[manthedent]

unfortunatly it did ask me for the cd

[Advertisements]

Something is not correct. Please do the following.

 

1. Click the Start button and select Run.

2. Type cmd in the Run box and click OK.

3. The command prompt window will open.

4. Copy/Paste the following into the command-prompt window and hit enter. Note: You will have to right-click in the command-prompt window and select Paste from the context menu.

reg query HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup /s > %userprofile%\desktop\query.txt && notepad %userprofile%\desktop\query.txt

 

5. Notepad will open with some text. Can you copy and paste this text into your next reply?

[BrianDrab]

Something is not correct. Please do the following.

 

1. Click the Start button and select Run.

2. Type cmd in the Run box and click OK.

3. The command prompt window will open.

4. Copy/Paste the following into the command-prompt window and hit enter. Note: You will have to right-click in the command-prompt window and select Paste from the context menu.

reg query HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup /s > %userprofile%\desktop\query.txt && notepad %userprofile%\desktop\query.txt

 

5. Notepad will open with some text. Can you copy and paste this text into your next reply?

[manthedent]

it says too many commands parameters

[BrianDrab]

OK, just paste in the following and hit enter. See if there is a file created on your desktop named query.txt. If so, please attach in your next reply.

 

reg query HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup /s > %userprofile%\desktop\query.txt

[manthedent]

past it on my browser?

[BrianDrab]

Paste it into the command-prompt window.

 

Did a file get created?

[manthedent]

no file creadted and got same error it says too many commands-line parameters

[manthedent]

can you do screen monitor and fix it?

[BrianDrab]

Unfortunately we are not allowed to do that.

 

Please paste the following into the command-prompt window, hit enter, and let me know what it says.

 

reg query HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

[manthedent]

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\family>reg query HKLM\SOFTWARE\Microsoft\Windows\Curre
ntVersion\Setup

! REG.EXE VERSION 3.0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup
    DriverCachePath     REG_EXPAND_SZ   %SystemRoot%\Driver Cache
    BootDir     REG_SZ  C:\
    PrivateHash REG_BINARY      FAEB73398C7D1AC3398F5F019BCF19B4
    Installation Sources        REG_MULTI_SZ    H:\I386\0\0
    SourcePath  REG_SZ  C:\
    ServicePackSourcePath       REG_SZ  H:\
    CDInstall   REG_DWORD       0x1
    LogLevel    REG_DWORD       0x0
    ServicePackCachePath        REG_SZ  c:\windows\ServicePackFiles\ServicePackC
ache

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\BaseWinOption
s

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ExceptionComp
onents

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Oc Manager

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\OOBE

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\OptionalCompo
nents

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatur
es

C:\Documents and Settings\family>

C:\Documents and Settings\family>

[BrianDrab]

Thanks for the info. Please do the following.

 

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop.  fixlist.txt   252bytes   150 downloads
Note. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

[manthedent]

Fix result of Farbar Recovery Scan Tool (x86) Version:06-01-2015
Ran by family (2016-01-06 21:27:12) Run:1
Running from C:\Documents and Settings\family\Desktop
Loaded Profiles: family (Available Profiles: family & Guest)
Boot Mode: Normal

==============================================

fixlist content:
*****************
cmd: reg add HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup /v ServicePackSourcePath /d "c:\windows\ServicePackFiles"

*****************


=========  reg add HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup /v ServicePackSourcePath /d "c:\windows\ServicePackFiles" =========

Value ServicePackSourcePath exists, overwrite(Y/N)?
The operation completed successfully

========= End of CMD: =========


==== End of Fixlog 21:27:13 ====

[BrianDrab]

Thanks. Let's do one ore.

 

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop.  fixlist.txt   40bytes   147 downloads
Note. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

[manthedent]

Fix result of Farbar Recovery Scan Tool (x86) Version:06-01-2015
Ran by family (2016-01-07 10:29:20) Run:2
Running from C:\Documents and Settings\family\Desktop
Loaded Profiles: family (Available Profiles: family & Guest)
Boot Mode: Normal

==============================================

fixlist content:
*****************
cmd: dir /ad /b c:\
*****************


=========  dir /ad /b c:\ =========

$AVG
AdwCleaner
cfcd32423b6d7117b301f5ce822c5320
Documents and Settings
FRST
i386
MSOCache
Program Files
RECYCLER
swsetup
System Volume Information
SYSTEM.SAV
Upload
WINDOWS

========= End of CMD: =========


==== End of Fixlog 10:29:20 ====

[BrianDrab]

Great.

 

Let's try the following again. Let me know if it goes through this time.

 

SFC Scan

1. Click the Start button and select Run.

2. Type cmd in the Run box and click OK.

3. The command prompt window will open.

4. Copy/Paste the following into the command-prompt window and hit enter. Note: You will have to right-click in the command-prompt window and select Paste from the context menu.

sfc /scannow

 

5. A Windows File Protection dialog box should appear stating "Please wait while Windows verifies that all prtected Windows files are intact and in their original versions.".

 

Allow this to run and let me know when it completes. Or if other dialogs come up please let me know what they are.

 

Thank you.