Well I was on a yahoo web site and all of the sudden a pop up came up saying my flash player is out of date ,well like a dummy I clicked it and now am paying the price .I cannot uninstall one system care ,and I then tried to down load a spy ware but of course after waiting 45 minutes to scan it wants me to pay to remove .I also cannot uninstall it now either can you help ?
virus or spyware [Closed]
Started by
newbie2015
, Mar 10 2016 09:03 PM
#1
Posted 10 March 2016 - 09:03 PM
#2
Posted 11 March 2016 - 06:25 AM
Hi first I will need a look see. What antispyware can you not remove ?
Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Download aswMBR.exe ( 4.5mb ) to your desktop.
Double click the aswMBR.exe to run it.
You may be offered the option of using virtualisation, accept that
When it offers to download the virus database allow that as well
Click the "Scan" button to start scan
On completion of the scan click save log, save it to your desktop and post in your next reply
Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
- Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
- Select additions at the bottom
- Press Scan button.
- It will produce a log called FRST.txt in the same directory the tool is run from.
- Please attach both logs generated.
Download aswMBR.exe ( 4.5mb ) to your desktop.
Double click the aswMBR.exe to run it.
You may be offered the option of using virtualisation, accept that
When it offers to download the virus database allow that as well
Click the "Scan" button to start scan
On completion of the scan click save log, save it to your desktop and post in your next reply
#3
Posted 15 March 2016 - 05:32 AM
Due to lack of feedback, this topic has been closed.
If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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