Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Star Wars: The Old Republic lagging horribly [ISSUE FIXED!]


  • Please log in to reply

#1
Dbz2004

Dbz2004

    Member

  • Member
  • PipPip
  • 53 posts

I am having issues running SWTOR on my computer. I barely got it a month ago and the game is extremely laggy and sometimes it doesn't respond at all. I tried ccleaner to clean out my computer along with Avast's cleanup program and it still lags horribly. Below are my system specs. Thanks!

 

Item                Details
 
Windows:            Windows Version 6.2 (Build 9200)
Internet Explorer:  9.11.10240.16384
Memory (RAM):       2235 MB
CPU Info:           Intel® Core™ i3-5020U CPU @ 2.20GHz
CPU Speed:          2206.2 MHz
Sound Card:         Speakers (2- Conexant SmartAudi | 
 
Display Adapters:   Intel® HD Graphics 5500 | Intel® HD Graphics 5500 | Intel® HD Graphics 5500
Monitors:           1x; Generic PnP Monitor | 
Screen Resolution:  1366 X 768 - 32 bit
Network:            Network Present
Network Adapters:   Broadcom 802.11n Network Adapter | Realtek PCIe FE Family Controller | Microsoft Wi-Fi Direct Virtual Adapter | Bluetooth Device (Personal Area Network)
CD / DVD Drives:    1x (D: | ) D: MATSHITADVD-RAM UJ8G2
Ports:              COM Ports NOT Present. LPT Port NOT Present. 
Mouse:              16 Button Wheel Mouse Present
Hard Disks:         C:  930.8GB | E:  465.7GB
Hard Disks - Free:  C:  847.7GB | E:  455.4GB
USB Controllers:    2 host controllers.
Firewire (1394):    Not Detected
Manufacturer *:     INSYDE Corp.
Product Make *:     INVALID                         
AC Power Status:    OnLine
BIOS Info:          |  |
Time Zone:          US Mountain Standard Time
Battery Status:     High
Motherboard *:      FF50 06F2
IP Address:         192.168.1.115 | 
MAC Address:        08-9E-01-EA-8B-9C
Host Name:          VAKARIAN-2
SM BIOS:            5.00
 

Edited by Dbz2004, 05 March 2016 - 04:49 PM.

  • 0

Advertisements


#2
RKinner

RKinner

    Malware Expert

  • Expert
  • 17,350 posts
  • MVP
Get Process Explorer
 
Save it to your desktop then run it (Vista or Win7 - right click and Run As Administrator).  
 
View, Select Column, check Verified Signer, OK
Options, Verify Image Signatures
 
 
Click twice on the CPU column header  to sort things by CPU usage with the big hitters at the top.  
 
Wait a full minute then:
 
File, Save As, Save.  Open the file Procexp.txt on your desktop and copy and paste the text to a reply.

