About 8-10 years ago I was actually training to be one of your online helpers, then life got in the way. With each new computer I would return to see what the latest preventive suite was, install it, and live rather happily for a few years. Now this laptop is beginning to really slow down, and to experience what I call intermittent glitches. I call them that because I cannot seem to make them repeat for diagnostic purposes, but if I am working on something important strange things happen; dropped files, error boxes, random shutdowns, etc.
I checked today and began to follow the latest protocol. I Uninstalled my AVG, AVG 2015, and my AVG Tuneup programs. Then I reactivated Windows Defender as suggested and downloaded it's updates. It has been performing it's initial scan for over 1 hr 30 mins now, scanned 122,366 items, and the progress bar shows only 18th inch of green after all that time.
I have also downloaded and installed the FRST program recommended. The two logs follow:
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:27-02-2016
Ran by Mike (administrator) on MICHAEL (28-02-2016 09:34:07)
Running from C:\Users\Mike\Desktop
Loaded Profiles: Mike (Available Profiles: Mike & Cindy)
Platform: Windows 8.1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgrsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgcsrva.exe
(Windows ® Win 7 DDK provider) C:\Program Files (x86)\Bluetooth Suite\AdminService.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Framework\Common\avgsvca.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe
() C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgnsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgemca.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Nitro PDF Software) C:\Program Files\Nitro\Pro 9\NitroPDFDriverService9x64.exe
() C:\Program Files\Nitro\Pro 9\Nitro_UpdateService.exe
(Nalpeiron Ltd.) C:\Windows\SysWOW64\NLSSRV32.EXE
(TMRG, Inc.) C:\Program Files (x86)\OpinionSquare\opservice.exe
(TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe
(AVG Technologies) C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe
(AVG Secure Search) C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\19.2.0\ToolbarUpdater.exe
(Toshiba Corporation) C:\Program Files\TOSHIBA\Teco\TecoService.exe
() C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\19.2.0\loggingserver.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(AVG Technologies) C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesApp64.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.29.5\GoogleCrashHandler.exe
(TMRG, Inc.) C:\Program Files (x86)\OpinionSquare\opnsqr.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(TOSHIBA Corporation) C:\Program Files (x86)\Toshiba\System Setting\TssSrv.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\Teco\TecoResident.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\Hotkey\TCrdMain_Win8.exe
(Nico Mak Computing) C:\Program Files\File Association Helper\FAHWindow.exe
() C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.29.5\GoogleCrashHandler64.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgui.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Framework\Common\avguix.exe
(Brother Industries, Ltd.) C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe
(TMRG, Inc.) C:\Program Files (x86)\OpinionSquare\opnsqr32.exe
(TMRG, Inc.) C:\Program Files (x86)\OpinionSquare\opnsqr64.exe
(Brother Industries, Ltd.) C:\Program Files (x86)\Browny02\BrYNSvc.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Coupons.com Inc.) C:\Program Files (x86)\Coupons\CouponPrinterService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
==================== Registry (Whitelisted) ===========================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [] => [X]
HKLM\...\Run: [TSSSrv] => C:\Program Files (x86)\TOSHIBA\System Setting\TSSSrv.exe [296520 2013-09-11] (TOSHIBA Corporation)
HKLM\...\Run: [TecoResident] => C:\Program Files\TOSHIBA\Teco\TecoResident.exe [178016 2013-08-21] (TOSHIBA Corporation)
HKLM\...\Run: [TCrdMain] => C:\Program Files\TOSHIBA\Hotkey\TCrdMain_Win8.exe [2556768 2013-08-17] (TOSHIBA Corporation)
HKLM\...\Run: [FAHConsole] => C:\Program Files\File Association Helper\FAHConsole.exe [729272 2014-01-28] (Nico Mak Computing)
HKLM-x32\...\Run: [ToshibaAppPlace] => C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe [552960 2010-09-23] (Toshiba)
HKLM-x32\...\Run: [TSVU] => c:\Program Files\TOSHIBA\TOSHIBA Smart View Utility\TosSmartViewLauncher.exe [516512 2013-07-23] (TOSHIBA)
HKLM-x32\...\Run: [AVG_UI] => C:\Program Files (x86)\AVG\AVG2015\avgui.exe [3795880 2016-02-04] (AVG Technologies CZ, s.r.o.)
HKLM-x32\...\Run: [vProt] => C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe [2586696 2016-01-28] ()
HKLM-x32\...\Run: [AvgUi] => C:\Program Files (x86)\AVG\Framework\Common\avguirnx.exe [179624 2016-02-18] (AVG Technologies CZ, s.r.o.)
HKLM-x32\...\Run: [ControlCenter4] => C:\Program Files (x86)\ControlCenter4\BrCcBoot.exe [139264 2013-01-30] (Brother Industries, Ltd.)
HKLM-x32\...\Run: [BrStsMon00] => C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe [4522496 2012-12-27] (Brother Industries, Ltd.)
HKLM-x32\...\Run: [BrHelp] => C:\Program Files (x86)\Brother\Brother Help\BrotherHelp.exe [2009088 2013-01-18] (Brother Industries, Ltd.)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-1356433520-1387296685-3109331851-1001\...\Run: [GarminExpressTrayApp] => C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe [1403304 2016-01-28] (Garmin Ltd. or its subsidiaries)
HKU\S-1-5-21-1356433520-1387296685-3109331851-1001\...\Policies\Explorer: [NoDriveTypeAutoRun] 0x00000000
HKU\S-1-5-21-1356433520-1387296685-3109331851-1001\...\MountPoints2: {04d14464-0837-11e4-826b-28e347df08b5} - "E:\VerizonSWUpgradeAssistantLauncher.exe"
HKU\S-1-5-21-1356433520-1387296685-3109331851-1001\...\MountPoints2: {d92a8b58-e94f-11e4-8298-28e347df08b5} - "E:\VerizonSWUpgradeAssistantLauncher.exe"
HKU\S-1-5-21-1356433520-1387296685-3109331851-1001\...\MountPoints2: {e670db1b-037a-11e4-8269-28e347df08b5} - "E:\InnoTabSetup.exe"
HKU\S-1-5-18\...\Run: [GarminExpressTrayApp] => C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe [1403304 2016-01-28] (Garmin Ltd. or its subsidiaries)
ShellIconOverlayIdentifiers: [ GoogleDriveBlacklisted] -> {81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42} => C:\Program Files (x86)\Google\Drive\googledrivesync64.dll [2016-01-15] (Google)
ShellIconOverlayIdentifiers: [ GoogleDriveSynced] -> {81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40} => C:\Program Files (x86)\Google\Drive\googledrivesync64.dll [2016-01-15] (Google)
ShellIconOverlayIdentifiers: [ GoogleDriveSyncing] -> {81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41} => C:\Program Files (x86)\Google\Drive\googledrivesync64.dll [2016-01-15] (Google)
==================== Internet (Whitelisted) ====================
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
Tcpip\Parameters: [DhcpNameServer] 75.75.76.76 75.75.75.75
Tcpip\..\Interfaces\{4708F9AC-81E4-4E02-8FFA-13D3421A9BE7}: [DhcpNameServer] 192.168.1.1
Tcpip\..\Interfaces\{84C0E059-0B46-437E-B224-67DC1F472AF1}: [DhcpNameServer] 75.75.76.76 75.75.75.75
Internet Explorer:
==================
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://toshiba13.msn.com/?pc=TNJB
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = hxxp://toshiba13.msn.com/?pc=TNJB
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://toshiba13.msn.com/?pc=TNJB
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://toshiba13.msn.com/?pc=TNJB
HKU\S-1-5-21-1356433520-1387296685-3109331851-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://toshiba13.msn.com/?pc=TNJB
HKU\S-1-5-21-1356433520-1387296685-3109331851-1001\Software\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = hxxp://mystart.toshiba.com
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-1356433520-1387296685-3109331851-1001 -> DefaultScope {3D67D6BC-E540-4D3D-AA31-9A34867D1926} URL =
SearchScopes: HKU\S-1-5-21-1356433520-1387296685-3109331851-1001 -> {3D67D6BC-E540-4D3D-AA31-9A34867D1926} URL =
SearchScopes: HKU\S-1-5-21-1356433520-1387296685-3109331851-1001 -> {95B7759C-8C7F-4BF1-B163-73684A933233} URL = hxxp://mysearch.avg.com/search?cid={D300CBC0-50CE-4EE4-A75D-5E5CBD4C3E49}&mid=6d3dcb3829d347d2a1d9f9aa013be146-dd72458ccd9573508667f57fa0b4699f3c2338f5&lang=en&ds=AVG&coid=avgtbavg&cmpid=&pr=fr&d=2014-06-21 09:16:21&v=18.1.0.443&pid=safeguard&sg=&sap=dsp&q={searchTerms}
SearchScopes: HKU\S-1-5-21-1356433520-1387296685-3109331851-1001 -> {9AEB6CAC-27F1-4E81-96E9-95D9B5C047D7} URL = hxxps://search.yahoo.com/search?fr=chr-greentree_ie&ei=utf-8&ilc=12&type=953296&p={searchTerms}
Toolbar: HKLM - AVG SafeGuard toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG SafeGuard toolbar\19.2.0.326\AVG SafeGuard toolbar_toolbar.dll [2016-01-28] (AVG Secure Search)
Toolbar: HKLM-x32 - AVG SafeGuard toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\19.2.0.326\AVG SafeGuard toolbar_toolbar.dll [2016-01-28] (AVG Secure Search)
Handler-x32: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\19.2.0\ViProtocol.dll [2016-01-28] (AVG Secure Search)
FireFox:
========
FF ProfilePath: C:\Users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\nrfd0qee.default
FF DefaultSearchEngine: Yahoo!
