, Quarantined, [5cca4462b3d893a3b0bc594d22e28e72], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\Bubble Dock Update.exe, Quarantined, [db4b2e7816755fd74428c4e2b35148b8], 
PUP.Optional.Nosibay, C:\Users\{username}\Desktop\Install_BubbleDock.exe, Quarantined, [60c61e88e5a689ad9ecefaacc24234cc], 
PUP.Optional.BubbleDock, C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Bubble Dock\Bubble Dock.lnk, Quarantined, [998d8620dfacb284a9c1afc6679cf30d], 
PUP.Optional.BubbleDock, C:\Users\{username}\Desktop\Bubble Dock.lnk, Quarantined, [4bdb2383fd8eca6c9ecd8aebc53e5aa6], 
PUP.Optional.BubbleDock, C:\Users\{username}\AppData\Roaming\Bubble Dock.boostrap.log, Quarantined, [85a1d0d6fc8f8babec8facdeda295ea2], 
PUP.Optional.BubbleDock, C:\Users\{username}\AppData\Roaming\Bubble Dock.installation.log, Quarantined, [c85ec1e537546ccaa9d2c6c49b68e31d], 
PUP.Optional.BubbleDock, C:\Users\{username}\AppData\Local\Temp\Bubble Dock.txt, Quarantined, [0e18c6e092f91620f687fd8d8083d52b], 
PUP.Optional.BubbleDock, C:\Users\{username}\AppData\Local\Temp\LBubble Dock.txt, Quarantined, [50d6386e6427e155f48b85050003db25], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\CommonSrv.dll, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\gdiplus.dll, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\MFC71.dll, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\msvcp71.dll, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\msvcr71.dll, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\userlog.txt, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\version.ini, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\WindowsHook.dll, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\prefs\livesticker\tabs\ide815e2361a91486982e619c108bb8fa9\img\common\shopping_hommes_foot_universe.png, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\prefs\theme\BlackShadeLeft.png, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\prefs\theme\BlackShadeMid.png, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\prefs\theme\BlackShadeRight.png, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\tmp\dock.json, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 
PUP.Optional.Nosibay, C:\Users\{username}\AppData\Roaming\Nosibay\Bubble Dock\tmp\formlets_conf.json, Quarantined, [3fe7c4e2533878be2366b2e48e74946c], 

Physical Sectors: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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