  • 0

#3
Dbz2004

Dbz2004

    Member

  • Topic Starter
  • Member
  • PipPip
  • 53 posts
Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 62.76 0 K 4 K 0
svchost.exe 23.97 111,484 K 42,088 K 624 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
AvastSvc.exe 4.85 117,204 K 47,332 K 1784 avast! Service AVAST Software (Verified) AVAST Software a.s.
procexp64.exe 2.20 23,940 K 55,016 K 9636 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
System 1.56 1,536 K 318,680 K 4
Interrupts 0.83 0 K 0 K n/a Hardware Interrupts and DPCs
svchost.exe 0.58 8,620 K 11,956 K 732 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
chrome.exe 0.52 117,052 K 155,568 K 9372 Google Chrome Google Inc. (Verified) Google Inc
FAHWindow64.exe 0.45 1,332 K 1,044 K 1888 File Association Helper Nico Mak Computing (Verified) WinZip Computing LLC
dwm.exe 0.45 37,028 K 25,928 K 8
Origin.exe 0.35 115,400 K 54,764 K 7920
csrss.exe 0.30 1,980 K 4,888 K 748
chrome.exe 0.26 99,472 K 128,520 K 5968 Google Chrome Google Inc. (Verified) Google Inc
Spotify.exe 0.25 79,028 K 23,936 K 4584 Spotify Spotify Ltd (Verified) Spotify AB
TabTip.exe 0.13 2,848 K 4,572 K 5288
svchost.exe 0.11 34,744 K 25,188 K 616 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.07 14,656 K 13,360 K 1156 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.06 4,704 K 6,192 K 232 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
explorer.exe 0.06 42,276 K 47,532 K 3556 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
TecoResident.exe 0.06 2,600 K 4,408 K 5784 Resident module of eco Utility TOSHIBA Corporation (Verified) TOSHIBA CORPORATION
TCrdMain_Win8.exe 0.06 3,564 K 2,756 K 5852 TOSHIBA System Settings Main Module TOSHIBA Corporation (Verified) TOSHIBA CORPORATION
Spotify.exe 0.05 140,760 K 46,680 K 4236 Spotify Spotify Ltd (Verified) Spotify AB
Spotify.exe 0.02 75,564 K 15,412 K 6344 Spotify Spotify Ltd (Verified) Spotify AB
SearchIndexer.exe 0.01 31,760 K 15,328 K 4572 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
SettingSyncHost.exe 0.01 9,868 K 6,176 K 5564 Host Process for Setting Synchronization Microsoft Corporation (Verified) Microsoft Windows
WzPreloader.exe 0.01 12,072 K 2,744 K 556 WinZip Preloader WinZip Computing, S.L. (Verified) WinZip Computing LLC
avastui.exe 0.01 37,120 K 24,404 K 5404
CCleaner64.exe < 0.01 8,524 K 14,476 K 5936
StikyNot.exe < 0.01 6,316 K 4,212 K 5992 Sticky Notes Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 6,344 K 9,608 K 980 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
WINWORD.EXE < 0.01 25,896 K 49,476 K 8372 Microsoft Word Microsoft Corporation (Verified) Microsoft Corporation
audiodg.exe < 0.01 9,720 K 15,284 K 84
SynTPEnh.exe < 0.01 3,824 K 2,772 K 3776 Synaptics TouchPad 64-bit Enhancements Synaptics Incorporated (Verified) Synaptics Incorporated
svchost.exe < 0.01 6,892 K 12,084 K 5028 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
WUDFHost.exe 1,480 K 1,396 K 1512
WmiPrvSE.exe 6,980 K 9,700 K 5768
winlogon.exe 1,904 K 1,660 K 812
wininit.exe 908 K 864 K 736
unsecapp.exe 1,340 K 2,252 K 1996
TecoService.exe 3,568 K 4,700 K 2556 TOSHIBA eco Utility Service Toshiba Corporation (Verified) TOSHIBA CORPORATION
taskhostw.exe 6,500 K 8,884 K 3716 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
TabTip32.exe 1,140 K 872 K 5392
SynTPHelper.exe 776 K 760 K 3508
SynTPEnhService.exe 876 K 520 K 2568 64-bit Synaptics Pointing Enhance Service Synaptics Incorporated (Verified) Synaptics Incorporated
