Here is the orginal Problem Noted:
I cannot connect to my IP. I have Netzero. Recently, when trying to connect, I receive an error that has a red dot with a white x through it. No number.
It says "Please Install RAS" in the heading, in the text box it says:
No ras installation found on your system Please install Microsoft ras and then restart netzero.
I have followed all the FAQ's and it appears everything is as it should be. Netzero tells me it is a microsoft problem. I have searched everything on the Microsoft website, but nothing works.
I have my microsoft XP installation disk, but have no idea what may be missing or how to download it. Any ideas?
What happens is I click on the Netzero icon, the window comes up stating it is connecting. I never get to the window where I put in my user name and password, the process stops and I get the above message. Anything you can do to help will be appreciated.
Needless to say, I have stayed late at work to get access to the internet. Thanks! s.
Edited by Heck, 15 June 2005 - 09:56 AM.