FF DefaultSearchEngine.US: Google
FF SelectedSearchEngine: Yahoo!
FF Homepage: hxxp://www.google.com/
FF Keyword.URL: hxxps://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=953296&p=
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_20_0_0_306.dll [2016-02-09] ()
FF Plugin: @garmin.com/GpsControl -> C:\Program Files\Garmin GPS Plugin\npGarmin.dll [2014-03-31] (GARMIN Corp.)
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.41212.0\npctrl.dll [2015-12-11] ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_20_0_0_306.dll [2016-02-09] ()
FF Plugin-x32: @avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin -> C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\19.2.0\\npsitesafety.dll [No File]
FF Plugin-x32: @garmin.com/GpsControl -> C:\Program Files (x86)\Garmin GPS Plugin\npGarmin.dll [2014-03-31] (GARMIN Corp.)
FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll [2013-10-07] (Google)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.5 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll [2013-09-03] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2013-09-03] (Intel Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.41212.0\npctrl.dll [2015-12-11] ( Microsoft Corporation)
FF Plugin-x32: @nitropdf.com/NitroPDF.PrevVerNPR -> C:\Program Files (x86)\Nitro\Reader 3\npnitromozilla.dll [No File]
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.29.5\npGoogleUpdate3.dll [2016-02-02] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.29.5\npGoogleUpdate3.dll [2016-02-02] (Google Inc.)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll [2013-07-12] ()
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AIR\nppdf32.dll [2015-12-18] (Adobe Systems Inc.)
FF user.js: detected! => C:\Users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\nrfd0qee.default\user.js [2014-10-02]
FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\browser\plugins\npMozCouponPrinter.dll [2015-05-18] (Coupons, Inc.)
FF SearchPlugin: C:\Users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\nrfd0qee.default\searchplugins\avg-secure-search.xml [2016-01-28]
FF SearchPlugin: C:\Users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\nrfd0qee.default\searchplugins\yahoo_ff.xml [2015-09-01]
FF SearchPlugin: C:\Program Files (x86)\mozilla firefox\browser\searchplugins\safeguard-secure-search.xml [2015-12-11]
FF Extension: Garmin Communicator - C:\Users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\nrfd0qee.default\Extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E} [2015-07-18] [not signed]
FF Extension: Adblock Plus - C:\Users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\nrfd0qee.default\Extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2016-02-23]
FF HKLM-x32\...\Firefox\Extensions: [avg@toolbar] - C:\ProgramData\AVG SafeGuard toolbar\FireFoxExt\19.0.0.10 => not found
FF HKLM-x32\...\Firefox\Extensions: [{C7AE725D-FA5C-4027-BB4C-787EF9F8248A}] - C:\Program Files (x86)\OpinionSquare\firefox
FF Extension: OpinionSquare - C:\Program Files (x86)\OpinionSquare\firefox [2015-09-28] [not signed]
==================== Services (Whitelisted) ========================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
R2 AtherosSvc; C:\Program Files (x86)\Bluetooth Suite\adminservice.exe [312448 2013-08-22] (Windows ® Win 7 DDK provider) [File not signed]
R2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe [3646888 2016-02-04] (AVG Technologies CZ, s.r.o.)
R2 avgsvc; C:\Program Files (x86)\AVG\Framework\Common\avgsvca.exe [1045928 2016-02-18] (AVG Technologies CZ, s.r.o.)
R2 avgwd; C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe [335656 2016-02-04] (AVG Technologies CZ, s.r.o.)
R3 BrYNSvc; C:\Program Files (x86)\Browny02\BrYNSvc.exe [282112 2012-10-26] (Brother Industries, Ltd.) [File not signed]
R2 CouponPrinterService; C:\Program Files (x86)\Coupons\CouponPrinterService.exe [1414128 2015-05-18] (Coupons.com Inc.)
R2 dts_apo_service; C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe [19792 2013-09-10] ()
S4 GamesAppIntegrationService; C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe [235008 2013-07-16] (TODO: <Company name>) [File not signed]
S2 Garmin Device Interaction Service; C:\Program Files (x86)\Garmin\Device Interaction Service\GarminService.exe [803856 2016-01-28] (Garmin Ltd. or its subsidiaries)
R2 Intel® Capability Licensing Service Interface; C:\Program Files\Intel\iCLS Client\HeciServer.exe [733696 2013-05-11] (Intel® Corporation) [File not signed]
S3 Intel® Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [822232 2013-05-11] (Intel® Corporation)
R2 Intel® ME Service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [131544 2013-09-03] (Intel Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [169432 2013-09-03] (Intel Corporation)
S2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [1133880 2015-06-18] (Malwarebytes Corporation)
R2 NitroDriverReadSpool9; C:\Program Files\Nitro\Pro 9\NitroPDFDriverService9x64.exe [230920 2014-08-01] (Nitro PDF Software)
R2 NitroUpdateService; C:\Program Files\Nitro\Pro 9\Nitro_UpdateService.exe [418312 2014-08-01] ()
R2 OpinionSquare; C:\Program Files (x86)\OpinionSquare\opservice.exe [206104 2015-07-21] (TMRG, Inc.)
R2 TuneUp.UtilitiesSvc; C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe [2973400 2015-08-04] (AVG Technologies)
R2 UxTuneUp; C:\Windows\System32\uxtuneup.dll [44760 2015-08-04] (AVG Technologies)
R2 UxTuneUp; C:\Windows\SysWOW64\uxtuneup.dll [36568 2015-08-04] (AVG Technologies)
R2 vToolbarUpdater19.2.0; C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\19.2.0\ToolbarUpdater.exe [1875528 2016-01-28] (AVG Secure Search)
S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [366552 2015-07-07] (Microsoft Corporation)
S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23824 2015-07-07] (Microsoft Corporation)
===================== Drivers (Whitelisted) ==========================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
R3 athr; C:\Windows\system32\DRIVERS\athwbx.sys [3858944 2013-10-24] (Qualcomm Atheros Communications, Inc.)
S0 Avgboota; C:\Windows\System32\DRIVERS\avgboota.sys [21152 2015-03-27] (AVG Technologies CZ, s.r.o.)