svchost.exe 9,912 K 13,152 K 1528 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 5,800 K 16,300 K 1916 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 15,152 K 10,812 K 2084 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,232 K 3,528 K 1056 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 11,336 K 11,740 K 1776 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 5,796 K 11,084 K 2472 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,792 K 2,968 K 2448 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
SpotifyWebHelper.exe 1,928 K 1,388 K 2344 SpotifyWebHelper Spotify Ltd (Verified) Spotify AB
SpotifyCrashService.exe 1,300 K 1,176 K 5696 SpotifyCrashService Spotify Ltd (Verified) Spotify AB
spoolsv.exe 5,636 K 2,680 K 1424 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
splwow64.exe 2,380 K 8,540 K 9532 Print driver host for applications Microsoft Corporation (Verified) Microsoft Windows
Solitaire.exe Suspended 28,608 K 340 K 3924 Solitaire Microsoft Inc. (No signature was present in the subject) Microsoft Inc.
smss.exe 348 K 196 K 448
sihost.exe 5,700 K 13,624 K 3724 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows
ShellExperienceHost.exe Suspended 35,772 K 27,408 K 7624 Windows Shell Experience Host Microsoft Corporation (Verified) Microsoft Windows
services.exe 2,836 K 3,764 K 872
SearchUI.exe Suspended 41,644 K 2,228 K 3564 Search and Cortana application Microsoft Corporation (Verified) Microsoft Windows
SearchProtocolHost.exe 1,900 K 5,100 K 6956
SearchFilterHost.exe 1,148 K 5,668 K 6516
RuntimeBroker.exe 14,640 K 23,228 K 4720 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RMService.exe 1,960 K 3,488 K 2576 RMServic TOSHIBA (Verified) TOSHIBA CORPORATION
RichVideo64.exe 1,288 K 1,100 K 2436 RichVideo Module (Verified) CyberLink Corp.
procexp.exe 2,428 K 9,148 K 2152 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
PresentationFontCache.exe 24,552 K 2,312 K 3876 PresentationFontCache.exe Microsoft Corporation (Verified) Microsoft Corporation
OSPPSVC.EXE 3,532 K 6,304 K 2020
mfevtps.exe 3,448 K 1,196 K 2544
mfevtps.exe 1,688 K 864 K 2268 McAfee Process Validation Service McAfee, Inc. (Verified) McAfee
mfemms.exe 1,756 K 2,972 K 2236 McAfee Management Service McAfee, Inc. (Verified) McAfee
mcshield.exe 3,164 K 1,028 K 4988
lsass.exe 6,080 K 7,940 K 880 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher
jhi_service.exe 1,136 K 660 K 5740 Intel® Dynamic Application Loader Host Interface Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group
igfxTray.exe 3,148 K 3,456 K 4468 (Verified) Intel Corporation - pGFX
igfxHK.exe 2,088 K 1,856 K 4452 igfxHK Module Intel Corporation (Verified) Intel Corporation - pGFX
igfxEM.exe 3,760 K 3,940 K 4444 igfxEM Module Intel Corporation (Verified) Intel Corporation - pGFX
igfxCUIService.exe 1,704 K 2,904 K 1216 igfxCUIService Module Intel Corporation (Verified) Intel Corporation - pGFX
HostAppServiceUpdater.exe 4,368 K 1,496 K 3824 Host App Service Updater SweetLabs, Inc (Verified) SweetLabs Inc.
fontdrvhost.exe 1,004 K 736 K 5624
dasHost.exe 784 K 904 K 6096
CxAudMsg64.exe 1,776 K 1,156 K 2300 Conexant Audio Message Service Conexant Systems Inc. (Verified) Conexant Systems
csrss.exe 1,440 K 1,500 K 648
chrome.exe 43,600 K 40,460 K 3904 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 105,572 K 82,676 K 7336 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 56,912 K 53,832 K 7404 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 33,328 K 28,332 K 7240 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 62,736 K 47,084 K 4888 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 106,428 K 41,456 K 9316 Google Chrome Google Inc. (Verified) Google Inc
BtwRSupportService.exe 1,672 K 800 K 2212 Bluetooth Radio Management Support Broadcom Corporation. (Verified) Broadcom Corporation
ApplicationFrameHost.exe 23,740 K 6,748 K 2512 Application Frame Host Microsoft Corporation (Verified) Microsoft Windows

