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Please help I was told that I have Koobface and I need to get it remov

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#1
jola06smith

jola06smith

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Please help I was told I have koobface by a Microsoft certfied tech...at 855-472-9850....how can I remove this....I just updated to Windows 10 and then this happen.


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#2
zep516

zep516

    Trusted Helper

  • Malware Removal
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Hello jola06smith,

I was told I have koobface by a Microsoft certfied tech...at 855-472-9850.


The number 1-855-472-9850 pop-up is classified as a fake tech scam, which is designed by scammers to promote their paid support services and products. Actually, this pop-up is caused by an adware or a potentially unwanted program (PUP) currently infecting your entire system without your notice.

Please follow directions linked below;

http://www.geekstogo...cleaning-guide/

Post the required logs in the Malware removal forum and someone will assist you.
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