R1 Avgdiska; C:\Windows\System32\DRIVERS\avgdiska.sys [162784 2015-03-11] (AVG Technologies CZ, s.r.o.)
R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [315312 2015-12-16] (AVG Technologies CZ, s.r.o.)
R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [299440 2016-01-13] (AVG Technologies CZ, s.r.o.)
R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [296368 2015-12-16] (AVG Technologies CZ, s.r.o.)
R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [378336 2015-05-07] (AVG Technologies CZ, s.r.o.)
R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [255920 2016-01-22] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [40928 2015-03-20] (AVG Technologies CZ, s.r.o.)
R1 Avgwfpa; C:\Windows\system32\DRIVERS\avgwfpa.sys [304560 2015-08-04] (AVG Technologies CZ, s.r.o.)
S0 ebdrv; C:\Windows\System32\drivers\evbda.sys [3357024 2013-08-22] (Broadcom Corporation)
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2015-06-18] (Malwarebytes Corporation)
R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [113880 2016-02-28] (Malwarebytes Corporation)
S3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [64216 2015-06-18] (Malwarebytes Corporation)
R3 MEIx64; C:\Windows\system32\DRIVERS\TeeDriverx64.sys [99288 2013-09-03] (Intel Corporation)
R3 SmbDrvI; C:\Windows\system32\DRIVERS\Smb_driver_Intel.sys [34544 2014-08-06] (Synaptics Incorporated)
R3 Thotkey; C:\Windows\System32\drivers\Thotkey.sys [32624 2013-08-19] (Windows ® Win 7 DDK provider)
R3 TuneUpUtilitiesDrv; C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesDriver64.sys [31144 2015-06-25] (TuneUp Software)
S3 WdBoot; C:\Windows\system32\drivers\WdBoot.sys [44560 2015-07-07] (Microsoft Corporation)
R0 WdFilter; C:\Windows\System32\drivers\WdFilter.sys [270168 2015-07-07] (Microsoft Corporation)
S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114520 2015-07-07] (Microsoft Corporation)
==================== NetSvcs (Whitelisted) ===================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
==================== One Month Created files and folders ========
(If an entry is included in the fixlist, the file/folder will be moved.)
2016-02-28 09:34 - 2016-02-28 09:34 - 00020345 _____ C:\Users\Mike\Desktop\FRST.txt
2016-02-28 09:33 - 2016-02-28 09:34 - 00000000 ____D C:\FRST
2016-02-28 09:27 - 2016-02-28 09:27 - 02371072 _____ (Farbar) C:\Users\Mike\Desktop\FRST64.exe
2016-02-21 19:01 - 2016-02-21 19:40 - 00000000 ____D C:\Users\Mike\Documents\USAC
2016-02-19 17:31 - 2016-02-19 17:31 - 00001915 _____ C:\Users\Public\Desktop\Battery Check Utility.lnk
2016-02-13 18:02 - 2016-01-14 20:42 - 00033472 _____ (Microsoft Corporation) C:\Windows\system32\CompatTelRunner.exe
2016-02-13 18:02 - 2016-01-14 15:44 - 01362944 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2016-02-13 18:02 - 2016-01-14 15:44 - 01162240 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2016-02-13 18:02 - 2016-01-14 15:44 - 00696320 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2016-02-13 18:02 - 2016-01-14 15:44 - 00677376 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2016-02-13 18:02 - 2016-01-14 15:44 - 00499200 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2016-02-13 18:02 - 2016-01-14 15:44 - 00076800 _____ (Microsoft Corporation) C:\Windows\system32\acmigration.dll
2016-02-13 18:02 - 2016-01-10 14:37 - 00442720 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2016-02-13 18:02 - 2016-01-10 13:39 - 00332640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll
2016-02-13 18:02 - 2016-01-10 13:15 - 00401920 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb.sys
2016-02-13 18:02 - 2016-01-10 13:15 - 00202240 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb20.sys
2016-02-13 18:02 - 2016-01-10 12:43 - 00445440 _____ (Microsoft Corporation) C:\Windows\system32\certcli.dll
2016-02-13 18:02 - 2016-01-10 12:09 - 01442304 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2016-02-13 18:02 - 2016-01-10 12:09 - 00324096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\certcli.dll
2016-02-13 18:02 - 2016-01-10 11:56 - 00186880 _____ (Microsoft Corporation) C:\Windows\system32\dpapisrv.dll
2016-02-13 18:01 - 2016-01-22 03:01 - 22365992 _____ (Microsoft Corporation) C:\Windows\system32\shell32.dll
2016-02-13 18:01 - 2016-01-22 02:11 - 19794896 _____ (Microsoft Corporation) C:\Windows\SysWOW64\shell32.dll
2016-02-13 18:01 - 2016-01-22 00:25 - 14467072 _____ (Microsoft Corporation) C:\Windows\system32\twinui.dll
2016-02-13 18:01 - 2016-01-22 00:14 - 12879360 _____ (Microsoft Corporation) C:\Windows\SysWOW64\twinui.dll
2016-02-13 18:01 - 2016-01-22 00:07 - 02778624 _____ (Microsoft Corporation) C:\Windows\system32\authui.dll
2016-02-13 18:01 - 2016-01-21 23:58 - 02464256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\authui.dll
2016-02-13 18:01 - 2016-01-10 14:37 - 00136912 _____ (Microsoft Corporation) C:\Windows\system32\wuauclt.exe
2016-02-13 18:01 - 2016-01-10 11:51 - 03707392 _____ (Microsoft Corporation) C:\Windows\system32\wuaueng.dll
2016-02-13 18:01 - 2016-01-10 11:39 - 00035840 _____ (Microsoft Corporation) C:\Windows\system32\wuapp.exe
2016-02-13 18:01 - 2016-01-10 11:38 - 00140288 _____ (Microsoft Corporation) C:\Windows\system32\wuwebv.dll
2016-02-13 18:01 - 2016-01-10 11:36 - 00409088 _____ (Microsoft Corporation) C:\Windows\system32\WUSettingsProvider.dll
2016-02-13 18:01 - 2016-01-10 11:36 - 00095744 _____ (Microsoft Corporation) C:\Windows\system32\wudriver.dll
2016-02-13 18:01 - 2016-01-10 11:35 - 02243584 _____ (Microsoft Corporation) C:\Windows\system32\wucltux.dll
2016-02-13 18:01 - 2016-01-10 11:35 - 00897024 _____ (Microsoft Corporation) C:\Windows\system32\wuapi.dll
2016-02-13 18:01 - 2016-01-10 11:29 - 00124928 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuwebv.dll
2016-02-13 18:01 - 2016-01-10 11:29 - 00029696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapp.exe
2016-02-13 18:01 - 2016-01-10 11:27 - 00081920 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wudriver.dll
2016-02-13 18:01 - 2016-01-10 11:26 - 00726528 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapi.dll
2016-02-11 16:55 - 2016-02-14 08:20 - 00000000 ____D C:\Program Files (x86)\Mozilla Firefox
