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Can't start laptop!


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#1
MR0624

MR0624

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Yesterday, I was working on my laptop and I had to leave in a hurry. I clicked turn off, but after waiting a long time with it not going off, I took out the battery. This is the stupidest thing I could have done cuz now i'm getting the blue screen of death. I start my laptop normally and get the "windows didn't shut down properly screen". I choose start windows normally and then led to the blue screen. Then I tried last good config. That led to the same thing. It says to go into safe mode and make sure hardware and software is properly installed. I figure it couldn't be hardware, since the battery is working fine so now i'm thinking it could be google web accelerator which is the only software I just installed. Could it be? It also said that this is the technical info:

*** STOP: 0x000000ED (0x833b700, 0xc0000006, 0x00000000, 0x00000000)

Also at of the screen it says UNMOUNTABLE_BOOT_VOLUME. Can someone help me get windows started?

Thanks,
MR0624
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#2
MR0624

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Oh yeah: I just tried booting it in safe mode and that doesn't even work. Help please!
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#3
MR0624

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Well, I called dell tech support and they helped me get it up and running!
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#4
nick_mi

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What was your fix? I have the same problem >_>

http://www.geekstogo...as-t199541.html

Is that what your screen looked like?
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