I bought a new battery fro my daughter's old laptop. The laptop will not recognize the battery. We did a hard reset. We shut down, removed AC and battery, uninstalled driver. Put battery back in and rebooted just battery and let windows reinstall driver. Nothing. We have shut down and started with AC and when windows is up we plugged in battery. Nothing. Everything is pointing to a BIOS update and that is where I am at. The laptop works running on this battery that it will not recognize, so it is giving power!
Any help or ideas?
Thank you in advance.