2016-02-09 18:37 - 2016-02-06 05:48 - 25839104 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2016-02-09 18:37 - 2016-02-06 05:24 - 02887680 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2016-02-09 18:37 - 2016-02-06 05:01 - 20366848 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2016-02-09 18:37 - 2016-02-06 04:43 - 02280448 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2016-02-09 18:37 - 2016-02-06 04:32 - 14458368 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2016-02-09 18:37 - 2016-02-06 04:16 - 12857856 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2016-02-09 18:37 - 2016-02-06 04:09 - 01547264 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2016-02-09 18:37 - 2016-02-06 03:54 - 01312256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2016-02-09 17:27 - 2016-01-22 01:29 - 06052352 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2016-02-09 17:27 - 2016-01-22 00:35 - 04611072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2016-02-09 17:27 - 2016-01-22 00:31 - 02597376 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2016-02-09 17:27 - 2016-01-19 14:14 - 07453024 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2016-02-09 17:27 - 2016-01-19 14:13 - 02175008 _____ (Microsoft Corporation) C:\Windows\system32\combase.dll
2016-02-09 17:27 - 2016-01-19 14:13 - 01063464 _____ (Microsoft Corporation) C:\Windows\system32\WinTypes.dll
2016-02-09 17:27 - 2016-01-19 14:12 - 01737088 _____ (Microsoft Corporation) C:\Windows\system32\ntdll.dll
2016-02-09 17:27 - 2016-01-19 14:12 - 01133744 _____ (Microsoft Corporation) C:\Windows\system32\KernelBase.dll
2016-02-09 17:27 - 2016-01-19 13:23 - 01564496 _____ (Microsoft Corporation) C:\Windows\SysWOW64\combase.dll
2016-02-09 17:27 - 2016-01-19 13:23 - 01501496 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntdll.dll
2016-02-09 17:27 - 2016-01-19 13:23 - 00548024 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WinTypes.dll
2016-02-09 17:27 - 2016-01-19 13:15 - 00246784 _____ (Microsoft Corporation) C:\Windows\system32\microsoft-windows-system-events.dll
2016-02-09 17:27 - 2016-01-19 12:30 - 00862720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KernelBase.dll
2016-02-09 17:27 - 2016-01-19 11:37 - 00267776 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wincorlib.dll
2016-02-09 17:27 - 2016-01-10 12:50 - 00062464 _____ (Microsoft Corporation) C:\Windows\system32\cfgbkend.dll
2016-02-09 17:27 - 2016-01-10 12:31 - 00162304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msorcl32.dll
2016-02-09 17:27 - 2016-01-10 12:16 - 00898048 _____ (Microsoft Corporation) C:\Windows\system32\CPFilters.dll
2016-02-09 17:27 - 2016-01-10 12:14 - 00048640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cfgbkend.dll
2016-02-09 17:27 - 2016-01-10 12:12 - 00532480 _____ (Microsoft Corporation) C:\Windows\system32\EncDec.dll
2016-02-09 17:27 - 2016-01-10 12:02 - 00987648 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2016-02-09 17:27 - 2016-01-10 11:58 - 00166400 _____ (Microsoft Corporation) C:\Windows\system32\mtxoci.dll
2016-02-09 17:27 - 2016-01-10 11:51 - 00702976 _____ (Microsoft Corporation) C:\Windows\SysWOW64\CPFilters.dll
2016-02-09 17:27 - 2016-01-10 11:49 - 00443392 _____ (Microsoft Corporation) C:\Windows\SysWOW64\EncDec.dll
2016-02-09 17:27 - 2016-01-10 11:43 - 00801792 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll
2016-02-09 17:27 - 2016-01-10 11:40 - 00116736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mtxoci.dll
2016-02-09 17:27 - 2016-01-07 13:34 - 04175872 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2016-02-09 17:27 - 2016-01-06 13:25 - 00140800 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxdav.sys
2016-02-09 17:27 - 2015-12-29 10:45 - 07783936 _____ (Microsoft Corporation) C:\Windows\system32\Windows.Data.Pdf.dll
2016-02-09 17:27 - 2015-12-29 10:45 - 07075328 _____ (Microsoft Corporation) C:\Windows\system32\glcndFilter.dll
2016-02-09 17:27 - 2015-12-29 10:43 - 05267968 _____ (Microsoft Corporation) C:\Windows\SysWOW64\glcndFilter.dll
2016-02-09 17:27 - 2015-12-29 10:42 - 05264384 _____ (Microsoft Corporation) C:\Windows\SysWOW64\Windows.Data.Pdf.dll
2016-02-09 17:27 - 2015-12-28 16:42 - 00713216 _____ (Microsoft Corporation) C:\Windows\system32\WinSync.dll
2016-02-09 17:27 - 2015-12-28 15:31 - 00578048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WinSync.dll
2016-02-09 17:26 - 2016-01-22 01:40 - 00571904 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2016-02-09 17:26 - 2016-01-22 01:28 - 00108544 _____ (Microsoft Corporation) C:\Windows\system32\hlink.dll
2016-02-09 17:26 - 2016-01-22 01:27 - 00817664 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2016-02-09 17:26 - 2016-01-22 01:02 - 00496640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2016-02-09 17:26 - 2016-01-22 00:55 - 01032704 _____ (Microsoft Corporation) C:\Windows\system32\inetcomm.dll
2016-02-09 17:26 - 2016-01-22 00:52 - 00099328 _____ (Microsoft Corporation) C:\Windows\SysWOW64\hlink.dll
2016-02-09 17:26 - 2016-01-22 00:51 - 00663552 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2016-02-09 17:26 - 2016-01-22 00:50 - 00262144 _____ (Microsoft Corporation) C:\Windows\system32\webcheck.dll
2016-02-09 17:26 - 2016-01-22 00:48 - 00718336 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2016-02-09 17:26 - 2016-01-22 00:48 - 00372224 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2016-02-09 17:26 - 2016-01-22 00:47 - 00798208 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2016-02-09 17:26 - 2016-01-22 00:46 - 02123264 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2016-02-09 17:26 - 2016-01-22 00:31 - 00880128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcomm.dll
2016-02-09 17:26 - 2016-01-22 00:28 - 02880000 _____ (Microsoft Corporation) C:\Windows\system32\actxprxy.dll
2016-02-09 17:26 - 2016-01-22 00:27 - 00230400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\webcheck.dll
2016-02-09 17:26 - 2016-01-22 00:25 - 00687104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2016-02-09 17:26 - 2016-01-22 00:25 - 00325632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2016-02-09 17:26 - 2016-01-22 00:24 - 02050560 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2016-02-09 17:26 - 2016-01-22 00:08 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2016-02-09 17:26 - 2016-01-22 00:07 - 02120704 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2016-02-09 17:26 - 2016-01-22 00:02 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2016-02-09 17:26 - 2015-12-17 13:29 - 00131584 _____ (Microsoft Corporation) C:\Windows\system32\rdpudd.dll
2016-02-09 17:26 - 2015-12-17 11:17 - 03547648 _____ (Microsoft Corporation) C:\Windows\system32\rdpcorets.dll
==================== One Month Modified files and folders ========
(If an entry is included in the fixlist, the file/folder will be moved.)
