I think this is probably simple to solve, but I don't know how to do it! It seems that my keyboard (at another workstation) is locked up. All of the keys just click. This problem began when I held down the shift key for too long about 2 weeks ago and has been an intermittent problem since then. Until today, I was able to correct the problem by holding down the shift key for about 10 seconds, then things would clear and I'd be good to go. Not the case now. I tried unplugging the keyboard and plugging it back in. I even plugged in a different keyboard, and that one did the same thing!
I tried some troubleshooting in Microsoft help. They suggested that I unplug the keyboard, restart the computer, and upon restarting again, the PC would recognize the "new hardware". I did that and still no result. Can anyone help me? I'm only minimally intelligent when it comes to computers, so keep it simple, please!