  • 0

#4
RKinner

RKinner

    Malware Expert

  • Expert
  • 17,350 posts
  • MVP
System Idle Process 62.76 0 K 4 K 0
svchost.exe 23.97 111,484 K 42,088 K 624 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher  <==This is a problem
 
If you run Process Explorer again and svchost.exe is still showing 20%+ CPU usage, hit the Space bar to stop it jumping and then hover over the high svchost.exe and it will tell you what services are involved.  What do you see?
 
If you right click on it and select Suspend then try your game does it still stutter?  (Go back in and Resume)
 
Also I expect you had a McAfee demo when you got the PC.  As usual McAfee doesn't know how to uninstall itself and it left several processes.
Verify that McAfee does not show up int the uninstall list.  If it does first uninstall it.
Download the McAfee Removal tool
Save it then right click and Run As Admin.  This should remove the 4 McAfee processes:
mfevtps.exe 3,448 K 1,196 K 2544
mfevtps.exe 1,688 K 864 K 2268 McAfee Process Validation Service McAfee, Inc. (Verified) McAfee
mfemms.exe 1,756 K 2,972 K 2236 McAfee Management Service McAfee, Inc. (Verified) McAfee
mcshield.exe 3,164 K 1,028 K 4988
 
 

Make another process explorer log and post it.


  • 0

#5
Dbz2004

Dbz2004

    Member

  • Topic Starter
  • Member
  • PipPip
  • 53 posts

the services it says that the svchost.exe runs are:

Application Information [Appinfo]

Background Intelligent Transfer Service [BITS]

Delivery Optimization [DoSvc]

Geolocation Srvice [lfsvc]

Group Policy Clinet [gpsvc]

IKE and AuthIP IPsec Keying Modules [IKEEXT]

Microsoft Account Sign-in Assistant [wlidsvc]

Server [Lanman Server]

System Event Notification Service [SENS]

Shell Hardware Detection [ShellHWDetection]

Themes [Themes]

Update Orchestrator Service [UsoSvc]

User Profile Service [ProfSvc]

User Manager [UserManager]

Windows Update [wuauserv]

Windows Management Intrumentation [Winmgmt]

 

When I tried to suspend the it, it gives me an error message [i am attacking the screenshot of the error message]