2016-02-28 09:28 - 2014-11-15 19:58 - 00345600 ___SH C:\Users\Mike\Downloads\Thumbs.db
2016-02-28 09:23 - 2015-05-22 09:37 - 00113880 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2016-02-28 09:13 - 2014-06-19 11:46 - 00000000 ____D C:\ProgramData\MFAData
2016-02-28 09:13 - 2014-06-13 20:07 - 00003918 _____ C:\Windows\System32\Tasks\User_Feed_Synchronization-{C08F4E5B-BBC0-4A16-9766-D5D2C3D07558}
2016-02-28 09:13 - 2013-08-22 10:36 - 00000000 ____D C:\Windows\AppReadiness
2016-02-28 09:13 - 2013-08-22 10:20 - 00000000 ____D C:\Windows\CbsTemp
2016-02-28 09:11 - 2015-09-28 09:56 - 00000000 ____D C:\Program Files (x86)\OpinionSquare
2016-02-28 09:10 - 2014-04-13 16:39 - 00000918 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2016-02-28 09:08 - 2013-08-22 09:45 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2016-02-27 22:01 - 2014-06-13 22:00 - 00000000 ____D C:\Users\Mike\AppData\Local\CutePDF Writer
2016-02-27 21:59 - 2014-06-13 20:20 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2016-02-27 20:37 - 2014-04-13 16:39 - 00000922 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2016-02-27 19:46 - 2014-06-22 10:28 - 00000000 ___RD C:\Users\Cindy\OneDrive
2016-02-27 19:41 - 2013-08-22 08:25 - 00524288 ___SH C:\Windows\system32\config\BBI
2016-02-24 19:06 - 2013-08-22 08:25 - 00262144 ___SH C:\Windows\system32\config\ELAM
2016-02-23 17:10 - 2013-08-22 08:36 - 00000000 ____D C:\Windows\Inf
2016-02-21 16:39 - 2014-06-13 22:00 - 00000000 ____D C:\Users\Mike\Documents\Receipts
2016-02-20 14:07 - 2013-08-22 10:36 - 00000000 ____D C:\Windows\rescache
2016-02-20 11:38 - 2015-12-30 17:26 - 00000000 ____D C:\Users\Mike\AppData\Local\ElevatedDiagnostics
2016-02-19 19:37 - 2014-06-22 10:31 - 00003600 _____ C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-1356433520-1387296685-3109331851-1004
2016-02-19 19:12 - 2014-08-26 19:57 - 00000000 ____D C:\Users\Cindy\AppData\Local\CrashDumps
2016-02-19 18:52 - 2014-06-13 20:32 - 00007989 _____ C:\Windows\BRRBCOM.INI
2016-02-19 18:48 - 2013-08-22 10:36 - 00000000 ___HD C:\Program Files\WindowsApps
2016-02-19 17:54 - 2014-06-13 20:07 - 00003600 _____ C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-1356433520-1387296685-3109331851-1001
2016-02-19 17:31 - 2013-11-05 03:13 - 00000000 ____D C:\Program Files\TOSHIBA
2016-02-19 17:31 - 2013-11-05 03:12 - 00000000 ____D C:\Program Files (x86)\Toshiba
2016-02-19 09:27 - 2015-02-13 21:48 - 00000882 _____ C:\Users\Public\Desktop\AVG.lnk
2016-02-19 09:27 - 2015-02-13 21:48 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG Zen
2016-02-19 09:23 - 2016-01-08 17:17 - 00000000 ____D C:\Program Files (x86)\Mozilla Thunderbird
2016-02-19 09:23 - 2014-06-13 20:11 - 00000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service
2016-02-17 19:02 - 2015-07-18 09:17 - 00002457 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Acrobat Reader DC.lnk
2016-02-17 18:20 - 2013-11-05 02:29 - 00863592 _____ C:\Windows\system32\PerfStringBackup.INI
2016-02-17 18:18 - 2015-01-10 17:29 - 00000000 ____D C:\Users\Mike\Documents\Garden
2016-02-16 09:22 - 2014-08-23 21:12 - 00000000 ____D C:\Users\Mike\Documents\Patterns
2016-02-15 19:10 - 2014-11-23 18:06 - 00003922 _____ C:\Windows\System32\Tasks\User_Feed_Synchronization-{EEFA5064-F30D-44D4-8D06-8F934FD8F52A}
2016-02-13 19:25 - 2014-12-13 13:40 - 00000000 ____D C:\Windows\system32\appraiser
2016-02-13 19:25 - 2013-08-22 10:36 - 00000000 ___RD C:\Windows\ToastData
2016-02-13 19:08 - 2014-06-19 13:35 - 00000000 ____D C:\Users\Mike\.thumbnails
2016-02-13 19:07 - 2015-07-10 08:39 - 00000000 ___HD C:\$Windows.~BT
2016-02-13 19:05 - 2015-01-14 18:12 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\LessonView
2016-02-13 18:28 - 2014-06-18 13:48 - 00000000 ____D C:\Windows\system32\MRT
2016-02-13 18:25 - 2014-06-18 13:48 - 146614896 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2016-02-13 17:51 - 2015-11-11 11:05 - 00561952 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\cng.sys
2016-02-13 17:51 - 2015-11-11 11:05 - 00177496 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
2016-02-09 19:26 - 2013-08-22 09:44 - 00362680 _____ C:\Windows\system32\FNTCACHE.DAT
2016-02-09 18:54 - 2013-08-22 14:12 - 00000000 ____D C:\Program Files\Windows Journal
2016-02-09 17:59 - 2014-06-13 20:20 - 00003718 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater
2016-02-09 17:14 - 2014-06-19 11:48 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG
2016-02-06 17:54 - 2015-04-15 14:14 - 00000000 ____D C:\Users\Mike\Documents\Taxes
2016-02-03 17:40 - 2014-04-13 16:39 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Drive
2016-02-02 16:32 - 2014-04-13 16:39 - 00003894 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2016-02-02 16:32 - 2014-04-13 16:39 - 00003658 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2016-02-01 21:37 - 2014-06-22 10:10 - 00828920 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2016-02-01 21:37 - 2014-06-22 10:10 - 00176632 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2016-02-01 17:23 - 2014-08-24 10:06 - 00000000 ____D C:\Program Files (x86)\Garmin
2016-02-01 17:23 - 2014-04-13 16:24 - 00000000 ____D C:\ProgramData\Package Cache
2016-02-01 17:22 - 2014-10-09 09:08 - 00003552 _____ C:\Windows\System32\Tasks\GarminUpdaterTask
2016-02-01 17:22 - 2014-08-24 10:07 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Garmin
2016-01-31 12:32 - 2015-01-12 12:33 - 00000000 ____D C:\Users\Mike\Documents\Woodworking
==================== Files in the root of some directories =======
2014-06-21 08:16 - 2014-06-22 10:10 - 0000000 _____ () C:\Program Files (x86)\Mozilla Firefoxsafeguard-secure-search.xml
2015-11-10 08:46 - 2015-11-10 08:46 - 0002710 _____ () C:\Users\Mike\AppData\Local\recently-used.xbel
2014-04-13 16:12 - 2014-04-13 16:12 - 0000000 ____H () C:\ProgramData\DP45977C.lfl
Some files in TEMP:
====================
C:\Users\Mike\AppData\Local\Temp\avguirn_081123182348.exe
==================== Bamital & volsnap =================
(There is no automatic fix for files that do not pass verification.)
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed
LastRegBack: 2016-02-13 18:21
==================== End of FRST.txt ============================
Additional scan result of Farbar Recovery Scan Tool (x64) Version:27-02-2016
Ran by Mike (2016-02-28 09:34:50)
Running from C:\Users\Mike\Desktop
Windows 8.1 (X64) (2014-06-14 01:00:15)
Boot Mode: Normal
==========================================================
==================== Accounts: =============================
Administrator (S-1-5-21-1356433520-1387296685-3109331851-500 - Administrator - Disabled)
Cindy (S-1-5-21-1356433520-1387296685-3109331851-1004 - Administrator - Enabled) => C:\Users\Cindy
Guest (S-1-5-21-1356433520-1387296685-3109331851-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-1356433520-1387296685-3109331851-1003 - Limited - Enabled)
Mike (S-1-5-21-1356433520-1387296685-3109331851-1001 - Administrator - Enabled) => C:\Users\Mike
==================== Security Center ========================
(If an entry is included in the fixlist, it will be removed.)
AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: AVG AntiVirus Free Edition 2015 (Enabled - Up to date) {4D41356F-32AD-7C42-C820-63775EE4F413}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: AVG AntiVirus Free Edition 2015 (Enabled - Up to date) {F620D48B-1497-73CC-F290-58052563BEAE}
==================== Installed Programs ======================
(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
ActiveLink Connect (x32 Version: 6.0.25.18504 - Koninklijke Philips N.V.) Hidden
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.010.20059 - Adobe Systems Incorporated)
Adobe Flash Player 20 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 20.0.0.306 - Adobe Systems Incorporated)
AIMP3 (HKLM-x32\...\AIMP3) (Version: v3.55.1355, 14.07.2014 - AIMP DevTeam)
ANT Drivers Installer x64 (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Atheros)
AVG (HKLM\...\AvgZen) (Version: 1.41.1.56922 - AVG Technologies)
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.6189 - AVG Technologies)
AVG 2015 (Version: 15.0.4537 - AVG Technologies) Hidden
AVG 2015 (Version: 15.0.6189 - AVG Technologies) Hidden
AVG PC TuneUp 2015 (en-US) (x32 Version: 15.0.1001.638 - AVG Technologies) Hidden
AVG PC TuneUp 2015 (HKLM-x32\...\AVG PC TuneUp) (Version: 15.0.1001.638 - AVG Technologies)
AVG PC TuneUp 2015 (x32 Version: 15.0.1001.638 - AVG Technologies) Hidden
AVG SafeGuard toolbar (HKLM-x32\...\AVG SafeGuard toolbar) (Version: 19.2.0.326 - AVG Technologies)
AVG Zen (Version: 1.41.29 - AVG Technologies) Hidden
Bejeweled 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Brother MFL-Pro Suite MFC-J870DW (HKLM-x32\...\{7B4C83B6-17C1-4BFD-B86D-4D7AD4498CBB}) (Version: 1.0.3.0 - Brother Industries, Ltd.)
