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Youtube comments area 'loading' wheel spinning alot


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#1
phickspc

phickspc

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Hi on the latest firefox, the youtube comments area on youtube.co.uk shows "loading" with spinning icon for ages and often doesnt load comments at all.

 

Please help


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#2
Fusionbomb

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Hello harvestthesouls,

 

 

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

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#3
phickspc

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Thanks.

However, I tried all of the above.

Even safe mode created the same issue.

IE did not however.


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#4
Fusionbomb

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Has it ever worked properly?

 

 

If so, did anything change between the time it worked and when the problem started?  (driver/software update, new hardware, shoe size, diet, etc?)


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#5
phickspc

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Yes it worked fine, but I've reinstalled many programs on a new windows 7 setup. I have downloaded firefox fresh and then syncd it with the addons and customisations etc.
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