==========================

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 50.55 0 K 4 K 0
svchost.exe 44.57 66,528 K 93,224 K 532 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
procexp64.exe 1.22 15,344 K 32,616 K 3392 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
System 1.02 284 K 20,600 K 4
Interrupts 0.60 0 K 0 K n/a Hardware Interrupts and DPCs
TrustedInstaller.exe 0.54 1,792 K 6,300 K 3804 Windows Modules Installer Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 0.52 7,584 K 22,008 K 1168 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.19 3,644 K 8,076 K 984 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
FAHWindow64.exe 0.18 1,344 K 7,180 K 5624 File Association Helper Nico Mak Computing (Verified) WinZip Computing LLC
svchost.exe 0.17 30,372 K 38,080 K 624 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
dwm.exe 0.10 34,996 K 43,156 K 392
csrss.exe 0.09 2,124 K 6,680 K 680
svchost.exe 0.07 6,400 K 17,128 K 928 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
explorer.exe 0.06 38,732 K 86,320 K 3992 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 0.05 17,464 K 23,140 K 1160 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
AvastSvc.exe 0.03 88,744 K 5,520 K 1764 avast! Service AVAST Software (Verified) AVAST Software a.s.
TecoService.exe 0.01 2,940 K 12,796 K 2180 TOSHIBA eco Utility Service Toshiba Corporation (Verified) TOSHIBA CORPORATION
WzPreloader.exe 0.01 12,064 K 13,112 K 5664 WinZip Preloader WinZip Computing, S.L. (Verified) WinZip Computing LLC
CCleaner64.exe < 0.01 7,820 K 18,724 K 4544
avastui.exe < 0.01 18,236 K 20,728 K 6036
SynTPEnh.exe < 0.01 3,780 K 12,012 K 3536 Synaptics TouchPad 64-bit Enhancements Synaptics Incorporated (Verified) Synaptics Incorporated
csrss.exe < 0.01 1,540 K 3,564 K 592
WUDFHost.exe 1,632 K 5,688 K 1488
WmiPrvSE.exe 6,088 K 14,400 K 5680
winlogon.exe 1,928 K 6,952 K 720
wininit.exe 1,168 K 3,840 K 764
unsecapp.exe 1,316 K 7,132 K 5288
TiWorker.exe 2,012 K 8,436 K 5872
TecoResident.exe 2,468 K 10,872 K 4048 Resident module of eco Utility TOSHIBA Corporation (Verified) TOSHIBA CORPORATION
TCrdMain_Win8.exe 3,624 K 15,404 K 4076 TOSHIBA System Settings Main Module TOSHIBA Corporation (Verified) TOSHIBA CORPORATION
taskhostw.exe 4,832 K 13,812 K 3612 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
taskeng.exe 1,204 K 5,892 K 3544
TabTip32.exe 1,144 K 3,976 K 84
TabTip.exe 2,820 K 11,924 K 4176
SynTPHelper.exe 788 K 3,780 K 4032
SynTPEnhService.exe 968 K 3,868 K 2400 64-bit Synaptics Pointing Enhance Service Synaptics Incorporated (Verified) Synaptics Incorporated
svchost.exe 6,376 K 13,852 K 1392 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 6,344 K 18,144 K 2148 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 12,624 K 20,136 K 1728 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,884 K 20,840 K 3796 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 5,192 K 17,616 K 2172 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,900 K 7,152 K 2156 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,856 K 10,548 K 700 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,188 K 7,784 K 1172 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
StikyNot.exe 6,008 K 18,408 K 5496 Sticky Notes Microsoft Corporation (Verified) Microsoft Windows
sppsvc.exe 3,196 K 13,132 K 5132 Microsoft Software Protection Platform Service Microsoft Corporation (Verified) Microsoft Windows
spoolsv.exe 5,572 K 13,368 K 1384 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 400 K 880 K 428
sihost.exe 4,804 K 18,916 K 3596 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows
ShellExperienceHost.exe Suspended 22,692 K 53,536 K 4268 Windows Shell Experience Host Microsoft Corporation (Verified) Microsoft Windows
SettingSyncHost.exe 11,076 K 7,424 K 2584 Host Process for Setting Synchronization Microsoft Corporation (Verified) Microsoft Windows
services.exe 3,900 K 6,408 K 812
SearchUI.exe Suspended 44,796 K 84,528 K 4440 Search and Cortana application Microsoft Corporation (Verified) Microsoft Windows
SearchIndexer.exe 20,164 K 22,580 K 776 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe 8,296 K 27,648 K 4452 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RMService.exe 1,524 K 5,964 K 2268 RMServic TOSHIBA (Verified) TOSHIBA CORPORATION
RichVideo64.exe 1,380 K 6,376 K 2164 RichVideo Module (Verified) CyberLink Corp.
procexp.exe 2,536 K 9,180 K 5516 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
PresentationFontCache.exe 25,172 K 6,724 K 3668 PresentationFontCache.exe Microsoft Corporation (Verified) Microsoft Corporation
lsass.exe 5,228 K 12,260 K 820 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher
jhi_service.exe 1,208 K 5,272 K 4120 Intel® Dynamic Application Loader Host Interface Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group
igfxTray.exe 3,196 K 9,528 K 3460 (Verified) Intel Corporation - pGFX
igfxHK.exe 2,112 K 7,692 K 1416 igfxHK Module Intel Corporation (Verified) Intel Corporation - pGFX
igfxEM.exe 3,544 K 10,104 K 3144 igfxEM Module Intel Corporation (Verified) Intel Corporation - pGFX
igfxCUIService.exe 1,756 K 7,572 K 1644 igfxCUIService Module Intel Corporation (Verified) Intel Corporation - pGFX
HostAppServiceUpdater.exe 4,172 K 1,588 K 3748 Host App Service Updater SweetLabs, Inc (Verified) SweetLabs Inc.
fontdrvhost.exe 724 K 2,844 K 6108
dasHost.exe 816 K 4,004 K 256
CxAudMsg64.exe 1,692 K 7,196 K 2084 Conexant Audio Message Service Conexant Systems Inc. (Verified) Conexant Systems
Calculator.exe Suspended 16,828 K 32,624 K 5092 (No signature was present in the subject)
BtwRSupportService.exe 1,800 K 5,824 K 2092 Bluetooth Radio Management Support Broadcom Corporation. (Verified) Broadcom Corporation
audiodg.exe 5,776 K 9,784 K 840
ApplicationFrameHost.exe 11,224 K 24,120 K 4824 Application Frame Host Microsoft Corporation (Verified) Microsoft Windows