CoolUtils Mail Viewer (HKLM-x32\...\CoolUtils Mail Viewer_is1) (Version: 2.5 - Softplicity, Inc.)
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.1.6) (Version: 5.0.1.6 - Coupons.com Incorporated)
CutePDF Writer 3.0 (HKLM\...\CutePDF Writer Installation) (Version: 3.0 - Acro Software Inc.)
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.3424.05 - CyberLink Corp.)
DTS Sound (HKLM-x32\...\{2DFA9084-CEB3-4A48-B9F7-9038FEF1B8F4}) (Version: 1.01.2700 - DTS, Inc.)
Elevated Installer (x32 Version: 4.1.16.0 - Garmin Ltd or its subsidiaries) Hidden
File Association Helper (HKLM\...\{C168639F-5810-4EC8-B1E8-0251AA8A771C}) (Version: 1.2.225.65451 - WinZip Computing International, LLC)
Fine Woodworking Archive (HKLM-x32\...\{84D74E02-0F71-4107-B92F-48848C06ABB0}) (Version: 13.2.1.1 - Taunton)
FMW 1 (Version: 1.62.2 - AVG Technologies) Hidden
Garmin City Navigator North America NT 2009 (HKLM-x32\...\{58B42F3F-EC8D-4A53-9813-5EA43C4E9350}) (Version: 10.0.0.0 - Garmin Ltd or its subsidiaries)
Garmin City Navigator North America NT 2016.10 (HKLM-x32\...\{F9390291-4BC2-411B-A41E-A843AC632FB1}) (Version: 2.0.0.0 - Garmin Ltd or its subsidiaries)
Garmin Communicator Plugin (HKLM-x32\...\{71DBFBF2-F7EB-4268-8485-9471D83C4E66}) (Version: 4.2.0 - Garmin Ltd or its subsidiaries)
Garmin Communicator Plugin x64 (HKLM\...\{70A381F1-C161-4D61-A20C-BE12FC6777DF}) (Version: 4.2.0 - Garmin Ltd or its subsidiaries)
Garmin Express (HKLM-x32\...\{0733d53f-b41d-47cc-b336-d95751c4b2cb}) (Version: 4.1.16.0 - Garmin Ltd or its subsidiaries)
Garmin Express (x32 Version: 4.1.16.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (x32 Version: 4.1.16.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin MapSource (HKLM-x32\...\{AFBAB9A0-DDE8-49AE-8C17-A01B61BEE64B}) (Version: 6.16.3 - Garmin Ltd or its subsidiaries)
Garmin Trip and Waypoint Manager v5 (HKLM-x32\...\{414A373B-59DF-4102-94CA-9FE9A74CBDDA}) (Version: 5.0.0.0 - Garmin Ltd or its subsidiaries)
Garmin USB Drivers (HKLM-x32\...\{510D2239-6C2E-457B-9590-485EC552D94D}) (Version: 2.3.0.0 - Garmin Ltd or its subsidiaries)
GIMP 2.8.10 (HKLM\...\GIMP-2_is1) (Version: 2.8.10 - The GIMP Team)
Google Drive (HKLM-x32\...\{EF61675D-9BBC-4EC7-B906-F13BE8D3BD20}) (Version: 1.27.1227.2094 - Google, Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.29.5 - Google Inc.) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.14.1724 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3308 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.0.1016 - Intel Corporation)
King Oddball (x32 Version: 3.0.2.48 - WildTangent) Hidden
Linksys Connect (HKLM-x32\...\Linksys Connect) (Version: 1.5.13291.0 - Linksys LLC)
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{d07b0db5-8dad-40e1-be90-88026298a46b}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{2749c485-3a8b-4533-92ff-7cf6e8221cff}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 (HKLM-x32\...\{2BFC7AA0-544C-4E3A-8796-67F3BE655BE9}) (Version: 4.0.20823.0 - Microsoft Corporation)
Mozilla Firefox 44.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 44.0.2 (x86 en-US)) (Version: 44.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 44.0.2.5884 - Mozilla)
Mozilla Thunderbird 38.6.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 38.6.0 (x86 en-US)) (Version: 38.6.0 - Mozilla)
Nitro Pro 9 (HKLM-x32\...\{f35b0611-853e-4a79-bb05-861c8f295b90}) (Version: 9.5.3.8 - Nitro)
Nitro Pro 9 (Version: 9.5.3.8 - Nitro) Hidden
OpenOffice 4.1.0 (HKLM-x32\...\{C87EF11D-36E9-479D-9898-7541EA1E8A6A}) (Version: 4.10.9764 - Apache Software Foundation)
OpinionSquare (HKLM-x32\...\{9cf77345-ac1f-46e5-83ff-79676bee4d6b}) (Version: 1.3.337.354 - TMRG, Inc.)
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.300 - Qualcomm Atheros)
Qualcomm Atheros Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.1.0.21 - Qualcomm Atheros Inc.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.30164 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7023 - Realtek Semiconductor Corp.)
SketchUp 2014 (HKLM-x32\...\{F246092E-FA0B-47C8-9D3E-CF8C210293C8}) (Version: 14.1.1282 - Trimble Navigation Limited)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.10.51 - Synaptics Incorporated)
Toshiba App Place (HKLM-x32\...\{ED3CBA78-488F-4E8C-B33F-8E3BF4DDB4D2}) (Version: 1.0.6.3 - Toshiba)
TOSHIBA Application Installer (HKLM\...\{21A63CA3-75C0-4E56-B602-B7CD2EF6B621}) (Version: 9.0.2.4 - Toshiba Corporation)
TOSHIBA Audio Enhancement (HKLM\...\{1515F5E3-29EA-4CD1-A981-032D88880F09}) (Version: 2.0.17.0 - Toshiba Corporation)
TOSHIBA Battery Check Utility (HKLM-x32\...\{5468E297-7EF8-4CB3-A091-F8714147793F}) (Version: 1.00.01.01 - Toshiba Corporation)
Toshiba Book Place (HKLM-x32\...\{11244D6B-9842-440F-8579-6A4D771A0D9B}) (Version: 3.3.9661 - K-NFB Reading Technology, Inc.)
