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im trying to factory reset my laptop and i hit f11 doesnt work


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#16
holdcroft441

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i will do everything you asked and will get back to you asap


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#17
DonnaB

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:thumbsup:
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#18
DonnaB

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Holdcroft147,

What version of Windows 7 is installed? Home Premium, Pro, Ultimate? This is a 32-bit, right?


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#19
holdcroft441

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home premium and still working on the options recently been called into work a lot


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#20
holdcroft441

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i think its a 32 let me check... may be a 64 dont remember


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#21
holdcroft441

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it is a 64 bit os just checked


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