Attached Thumbnails

  • access_denied.png

  • 0

#6
RKinner

RKinner

    Malware Expert

  • Expert
  • 17,350 posts
  • MVP

OK.  Usually it's the Windows Update [wuauserv] so search for

services.msc 

and hit Enter.  That should bring up the services window.  Scroll down until you see Windows Update and highlight it then Stop the service.

 

Then look at process explorer and see if the svchost has gone down to single digits.


  • 0

#7
Dbz2004

Dbz2004

    Member

  • Topic Starter
  • Member
  • PipPip
  • 53 posts

it did just that:

 

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 95.44 0 K 4 K 0
procexp64.exe 1.41 14,868 K 31,892 K 1608 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
chrome.exe 1.34 197,972 K 165,104 K 5876 Google Chrome Google Inc. (Verified) Google Inc
Interrupts 0.29 0 K 0 K n/a Hardware Interrupts and DPCs
csrss.exe 0.28 2,180 K 6,120 K 680
dwm.exe 0.26 36,156 K 35,592 K 392
TabTip.exe 0.20 2,856 K 11,444 K 4176
FAHWindow64.exe 0.16 1,316 K 6,828 K 5624 File Association Helper Nico Mak Computing (Verified) WinZip Computing LLC
chrome.exe 0.15 123,452 K 142,944 K 1596 Google Chrome Google Inc. (Verified) Google Inc
TecoResident.exe 0.12 2,380 K 10,208 K 4048 Resident module of eco Utility TOSHIBA Corporation (Verified) TOSHIBA CORPORATION
System 0.12 668 K 129,392 K 4
explorer.exe 0.07 53,216 K 88,360 K 3992 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
chrome.exe 0.03 178,108 K 155,904 K 6264 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 0.03 97,120 K 131,992 K 1200 Google Chrome Google Inc. (Verified) Google Inc
AvastSvc.exe 0.02 92,784 K 40,156 K 1764 avast! Service AVAST Software (Verified) AVAST Software a.s.
chrome.exe 0.02 85,320 K 106,420 K 6572 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 0.01 148,848 K 53,932 K 1640 Google Chrome Google Inc. (Verified) Google Inc
WzPreloader.exe 0.01 12,036 K 11,824 K 5664 WinZip Preloader WinZip Computing, S.L. (Verified) WinZip Computing LLC
svchost.exe 0.01 3,624 K 7,880 K 984 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
CCleaner64.exe < 0.01 7,768 K 15,992 K 4544
svchost.exe < 0.01 30,576 K 36,028 K 624 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
avastui.exe < 0.01 18,240 K 21,192 K 6036
svchost.exe < 0.01 5,576 K 16,140 K 928 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
SynTPEnh.exe < 0.01 3,752 K 11,396 K 3536 Synaptics TouchPad 64-bit Enhancements Synaptics Incorporated (Verified) Synaptics Incorporated
svchost.exe < 0.01 38,956 K 55,336 K 532 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
WUDFHost.exe 1,632 K 5,476 K 1488
WmiPrvSE.exe 5,484 K 12,704 K 5680
winlogon.exe 1,776 K 6,384 K 720
wininit.exe 1,012 K 3,632 K 764
unsecapp.exe 1,296 K 6,880 K 5288
TecoService.exe 2,920 K 11,792 K 2180 TOSHIBA eco Utility Service Toshiba Corporation (Verified) TOSHIBA CORPORATION
TCrdMain_Win8.exe 3,556 K 13,520 K 4076 TOSHIBA System Settings Main Module TOSHIBA Corporation (Verified) TOSHIBA CORPORATION
taskhostw.exe 5,672 K 14,880 K 3612 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
TabTip32.exe 1,216 K 3,528 K 84
SynTPHelper.exe 812 K 3,616 K 4032
SynTPEnhService.exe 912 K 3,520 K 2400 64-bit Synaptics Pointing Enhance Service Synaptics Incorporated (Verified) Synaptics Incorporated
svchost.exe 15,884 K 19,340 K 1160 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7,096 K 20,316 K 1168 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 6,364 K 18,788 K 2148 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 6,556 K 14,816 K 1392 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 13,460 K 17,228 K 1728 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,464 K 15,984 K 2172 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,556 K 18,472 K 3796 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,080 K 7,348 K 1172 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,880 K 6,992 K 2156 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,576 K 8,644 K 700 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
StikyNot.exe 6,260 K 17,620 K 5496 Sticky Notes Microsoft Corporation (Verified) Microsoft Windows
spoolsv.exe 5,196 K 10,496 K 1384 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 368 K 852 K 428
sihost.exe 4,432 K 17,652 K 3596 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows
ShellExperienceHost.exe Suspended 25,744 K 43,052 K 4268 Windows Shell Experience Host Microsoft Corporation (Verified) Microsoft Windows
SettingSyncHost.exe 10,228 K 5,908 K 2584 Host Process for Setting Synchronization Microsoft Corporation (Verified) Microsoft Windows
services.exe 2,872 K 5,896 K 812
SearchUI.exe Suspended 94,368 K 68,772 K 4440 Search and Cortana application Microsoft Corporation (Verified) Microsoft Windows
SearchIndexer.exe 31,684 K 29,332 K 776 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe 10,612 K 30,828 K 4452 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RMService.exe 1,600 K 6,000 K 2268 RMServic TOSHIBA (Verified) TOSHIBA CORPORATION
RichVideo64.exe 1,324 K 5,908 K 2164 RichVideo Module (Verified) CyberLink Corp.
procexp.exe 2,472 K 9,224 K 1324 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
PresentationFontCache.exe 24,600 K 7,552 K 3668 PresentationFontCache.exe Microsoft Corporation (Verified) Microsoft Corporation
lsass.exe 5,624 K 12,080 K 820 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher
jhi_service.exe 1,140 K 4,888 K 4120 Intel® Dynamic Application Loader Host Interface Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group
igfxTray.exe 3,140 K 8,692 K 3460 (Verified) Intel Corporation - pGFX
igfxHK.exe 2,052 K 7,344 K 1416 igfxHK Module Intel Corporation (Verified) Intel Corporation - pGFX
igfxEM.exe 3,484 K 9,620 K 3144 igfxEM Module Intel Corporation (Verified) Intel Corporation - pGFX
igfxCUIService.exe 1,720 K 7,296 K 1644 igfxCUIService Module Intel Corporation (Verified) Intel Corporation - pGFX
HostAppServiceUpdater.exe 4,068 K 992 K 3748 Host App Service Updater SweetLabs, Inc (Verified) SweetLabs Inc.
fontdrvhost.exe 752 K 2,564 K 6108
dasHost.exe 788 K 3,612 K 256
CxAudMsg64.exe 1,664 K 6,704 K 2084 Conexant Audio Message Service Conexant Systems Inc. (Verified) Conexant Systems
csrss.exe 1,544 K 3,372 K 592
chrome.exe 112,696 K 113,252 K 4796 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 44,800 K 67,596 K 2788 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 71,024 K 84,440 K 5864 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 33,320 K 56,336 K 2456 Google Chrome Google Inc. (Verified) Google Inc
Calculator.exe Suspended 16,828 K 32,616 K 5092 (No signature was present in the subject)
BtwRSupportService.exe 1,712 K 5,584 K 2092 Bluetooth Radio Management Support Broadcom Corporation. (Verified) Broadcom Corporation
ApplicationFrameHost.exe 11,152 K 22,332 K 4824 Application Frame Host Microsoft Corporation (Verified) Microsoft Windows
========================
going to try and run the game now and see if it starts to lag again

  • 0

#8
Dbz2004

Dbz2004

    Member

  • Topic Starter
  • Member
  • PipPip
  • 53 posts

game is no longer lagging. thank you for helping me fix the problem!