TOSHIBA Display Utility (HKLM\...\{F64E9295-E1B3-4EEA-86D3-AF44A0087B06}) (Version: 1.1.16.0 - Toshiba Corporation)
TOSHIBA eco Utility (HKLM\...\{5944B9D4-3C2A-48DE-931E-26B31714A2F7}) (Version: 2.2.0.6404 - Toshiba Corporation)
TOSHIBA Function Key (HKLM\...\{16562A90-71BC-41A0-B890-D91B0C267120}) (Version: 1.1.0002.6401 - Toshiba Corporation)
TOSHIBA Password Utility (HKLM-x32\...\{B1786E63-2127-42C9-95A3-146E5F727BF1}) (Version: v2.1.0.14 - Toshiba Corporation)
TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.9.3 - TOSHIBA)
TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 3.1.02.55065006 - Toshiba Corporation)
TOSHIBA Service Station (HKLM\...\{FBFCEEA5-96EA-4C8E-9262-43CBBEBAE413}) (Version: 2.6.8 - Toshiba Corporation)
TOSHIBA Start (HKLM-x32\...\{A74C9CC1-2211-4A75-A688-6F7CFE2C2B12}) (Version: 1.00.02 - TOSHIBA America Information Systems, Inc)
TOSHIBA System Driver (HKLM-x32\...\{1E6A96A1-2BAB-43EF-8087-30437593C66C}) (Version: 1.00.0032 - Toshiba Corporation)
TOSHIBA System Settings (HKLM-x32\...\{05A55927-DB9B-4E26-BA44-828EBFF829F0}) (Version: 1.1.2.32001 - Toshiba Corporation)
TOSHIBA User's Guide (HKLM-x32\...\{3384E1D9-3F18-4A98-8655-180FEF0DFC02}) (Version: 1.00.02 - TOSHIBA)
TOSHIBARegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.1.6 - TOSHIBA)
TrainingPeaks Device Agent (HKLM-x32\...\{04D7046E-DCCF-42AB-A501-177968C6F870}) (Version: 3.0.93 - TrainingPeaks)
Update Installer for WildTangent Games App (x32 Version: - WildTangent) Hidden
Virtual COM Port Driver (HKLM-x32\...\InstallShield_{9853299F-7AD8-4560-9896-60650BD8ACBF}) (Version: 1.3.1 - STMicroelectronics)
Virtual COM Port Driver (x32 Version: 1.3.1 - STMicroelectronics) Hidden
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App (Toshiba Games) (x32 Version: 4.0.10.20 - WildTangent) Hidden
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0) (HKLM\...\49CF605F02C7954F4E139D18828DE298CD59217C) (Version: 06/03/2009 2.3.0.0 - Garmin)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
xImage (HKLM-x32\...\{31492759-0E89-46B5-9770-F6E5808E3017}) (Version: 2.3 - GARMIN)
==================== Custom CLSID (Whitelisted): ==========================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
==================== Scheduled Tasks (Whitelisted) =============
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
Task: {35EDF2A4-2874-4CDA-8AE9-3DB8492B7DAC} - System32\Tasks\RTKCPL => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [2013-08-21] (Realtek Semiconductor)
Task: {376BA764-C868-441B-AEDB-92FA4276C53B} - System32\Tasks\Synaptics TouchPad Enhancements => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2014-08-06] (Synaptics Incorporated)
Task: {3A8B8702-6179-436D-B932-C5ADCF3F5D8E} - System32\Tasks\Norton Anti-Theft\Norton Error Processor => C:\Program Files (x86)\Norton Anti-Theft\Engine\1.10.0.9\SymErr.exe
Task: {424D2C4A-0424-4329-9760-0F4371A095E9} - System32\Tasks\Norton Anti-Theft\Norton Error Analyzer => C:\Program Files (x86)\Norton Anti-Theft\Engine\1.10.0.9\SymErr.exe
Task: {485B2E59-DB14-463A-8E5D-12C80B96D711} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\Windows\system32\MRT.exe [2016-02-13] (Microsoft Corporation)
Task: {49BFE047-20C7-40A2-B6E3-D38C9293B837} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-28] (Google Inc.)
Task: {4BC792FD-8A16-425D-92C4-5A556761AF11} - System32\Tasks\GarminUpdaterTask => C:\Program Files (x86)\Garmin\Express SelfUpdater\ExpressSelfUpdater.exe [2016-01-28] ()
Task: {68D1530A-93E8-4E3A-8D7D-D0164950A9C7} - System32\Tasks\TOSHIBA\Service Station => C:\Program Files\TOSHIBA\Toshiba Service Station\ToshibaServiceStation.exe [2013-07-31] (TOSHIBA Corporation)
Task: {8F1B6A27-DB06-4FF8-A188-F93931FB7B37} - System32\Tasks\TuneUpUtilities_Task_BkGndMaintenance2013 => C:\Program Files (x86)\AVG\AVG PC TuneUp\OneClick.exe [2015-08-04] (AVG Technologies)
Task: {A0481C25-5334-4EA1-8E77-26DC2BCAFF52} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-28] (Google Inc.)
Task: {AFF04ED7-A539-47E7-ACCD-CA4D144CEB02} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2016-02-09] (Adobe Systems Incorporated)
Task: {EF3F41B9-9167-42F7-BF8B-57495E8DE912} - System32\Tasks\Resolution+ Setting Task => C:\Program Files\Toshiba\TOSHIBA Smart View Utility\Plugins\ResolutionPlus\TosRegPermissionChg.exe [2013-11-07] (TOSHIBA Corporation)
Task: {F8D01087-5D6F-43BF-B6F0-A2150E30DBBA} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2015-12-14] (Adobe Systems Incorporated)
(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
==================== Shortcuts =============================
(The entries could be listed to be restored or removed.)
==================== Loaded Modules (Whitelisted) ==============
2014-06-13 21:56 - 2013-10-23 13:24 - 00087600 _____ () C:\Windows\System32\cpwmon64.dll
2013-09-10 14:54 - 2013-09-10 14:54 - 00019792 _____ () C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe
2014-08-01 14:23 - 2014-08-01 14:23 - 00418312 _____ () C:\Program Files\Nitro\Pro 9\Nitro_UpdateService.exe
2014-06-13 20:31 - 2005-04-21 23:36 - 00143360 _____ () C:\Windows\system32\BrSNMP64.dll
2015-08-04 07:26 - 2015-08-04 07:26 - 00718040 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\avgrepliba.dll
2016-01-28 16:53 - 2016-01-28 16:52 - 00168008 _____ () C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\19.2.0\loggingserver.exe
2015-08-04 07:26 - 2015-08-04 07:26 - 00861912 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\tulnga.dll
2012-07-18 17:38 - 2012-07-18 17:38 - 00020904 _____ () C:\Program Files\TOSHIBA\Hotkey\SmoothView.dll
2014-06-21 08:15 - 2016-01-28 16:52 - 02586696 _____ () C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe
2016-01-28 16:53 - 2016-01-28 16:52 - 00527944 _____ () C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\19.2.0\log4cplusU.dll
2015-08-24 06:11 - 2015-08-24 06:11 - 40500224 _____ () C:\Program Files (x86)\AVG\UiDll\2171\libcef.dll
2015-08-06 12:28 - 2009-02-27 15:38 - 00139264 ____R () C:\Program Files (x86)\Brother\BrUtilities\BrLogAPI.dll
2014-04-13 16:04 - 2013-09-03 18:52 - 01242584 _____ () C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\ACE.dll
==================== Alternate Data Streams (Whitelisted) =========
(If an entry is included in the fixlist, only the ADS will be removed.)
AlternateDataStreams: C:\Windows:nlsPreferences
==================== Safe Mode (Whitelisted) ===================
(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
==================== EXE Association (Whitelisted) ===============
(If an entry is included in the fixlist, the registry item will be restored to default or removed.)
==================== Internet Explorer trusted/restricted ===============
(If an entry is included in the fixlist, it will be removed from the registry.)
==================== Hosts content: ===============================
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
2013-08-22 08:25 - 2013-08-22 08:25 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts
==================== Other Areas ============================
(Currently there is no automatic fix for this section.)
HKU\S-1-5-21-1356433520-1387296685-3109331851-1001\Control Panel\Desktop\\Wallpaper -> C:\Users\Mike\Pictures\Pictures\Pictures\Pictures\TN roadtrip\Dragon 2.JPG
DNS Servers: 75.75.76.76 - 75.75.75.75
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.
==================== MSCONFIG/TASK MANAGER disabled items ==
(Currently there is no automatic fix for this section.)
