[daba82]

Sorry............

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No problem 

 

The following is only a temporary test and not a permanent fix;

 

Click on Start then Run, type msconfig and press Enter.
Click on the Startup tab and Disable the HP Support Solutions Framework there.
Reboot, see if the computer runs better then post back with an update for us.

[phillpower2]

No problem 

 

The following is only a temporary test and not a permanent fix;

 

Click on Start then Run, type msconfig and press Enter.
Click on the Startup tab and Disable the HP Support Solutions Framework there.
Reboot, see if the computer runs better then post back with an update for us.

[daba82]

Well...........it's not doing any worse........I think it seems fine.........

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[phillpower2]

You should see some improvement at least, if you compare your screenshots you will see how much the System Idle Process has increased, the higher this number the better, your Carbonite back up software and dwm exe (desktop windows manager) are using the most resources in the above screenshot and they are fine as long as they don`t go above 20%.

 

Just a case of using the computer as you normally would now and see how it behaves.

[daba82]

Best Answer

Well..........that sounds good to me! Hopefully I won't get any more of those crash/dumps but so far the computer has been working fine. I thank you VERY much for your time and enormous patience. I've learned some new things as well! This is a great site and I haven't been here in quite sometime but the people here are great and I really appreciate your expertise......Thanks again!

[phillpower2]

You are most welcome and thank you for your kind words 

 

Any further problems with the video drivers please let us know.