  • 0

#9
RKinner

RKinner

    Malware Expert

  • Expert
  • 17,350 posts
  • MVP

Go back in and Start Windows Update again.  If svchost jumps back up then run

 

DISM.exe /Online /Cleanup-image /Restorehealth

per

 

https://support.micr...en-us/kb/947821

 

see if that helps.


  • 0

#10
Dbz2004

Dbz2004

    Member

  • Topic Starter
  • Member
  • PipPip
  • 53 posts

it didn't jump back up again. each of these results i have waited a full minute before pausing it

 

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 98.01 0 K 4 K 0
procexp64.exe 0.99 15,208 K 33,736 K 6572 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
ShellExperienceHost.exe 0.29 32,548 K 52,268 K 4268 Windows Shell Experience Host Microsoft Corporation (Verified) Microsoft Windows
FAHWindow64.exe 0.18 1,316 K 1,104 K 5624 File Association Helper Nico Mak Computing (Verified) WinZip Computing LLC
Interrupts 0.12 0 K 0 K n/a Hardware Interrupts and DPCs
System 0.10 1,012 K 90,056 K 4
dwm.exe 0.10 38,124 K 30,224 K 392
csrss.exe 0.08 2,000 K 3,340 K 680
explorer.exe 0.04 38,620 K 62,120 K 3992 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
chrome.exe 0.03 81,820 K 108,452 K 6324 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 0.02 144,652 K 142,820 K 6444 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 0.02 128,856 K 175,296 K 1868 Google Chrome Google Inc. (Verified) Google Inc
AvastSvc.exe 0.01 94,860 K 40,196 K 1764 avast! Service AVAST Software (Verified) AVAST Software a.s.
WzPreloader.exe 0.01 12,036 K 2,876 K 5664 WinZip Preloader WinZip Computing, S.L. (Verified) WinZip Computing LLC
svchost.exe < 0.01 7,248 K 10,032 K 1168 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
CCleaner64.exe < 0.01 7,768 K 1,876 K 4544
svchost.exe < 0.01 30,564 K 31,092 K 624 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe < 0.01 5,852 K 9,144 K 928 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
avastui.exe < 0.01 18,168 K 8,240 K 6036
svchost.exe < 0.01 39,888 K 45,732 K 532 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
SynTPEnh.exe < 0.01 3,752 K 2,320 K 3536 Synaptics TouchPad 64-bit Enhancements Synaptics Incorporated (Verified) Synaptics Incorporated
csrss.exe < 0.01 1,568 K 1,500 K 592
RMService.exe < 0.01 1,692 K 3,152 K 2268 RMServic TOSHIBA (Verified) TOSHIBA CORPORATION
WUDFHost.exe 1,632 K 1,132 K 1488
WmiPrvSE.exe 5,676 K 8,956 K 5680
winlogon.exe 1,776 K 1,480 K 720
wininit.exe 1,012 K 644 K 764
VSSVC.exe 1,536 K 7,364 K 7052 Microsoft® Volume Shadow Copy Service Microsoft Corporation (Verified) Microsoft Windows
unsecapp.exe 1,256 K 2,144 K 5288
TecoService.exe 2,992 K 2,084 K 2180 TOSHIBA eco Utility Service Toshiba Corporation (Verified) TOSHIBA CORPORATION
TecoResident.exe 2,380 K 1,724 K 4048 Resident module of eco Utility TOSHIBA Corporation (Verified) TOSHIBA CORPORATION
TCrdMain_Win8.exe 3,556 K 2,060 K 4076 TOSHIBA System Settings Main Module TOSHIBA Corporation (Verified) TOSHIBA CORPORATION
taskhostw.exe 8,456 K 10,164 K 3612 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
TabTip32.exe 1,216 K 744 K 84
TabTip.exe 2,820 K 4,980 K 4176
SystemSettingsBroker.exe 3,484 K 17,916 K 7104 System Settings Broker Microsoft Corporation (Verified) Microsoft Windows
SynTPHelper.exe 812 K 760 K 4032
SynTPEnhService.exe 920 K 552 K 2400 64-bit Synaptics Pointing Enhance Service Synaptics Incorporated (Verified) Synaptics Incorporated
svchost.exe 6,484 K 5,544 K 1392 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 13,616 K 12,400 K 1160 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,400 K 5,760 K 984 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 6,568 K 11,580 K 2148 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 15,156 K 12,016 K 1728 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 5,204 K 9,592 K 2172 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,304 K 6,252 K 3484 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,580 K 2,832 K 700 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,312 K 764 K 3796 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,080 K 2,220 K 1172 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,880 K 960 K 2156 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