HKLM\...\StartupApproved\Run32: => "BrHelp"
HKLM\...\StartupApproved\Run32: => "ControlCenter4"
HKLM\...\StartupApproved\Run32: => "ToshibaAppPlace"
HKU\S-1-5-21-1356433520-1387296685-3109331851-1001\...\StartupApproved\Run: => "GarminExpressTrayApp"
==================== FirewallRules (Whitelisted) ===============
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
FirewallRules: [vm-monitoring-nb-session] => (Allow) LPort=139
FirewallRules: [TCP Query User{DAA4555A-BEC6-4C8E-9479-9DCFC3C4A594}C:\program files (x86)\skype\phone\skype.exe] => (Allow) C:\program files (x86)\skype\phone\skype.exe
FirewallRules: [{59D02E91-4880-46F5-8CCB-63569204106E}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgnsa.exe
FirewallRules: [{D2F7F8BE-08C8-4C20-8D12-97F6979F68BB}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgnsa.exe
FirewallRules: [{15B1E4EE-7D38-497D-BBA5-8C266A10AA16}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgdiagex.exe
FirewallRules: [{F3967B9B-9CEB-4B0A-9575-7B49404640E2}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgdiagex.exe
FirewallRules: [{0974ACB8-5A76-421D-816D-2A379EDA2CE6}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgemca.exe
FirewallRules: [{68AF9D61-878D-4DB3-9465-400464BA2ED5}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgemca.exe
FirewallRules: [{47C8EAF9-1AF1-4BDF-A81D-45D0C0B87DF2}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
FirewallRules: [{34F34F2C-63A9-41CB-BEF9-629CB975041D}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
FirewallRules: [TCP Query User{87B727EC-EEBA-4766-A1B7-EC6447A24129}C:\program files (x86)\mozilla firefox\firefox.exe] => (Allow) C:\program files (x86)\mozilla firefox\firefox.exe
FirewallRules: [UDP Query User{94E3E6DE-6174-4955-B88E-AAF206B64E69}C:\program files (x86)\mozilla firefox\firefox.exe] => (Allow) C:\program files (x86)\mozilla firefox\firefox.exe
FirewallRules: [{C6E403A6-1DFF-4F0B-A1A0-B1DBABAC851B}] => (Allow) C:\Program Files (x86)\Brother\Brmfl13b\FAXRX.EXE
FirewallRules: [{F3B51267-E512-40B0-860D-4000A5379672}] => (Allow) LPort=54925
FirewallRules: [{A5C709D9-BAD9-440C-BF16-0F1A0B5A539E}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
FirewallRules: [{E5CA8D48-E2F0-4BC5-9DC4-01E4F60D0BA5}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
FirewallRules: [{5044129A-E3C4-438C-92B4-2ADBBF063C1F}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgnsa.exe
FirewallRules: [{0AAF33A2-F6A1-41AC-8FB7-3AB3341BBC3C}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgnsa.exe
FirewallRules: [{8E5DE75D-85F8-432C-87E4-127A68E8E486}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgdiagex.exe
FirewallRules: [{F8A55442-FC38-462E-BB8D-B8539861C548}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgdiagex.exe
FirewallRules: [{B38765CE-381D-4B12-BA17-F384F55E5A34}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgemca.exe
FirewallRules: [{0AF63A62-9D81-4F0C-AB0E-63DE97283434}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgemca.exe
FirewallRules: [{3275127C-AB02-44D3-B9B6-04AABEA9BC78}] => (Allow) C:\Program Files (x86)\OpinionSquare\opnsqr.exe
FirewallRules: [{1BB26797-D4CB-4457-B956-77FA473F2D2A}] => (Allow) C:\Program Files (x86)\OpinionSquare\opnsqr.exe
==================== Restore Points =========================
25-07-2015 08:40:13 Windows Update
05-08-2015 19:54:40 Windows Update
20-02-2016 12:38:35 Scheduled Checkpoint
==================== Faulty Device Manager Devices =============
==================== Event log errors: =========================
Application errors:
==================
Error: (02/27/2016 08:32:26 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program LiveComm.exe version 17.5.9600.20911 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 804
Start Time: 01d171c72acce152
Termination Time: 4294967295
Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exe
Report Id: 1e6db8ec-ddbb-11e5-849d-28e347df08b5
Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe
Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1
Error: (02/27/2016 08:02:25 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program LiveComm.exe version 17.5.9600.20911 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: bb0
Start Time: 01d171c2f9eb6972
Termination Time: 4294967295
Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exe
Report Id: ed70a1cd-ddb6-11e5-849d-28e347df08b5
Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe
Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1
Error: (02/27/2016 07:51:20 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program LiveComm.exe version 17.5.9600.20911 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 11b0
Start Time: 01d171c169e216c1
Termination Time: 4294967295
Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exe
Report Id: 5d5b0535-ddb5-11e5-849d-28e347df08b5
Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe
Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1
Error: (02/27/2016 07:33:23 PM) (Source: Microsoft-Windows-LocationProvider) (EventID: 2006) (User: NT AUTHORITY)
Description: There was an error with the Windows Location Provider database
Error: (02/20/2016 12:38:29 PM) (Source: SPP) (EventID: 16389) (User: )
Description: Writer COM+ REGDB Writer experienced retryable error during shadow copy creation. Retrying...
More info: .
Error: (02/20/2016 12:38:29 PM) (Source: SPP) (EventID: 16389) (User: )
Description: Writer WMI Writer experienced retryable error during shadow copy creation. Retrying...
More info: .
Error: (02/20/2016 12:38:29 PM) (Source: SPP) (EventID: 16389) (User: )
Description: Writer Registry Writer experienced retryable error during shadow copy creation. Retrying...
More info: .
Error: (02/20/2016 12:38:29 PM) (Source: SPP) (EventID: 16389) (User: )
Description: Writer MSSearch Service Writer experienced retryable error during shadow copy creation. Retrying...
More info: .
Error: (02/20/2016 12:38:29 PM) (Source: SPP) (EventID: 16389) (User: )
Description: Writer Shadow Copy Optimization Writer experienced retryable error during shadow copy creation. Retrying...
More info: .
Error: (02/20/2016 12:38:29 PM) (Source: SPP) (EventID: 16389) (User: )
Description: Writer System Writer experienced retryable error during shadow copy creation. Retrying...
More info: .
System errors:
=============
Error: (02/28/2016 09:09:16 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Garmin Device Interaction Service service failed to start due to the following error:
%%1053
Error: (02/28/2016 09:09:16 AM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Garmin Device Interaction Service service to connect.
Error: (02/27/2016 09:54:44 PM) (Source: DCOM) (EventID: 10016) (User: Michael)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}MichaelMikeS-1-5-21-1356433520-1387296685-3109331851-1001LocalHost (Using LRPC)UnavailableUnavailable
Error: (02/27/2016 09:54:09 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Garmin Device Interaction Service service failed to start due to the following error:
%%1053
Error: (02/27/2016 09:54:09 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Garmin Device Interaction Service service to connect.
Error: (02/27/2016 07:43:04 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Garmin Device Interaction Service service failed to start due to the following error:
%%1053
Error: (02/27/2016 07:43:04 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Garmin Device Interaction Service service to connect.
Error: (02/27/2016 07:41:14 PM) (Source: Service Control Manager) (EventID: 7043) (User: )
Description: The AVGIDSAgent service did not shut down properly after receiving a preshutdown control.
Error: (02/27/2016 07:36:05 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Garmin Device Interaction Service service failed to start due to the following error:
%%1053
Error: (02/27/2016 07:36:05 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Garmin Device Interaction Service service to connect.
CodeIntegrity:
===================================
Date: 2015-10-28 17:31:30.194
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\drivers\grmnusb.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
==================== Memory info ===========================
Processor: Intel® Core™ i5-4200U CPU @ 1.60GHz
Percentage of memory in use: 26%
Total physical RAM: 8104.02 MB
Available physical RAM: 5950.05 MB
Total Virtual: 9384.02 MB
Available Virtual: 7273.19 MB
==================== Drives ================================
Drive c: (TI10684400A) (Fixed) (Total:689.01 GB) (Free:622.87 GB) NTFS
==================== MBR & Partition Table ==================
========================================================
Disk: 0 (Size: 698.6 GB) (Disk ID: 00000000)
Partition: GPT.
==================== End of Addition.txt ============================
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