StikyNot.exe 6,252 K 9,412 K 5496 Sticky Notes Microsoft Corporation (Verified) Microsoft Windows
spoolsv.exe 5,156 K 1,408 K 1384 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 368 K 192 K 428
sihost.exe 4,752 K 15,640 K 3596 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows
SettingSyncHost.exe 8,012 K 6,508 K 2584 Host Process for Setting Synchronization Microsoft Corporation (Verified) Microsoft Windows
services.exe 2,892 K 3,980 K 812
SearchUI.exe Suspended 94,168 K 47,700 K 4440 Search and Cortana application Microsoft Corporation (Verified) Microsoft Windows
SearchProtocolHost.exe 1,988 K 9,432 K 6368
SearchIndexer.exe 33,124 K 23,872 K 776 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
SearchFilterHost.exe 1,188 K 5,748 K 5552
RuntimeBroker.exe 12,420 K 25,652 K 4452 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RichVideo64.exe 1,320 K 844 K 2164 RichVideo Module (Verified) CyberLink Corp.
procexp.exe 2,516 K 9,268 K 3968 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
PresentationFontCache.exe 24,600 K 1,868 K 3668 PresentationFontCache.exe Microsoft Corporation (Verified) Microsoft Corporation
OSPPSVC.EXE 2,892 K 1,044 K 5096
NetworkUXBroker.exe 4,348 K 16,352 K 6696 Network UX Broker Microsoft Corporation (Verified) Microsoft Windows
mmc.exe 15,724 K 34,464 K 5556
lsass.exe 5,816 K 7,328 K 820 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher
jhi_service.exe 1,156 K 928 K 4120 Intel® Dynamic Application Loader Host Interface Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group
igfxTray.exe 3,164 K 2,796 K 3460 (Verified) Intel Corporation - pGFX
igfxHK.exe 2,052 K 1,388 K 1416 igfxHK Module Intel Corporation (Verified) Intel Corporation - pGFX
igfxEM.exe 3,540 K 3,364 K 3144 igfxEM Module Intel Corporation (Verified) Intel Corporation - pGFX
igfxCUIService.exe 1,704 K 1,736 K 1644 igfxCUIService Module Intel Corporation (Verified) Intel Corporation - pGFX
HostAppServiceUpdater.exe 4,060 K 1,012 K 3748 Host App Service Updater SweetLabs, Inc (Verified) SweetLabs Inc.
fontdrvhost.exe 772 K 508 K 6108
dllhost.exe 2,016 K 9,564 K 5960
dasHost.exe 800 K 620 K 256
CxAudMsg64.exe 1,660 K 924 K 2084 Conexant Audio Message Service Conexant Systems Inc. (Verified) Conexant Systems
chrome.exe 83,648 K 125,588 K 4948 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 76,392 K 125,440 K 5360 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 48,468 K 72,560 K 4744 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 33,724 K 58,336 K 2528 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 106,380 K 131,508 K 4004 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 103,784 K 199,392 K 4944 Google Chrome Google Inc. (Verified) Google Inc
Calculator.exe Suspended 16,828 K 300 K 5092 (No signature was present in the subject)
BtwRSupportService.exe 1,704 K 840 K 2092 Bluetooth Radio Management Support Broadcom Corporation. (Verified) Broadcom Corporation
audiodg.exe 5,800 K 9,724 K 3036
ApplicationFrameHost.exe 12,176 K 16,816 K 4824 Application Frame Host Microsoft Corporation (Verified) Microsoft Windows

  • 0

#11
Dbz2004

Dbz2004

    Member

  • Topic Starter
  • Member
  • PipPip
  • 53 posts

when i went to start up the game again after enabling the Windows Update, the game started to lag again. Should I do the DISM.exe /Online /Cleanup-image /Restorehealth?


  • 0

#12
RKinner

RKinner

    Malware Expert

  • Expert
  • 17,350 posts
  • MVP

Go back in and Start Windows Update again.  If svchost jumps back up then run

 

DISM.exe /Online /Cleanup-image /Restorehealth

per

 

https://support.micr...en-us/kb/947821

 

see if that helps.


  • 0

#13
Dbz2004

Dbz2004

    Member

  • Topic Starter
  • Member
  • PipPip
  • 53 posts

i think i found what the problem was. i had too many tabs open in Chrome so it was bogging down my internet


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP